PART 1:

1. B
2. T
3. C
4. K
5. E
6. Q
7. H
8. O
9. M
10. F
11. S
12. L
13. J
14. A
15. R
16. D
17. I
18. G
19. P
20. N

PART 2
1. E
2. F
3. C
4. A
5. B
6. F
7. T
 8. T
9. F
10. T
11. C
12. C
13. B
14. A
15. D

PART 3
1. Advertising, public relations, sale promotion, personal selling
2. Word-of-mouth advertising. Newspapers, magazines, the Internet, radio,
television, cinema, poster, mail
3. There are 4. They are: primary sector, secondary sector, tertiary or service
sector, quaternary sector.
4. The chain of command (line structured): one person or group of people at
the top.
Functional structure: separate operating divisions
Matrix management: people report to more than one superior
Teams: responsible for an entire project,and are split up as soon as it is
successful completed.