Power

Reliable supply of electricity is a prerequisite for the social and economic development of any society in
the world. Due to the insufficient electricity supply in Khairpur, the Electrical Engineering (EE)
department of Mehran University is heavily dependent on diesel generators (DG). These DGs are costly
and harmful to the environment.

There are three different options which are to be compared based on cost of energy (COE), initial capital
cost, and greenhouse gases (GHG) emission.

a. Diesel Generator Only. The optimum configuration for the diesel generator only system consists
of a 75KW generating set. The system has a net electricity production of 226,622 kWh/year with
an excess 76,904kWh/year of electricity.
b. Diesel Generator with Battery. This configuration introduces battery storage as an addition to
the diesel only system. The optimum configuration contains a 50KWdiesel generator, battery
storage made of sixty 4V, 1618 Ah Trojan IND 29-4V batteries and a 20KWconverter. The
renewable fraction of this configuration is zero just like that of the diesel only system.
c. PV/DG/Battery Hybrid Configuration. PV/DG/Battery system offers an opportunity for
renewable energy contribution to energy demand in the department. The configuration contains
the same diesel generator rating and battery as that of the second option, a 109kW PV and a 70
KW converter.

The report aims at the realisation of a system that will supply the entire energy demands of the
department. Moreover, this study assumed a 24-hour energy demand.

Which option would you suggest and why? Write a feasibility report stating your recommendation.

Feasibility Report
 To: Abid Hussain, Engineer

From: Assad Ali, Chief Engineer

Subject: Feasibility Report on Technology Purchase

Date: 03 November, 2023.

Alignment, signature, headings left aligned

INTRODUCTION

Purpose of the Report

The purpose of this report is to study which generation unit will be best option based on environment
friendly and budget. After analysing the feasibility of various generation units, we will recommend the
most cost-effective and environment friendly generation unit.
Electricity Problems
According to your e-mail received on August 1, 2022, Mehran University department of electrical
engineering needs new generation units for the following reasons:

 The department needs 24 hours of uninterrupted electricity.

 Your department has only limited alternatives.
 Environment friendly generation units.
 Extra cost on diesel to run its generators.
 Conversion of Renewable energy
Either in sentences or phrases
Vendor Contacts options
Our vendor contacts for the Diesel generator, PV/DG/Battery hybrid configuration are as follows:
Abid Electric Ali brothers Electric Pak Renewable company ltd.
Abid Hussain Assad Ali Naveed Abbas
Abidh.ussain1@gmail.com Assadali12@gmail.com Naveed12@gmail.com

Abid Hussain, Engineer

14 November, 2022.
Page#02
DISCUSSION
Criteria for Vendors
The following criteria were considered to determine which generation unit would best meet your
department's needs:
1. Technicians-Because of the unique aspects of the renewable Photovoltaic panels (PV), we need
Technicians who are familiar with voltage regulation, Conversion of Alternating current (AC) to Direct
current (DC).
2. Maintenance—we need to purchase machines and LOGO software Complete with either quarterly or
biannual service agreements (at no extra charge).
3. Service Personnel—The service technicians should be certified to repair and maintain whatever
hardware we purchase. In addition, the vendors must also be able to train our personnel in hardware
usage.
4. Warranties—The warranties should be for at least one year with options for renewal.
5. Cost—The total budgeted for your department is $10,000.
Criteria Compressions
The following table compares the three vendors we researched on a scale of1—3, 3 representing the
highest score.

Criteria Abid Electric Ali Brother Electric Pak Renewable

company ltd.
Maintenance 2 2 3
Personal 3 3 3
Warranties 2 2 3
Cost 3 2 3
Total 10 9 12

Abid Hussain, Engineer

14 November, 2022.
Page#03
2lsp
Summary of the findings
Write summary of ANALYSIS (5-6 s)
CONCLUSION

We cannot purchase the required of generation unit that you have requested. Doing so exceeds the budget.
Training is essential. Your department must adjust its budget accordingly to accommodate this need. All
three vendors have the technology you require. However, Abid Electric and Ali Brothers Electric do not
meet the criteria. In particular, these companies do not provide either the maintenance packages,
warranties, or pricing required.
RECOMMENDATION
Given the combination of cost, maintenance packages, warranties, and service personnel, Pak Renewable
Company limited is our best choice. We suggest the Pak Renewable Company limited because of its
Renewable PV cells and less emission of greenhouse.

Read the following case study to draft a report. During the process of writing, pay special
attention to the correctness and conciseness of your
draft.                                                                                                                 
DiskServe, a St. Louis-based company, is hoping to hire a customer service representative for
their computer technology department. In addition to DiskServe’s CEO, Sarah Beske, the hiring
committee will consist of two managers from other DiskServe departments and two coworkers in
the computer technology department. 
     The position requires a Bachelor’s degree in Information Technology (or a comparable
degree) and/or four years of experience working with computer technology. Candidates must
have knowledge of C++, Visual Basic, SQL, Oracle, and Microsoft Office applications. In
addition, customer service skills are mandatory. Four candidates were invited to DiskServe’s
work site for personal interviews –Macy Heart, Aaron Brown, Rosemary Lopez, and Robin
Scott.
      Macy has a Bachelor’s degree in Computer Information Systems. He has worked two years
part time in his college’s technology lab helping faculty and students with computer hardware
and software applications, including Microsoft Office and Visual Basic. He worked for two years
at a computer hardware/software store as a salesperson. His supervisor considers Macy to be an
outstanding man who works hard to please his supervisors and to meet customer needs.
According to the supervisor, Macy’s greatest strength is customer service, since Macy is patient,
knowledgeable, and respectful.
Aaron has an Information Technology certificate from Microsoft, where he has worked for five
years. Aaron began his career at Microsoft as a temporary office support assistant, but progressed
to a full-time salesperson. When asked where he saw himself in five years, Aaron stated, “The
sky’s the limit.”
References proved Aaron’s lofty goals by calling him “a self-starter, very motivated,
hardworking, and someone with excellent customer service skills.” He is taking programming
courses at night from the local community college, focusing on C++, Visual Basic, and SQL.
Rosemary has an Associate’s degree in Information Technology. She has five years of
experience as the supervisor of Oracle application. Prior to that, Rosemary worked with C++,
Visual Basic, and SQL. She also has extensive knowledge of Microsoft Office. Rosemary was
asked “How have you handled customer complaints in the past?” and responded “I rarely handle
customer complaints. In my last job, I assigned that work to my subordinates.”
Robin has a Bachelor’s degree in Information Technology. To complete her degree, Robin took
courses in C++, Visual Basic, Oracle, and SQL. She is very familiar with Microsoft Office.
Since Robin just graduated from college, she has no full-time experience in the computer
industry. However, she worked in various retail jobs (food services, clothing stores, and book
stores) during high school, summers, and in her senior year. She excelled in customer service,
winning the Red Dragon Employee of the Month Award from her last job as a server in a
Chinese Restaurant.
Who would you hire? Write a report to Sarah Beske, Disk-Serve’s CEO, explaining which of the
candidates she should hire.
 To: Sarah Beske, Chief Executive Officer Engineer

From: Assad Ali, Chief Engineer/sign

Subject: Feasibility Report on Hiring a Candidate for Customer Service Representative

Date: 03 November, 2023.

INTRODUCTION
Purpose of the Report
The purpose of this report is to study and analyse a suitable candidate as a customer service representative
for the Diskserve, a St.Louis-Based Company.

DISSCUSSION
Criteria for Candidates
As the CEO of the company wants to hire a customer service representative. A candidates must have
good communication skills in dealing with customer, expert in C++, SQL, Visual Basics, Oracle,
Microsoft office as well as strong knowledge of computer technology. Furthermore, he must have good
work experience of five years and a degree of bachelors on Computer Technology. There are four
available candidates Mary, Aaron, Rosemary, Robin who have similar qualifications among them as the
CEO of company seeking for.
Comparative Analysis
The following table compares the candidate’s qualifications and their required work skills. On a scale 1-3,
3 represents the highest score.

Criteria Mary Aaron Rosemary Robin

Bachelor’s Degree 2 2 2 3
Work Experience 3 3 3 1
Knowledge of C+ 3 3 3 3
+
Visual Basics 2 3 2 3
SQL 2 3 2 3
Oracle 2 3 2 3
Micro Soft office 2 3 3 2
Customer Service 3 3 2 2
skills
Total 19 23 18 20

Sarah Beske, Chief Executive Officers (CEO)

10 November, 2022.
Page# 02

Summary of Findings
All the four candidates have a bachelor’s or equivalent degree, five year work experience, good customer
services skills and some basic knowledge of C++, QLS, Visual Basics, Oracle, and Micro Soft Office. As
the above mentioned table helps us to understanding about the eligible candidates for your required post
in the company.

CONCLUSION
We are unable to find a candidates who have the required qualities and qualifications. For example,
bachelor’s or equivalent degree, five year work experience, good customer services skills and some basic
knowledge of C++, QLS, Visual Basics, Oracle, and Micro Soft Office. In order to hire a compatible
candidates we need to compromise little bit in our criteria.

RECOMMONDATION
After analysing the given case I would recommend Aaron because he has maximum required and
important skills as five years of bachelor degree, and good customer dealing experience as well as highest
score in the table of comparison.