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Sub Zero Service Manual - IW-30CI
Sub Zero Service Manual - IW-30CI
Sub Zero Service Manual - IW-30CI
WARNING
States a hazard that may cause serious injury or
death if precautions are not followed.
CAUTION
Indicates minor injury or product damage may occur
if precautions are not followed.
Information and images contained herein are copyright of Sub- For more details on individual model descriptions and a listing
Zero Group, Inc. Neither this manual nor any information or of all compatible sales accessories, see the Sub-Zero Product
images contained herein may be copied or used in whole or in and Sales Accessory Reference Guide.
part without the express written consent of Sub-Zero Group,
Inc. © Sub-Zero Group, Inc., all rights reserved.
The product rating plate is found under the wine control mullion. Integrated Column IC
Integrated Drawer ID
Integrated Wine IW
Width Width in Inches
All Refrigerator R
All Freezer F
Combination C
Ice maker I
Internal Dispenser ID
High Altitude Glass Door A
Right-Hinge -RH
Left-Hinge -LH
International Designation ICB
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IW-30CI
General Information service.subzero.com
Product Use and Care and Installation Guides (continued)
UNIT WARRANTY
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Controls and Operation service.subzero.com
CONTROLS AND OPERATION
Icon Description
USER INTERFACE MODULE (UIM) Tap to turn on or turn off door/drawer alarm. The icon
appears on the Home screen when the door alarm is
Input operations, including temperature regulation, user
active.
options, and settings. See possible issues and enter service
functions for the electronic control system through the UIM.
The Boot-Up screen appears when power is first supplied to the Tap to turn on or turn off ice maker and Max Ice
unit, or restored after a power loss. feature. One cube indicates regular ice; three cubes
indicate Max Ice mode.
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Humidor Screen
Settings Screen Icons
1 Tap Settings .
Icon Description
2 Tap Humidor to turn on or turn off the humidor.
Tap to adjust lighting delay and intensity.
Language Screen
1 Tap Settings .
Lighting Adjustment Screen
2 Tap Language .
1 Tap Settings .
3 Tap the desired language.
2 Tap Soft On Lighting .
TIP: The available languages are English, Spanish, French,
The screen for adjusting the lighting delay and intensity
German, and Italian.
appears.
4 Tap the arrow to return to the Settings screen.
4S
Soft On H
2S M Information Screen
1S L
1 Tap Settings .
Dimming Accent
2 Tap Information .
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3 The Info screen appears. 10 Tapping Disabled causes the Disabled to turn bold and
turns off the filter life timer. Turn off the filter life timer if the
unit water filter or air filter is not in use.
Info
Filters Versions Errors Serial# Reset Filter Life Timer?
Disabled/
Customer Service 1-800-222-7820 Yes No Enabled
1-800-222-7820/www.subzero.com
4 Tap the type of information needed.
TIP: The Information screen has four options: Filters, Versions,
11 After resetting the air or water filter, the Filters screen
Errors, and Serial#.
appears.
5 Tap the arrow to return to the Settings screen.
12 Tap the arrow to return to the Settings screen.
Filters Screen
Versions Screen
1 Tap Settings .
1 Tap Settings .
2 Tap Information .
2 Tap Information .
3 Tap Filters. The Filters screen appears with the filter use
remaining percentages. 3 Tap Versions from the Info screen, and the Versions screen
appears.
Filters
Versions
0% 0% UIM 10.00.10
00.00.00
Press and hold 5s to reset filter HLA
CCM 00.00.00
4 When the air filter or water filter is spent and 0% remains,
the change filter message is shown. 4 Tap the arrow to return to the Settings screen.
5 Touch and hold the water filter icon or the air filter icon for 5
seconds.
6 The Change Water Filter or Change Air Filter screen Error Information Screen
appears.
1 Tap Settings .
7 Tap Snooze to turn the reminder off for one week if a
replacement filter is not available. 2 Tap Information .
8 Tap Reset Filter if replacing the filter. Tap Yes to reset the 3 Tap Errors on the Info screen, and the Errors screen
filter life, or tap No to exit this screen. appears.
9 Tapping Enabled causes the Enabled to turn bold and turns 4 Tap the arrow to return to the Settings screen.
on the filter life timer. Turn on the filter life timer if the unit
water filter or air filter is in use.
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SERIAL# SCREEN (continued)
1 Tap Settings .
°C °F
2 Tap Alarm Duration .
4 Tap °C or °F.
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DOOR ALARM TIME SCREEN (continued)
Enter Password
Sabbath Mode Star-K Screen
1 Tap Settings .
X
2 Tap Sabbath mode .
The Service Options menu appears.
3 The screen for Sabbath mode appears.
Service Options
Press and Hold 10s
at l
iv a
Lo mp
isa e
st
rs
n
ct nu
D Zon
el
e
io
ro
ro
Te
bl
od
g
A Ma
to Enable Sabbath
ef
Er
D
4 Tap the arrow to return to the Settings screen.
4 To enter Sabbath mode, touch and hold for 10 seconds.
Errors Screen
1 Tap Settings .
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ERRORS SCREEN (continued)
2 Tap Service Options . 3 Enter the password for the Service Options menu.
The Enter Password screen appears.
Enter Password
Enter Password
- - - - X
4 Tap Temp Log from the Service Options screen.
3 Enter the password for the Service Options menu.
5 The Temperature Log screen appears.
X Zone 1 Zone 2
4 Tap Errors from the Service Options screen. TIP: Zone 1 is the top section in the unit. Zone 2 is the next
5 The Errors screen appears. zone down, and so on, to the bottom zone.
6 Tap the desired zone. The temperature log for that zone
appears.
Errors Codes ( 0/ 0)
00 0 00 Inactive Severity: 0 Zone1 Temp: 0/ 0 PWR:
Age: 0d 0hrs Cabinet - 65° Condenser - 65°
Evap - 65° Ambient - 65°
6 To see other errors, swipe to the left.
7 Tap the arrow to return to the Settings screen. TIP: Unused thermistor locations read as -65°F (-54°C).
1 Tap Settings .
Enter Password 2 Tap Service Options .
Enter Password
- - - -
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MODEL CONFIGURATION SCREEN (continued)
3 Enter the password for the Service Options menu. Manual Component Activation Screen
1 Tap Settings .
Enter Password
4
5
Tap Model from the Service Options screen.
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MANUAL COMPONENT ACTIVATION SCREEN (continued)
7 The Component Activation screen for the selected zone 3 Enter the password for the Service Options menu.
appears. To cancel, tap the arrow.
Enter Password
X
Component Activation Zone 1
Dispenser Water Baffle Compressor Condenser
Lights Evaporator
Lights
Current Temperatures Screen
8 Tap the component to turn it on. The component name
turns black. This indicates the component is active. 1 Tap Settings .
9 Tap the arrow to return to the Settings screen. 2 Tap Service Options .
The Enter Password screen appears.
- - - -
1 Tap Settings .
Enter Password
- - - -
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CURRENT TEMPERATURES SCREEN (continued)
3 Enter the password for the Service Options menu. 3 Enter the password for the Service Options menu.
X X
4 Tap Temps. 4 Tap Offset.
5 The Current Temperatures screen appears. Tap the Arrow to 5 The Zone Temp Offset screen appears.
return to the Service Options screen.
7 The current temperatures for the zone appear. Tap the arrow TIP: A positive offset causes the zone to run colder. A negative
to return to the Current Temperatures screen. offset causes the zone to run warmer.
- - - -
1 Tap Settings .
Enter Password
- - - -
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CLEAR FAULTS SCREEN (continued)
3 Enter the password for the Service Options menu. 1 On the Home screen, tap the arrow icon.
The Options screen is shown.
X
3 Tap Service Options .
The Enter Password screen appears.
Enter Password
- - - -
4 Tap Clear Faults.
Clear Faults
4 When the password screen appears, enter the password for
Clear Cancel Showroom mode.
Enter Password
6
7
Tap Clear to clear error codes, or tap Cancel to return to the
Service Options screen.
Cleared!
Showroom Mode
Start
8 After 10 seconds, the Service Options screen appears.
Opening the door or drawer closes the switch, completing a circuit to the control board. If the unit is on and not in Sabbath mode, the
control board:
• Enables appropriate lights and internal dispenser operation.
• Disables the evaporator fan, ice maker, and air purification fan.
• Controls the door ajar alarm by monitoring the closed door switch.
If the unit is in Sabbath mode, the control board:
• Reduces lights to 30% illumination regardless of the door switch position.
• Does not disable the evaporator fan or air purification system when the door or drawer opens.
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Evaporator Fan Operation (continued)
Evaporator fans are brushless direct current (BLDC) motors. When the unit is on, the evaporator fan is supplied with 12 VDC. The control
board sets the fan speed based on the software requirements.
EVAPORATOR FAN ACTIONS
Control Board Detects Action
High offset temperature (above cut-in temperature) • Control board sends high-speed signal to evaporator fan.
Compartment temperature between cut-in and high offset • Evaporator fan starts on medium.
temperature
• Control board sends zero speed command to evaporator fan.
Compartment cutout temperature • Evaporator fan stops.
The Humidity Assist mode is currently only operational in Wine Storage units. In Wine Storage units, the Humidity Assist mode increases
the humidity in the wine zones. After the compressor cuts out, the evaporator fan continues to run at medium speed.
• The evaporator fan runs at medium speed until the zone thermistor reaches the setpoint plus the humidity assist temperature offset.
• Or, the evaporator fan runs at medium speed until the humidity assist maximum time expires. Which ever occurs first.
Defrost Assist improves cooling performance and prevents frozen evaporators. Refrigerator Defrost Assist is based on the setpoint, the
cabinet temperature, the programmed offset, and the cooling priority.
• When the zone cabinet temperature reaches the programmed temperature, it enters Refrigerator Defrost Assist.
• The software can bypass Refrigerator Defrost Assist.
• The evaporator fan turns on at low speed.
• Refrigerator Defrost Assist continues until the evaporator thermistor temperature reaches the programmed temperature or the
Refrigerator Defrost Assist maximum time has elapsed.
• If the zone cabinet temperature drops below the programmed temperature, the zone exits Refrigerator Defrost Assist and returns to
idle.
• If the refrigerator zone cabinet thermistor has had a fault, the zone enters Refrigerator Defrost Assist.
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Freezer Adaptive Defrost (continued)
There are three stages of adaptive defrost: Defrost Melt, Defrost Dwell, and Defrost Post Dwell. The control board monitors the length of
time the zone between Defrost Melt and Defrost Dwell to determine when the next defrost occurs.
FREEZER ADAPTIVE DEFROST
Stage Process
During the stages of defrost:
• The zone temperature display is locked out.
• The defrost terminator is checked (defrost feedback circuit)
General all stages during the beginning of Defrost Melt. It is not used for adaptive
defrost.
• The defrost terminator is retained as a safety measure to stop
an uncontrolled defrost heater.
The zone enters Defrost Melt when one of the following conditions
is met:
• The maximum run time has occurred.
• The time since the last defrost is greater than or equal to the
programmed time.
• The cabinet thermistor reading is less than or equal to the
Defrost Melt programmed temperature. For this condition, the time since
the last defrost must be greater than or equal to the
programmed time.
The zone stays in Defrost Melt until:
• The evaporator thermistor temperature is greater than the
programmed temperature.
• Or, defrost maximum time has elapsed.
In Defrost Dwell, the defrost heater is off, the evaporator fan is off,
and the drain trough heater is on. This allows the water to drain
Defrost Dwell properly from the evaporator.
• The zone stays in Defrost Dwell until the Defrost Dwell
maximum time has elapsed.
In Defrost Post Dwell, the defrost heater is off, the evaporator fan
is off, and the compressor is running. This freezes the evaporator.
The zone stays in Defrost Post Dwell until:
Defrost Post Dwell • The evaporator thermistor temperature is less than or equal to
the programmed evaporator temperature.
• Or, if the evaporator thermistor is faulted, 15 minutes have
elapsed.
The software defines the amount of time that a zone can cool before it classifies as excessive run. Each excessive run time is counted.
When the number of excessive run cycles set by the software occurs, a cooling error code is generated.
When a zone has excessive run, the following occur. If the zone does not have a certain function, the software proceeds to the next item:
• The zone enters idle or defrost.
• The refrigeration valve path is reset.
• The baffle is reset.
• The idle or defrost mode continues as normal, until cooling begins.
• The excessive run counter advances by one.
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EXCESSIVE COMPRESSOR RUN (continued)
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Component Removal and Installation service.subzero.com
COMPONENT REMOVAL AND INSTALLATION
WARNING
Disconnect electrical power to any appliance
covered in this manual before servicing. If electrical
power is needed for component testing or
diagnostics, disconnect electrical power immediately
after testing or diagnostics are completed. Failure to
do so could cause serious injury or death!
WARNING
If electrical power is supplied to the appliance, but
the appliance is turned off, line voltage is still present
at the main control board.
CAUTION
Metal edges may be sharp. Use caution when
servicing unit to avoid personal injury.
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External Component Removal and Installation service.subzero.com
EXTERNAL COMPONENT REMOVAL AND INSTALLATION
KICKPLATE REMOVAL
2 Use a Phillips screwdriver to install the kickplate mounting Remove the Handle Side Molding
screws.
1 Pull the handle side molding away from the unit until the
3 Install the decorative kickplate if one was removed. dart disengages.
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Handle Side Molding Installation (continued)
WARNING
Install the Handle Side Molding Disconnect the product from the power source
1 Align the trim with the bracket on the side of the door and before starting this procedure.
push into place.
To remove the water filter door, first remove:
2 Push the trim toward the back of the panel from the top of
the door to the bottom. 1 Header panel
HEADER PANEL REMOVAL 1 Disconnect the water filter door light connector.
1 Place the left or right header panel into the notches of the 1 Place the two C-channels at the back top corners of the
side bracket. water filter door onto the tabs that extend from the water
filter housing.
2 Press the header panel into the tabs on the water filter door.
2 Connect the Mate-N-Lok wire housing to the left side of the
3 Close the water filter door. water filter housing.
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Door Switch Removal (continued)
1 Use a T-20 Torx bit to remove the switch cover screw. Install the Door or Drawer Side Trim
2 Lift the switch cover from the switch base. 1 Starting at the top, align the side trim with the front and rear
3 Disconnect the wire connectors from the door switch. flanges on the panel mounting bracket.
4 Separate the tabs holding the door switch, and remove the 2 Push the side trim into place by pushing the trim toward the
door switch. back of the door or drawer panel.
DRAWER REMOVAL
2 Lift the front of the drawer up and off the tabs at the front
and push the drawer slides into the unit.
DRAWER INSTALLATION
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Install the Drawer (continued)
Install the Drawer 3 Use a T-20 Torx bit to install the two outermost door
mounting screws in the top hinge arm.
1 Place the drawer assembly face-down directly in front of the
unit. 4 Use a T-20 Torx bit to install the outermost door mounting
screws in the bottom hinge arm.
2 Extend the drawer slides.
5 Open the door and use a T-20 Torx bit to install the two
3 Place the drawer onto the drawer slides. innermost door mounting screws in the top and bottom
hinge arms.
4 Lift the front of the drawer slightly, and pull one of the
drawer slides forward as far as it will go. 6 Install both hinge covers.
5 Repeat for the other side of the drawer.
WARNING
DOOR REMOVAL Disconnect the product from the power source
before starting this procedure.
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Install the Upper Hinge (continued)
Install the Upper Hinge 4 Install the hinge snap trim onto the face of the unit.
1 Place the upper hinge on the top of the unit cabinet. 5 Close the lower hinge.
2 Use a T-20 Torx bit to install the hinge mounting bolts to the
cabinet.
2 Use a small flat-blade screwdriver to get under the edge of DOOR OR DRAWER GASKET INSTALLATION
the hinge snap trim and pry the trim away from the face of
the unit.
Install the Gasket
3 Slide the hinge side trim from under the cabinet hinge side
trim and pull from the face of the appliance. 1 Place the gasket over the drawer or door.
4 Use a T-20 Torx bit to remove the hinge mounting bolts and 2 Starting at one of the corners, insert the gasket dart into the
pull the lower hinge assembly from the hinge pocket. drawer or door channel.
• Work from the corner, pushing the gasket dart into the
Cabinet Hinge Side Trim
Hinge Assembly channel. Do not stretch the gasket.
Hinge Side Trim
3 Check the gasket seal.
Hinge
Snap Trim
2 Use a T-20 Torx bit to install the hinge mounting bolts into To remove the drawer back spacer and crisper cover guide, first
the lower hinge. remove:
3 Slide the hinge side trim under the cabinet hinge side trim. 1 Drawer
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Remove the Drawer Back Spacer and Crisper Cover Guide (continued)
Remove the Drawer Back Spacer and Crisper Cover Guide 3 Remove the front spacer from the drawer slide arm.
2 Remove the crisper cover guide and back spacer from the
drawer tub.
Crisper Lid Guide
After installing the drawer back spacer and crisper cover guide, 1 Place the drawer front spacer onto the drawer slide
install: assembly.
1 Drawer 2 Use a T-20 Torx bit to install the screw.
1 Install the back spacer in the rear of the inverted channel. SPRING DRAWER SPACER ASSEMBLY REMOVAL
2 Place the open end of the crisper cover guide toward the
rear of the drawer assembly. Press the crisper cover guide
over the drawer back spacer. Remove the Spring Drawer Spacer Assembly
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Spring Drawer Spacer Assembly Installation (continued)
SPRING DRAWER SPACER ASSEMBLY INSTALLATION 4 Use a T-20 Torx bit to install the screw into switch
enclosure.
1 Align the holes in the side wall with the spring drawer
spacer assembly. DRAWER SLIDE ASSEMBLY REMOVAL
2 Use a Torx bit to install the screws into the spring drawer To remove the drawer slide assembly, first remove:
spacer assembly.
3 Insert the rocker switch and wires into the switch opening.
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Water System Component Removal and Installation service.subzero.com
WATER SYSTEM COMPONENT REMOVAL AND INSTALLATION
Isolation Valve
Remove the Water Filter
Water Valve
1 Lift the water filter door. To remove the filter shroud, first remove:
1 Water filter
2 Insert water filter and rotate one-quarter turn clockwise.
2 Header panel
3 Close the water filter door. 3 Water filter door
4 Reset the water filter usage.
Remove the Filter Shroud
TIP: The water valve on the left is the isolation valve. The water
valve on the right is the ice maker water valve.
1 Disconnect the wire connectors from the water valve.
2 Use a T-20 Torx bit to remove the mounting screws and pull
the water valve forward.
3 Remove the locking C-clips from behind the valve tube lock
collars.
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Filter Shroud Installation (continued)
FILTER SHROUD INSTALLATION 3 Connect the inlet water line from the water filter manifold to
the isolation valve inlet by pushing the tube into the
After installing the filter shroud, install: isolation valve.
1 Water filter door 4 Connect the outlet water line to the water filter manifold.
2 Header panel
3 Water filter 5 Turn on the water to the unit. Check for water leaks.
1 Place the water filter manifold onto the water valve bracket.
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WINE COMPONENT REMOVAL AND INSTALLATION
Mounting Screws
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To remove the evaporator fan assembly, first remove: AIR DUCT REMOVAL
1 Wine rack To remove the air duct, first remove:
1 Wine rack
Remove the Evaporator Box Fan Assembly
TIP: Each wine zone has an evaporator box fan assembly. Remove the Air Duct
1 Hold the sides of the fan diffuser, and push the tabs inward TIP: Removing the air duct is the same in each wine zone.
while pulling the diffuser from the evaporator box fan.
TIP: The evaporator box fan and drawer slides do not need
2 Remove the plastic rivets from the top of the evaporator to be removed to remove the air duct.
box fan.
1 Use a T-20 Torx bit to remove the air duct mounting screws.
3 Pull and rotate the top of the evaporator box fan forward.
2 Pull the air duct forward.
4 Lift the evaporator box fan up to remove the bottom tabs
from the bottom edge of the fan opening. 3 Disconnect the evaporator box fan wire connector.
5 Disconnect the evaporator box fan wire connector. 4 Disconnect the cabinet heater wire connector.
6 Pull the evaporator box fan assembly from the unit. 5 Disconnect the ground strap from the air duct.
Plastic Rivets
Bracket
Face
Bracket
Tabs
2 Place the bottom tabs of the evaporator box fan into the fan 1 Place the air duct into the unit.
opening in the air duct. 2 Connect the ground strap to the air duct.
3 Rotate the top of the evaporator box fan into the fan 3 Connect the cabinet heater wire connector.
opening.
4 Connect the evaporator box fan wire connector.
4 With the center pin of the plastic rivets pulled out, insert the
plastic rivets into the air duct. 5 Use a T-20 Torx bit to install the air duct mounting screws.
5 Push in the center pin of the plastic rivets.
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Control Panel Removal (continued)
CONTROL PANEL REMOVAL 3 Connect the LED light tube wire connector.
4 Place the control panel assembly onto the front of the wine
WARNING
compartment mullion.
Disconnect the product from the power source
before starting this procedure. 5 Use a T-20 Torx bit to install the screws into the lower LED
light bracket.
To remove the control panel, first remove: 6 Use a T-20 Torx bit to install the screws into the bottom
flange of the control panel.
1 Wine rack
4 Slide the LED light tube out of the end of the light bracket
channel.
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Install the Upper LED Light Tube (continued)
Install the Upper LED Light Tube Install the Lower LED Light Tube
1 Slide the LED light tube into the light bracket channel. 1 Slide the LED light tube part-way into the light bracket
channel.
2 Put the wire grommet onto the LED light tube wire harness,
and insert the wire grommet into the light bracket. 2 Insert the wire grommet and LED light tube wire connector
into the light bracket channel opening.
3 Connect the LED light tube electrical connector.
3 Slide the LED light tube the rest of the way into light bracket
4 Fold the wire harness and wire connector into the light channel.
bracket.
4 Hook the light bracket to the bottom of the control panel
5 Use a T-15 Torx bit to install the light bracket mounting flange.
screws.
2 Slide the lower LED light tube out the end of the light 1 Remove the cabinet thermistor from the clamp and feed it
bracket channel. through the hole in the false wall.
3 Push the wire grommet and wire connector into the light 2 Pull the false wall forward and to the side.
bracket channel.
3 Remove the false wall from the unit.
4 Remove the lower LED light tube from the unit.
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INSTALL THE FALSE WALL (continued)
2 Feed the cabinet thermistor through the grommet in the EVAPORATOR THERMISTOR REMOVAL
false wall.
WARNING
3 Place the false wall against the supports.
Disconnect the product from the power source
before starting this procedure.
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INSTALL THE EVAPORATOR THERMISTOR (continued)
4 Use a heat gun on the low setting to heat the splice so that COMPARTMENT THERMISTOR INSTALLATION
the tubing shrinks around the wires.
After installing the cabinet thermistor, install:
1 Evaporator cover
2 False wall
Thermistor, Splices 3 Rack drawer slide
46” (117 cm) 4 Air duct
5 Wine rack
2 Place the ends of the wire leads into the preinsulated sealed
splice.
4 Use a heat gun on the low setting to heat the splice so that
COMPARTMENT THERMISTOR REMOVAL the tubing shrinks around the wires.
WARNING
Disconnect the product from the power source
before starting this procedure. Thermistor, Splices
46” (117 cm)
To remove the cabinet thermistor, first remove:
1 Wine rack
2 Air duct
3 Rack drawer slide
4 False wall Cut/Stripped Wires
5 Evaporator cover
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REFRIGERATOR COMPONENT REMOVAL AND INSTALLATION
3 Press the nylon rivets and drawer light assembly into the
holes in top of cabinet.
DRAWER LIGHT ASSEMBLY REMOVAL
WARNING
Disconnect the product from the power source
REFRIGERATOR COMPARTMENT THERMISTOR REMOVAL
before starting this procedure.
WARNING
To remove the drawer light assembly, first remove:
Disconnect the product from the power source
1 Drawer before starting this procedure.
1 Cut the new thermistor wire harness 10" to 12" from the
head of the thermistor.
TIP: A broken nylon rivet can be pushed into the hole and a
new nylon rivet installed.
2 Place the nylon rivets into the slots on the back of the light
assembly.
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INSTALL THE COMPARTMENT THERMISTOR (continued)
5 Use a heat gun on the low setting to heat the splice so that BAFFLE CONTROL ASSEMBLY INSTALLATION
the tubing shrinks around the wires.
After installing the baffle control assembly, install:
1 Drawer
Thermistor, Splices
46” (117 cm) Install the Baffle Control Assembly
6 Use a T-20 Torx bit to install the air duct mounting screws.
6 Pull the foam duct up and forward. Remove the foam duct
from the unit.
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Mullion Installation (continued)
MULLION INSTALLATION
1 Place the back of the mullion into the opening between the
refrigerator and freezer.
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FREEZER COMPONENT REMOVAL AND INSTALLATION
3 Press the nylon rivets and drawer light assembly into the
holes in top of cabinet.
DRAWER LIGHT ASSEMBLY REMOVAL
WARNING
Disconnect the product from the power source
ICE MAKER ASSEMBLY REMOVAL
before starting this procedure.
WARNING
To remove the drawer light assembly, first remove:
Disconnect the product from the power source
1 Drawer before starting this procedure.
3 Disconnect the wire harness from the drawer light 2 Use a T-20 Torx bit to remove the top ice maker assembly
assembly. mounting screws.
4 Remove the drawer light assembly from the unit. 3 Pull the ice maker assembly forward and disconnect the ice
maker assembly wire harness.
2 Use a T-20 Torx bit to install the top ice maker assembly
mounting screws halfway.
1 Attach the wire connector to the light assembly. FILL TUBE HEATER REMOVAL
TIP: A broken nylon rivet can be pushed into the hole and a WARNING
new nylon rivet installed.
Disconnect the product from the power source
2 Place the nylon rivets into the slots on the back of the light before starting this procedure.
assembly.
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Remove the Fill Tube Heater (continued)
1 Disconnect the fill tube heater wire harness from the unit
harness.
Install the Fill Tube Extension
2 Slide the fill tube heater off of the fill tube.
1 Press the pin down on the top of the inlet tube grommet.
3 Remove the fill tube heater from the unit.
2 Slide the fill tube extension over the inlet tube grommet.
Align the hole in the fill tube extension with the pin on the
inlet tube grommet.
WARNING
Disconnect the product from the power source
before starting this procedure.
2 Slide the fill tube heater onto the fill tube. IMPORTANT NOTE: The freezer compartment thermistor
goes into the side wall and is not accessible. Cutting and
splicing the thermistor in the recommended location will
place the connection behind the drawer.
2 Cut the thermistor wire harness 1" from the head of the
Remove the Fill Tube Extension compartment thermistor.
1 Press the pin down on the top of the fill tube extension. 3 Remove the compartment thermistor from the zone.
2 Slide the fill tube extension down the inlet tube grommet.
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Freezer Compartment Thermistor Installation (continued)
FREEZER COMPARTMENT THERMISTOR INSTALLATION 2 Remove the air duct diverter from the unit.
1 Cut the new thermistor wire harness 10" to 12" from the
head of the thermistor.
3 Place the ends of the wire leads into the preinsulated sealed
splice.
5 Use a heat gun on the low setting to heat the splice so that After installing the air duct diverter, install:
the tubing shrinks around the wires. 1 Mullion
2 Baffle control assembly
3 Drawer switch
4 Drawer
Thermistor, Splices
46” (117 cm)
2 Use a T-20 Torx bit to install the air duct diverter mounting
Cut/Stripped Wires screws.
WARNING
AIR DUCT DIVERTER REMOVAL
Disconnect the product from the power source
TIP: It is possible to remove the air duct diverter after removing before starting this procedure.
only the drawer, but it is more difficult to access.
To remove the air duct diverter, first remove:
Remove the Fan Assembly
1 Drawer
2 Drawer switch 1 Use a T-20 Torx bit to remove the screws from the
3 Baffle control assembly evaporator fan assembly.
4 Mullion
2 Pull the evaporator fan assembly forward.
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Install the Fan Assembly (continued)
1 Connect the fan assembly wire harness. 1 Connect the ground strap to the freezer evaporator cover.
2 Position the fan assembly in the unit. 2 Use a T-20 Torx bit to install the freezer evaporator cover
mounting screws.
3 Use a T-20 Torx bit to install the fan assembly mounting
screws.
2 Cut the thermistor wire harness 8" from the head of the
Remove the Freezer Evaporator Cover evaporator thermistor.
1 Use a T-20 Torx bit to remove the freezer evaporator cover
mounting screws.
FREEZER EVAPORATOR COVER INSTALLATION 2 Cut the new thermistor wire harness 10" to 12" from the
head of the thermistor.
After installing the freezer evaporator cover, install:
3 Place the ends of the wire leads into the pre-insulated
1 Freezer fan assembly sealed splice.
2 Air duct diverter
3 Ice maker 4 Crimp the splice at the middle.
4 Mullion 5 Using a heat gun on the low setting, heat the splice so that
5 Baffle control assembly the tubing shrinks around the wires.
6 Drawer switch
7 Drawer
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INSTALL THE FREEZER EVAPORATOR THERMISTOR (continued)
6 If necessary, coil up the excess thermistor wire leads so DEFROST HEATER REMOVAL
they do not interfere with operation of other components.
WARNING
Disconnect the product from the power source
before starting this procedure.
FREEZER DEFROST TERMINATOR SWITCH REMOVAL
Disconnect the product from the power source 1 Use a T-20 Torx bit to remove the evaporator bracket
before starting this procedure. screws.
3 Press the front of the evaporator down, and install the front
defrost heater clips.
Install the Defrost Terminator Switch
4 Connect the defrost heater wire connector to the unit wire
1 Clip the defrost terminator switch to the evaporator in the
harness.
same location from where it was removed.
5 Press the evaporator down into the evaporator casing.
2 Route the defrost terminator switch wire harness through
the wire clip. 6 Use a T-20 Torx bit to install the evaporator bracket screws.
3 Connect the defrost terminator switch wire harness to the
unit wire harness.
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LOWER BOX COMPONENT REMOVAL AND INSTALLATION
8 Insert the plastic rivet through the top front flange of the
Remove the Control Board Assembly control housing.
1 Remove the plastic rivet from the top front flange of the 9 Restore power to the unit.
control housing.
10 Configure the control board to the correct model.
2 Pull the front of the control housing assembly to the right, Instructions are included with the service package or in the
disengaging it from the side wall. Technical Data section of this manual.
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Install the Kickplate Air Guide (continued)
1 Use a T-20 Torx bit to install the kickplate air guide After installing the condenser fan motor, install:
mounting screws.
1 Kickplate air guide
2 Insert the side-mounted inverter wire harness into the 2 Grille
opening on the kickplate air guide. 3 Kickplate
3 Slide the grommet down the side-mounted inverter wire
harness and insert it into the kickplate air guide.
Install the Condenser Fan
To remove the condenser fan motor, first remove: 5 Wrap the condenser box fan wire harness around the wire
clamp.
1 Kickplate
2 Grille 6 Connect the condenser fan wire harness to the unit wire
3 Kickplate air guide harness.
1 Pull the condenser fan shroud assembly forward with the SIDE-MOUNT INVERTER REMOVAL
condenser box fan attached.
WARNING
2 Disconnect the condenser box fan wire harness from the
unit wire harness. Remove the wire harness from the wire Disconnect the product from the power source
clip. before starting this procedure.
3 Remove the condenser box fan shroud assembly from the
unit.
Remove the Side-Mount Inverter
4 Use a T-20 Torx bit to remove the screws holding the
condenser box fan to the condenser fan shroud assembly. 1 Use a T-20 Torx bit to remove the inverter frame mounting
screw.
5 Remove the condenser box fan.
2 Use a flat-blade screwdriver to pry the inverter assembly
from the post on the side wall.
6 Lay the inverter assembly on its right side and separate the
side-mount inverter from the inverter frame.
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REMOVE THE SIDE-MOUNT INVERTER (continued)
4 Insert the inverter assembly into the unit with the front of the
inverter to the left.
5 Engage the inverter assembly tabs into the rear on the unit.
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SEALED SYSTEM COMPONENT REMOVAL AND INSTALLATION
INSTALLATION AND REMOVAL After pushing the unit tray in, install:
1 Grille
WARNING
2 Kickplate
Disconnect electrical power to any appliance
covered in this manual before servicing. If electrical
power is needed for component testing or Push the Unit Tray In
diagnostics, disconnect electrical power immediately
after testing or diagnostics are completed. Failure to IMPORTANT NOTE: Use care when pushing the unit tray in.
do so could cause serious injury or death! If a heat exchanger gets caught, it can kink, and the unit
become unrepairable.
If electrical power is supplied to the appliance, but 2 Install the filter drier and refrigerant valve onto the bracket.
the appliance is turned off, line voltage is still present 3 Use a T-20 Torx bit to tighten the screws holding the filter
at the main control board. drier and refrigerant valve bracket.
4 Use a T-20 Torx bit to install the screws into the front of the
CAUTION unit tray.
Metal edges may be sharp. Use caution when
servicing unit to avoid personal injury.
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REMOVE THE FILTER DRIER (continued)
8 Remove the filter drier with the 3-way valve from the unit. 6 Remove the evaporator from the unit.
WARNING WARNING
Disconnect the product from the power source Disconnect the product from the power source
before starting this procedure. before starting this procedure.
WARNING WARNING
If electrical power is supplied to the appliance, but If electrical power is supplied to the appliance, but
the appliance is turned off, line voltage is still present the appliance is turned off, line voltage is still present
at the main control board. at the main control board.
To remove a wine evaporator, first remove: If the freezer heat exchanger needs to be removed, go to
1 Wine rack Freezer Heat Exchanger Removal on page 45.
2 Air duct To remove the freezer evaporator, first remove:
3 Kickplate
1 Drawer
4 Grille
2 Drawer switch
Pull the unit tray forward, and then remove: 3 Baffle control assembly
1 Filter drier 4 Mullion
5 Ice maker
6 Air duct diverter
Remove the Column Refrigerator or Wine Evaporator 7 Freezer fan assembly
8 Kickplate
1 Use a T-20 Torx bit to remove the screws securing the
9 Grille
evaporator to the back wall.
Pull the unit tray forward, and then remove:
2 With a file edge, score a line around the capillary tube
approximately 1" or less from the filter drier outlet. 1 Filter drier
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REMOVE THE DRAWER FREEZER EVAPORATOR (continued)
5 With a file edge, score a line around the capillary tube 1" 4 Remove the compressor from the unit.
from the evaporator inlet.
8 With a tube cutter, cut the outlet tube 1" from the copper
stub swage.
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Remove the Freezer Heat Exchanger (continued)
Remove the Freezer Heat Exchanger 4 Lift the condenser and air back guide from the studs in the
unit tray.
1 With a tube cutter, cut the suction line approximately one
inch from the suction manifold. 5 Pull the condenser and air back guide forward.
2 Use shears to cut the heat exchanger in the freezer 6 Use a T-20 Torx bit to remove the screws holding the air
compartment as close to the floor as possible. back guide to the condenser.
3 Pull the heat exchanger and evaporator from inside the 7 Use a tubing cutter to cut the inlet and outlet tubes on the
freezer. copper side of the Lokring.
4 Pull the heat exchanger down into the compressor area. 8 Remove the condenser from the unit.
CONDENSER REMOVAL
WARNING
Disconnect the product from the power source
before starting this procedure.
WARNING
If electrical power is supplied to the appliance, but
the appliance is turned off, line voltage is still present
at the main control board.
1 Use a T-20 Torx bit to remove the screws from the air
condenser guide on top of the condenser.
2 Use a 3/8" socket to remove the nuts holding the air back
guide to the unit tray.
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SEALED SYSTEM INFORMATION
WARNING
If electrical power is supplied to any appliance
covered in these procedures, but the appliance is
switched off, line voltage is still present at the main
control board!
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R134a Sealed System Repair Procedures (continued)
1 Capture refrigerant.
2 Replace compressor.
Non-operating, inefficient, noisy 3 Replace filter drier.
compressor 4 Evacuate or sweep-charge system.
5 Recharge system with virgin R134a refrigerant.
Note: To check for a non-operating compressor, a hard start kit can be used.
1 Capture refrigerant.
2 Repair leak.
High-side leak 3 Replace filter drier.
4 Evacuate or sweep-charge system.
5 Recharge system with virgin R134a refrigerant.
1 Capture refrigerant.
2 Repair leak (if at solder joint), or replace part.
3 Back-flush high side of sealed system.
Low-side leak 4 If all refrigerant has escaped and system is in vacuum, replace compressor.
5 Replace filter drier.
6 Evacuate or sweep-charge system.
7 Recharge system with virgin R134a refrigerant.
1 Capture refrigerant.
Contaminated sealed system 2 Repair leak (if at solder joint), or replace part.
Examples: 3 Back-flush high side of sealed system.
4 Replace compressor.
• Burned-out compressor 5 Replace filter drier.
• Excessive moisture from leak in 6 Replace heat exchanger if cap tube is clogged.
condensate loop or in low side
7 Install a low-side drier on suction line.
• Plugged capillary tube
8 Evacuate or sweep-charge sealed system.
9 Recharge with virgin R134a refrigerant.
1 Capture refrigerant.
Restriction 2 Locate and remove restriction, or locate and replace part.
Note: If restriction is due to sealed system 3 Back-flush high side of sealed system.
being contaminated, see "Contaminated 4 Replace filter drier.
sealed system." 5 Evacuate or sweep-charge system.
6 Recharge system with virgin R134a refrigerant.
1 Capture refrigerant.
2 Replace filter drier.
Overcharge
3 Evacuate or sweep-charge system.
4 Recharge system with virgin R134a refrigerant.
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ICE MAKER AND WATER FLOW
When the ice maker rotates to the fill position, the ice maker
sends voltage to the control board. The control board then
ICE MAKER OPERATION sends power to the water valve(s) for a preset duration.
The control board operates the Nidec-Servo ice maker. Power When the ice harvest is complete, the control board removes
comes from the control board. The control board manages power to the ice maker for 45 minutes.
water fill time and ice maker errors, which it senses and shows. Sabbath mode disables the ice maker.
If the door or drawer switch is closed (door or drawer open), the
control board interrupts power to the ice maker, unless the ice
maker is in the fill mode. Once the door or drawer switch opens,
power does not return to the ice maker for three minutes.
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AIRFLOW AND FAN BLADE SPACING
AIRFLOW
For proper airflow, push the evaporator fan blades onto the fan motor shafts fully so the motor shafts touch the fan blade stop point.
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Drawer Airflow (continued)
DRAWER AIRFLOW
For proper airflow, push the evaporator fan blades onto the fan motor shafts fully so the motor shafts touch the fan blade stop point.
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TROUBLESHOOTING
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Error Code Troubleshooting Guide
ERROR CODES
Code Severity Description Action
2 Ohm thermistor.
3 Confirm connection to the control board.
4 Replace thermistor if bad.
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Error Code Troubleshooting Guide
ERROR CODES
Code Severity Description Action
10 F 00 2 An open Zone 4 cabinet thermistor. 1 Verify temperature reading.
2 Ohm thermistor.
3 Confirm connection to the control board.
4 Replace thermistor if bad.
15 4 01 3 Defrost relay is stuck closed. Caused by voltage feedback through the defrost
terminator.
1 Check voltage from control board to the defrost
heater.
2 Check the neutral side of the circuit for voltage.
35 1 33 1 Zone 1 fan speed is slower than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
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Error Code Troubleshooting Guide
ERROR CODES
Code Severity Description Action
35 1 34 1 Zone 1 fan speed is faster than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 2 33 1 Zone 2 fan speed is slower than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 2 34 1 Zone 2 fan speed is faster than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 3 33 1 Zone 3 fan speed is slower than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 3 34 1 Zone 3 fan speed is faster than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 C 33 1 Condenser fan speed is slower than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
35 C 34 1 Condenser fan speed is faster than setting. 1 Check the control board.
2 Check the tachometer feedback wire.
3 Check the evaporator fan.
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Error Code Troubleshooting Guide
ERROR CODES
Code Severity Description Action
1 Door leaks.
2 Door ajar.
3 Evaporator fan.
4 Condenser fan.
5 Frozen evaporator.
6 Cabinet and evaporator thermistors.
7 System charge.
40 1 09 5 Zone 1 house alarm. Zone temperature remained above or below the alarm
threshold for an extended time:
1 Door leaks.
2 Door ajar.
3 Evaporator fan.
4 Condenser fan.
5 Frozen evaporator.
6 Cabinet and evaporator thermistors.
7 System charge.
40 2 09 5 Zone 2 house alarm. Zone temperature remained above or below the alarm
threshold for an extended time:
1 Door leaks.
2 Door ajar.
3 Evaporator fan.
4 Condenser fan.
5 Frozen evaporator.
6 Cabinet and evaporator thermistors.
7 System charge.
40 3 09 5 Zone 3 house alarm. Zone temperature remained above or below the alarm
threshold for an extended time:
1 Door leaks.
2 Door ajar.
3 Evaporator fan.
4 Condenser fan.
5 Frozen evaporator.
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Error Code Troubleshooting Guide
ERROR CODES
Code Severity Description Action
40 9 40 1 Dispenser excessive runtime. Dispenser switch was active for more than 150 seconds
in a 15 minute window.
1 Stuck dispenser keys.
2 Flooding.
After 15 minutes of an inactive switch, dispenser function
is re-enabled.
45 1 00 1 Open in Zone 1 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 1 01 1 Short in Zone 1 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 2 00 1 Open in Zone 2 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 2 01 1 Short in Zone 2 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 3 00 1 Open in Zone 3 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 3 01 1 Short in Zone 3 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 F 00 1 Open in Zone 4 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
45 F 01 1 Short in Zone 4 light circuit. 1 Check the wire harness is connected correctly.
2 Check the voltage to the light circuit.
3 Check the continuity of the LED panel or tube.
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ERROR CODES
Code Severity Description Action
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THERMISTOR TEST PROCEDURE (continued)
2 Remove the thermistor from the evaporator or clamp. Non-Functional, Inefficient, or Noisy Compressor
5 Place the thermistor into an ice bath of 35°F. Let the High Side Leak
thermistor sit for five minutes, stirring occasionally.
1 Always evacuate and capture R134a refrigerant.
6 Measure the resistance of the thermistor through the control
2 Use nitrogen for back-flushing the system.
board connector.
3 Repair any leaks at the solder joint, or replace the defective
7 If thermistor is outside the normal range of 30,000 to 33,000
component.
ohms, replace it.
4 Replace the high-side filter drier.
2 Disconnect the electrical connector from the fan. 1 Always evacuate and capture R134a refrigerant.
3 Measure the resistance between the power wire and the 2 Use nitrogen for back-flushing the system.
return wire on the condenser fan.
3 Repair any leaks at the solder joint, or replace the defective
4 Reconnect the condenser fan. component.
5 Check for voltage between the power and return wires. 4 Replace the compressor.
6 On condenser fans with tachometer feedback, check for 5 Replace the high-side filter drier.
voltage between the variable speed control and return
wires. 6 If the cap tube clogs, replace the evaporator and heat
exchanger assembly.
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SEALED SYSTEM REFRIGERANT OVERCHARGE (continued)
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Technical Data service.subzero.com
TECHNICAL DATA
Normal operating pressures (low side) 5 psig - 15 psig 0 psig - 10" vacuum
Normal operating pressures (high side) 115 psig - 130 psig 105 psig - 120 psig
Variable speed compressor, 7041489 343 Btu/hr
Defrost terminator switch, 7025952 115 VAC Opens: 77°F ±5°F Closes: 35°F ±7°F
Cabinet heater, not a service part 115 VAC 20 W +5%/-10% .17 A (calculated)
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INTEGRATED MODEL CODE TABLE (continued)
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WIRING DIAGRAMS AND SCHEMATICS
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