Service Check Function Si12-102

3. Service Check Function

3.1 ARC423 Series (FTK(X)25/35J Series)
In the ARC423A series, the temperature display sections on the main unit indicate corresponding codes.
1. When the timer cancel button is held down for 5 seconds, a “00” indication flashes on the temperature
display section.

< Cover in open position >

Display Transmitter
It displays the It sends signals to the indoor unit.
Open current settings.
the (In this illustration,
cover. each section is
shown with all its
displays ON for the
purpose of
explanation. Some
models may not
show all its
indications.) C ON TEMPERATURE/TIME
adjustment buttons
It changes the temperature
POWERFULL button AMPM AMPM setting.

ON/OFF button
Press it once to start operation.
MODE selector button ON/OFF To stop it, press it once again.
POWERFULL TEMP
It selects the operation mode.

<FTK> <FTX>
FAN setting button
: DRY : AUTO It selects the air flow rate
: COOL : DRY setting.
MODE FAN SWING
: FAN : COOL SWING button
-SLEEP SENSOR
: HEAT

Good Sleep Cooling Operation ON CANCEL

(G-SLEEP) Intelligent Eye button
OFF
TIMER
ON TIMER button TIMER CANCEL button
It cancels the timer setting.

OFF TIMER button CLOCK button

ON TIMER Setting button

It Changes the time setting <ARC423A1, ARC423A2> (R1399)

2. Press the timer cancel button repeatedly until a continuous beep is produced.
„ The code indication changes in the sequence shown below, and notifies with along beep
.
No. Code No. Code No. Code
1 00 11 E7 21 UA
2 U4 12 C7 22 A5
3 F3 13 H8 23 J9
4 E6 14 J3 24 E8
5 L5 15 A3 25 P4
6 A6 16 A1 26 L3
7 E5 17 C4 27 L4
8 LC 18 C5 28 H6
9 C9 19 H9 29 H7
10 U0 20 J6 30 U2

Note: 1. A short beep and two consecutive beeps indicate non-corresponding codes.
2. To cancel the code display, hold the timer cancel button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

112 Service Diagnosis

Si12-102 Service Check Function

3.2 ARC417 Series (FTK(X)D50/60J Series)

In the ARC417A series, the temperature display sections on the main unit indicate corresponding codes.
1. When the timer cancel button is held down for 5 seconds, a “00” indication flashes on the temperature
display section.

< Cover in open position >

2. Press the timer cancel button repeatedly until a continuous beep is produced.
„ The code indication changes in the sequence shown below, and notifies with a long beep.

No. Code No. Code No. Code No. Code

1 00 11 E7 21 UA 31 U1
2 U4 12 C7 22 A5 32 UF
3 F3 13 H8 23 J9
4 E6 14 J3 24 E8
5 L5 15 A3 25 P4
6 A6 16 A1 26 L3
7 E5 17 C4 27 L4
8 LC 18 C5 28 H6
9 C9 19 H9 29 H7
10 U0 20 J6 30 U2

Note: 1. A short beep and two consecutive beeps indicate non-corresponding codes.
2. To cancel the code display, hold the timer cancel button down for 5 seconds. The code display also
cancels itself if the button is not pressed for 1 minute.

Service Diagnosis 113

Code Indication on The Remote Controller Si12-102

4. Code Indication on The Remote Controller

4.1 Error Codes and Description of Fault
Code Indication Description of Problem
System 00 Normal

U0 Insufficient gas

U2 Power factor module abnormality

U4 Signal transmission error (between indoor and outdoor units)

U5 Signal transmission error (between indoor unit and remote controller)

Indoor Unit A1 Faulty indoor unit PCB

A3 Faulty drainage

A5 Operation halt due to the freeze protection function or high pressure control

A6 Fan motor or related abnormality

C4 or C5 Heat exchanger temperature thermistor abnormality

C9 Room temperature thermistor abnormality

CA Discharge air temperature thermistor abnormality

Outdoor Unit E5 OL activation (IT activation) or High discharge pipe temperature

E6 Compressor startup error

F3 Operation halt due to discharge pipe control function

H8 CT or related abnormality

H9 Outside air thermistor or related abnormality

J3 Discharge pipe temperature thermistor or related abnormality

J6 Heat exchanger temperature thermistor or related abnormality

J9 Gas pipe temperature thermistor or related abnormality

L4 Radiation fin temperature rise

P3 Heat radiation fin thermistor or related abnormality

P4 Heat radiation fin thermistor or related abnormality

E0 Protectors Function

114 Service Diagnosis

Si12-102 Troubleshooting

5. Troubleshooting
5.1 Indoor Units

FTK(X)25/35 J - : Not used for troubleshooting

Series ∗ : Varies depending on the cases.
Indication on the Description of The Fault Details of fault
remote controller (Refer to the
indicated page.)
00 or ∗ Indoor unit in normal condition (Conduct a diagnosis of the outdoor unit.) —

A1 Inverter unit - Faulty indoor unit PCB 118

Operation halt due to the freeze protection function or high pressure
A5 control (heat pump model only) 119

A6 Faulty fan motor (AC motor stop) AC motor 120

C4 Heat exchanger temperature thermistor or related abnormality 121

C9 Suction thermistor or related abnormality 121

CA Discharge thermistor or related abnormality 121

122
∗ Faulty indoor unit PCB
123
∗ or U4 Faulty power supply or indoor unit PCB 124

U4 Signal transmission error (between indoor and outdoor units) 127

FTK(X)50/60H, 4: ON, 1: OFF, 5: Blinks

CDK(X)25~60H
Series Green: Flashes when in normal condition
Red: OFF in normal condition
- : Not used for troubleshooting
∗ : Varies depending on the cases.
Indoor Unit LED Indication Indication on the Description of The Fault Details of fault
remote controller (Refer to the
Green indicated page.)
A B
5 5 00 or ∗ Indoor unit in normal condition (Conduct a diagnosis of the outdoor unit.) —

5 5
5 5 A5 Operation halt due to the freeze protection function or high pressure 119
control (heat pump model only)
5 5
5 5 A6 Faulty fan motor (AC motor stop) AC motor 120

5 5
5 5 C4 or C5 Heat exchanger temperature thermistor or related abnormality 121

5 5
5 5 C9 Suction thermistor or related abnormality 121

5 5 CA Discharge thermistor or related abnormality 121

4 ∗ ∗ Faulty indoor unit PCB 122

5 4 123

1 ∗ ∗ or U4 Faulty power supply or indoor unit PCB 125, 126

5 1 U4 Signal transmission error (between indoor and outdoor units) 127

5 1 U5 Signal transmission error (between indoor unit and remote controller) 128

Service Diagnosis 115

Troubleshooting Si12-102

FTK(X)D50/60J - : Not used for troubleshooting

Series ∗ : Varies depending on the cases.
Indication on the Description of The Fault Details of fault
remote controller (Refer to the
indicated page.)
00 or ∗ Indoor unit in normal condition (Conduct a diagnosis of the outdoor unit.) —
A1 Inverter unit - Faulty indoor unit PCB 118

A5 Operation halt due to the freeze protection function or high pressure 119
control
A6 Faulty fan motor (DC motor stop) DC motor 120

C4 Heat exchanger temperature thermistor or related abnormality 121

C9 Suction air thermistor or related abnormality 121

CA Discharge air thermistor or related abnormality 121

∗ Faulty indoor unit PCB 122

123
∗ or U4 Faulty power supply or indoor unit PCB 124
U4 Signal transmission error (between indoor and outdoor units) 127

UA Faulty indoor / outdoor power supply specification —

116 Service Diagnosis

Si12-102 Troubleshooting

5.2 Outdoor Units

4: ON, 1: OFF, 5: Blinks
Green: Flashes when in normal condition
Red: OFF in normal condition
- : Not used for troubleshooting
∗ : Varies depending on the cases.
Outdoor Unit LED Indication Indication on the Description of The Fault Details of Fault
remote controller (Refer to the
Green Red indicated page.)
A 1 2 3 4
5 3 3 3 3 ∗ Outdoor unit in normal condition —
(Conduct a diagnosis of the indoor unit.)
5 3 3 4 4 (U0) Operation halt due to detection of insufficient gas. 129

5 4 3 4 3 (E5) Discharge pipe temperature error. 132

Operation halt due to IT activation. 131
5 3 4 4 3 (E6) Operation halt due to detection of compressor startup error. 133

5 4 3 4 3 F3 Operation halt due to discharge pipe temperature rise 135

5 3 3 3 4 — Operation halt due to radiation fin temperature rise. (Protection 136

of driver overheating)
5 4 4 3 3 H8 Operation halt due to detection of CT error. 137
(For 2(3) MK58H, 3(4)MK75 Series)
5 4 4 3 3 H8 Operation halt due to detection of CT error. 139
(For 4MK90H, 4MX80H Series)
5 4 4 3 3 H9 Operation halt due to outside air thermistor error. 141

J3 Operation halt due to discharge pipe thermistor error, or due to 140

detection of disconnected discharge pipe thermistor.
J6 Operation halt due to outdoor unit heat exchanger thermistor 141
error.
J9 Operation halt due to gas pipe thermistor error. 142

5 3 3 4 3 — Operation halt due to detection of output over current. 143

5 3 4 3 4 — Operation halt due to detection of input over current. 145
5 4 3 4 4 — Operation halt due to peak cut or the freeze protection control. 147
5 4 3 4 4 — Operation halt due to the deicing function 149 (Conduct a
diagnosis of the
indoor unit.)
4 ∗ ∗ ∗ ∗ ∗ Faulty outdoor unit PCB 152

3 ∗ ∗ ∗ ∗ ∗ Faulty outdoor unit PCB or signal transmitting/receiving circuit. 150, 151

Note: 1. The indications in the parenthesis ( ) in the remote controller display column are displayed only when
system-down occurs.
2. When a sensor error occurs, check the remote controller display to determine which sensor is
malfunctioning.
If the remote controller does not indicate the error type, conduct the following operation.
*Turn the power switch off and back on again. If the same LED indication appears again immediately
after the power is turned on, the fault is in the thermistor.
*If the above condition does not result, the fault is in the CT.
3. The indoor unit error indication may take the precedence in the remote controller display.

Service Diagnosis 117