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Nurse Education in Practice 26 (2017) 126e133

Contents lists available at ScienceDirect

Nurse Education in Practice


journal homepage: www.elsevier.com/nepr

Original research

Transitioning a bachelor of science in nursing program to blended


learning: Successes, challenges & outcomes
Laurie Posey*, Christine Pintz
The George Washington University School of Nursing, 2030 M Street, NW, Suite 300, Washington, DC, 20036, USA

a r t i c l e i n f o a b s t r a c t

Article history: To help address the challenges of providing undergraduate nursing education in an accelerated time
Received 22 September 2014 frame, the Teaching and Transforming through Technology (T3) project was funded to transition a
Received in revised form second-degree ABSN program to a blended learning format. The project has explored the use of blended
4 March 2016
learning to: enable flexible solutions to support teaching goals and address course challenges; provide
Accepted 17 October 2016
students with new types of independent learning activities outside of the traditional classroom; increase
opportunities for active learning in the classroom; and improve students' digital literacy and lifelong
Keywords:
learning skills. Program evaluation included quality reviews of the redesigned courses, surveys of student
Undergraduate nursing education
Blended learning
perceptions, pre- and post-program assessment of students' digital literacy and interviews with faculty
Hybrid course design about their experiences with the new teaching methods. Adopting an established quality framework to
Active learning guide course design and evaluation for quality contributed to the efficient and effective development of a
Online education high-quality undergraduate blended nursing program. Program outcomes and lessons learned are pre-
sented to inform future teaching innovation and research related to blended learning in undergraduate
nursing education.
© 2016 Elsevier Ltd. All rights reserved.

Students enrolled in Accelerated Bachelor of Science in Nursing learning skills. The nursing faculty took the lead in redesigning
(ABSN) programs complete a challenging curriculum within a their courses, with guidance from instructional design and multi-
compressed time frame. Instructors must make optimal use of media staff. The resulting program includes ten blended and five
teaching and learning time to equip students with a broad base of fully online courses. This paper shares the outcomes of a program
nursing knowledge and the clinical reasoning skills needed to evaluation that examined the quality of the blended courses, stu-
provide safe, effective care to people with diverse healthcare needs. dents’ digital literacy skills before and after participating in the
Blended teaching methods, which combine online and face-to-face program, and student and faculty perceptions of the blended
instruction with classroom and clinical experiences, expand the learning experience.
nursing instructor's toolkit of teaching strategies and give them
flexibility to address curricular objectives in more innovative and
1. Background
effective ways.
The Teaching and Transforming through Technology (T3) project
Blended learning is emerging as a popular teaching approach in
was funded to transition a second-degree ABSN program to
nursing education. A comprehensive literature search revealed
blended learning. The project explored the use of blended learning
forty-six papers published between 2004 and 2014 specifically
to: (1) enable flexible solutions to address course goals and chal-
focused on blended learning in undergraduate nursing education.
lenges; (2) provide students with new independent learning ac-
The majority of these studies examined students’ perceptions and/
tivities outside of the traditional classroom; (3) increase
or performance related to the introduction of blended learning
opportunities for active learning and critical thinking in the class-
strategies within individual courses. Only three studies reported
room; and (4) improve students' digital literacy and lifelong
outcomes of blended learning implementation at the program level
(Davidson et al., 2011; Robinia et al., 2012; Houldson, 2009). Thus,
although many nursing educators have explored the effectiveness
* Corresponding author. of blended learning strategies, the number of fully blended nursing
E-mail addresses: posey@gwu.edu (L. Posey), cpintz@gwu.edu (C. Pintz). programs appears to be limited.

http://dx.doi.org/10.1016/j.nepr.2016.10.006
1471-5953/© 2016 Elsevier Ltd. All rights reserved.
L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133 127

There is evidence to support broader adoption of blended ap- outcomes. In contrast, Green et al. (2006) did not find a relationship
proaches throughout the nursing curriculum. At the program level, between student performance and frequency of online module use.
Davidson et al. (2011) found improved graduation rates after Although many students value the online components of
transitioning a BSN program to a blended format. Graduates’ critical blended learning, some have also expressed a desire to maintain
thinking scores were comparable to traditional students at the traditional, face-to-face lectures (Koch et al., 2010). Mehrdad et al.
same school and higher than the national average. Seventy-five (2011) compared nursing students’ views of online and lecture
percent of graduates rated their experience as very good or excel- methods within the same course, and found that student ratings for
lent. Robinia et al. (2012) demonstrated improved satisfaction and the online approach were significantly higher for “capability” (i.e.,
attrition rates, with no significant difference in certification pass the ability to use the tools and learn using the method) and
rates, after transitioning an undergraduate nursing certificate “independency” (i.e., the ability to self-direct their learning); and
program to a blended format. Similarly, Houldson (2009) compared significantly lower for “effectiveness” (i.e., degree to which the
the final examination scores, certifying exam scores, and satisfac- method fostered learning) and “motivation” (i.e., eagerness to
tion of students graduating from traditional and blended nursing learn). The authors noted that students were in their third semester
programs and found no significant differences. and had become accustomed to the lecture method, and recom-
When compared to traditional approaches, blended learning mended careful design of online components to enhance learner
appears to be equally and in some cases more effective that tradi- engagement and motivation. In another study, student ratings of
tional methods in improving student learning and performance. preference for hybrid vs. traditional formats were mixed, with
For example, nursing students in a blended group had significantly some students indicating a preference for both formats
higher levels of medication administration knowledge than nurses (Salamonson and Lantz, 2005).
in a face-to-face group, with no significant difference found in There is good evidence to support continued adoption of new
medication administration self-efficacy and ability (Sung et al., teaching approaches that combine online and face-to-face modal-
2008). Several other studies have compared blended learning in- ities to augment lecture-style teaching, promote learner self-
terventions to traditional approaches and found no significant direction, and increase opportunities for active learning in under-
differences in learner performance (Mehrdad et al., 2011; Kelly graduate nursing education. Successful implementation of high
et al., 2009; Parker et al., 2011). Research has also demonstrated quality blended learning courses and programs requires careful
significant increases in learners' knowledge scores after completing planning and instructional design to ensure learning effectiveness
blended courses (Cho and Shin, 2014; Jang et al., 2006). In addition, and support students’ transition to new approaches to teaching and
Hsu and Hseih (2011a) found that nursing students’ demonstrated learning. Sharing outcomes and lessons learned from the evalua-
significantly higher self-reported reasoning, decision-making and tion of a newly transitioned blended nursing program can inform
metacognition after completing a blended course. future teaching innovations and research.
Across the studies reviewed, student perceptions and satisfac-
tion with blended learning were positive (Donato et al., 2010; Hsu, 2. Research methods
2012; Jang et al., 2006; Koch et al., 2010; Green et al., 2006; Lyons
and Evans, 2013; Mahoney et al., 2005; Salamanson and Lantz, In order to determine whether the T3 project led to program
2005). For example, Mahoney et al. (2005) introduced online dis- improvements, the evaluation consisted of four components:
cussion activities into a traditional, face-to-face psychiatric nursing quality ratings by peer reviewers of the blended and online courses
course. When surveyed, a majority of students expressed a pref- according to Quality Matters (QM) standards (Quality Matters
erence for blended learning. In a similar study, 81% of 123 under- Program, 2011); pre- and post-program assessment of students’
graduate nursing students believed the web-based portions of a digital literacy skills using the iSkills™ Information and Commu-
blended learning course enhanced their learning and 72% nication Technology (ICT) literacy assessment (Educational Testing
expressed a desire for web-based components in all of their courses Service, 2005); assessment of student perceptions of the blended
(Koch et al., 2010). learning experience; and interviews with faculty to obtain their
The most commonly noted benefit of blended learning is flexi- perceptions about teaching in a blended format. All components of
bility. Students appreciate convenient, on-demand access to online the study involving human subjects were approved as exempt by
materials and discussions, and the ability to study at their own pace the University Institutional Review Board.
(Donato et al., 2010; Drozd & O'Donoghue, 2007; Ireland et al.,
2009; Koch et al., 2010). They also view supplemental online ma- 2.1. QM reviews
terials as helpful in preparing for class and for review purposes
(Green et al., 2006). These findings lend support for Hsu and Hseih's Peer reviews of the blended and online courses were conducted
(2011a) observation that blended learning contributes to learners' using QM, a well-established rubric and process for assessing the
metacognitive and self-regulatory development. Notably, the need quality of the online and blended course design. The QM standards
for independent learning has been identified as a concern among were developed by Maryland Online, a consortium of post-
students who also placed high value on instructors' facilitation of secondary institutions in the state of Maryland, U.S., through a
learning (Rigby et al., 2012). Blended learning places more re- grant from the U.S. Department of Education's Fund for the
sponsibility on the student, which can contribute to a perception of Improvement of Post Secondary Education. The standards were
increased workload (Hsu, 2012). derived from the literature, with input from experienced practi-
Students have also reported that online activities such as tioners. The reviews were conducted using the 2011e2013 edition
asynchronous discussions are beneficial in fostering deeper of the QM rubric, which included 41 standards organized in eight
reflection, critical thinking, active learning and problem-solving categories: Course Overview and Introduction, Learning Objectives,
skills (Donato et al., 2010; Hsu and Hseih 2011a). This is sup- Assessment and Measurement, Instructional Materials, Learner
ported by a study of learner activity within the online portions of a Interaction & Engagement, Course Technology, Learner Support
blended course that demonstrated a link between active partici- and Accessibility. Of the 41 specific standards, 21 were considered
pation and learner performance (Ransdell and Gaillard-Kenney, essential and required in order for the course to achieve QM
2009). Similarly, Hsu and Hseih (2011b) found frequency of on- certification.
line dialogue and time spent on Internet to be predictors of learning The QM peer reviews were part of the overall program planning
128 L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133

and course design process. Faculty were oriented to the rubric up resources, followed by an active learning activity in the classroom.
front and guided by an instructional designer to incorporate the Each of the blended learning activities was implemented within
standards into the blended course designs. Standard syllabus and a different course and involved three different cohorts of students.
course templates that included required QM components, such as One cohort of 54 students participated in the flipped classroom with
learner orientation and support information, were also developed. role-play activity. A second cohort of 44 students participated in the
Eight blended and five fully online courses were officially collaborative wiki with class discussion activity. A third cohort of 34
reviewed according to QM guidelines. Because the QM standards students participated in the guided preparation for case-based
focus on online components, two courses that made limited use of learning and interactive worksheet with class discussion activities.
online learning were not reviewed. The remaining thirteen courses All students were invited to complete a survey that asked them to
were reviewed by three-person teams of QM-certified reviewers rate their experience with each activity. The survey asked students
that included a chair, a subject-matter expert and a reviewer from to indicate their level of agreement on a 5 point Likert scale item,
outside of the institution. The reviews were administered online where 1 ¼ strongly disagree and 5 ¼ strongly agree, for five
through QM's course review management system. statements:

2.2. Digital literacy assessment  The learning activity was engaging.


 The learning activity was an effective way for me to learn.
Students completed an ICT literacy assessment from the  The learning activity made good use of my personal study time.
Educational Testing Service (ETS) called iSkills™ during their first  The learning activity made good use of my classroom time.
and last semesters of the program. The goal of this evaluation was  The learning activity promoted interaction and collaboration.
to determine whether the increased use of online technologies
throughout the blended program would have a positive impact on These survey items were developed based on a review of the
students’ digital literacy. iSkills™ is an outcomes-based assessment literature related to blended learning, which emphasizes the
in which students complete a series of scenario-based questions importance of optimizing the use of online and classroom time to
that demonstrate their ability to evaluate the adequacy of data; maximize learning (Garrison and Vaughan, 2008), and posits that
create, adapt or communicate information using technology; and blended teaching strategies can promote learner engagement,
integrate data from a variety of sources to achieve specified goals interaction and collaboration (McLaughlin et al., 2013; Pluta et al.,
(ETS, 2005). All of the seventy-one students enrolled in the 2013). The survey was intended to be formative, gathering infor-
2011e2012 cohort and forty-eight students enrolled in the mation about how well each blended strategy achieved these
2012e2013 cohort were asked to complete the exams. Of these, educational benefits to inform faculty practice. It was not reviewed
sixty-four from the first cohort and thirty-two from the second by experts or pilot tested. This formative portion of the evaluation
cohort consented to participate in the study and completed the took place during course implementation, prior to the Quality
exams. Students completed the assessments in a proctored Matters reviews.
computer-lab environment.
The iSkills™ assessment was developed by a team of specialists 2.4. Faculty perceptions
who subjected the assessment to a variety of reviews at different
stages of development to produce a valid and reliable assessment of The instructors who participated in the interviews were
ICT literacy. These reviews included small-scale usability studies selected based on their involvement in the design and imple-
and larger scale field trials involving 6345 students and sixty-three mentation of the four different blended strategies that were
institutions. The estimated reliability (Cronbach alpha) of iSkills™ formatively evaluated for this study. Six faculty members were
across various administrations was 0.88 (Katz, 2007). interviewed by phone and were asked to describe their observa-
tions and experiences with redesigning their courses to integrate
2.3. Student perceptions the new blended learning approaches. Participants were all female,
ranging in age from 35 to 73. Participants included 3 senior faculty
The first component of the student perception evaluation came members, with 16e50 years of teaching experience, and 3 less
from an alumni survey sent to all students who graduated from the experienced educators who had been teaching for 5e6 years. All
program in 2013. The survey included an item that asked students participants were experienced clinicians, with 13e40 years of
to rate different teaching modalities, (i.e., classroom instruction, clinical experience. All of the instructors who were asked to
online instruction, simulation lab, clinical experiences and indi- participate agreed to do so. Faculty perceptions of blended learning
vidual mentoring from faculty) as very valuable, valuable, some- were analyzed using a descriptive qualitative method (Neergaard
what valuable or not valuable. et al., 2009) to identify themes related to each of the structured
The second component of the student perception evaluation interview questions. Transcripts were reviewed and faculty per-
focused on student experiences related to several new teaching ceptions were categorized by themes that emerged across these
modalities that were introduced in some of the blended courses. categories while synthesizing faculty comments.
For the first activity, flipped classroom with role-play, students
reviewed online materials to learn about communication skills, and 3. Results
then participated in scenario-based role-plays in the classroom. The
second activity, guided preparation for case-based learning, involved 3.1. QM reviews
carefully constructed online materials and activities followed by
instructor-facilitated problem-based learning in an open-classroom Twelve of the thirteen courses reviewed met the standards to
environment. For the third activity, collaborative wiki with class achieve QM certification. One of these courses required a formal
discussion, students worked together using a wiki to first build a amendment process in order to achieve recognition. The one course
clinical case and then apply the nursing process to it. Groups then that did not meet the standards was subsequently removed from
shared their results in an interactive class discussion. The fourth the ABSN curriculum for reasons unrelated to the QM review, and
activity, interactive worksheet with class discussion, included an therefore was not amended. Table 1 lists the courses that were
online study guide with embedded links to different online converted to blended learning, the scores achieved by each course,
L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133 129

Table 1
QM™ course review outcomes.

Course name Format Review outcome Score* Date

Transition to the nursing profession Blended Met Standards 1st Review 93 7/31/13
Health assessment Blended Met Standards 1st Review 92 8/6/13
Adult/aging acute & chronic illness Blended Met Standards 1st Review 92 8/15/13
Adv adult medical-surgical nursing Blended Met Standards 1st Review 93 4/30/14
Maternity and women's healthcare Blended Met Standards w/Amendment 85 1/11/13
Psychiatric mental-health nursing Blended Met Standards 1st Review 95 10/22/13
Epidemiology & community health Blended Met Standards 1st Review 95 6/6/14
Children and families Blended Met Standards 1st Review 92 4/17/14
Patient safety & health care quality Online Met Standards 1st Review 93 2/15/13
Theoretical foundations in nursing Online Did Not Meet Standards 68 N/A
Nursing leadership Online Met Standards 1st Review 95 2/6/13
Health information and technology Online Met Standards 1st Review 93 6/29/14
Research methods for health Prof. I Online Met Standards 1st Review 93 6/11/13

*Total possible points ¼ 95.

whether the QM standards were met, and the date that each course collaboration (M ¼ 4.22, SD ¼ 0.60), and lowest for good use of
achieved formal QM recognition. Of the courses that met standards, personal study time (M ¼ 4.01, SD ¼ 0.65). The overall mean ratings
three courses achieved perfect scores of 95 out of a possible 95 for the other categories were as follows: learner engagement
points; four achieved 93 points; 3 achieved 92 points; and one (M ¼ 4.16, SD ¼ 0.63), learning effectiveness (M ¼ 4.15, SD ¼ 0.60),
achieved 85 points. The course that did not meet standards ach- and use of classroom time (M ¼ 4.09, SD ¼ 0.69). There was little
ieved 68 points. A total of 81 points was needed to achieve difference in the overall ratings among the activities, with mean
certification. ratings of 4.22 for the flipped classroom with role-play activity, 4.19
for the guided preparation for case-based learning activity, 4.12 for
3.2. Digital literacy assessment the collaborative wiki with class discussion activity and 3.95 for the
interactive worksheet with class discussion activity. Fig. 1 illustrates
Student pre- and post-test scores on the iSkills™ assessments students’ perceptions related to the effectiveness of each learning
were estimated using paired-samples T-tests. For the first cohort of activity.
64 students, mean scores decreased from pre-test (M ¼ 274.7,
SD ¼ 78.92) to post-test (M ¼ 263.9, SD ¼ 84.15), t ¼ 1.455, df ¼ 63,
3.4. Faculty perceptions
p ¼ 0.15. For the second cohort of 32 students, mean scores
increased from pre-test (M ¼ 285.31, SD ¼ 66.04) to post-test
There were several themes that emerged from the analysis of
(M ¼ 296.88, SD ¼ 72.58), t ¼ -.97, df ¼ 31, p ¼ .34. The results of
the interviews.
these analyses were not statistically significant.

3.3. Student perceptions 3.4.1. Increased opportunity for active learning


One theme was the increased opportunity for active learning
All of the student survey responses were analyzed using within the face-to-face component of the class. In addition to
descriptive statistics. The graduate survey was sent to 48 students freeing up classroom time, preparing students with foundational
and had a 75% response rate (N ¼ 36). All of the students found the knowledge in advance of class set the stage for learning experiences
classroom instruction very valuable or valuable, while 67% of stu- that prepared them for nursing practice. As one faculty member
dent found the online instruction valuable or somewhat valuable. noted:
The majority of the students found clinical experiences, simulation
One of the biggest benefits is that students come to class pre-
and individual faculty mentoring very valuable. Table 2 depicts the
pared to engage. When you have students that are prepared, it
percentage of students who rated each instructional modality as
enables richer dialogue because students know what they are
very valuable, valuable, somewhat valuable or not valuable.
talking about e or if they are off base, you have the opportunity
Response rates for the second set of surveys measuring student
to clarify misperceptions. It opens the door to moving away
satisfaction with specific blended learning activities are summa-
from passive, lecture-based teaching to new pedagogical
rized in Table 3. The mean student ratings related to each survey
methods.
item for each blended learning activity are presented in Table 4.
Overall, students rated all of the activities favorably for all of the
different items. For the question related to learning effectiveness, Ensuring that students come to class prepared to participate in
the overall mean rating was 4.15, Students' combined ratings of the these active learning experiences was also a commonly noted
blended activities were highest for promoting interactivity and challenge. As one faculty member noted:

Table 2
Students' perceived value of different instructional modalities (N ¼ 36).

Instructional modality Very valuable Valuable Somewhat valuable Not valuable

Classroom instruction 57% 43% 0% 0%


Online instruction 0% 37% 30% 33%
Clinical experiences 77% 20% 3% 0%
Simulation lab 53% 30% 17% 0%
Individual mentoring from faculty 60% 27% 7% 7%
130 L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133

Table 3
Student response rates for blended learning activity surveys.

Strategy Total students Completed surveys Response rate

Flipped classroom with role play 54 37 69%


Collaborative wiki with class discussion 44 23 52%
Guided preparation for case-based learning 34 27 79%
Interactive worksheets with Class discussion 34 26 76%

Table 4
Students perceptions of blended learning activities.a

The learning activity… Flipped classroom with Guided preparation for case- Collaborative wiki with class Interactive study guide with class Combined
role- play (N ¼ 37) based learning (N ¼ 27) discussion (N ¼ 23) discussion (N ¼ 26) (N ¼ 113)

Was engaging. M ¼ 4.24 M ¼ 4.37 M ¼ 4.22 M ¼ 3.81 M ¼ 4.16


SD ¼ 0.60 SD ¼ 0.63 SD ¼ 0.67 SD ¼ 0.49 SD ¼ 0.63
Was an effective way to M ¼ 4.24 M ¼ 4.19 M ¼ 4.22 M ¼ 3.92 M ¼ 4.15
learn. SD ¼ 0.55 SD ¼ 0.74 SD ¼ 0.67 SD ¼ 0.39 SD ¼ 0.60
Made good use of my M ¼ 4.00 M ¼ 4.00 M ¼ 3.96 M ¼ 4.08 M ¼ 4.01
personal study time. SD ¼ 0.75 SD ¼ 0.62 SD ¼ 0.64 SD ¼ 0.56 SD ¼ 0.65
Made good use of M ¼ 4.19 M ¼ 4.07 M ¼ 4.04 M ¼ 4.04 M ¼ 4.09
classroom time. SD ¼ 0.66 SD ¼ 0.73 SD ¼ 0.70 SD ¼ 0.72 SD ¼ 0.69
Promoted interactivity & M ¼ 4.41 M ¼ 4.30 M ¼ 4.17 M ¼ 3.92 M ¼ 4.22
collaboration. SD ¼ 0.55 SD ¼ 0.72 SD ¼ 0.57 SD ¼ 0.48 SD ¼ 0.60
a
Scale: 1¼Strongly Disagree to 5¼Strongly Agree.

the case studies. One faculty member observed:


Students had an opportunity to practice, make mistakes, and
learn from their instructors as well as other students.

Another faculty member stressed the importance of real-time


interaction between faculty and students in moving students to-
ward deeper levels of learning. In her opinion:
The instructor's presence is most valuable in guiding, modeling
& scaffolding higher-order learning in real time/face-to-face
environment.

She described the faculty role this way:


Freeing classroom time for case-based learning allowed for
ongoing, real-time assessment of learning challenges related to
problems core conceptual understanding; weak areas where
more than one student is struggling showed up.
Fig. 1. Perceived learning effectiveness of blended learning activities.

Another strategy used was role play, which provided an op-


portunity to practice communication techniques and gain under-
You need to emphasize importance of coming prepared to class
standing of the patient's situation.
ahead of time; for some students it boils down to coming un-
prepared and being embarrassed. Putting them in the role of the patient raised their empathy
more than if they were just sitting there taking notes. e expe-
rienced what it might feel like to be in the situation of not un-
One of the more common active pedagogical methods adopted
derstanding what on earth was going on.
was case based learning. Several of faculty members commented
on the value of challenging students to apply new knowledge and
skills to real-world situations. In describing the benefit of this
3.4.2. Instructor’s role
approach, one of the more experienced faculty members stressed
A second theme focused on the importance of the instructor's
the importance of case study selection, stating:
role in preparing materials and planning the blended learning
Authentic case-study examples provided the foundation for experience. As one faculty member stated:
successful active learning. Cases were real world e all situations
Successful implementation of blended learning strategies re-
that they are likely to confront e hopefully students will be able
quires careful preparation by the instructor and is more time
to make real application of it in the clinical setting.
consuming than preparing a traditional lecture.

Several of the faculty emphasized the value of interaction


Another faculty member commented on the importance of
among faculty and peers that occurred while working together on
allowing adequate time for this new level of up-front planning:
L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133 131

Everything takes much longer than you think: securing an processes of teaching and learning. The COI framework emphasizes
innovative classroom setting, selecting the right online mate- the interaction among cognitive presence, social presence and
rials, recording lectures, and careful planning of classroom ac- teaching presence in creating an effective learning community
tivities that will maintain students' interest for two hours. (Garrison et al., 2001). Although our project did not apply the COI
framework systematically, the prominence of active learning ex-
periences characterized by high degrees of critical thinking and
Faculty also recognized how more thoughtful planning
faculty and student interaction, as evidenced by the student sur-
contributed to a positive learning experience. For example, one of
veys and faculty interviews, are consistent with this model.
the faculty members who took extra steps to secure an open-
It is important to note that the QM standards, although intended
classroom setting noticed marked improvement in learner
specifically for the review of the online portions of the blended
engagement:
courses, are grounded in solid principles of instructional design. For
Student engagement and attention was very strong, primarily example, course and lesson-level learning objectives, learning ac-
due to the innovative classroom environment. It was harder for tivities and assessments must be aligned in order for a course to
students to hide or be lost, and there was more generalized achieve QM recognition. Thus, the QM-based redesign and quality
participation. Lecture was interspersed with questions and assurance process went beyond the assessment of online course
discussion, which had a positive influence on student attention. components and provided for a fresh look at the curricular integrity
of each course in the program. The review process also allowed
faculty to receive constructive feedback and the opportunity to
3.4.3. Learner motivation and participation improve their courses.
A third theme focused on learner motivation and participation The iSkills™ assessment of students' ICT literacy skills before
during the online, self-directed portions of the blended experience. and after participating in the program was inconclusive and did not
One faculty member pointed out the value of the blended approach support the premise that the increased exposure to technology
in building students’ independent study skills, stating: afforded by participation in a blended program would improve
New concepts challenged students to do independent research students' digital literacy skills. This finding may be related to the
and developed lifelong learning and nursing skills. age of our students who were probably technology literate when
they entered the program. iSkills™ categorizes scores into three
levels: developing ICT literacy (score range100e220), foundational
Faculty also noted that there was learner resistance to the new, ICT literacy (score range 230e310), and advanced ICT literacy (score
blended format. range 320e500) (Educational Testing Service, 2016). Students’
Some students look at self-directed learning as faculty not doing mean scores were at the high end of the foundational level on both
their job. the pre- and post-tests for both cohorts. It is evident that students
entered the program with a moderately high level of ICT literacy.
This is an important finding because it indicates that our students
Faculty also reported that students appreciated the online had the requisite technology skills to be successful in the blended
components: learning program, and left the program prepared to use technology
Online materials are better than straight reading e some stu- effectively in the workplace and for lifelong learning.
dents reported learning better from narrated lectures because The results of the student perception surveys highlight the
they are audiovisual learners. One student felt like lecturer was importance of educating nursing students using a mix of instruc-
with her the whole time (listening to lectures online). tional modalities. While fewer graduates of our program perceived
the online components of the blended program to be as valuable as
other forms of in-person instruction, they did rate specific blended
learning activities positively. Given that students rated the specific
4. Discussion active-learning oriented blended activities highly, and that a high
percentage of our graduates rated the classroom, simulation lab
This program evaluation revealed both benefits and challenges and clinical experiences as valuable or highly valuable, it is likely
associated with transitioning a traditionally face-to-face ABSN that they valued more active learning opportunities with clear
program to a blended format. Establishing the QM quality frame- relevance to clinical practice. This premise is supported by a study
work early on, as a basis for course design and evaluation, of student satisfaction with a “flipped classroom” approach, in
contributed to an efficient and effective transition process that ul- which graduate-level nursing students completed prework and
timately led to QM recognition of all but one of the blended courses. came to class prepared to participate in case-based collaborative
In addition to quality assurance, early adoption of the QM standards learning experiences (Critz and Knight, 2013). In this study, 85% of
led to the establishment of a consistent syllabus and template for students agreed that the classroom activities were either worth-
the online portion of the courses. The nursing faculty, most of who while or very worthwhile.
had never taught online before, had a checklist of elements to Eliciting faculty observations and experiences allowed them to
consider when revising their courses. With guidance from reflect on the impact of new teaching approaches and to examine
instructional designers and support from multimedia staff, faculty the benefits and challenges of using blended learning. Although
members were able to take the lead in designing and developing only six faculty members were interviewed, their experiences are
the blended courses. The opportunity and decision to approach the consistent with and support common themes in the blended
redesign of all courses in the program in a systematic and holistic learning literature. This study confirmed the supposition that
manner resulted in a high-quality blended program. Other authors moving didactic content online can free up valuable classroom time
have reported similar success in using the QM framework to guide for more active and problem-based teaching approaches, in which
course design (Bogle et al., 2009). To ensure a holistically high- students benefit from real-time interaction with faculty as well as
quality blended learning program, these authors recommend their peers. This is consistent with the findings of Mason et al.
complementing QM, which focuses purely on design, with the (2013), who reported that a blended approach allowed them to
Community of Inquiry (COI) framework, which addresses the cover more content and increased opportunities for active,
132 L. Posey, C. Pintz / Nurse Education in Practice 26 (2017) 126e133

cooperative and collaborative learning without placing adding to The authors would also like to acknowledge the faculty whose
students’ overall workload. blended teaching experiences are features in this paper: Karen
Faculty agreed that these kinds of learning activities require Dawn, MSN, BSN; Carol Lang, DHS, MS; Whitney Shanley, MSN, RN;
careful planning, including the development of problems or sce- Jacqueline Wavelet, MSN, ACNS-BC, CNL; Gretchen Wiersma, RN,
narios that enable students to apply new knowledge to real-world MN, CNP; and Stephanie Wright, PhD, NP.
practice situations. The use of authentic scenarios and problems as
a basis for active learning experiences appears to be an important
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