MEDISERV PHARMACY

Pharmacy Management Plan

John Gabrielle Abulencia

Leslie Anne Alihuddin

Joesie Anne Balde

Heizel Bali-Os

Gorgie Adel Bobis

Diane Audrey Cabauatan

Aira Jenine Cruz

Mckevin Enriquez

1ST YEAR BS PHARMACY

SECTION 1

GROUP 1
I. 5 Names of Pharmacy

Final Name: Mediserv Pharmacy

✓ Mediserv Pharmacy
✓ Healcome Pharmacy
✓ Horus Pharmacy
✓ Gen Z Pharmacy
✓ TopTier Pharmacy
II. Floor Plan
Total Area: 293.74㎡
✓ COUNSELING ROOM- Counseling area must be a properly designated area,
private and Comfortable.
✓ STAFF ROOM- Lockers provide employees with a safe and secure location to
store their personal belongings while at work. As a result, they'll be less likely to
keep the items nearby during their shift, where they could be a major distraction.
✓ LOGISTIC MANAGEMENT ROOM- A supply of medicinal aids and tools, waste
disposal, cleaning, sterilization, and other activities related to control process
support
✓ DRY COMPOUNDING AREA- A separate area for counting tablets/capsules,
filling, and packing medications. It is also used to label prepared medicines. It
should be kept away from food and beverages. It provides a safe and sanitary
method of counting tablets/capsules.
✓ WET COMPOUNDING AREA- (for the purpose of extemporaneous preparation
only). A designated area with a sink and running water. It should be kept away
from food and beverages. All work surfaces and shelves should have a smooth
impervious surface and be finished with a washable material.
✓ STORAGE ROOM
o Over-the-counter drugs (OTC) Storage Room
o Prescription Drugs Storage Room
o Controlled Drugs Storage Room
A) Pharmacy

B) Counseling Room/Office
C) Prescription Drugs Storage

D) OTC Drugs Storage

E) Controlled Drugs Storage

F) Medicine Preparation Wet Compounding

G) Medicine Preparation Dry Compounding
H) Restroom For Staff

I) Logistic Management
 J) Staff Room/Locker Room

III. Display and Arrangement of Stocks

OTC DRUGS

Dispensing Area/Billing Area Waiting Area

a) Layout

The picture above first shows that upon entering the pharmacy you’ll be seeing metal
racks and shelves that contain the over-the-counter drugs. These are drugs that does not
need any prescription for you to buy it. Other drugs are not easily accessible because
they need a cautious handling and requires patients to show their prescription to buy it.
These are displayed in the storage rooms of the pharmacy.
Controlled Drugs

OTC Storage

Logistic
Management

Prescription Drugs

In Mediserv Pharmacy they divided the storage room into 3 specific areas which are the
Controlled Drugs, OTC Storage, and Prescription Drugs.

✓ Controlled Drugs are under the prescription drugs however they are strictly
controlled by the government because of its risk and high potential for abuse and
addiction. Thus, these drugs are separated from the prescription drugs storage.
Controlled substances include opioids, stimulants, depressants, hallucinogens,
and anabolic steroids.
✓ Over-the-counter drugs storage have its stockroom for the staff to easily restock
the drugs that are displayed publicly.
✓ Prescription Drugs are drugs that you need a prescription before you will be able
to buy it. These are separated from the other drugs for the staff not to be confused
and would not waste time in finding the prescription drug that was being bought.
 Inside these room, there are refrigerators for the drugs that need to be refrigerated
because not all drugs should be displayed in a room temperature.

Furthermore, the shelves are made of metals because Philippines is a tropical country
where termites attack objects made of wood.

The layout also shows a separate room for logistics activities of the pharmacy, this is
where the ordered stocks would be managed. This is also where hospital orders from this
pharmacy would be handled, as well as deliveries from the online website and telephone
orders.

b) Drug Classification

According to the list of World Health Organization (WHO), there are 6 classifications of
drugs based on their therapeutic action. The display and arrangement of different
medicines are based on the following:

✓ oral drugs
✓ injectable drugs
✓ infusion fluids
✓ vaccines, immunoglobulins and antisera
✓ drugs for external use and antiseptics
✓ disinfectants

Additionally, these drugs are arranged in alphabetical order within each class.
IV. Organizational Logo/ Pharmacy Logo

“Diserv mo ang kalidad na gamot

Diserv mo ang mabilis na serbisyong pangkalusugan”

The logo symbolizes the mortar and pestle which is traditionally used in pharmacies to
crush the specific ingredients for preparing medication based on prescription, it is
commonly known as a symbol of the pharmacist’s trademark. As you can see in the logo,
under the mortar and pestle, there is a hand that symbolizes “ to serve” the patients with
the best care and honesty.

V. Organizational Chart
VI. 3 Management Principles
✓ Division of work - This management approach is founded on the idea that if
employees are given a specialized task to complete, they will become more
skilled and efficient at it than if they were given a larger range of activities.
✓ Discipline - This principle states that employees should respect and obey the
superior's orders; it is a necessary condition for the business to run smoothly.
✓ Unity of Direction - It is related to the functioning of departments, or
organization as a whole.
VII. 3 Management Functions
✓ Planning - This drugstore needs planning to foresight the problem that can occur
and can be prepared for when it happens and having to be more excessive in
devoted to the drugstore and how it can be driven by us in the future.
✓ considered the main driving force of human evolution
✓ Organizing - Organizing in this drugstore will help in the improvement of how
this drugstore will look and to be precise in limiting and giving the medicine with
the resources needed in a pharmacy business.
✓ Coordinating- is a function in managing the synchronization of efforts of group
members to ensure unity of action in pursuit of common goals. It is the latent
power that unites all other management functions.
VIII. Requirements

Business Name Registration ✓ Visit Department of Trade &

Industry (DTI)
✓ Provincial Office where the
business is located or log on to
www.bnrs.dti.gov.ph
✓ Validity: 5 years

Requirements:
✓ Accomplished Business Name
Registration Form [Single

Mayor’s Permit
Requirements:
Tax Identification Number (TIN)
Proprietorship/Partnership
(Optional)
✓ Tax Identification Number (TIN)
(Optional)
✓ List of five business names ranked
according to preference
✓ Registration fee of Php300.00
✓ Agency: Local municipality where
the business is located
✓ Validity: 1 year
✓ Accomplished Business Permit
Application Form
✓ DTI – Business Name Certificate
✓ Sketch of the business location
✓ 2 pcs. 2×2 colored ID Picture
✓ Registration fee, the amount of
which depends on the type of the
business
✓ Agency: Bureau of Internal
Revenue (BIR) National Office,
Agham Road, Diliman, Quezon
City
✓ Trunkline: (632) 981.7000 /
981.8888
✓ Email: contact-us@cctr.bir.gov.ph
✓ Website: www.bir.gov.ph
 Requirements: (to be submitted to BIR
Revenue District Office where the
business is located)
✓ Accomplished Form 1901
✓ DTI Certificate of Registration of
Business Name
✓ Mayor’s Permit
✓ Registration Fee of Php500.00
Social Security System (SSS) ✓ Loans and Investment Office
✓ SSS Building, East Avenue,
Diliman, Quezon City
✓ Tel. Nos.: (632)920.6401 /
920.6446
✓ Email:
member_relations@sss.gov.ph
✓ Website: www.sss.gov.ph

Requirements:
Department of Labor and Employment
(DOLE) Registration
✓ Accomplished R1 Form
✓ DTI Business Permit
✓ Mayor’s Permit
✓ Agency: Department of Labor and
Employment (DOLE)
✓ Labor Standard and Enforcement
Division Address: 2nd Flr. Dy
International Building, San
Marcelino cor. Gen. Malvar St.,
Malate, Manila
✓ Tel. No.: (632) 339.2013
✓ Hotline No.: 527.8000
✓ Email: osec@dole.gov.ph

Requirements:
License To Operate (LTO) Applications
Requirements:
✓ Website: www.dole.gov.ph
✓ Accomplished Rule 1020 Form
✓ Lay-out of business location
✓ Vicinity map
✓ Agency: FDA (Food And Drug
Administration)
✓ 1781 Civic Dr, Alabang,
Muntinlupa, 1781 Metro Manila
(Headquarters)
✓ Tel. No.: (02) 8857 1900
✓ Hotlines: (02) 8857-1900 local
1000 / (02) 8842-5635
✓ Mobile: 09617709691/
09616845994/ 09610574926
✓ Email: fdac@fda.gov.ph
✓ Website: https://www.fda.gov.ph/
✓ Application form
✓ Proof of Business Name
Registration
✓ Credentials Of the Pharmacist and
Pharmacy Assistant
✓ Risk Management Plan
✓ Location Plan
✓ Picture of Drugstore
✓ Proof of Payment
✓ Self-assessment Tool kit
References:

Organization and management of a pharmacy - Essential drugs. (2022). Msf.org.

https://medicalguidelines.msf.org/viewport/EssDr/english/organization-and-
management-of-a-pharmacy-16688159.html

COMMUNITY PHARMACY BENCHMARKING GUIDELINE Pharmaceutical Services

Division 2 COMMUNITY PHARMACY BENCHMARKING GUIDELINE. (n.d.).
https://www.pharmacy.gov.my/v2/sites/default/files/document-upload/community-
pharmacy-benchmarking-guideline.pdf

Pharmacy - Business Registration Requirements - Franchise, Business and

Entrepreneur. (2007, September 13). Pinoy-Entrepreneur.com. https://www.pinoy-
entrepreneur.com/2007/09/13/pharmacy-business-registration-requirements/