KYAMBOGO UNIVERSITY

FACULTY OF SCIENCE

DEPARTMENT OF MECHNAICAL ENGINEERING

DIPLOMA IN REFRIGERATION AND AIR CONDITIONIN

COURSE UNIT; BUSINESS COMMUNICATION SKILLS FOR TECHNICIANS

COURSE CODE: TDME 1101

NAME; KYALISIIMA PONSIANO

REG NO; 22/U/DRA/4007/GV

YEAR: ONE SEMISTER: ONE

TASK : INDIVIDUAL COURSE WORK

Date of submission: 5th December 2022.

SIGNATURE:

QUESTION:

Using your own examples, write the following business letters;-

i) Letter of inquiry.
ii) Letter of acknowledgement.
iii) Letter of claim.
iv) Letter of application.
v) Letter of advertisement.
vi) Quotation letter.
 i) Letter of inquiry.

KANSIIME GLOCERY

P.O.BOX 502, KAKUMIRO

TELL; 0778529942

LETTER OF INQUIRY

Inquiry note no; 009 DATE; 01/12/2022

TO UNION BAKERY LTD

P.O.BOX; 124 MUBENDE

Dear sir/madam

Please quote for us the prices for the following items and the mode of delivery

Item no quantity Description

1 50 pieces Bread of 1kg
2 200 pieces Dough nuts
3 500 pieces cakes

Prepared by

KANSIIME JANEROSE

MANAGING DIRECTOR
 ii) Letter of acknowledgement.

RYAN POSH COMPANY LIMITED

P.O.BOX 502 MUBENDE

TELL; 0778529942

DATE; 04/12/2022

TO MOSES COMPANY

P.O.BOX 24 MUBENDE

Dear sir/madam

RE; ACKNOWLEDGEMENT

With this letter, we here by acknowledge receipt of request for information you have submitted
on 02/12/2o22 to RYAN POSH Company limited.

Your letter has been forwarded to respective department and they shall proceed immediately
inquiries in an effort to request for information in accordance with your letter. You will be duly
informed regarding progress of procedures.

Because of the complexity of the internet procedures, you shall receive the written response to
your request for information. Thank you.

Yours faithfully

KYALISIIMA PONSIANO
 iv) Letter of application.

KYALISIIMA PONSIANO

P.O.BOX 507 KAKUMIRO

Tel; 0778529942

DATE; 01/12/2022

TO THE MANAGER

OPPORTUNITY BANK UGANDA

P.O.BOX, 127 MUBENDE

Dear Sir

RE; APPLICATION FOR THE VACANCY OF OFFICE MESSANGER

I humbly submit in my application for the above post. I am Kyalisiima Ponsiano, 20 years of age
and a Ugandan. I have completed my diploma in refrigeration and air conditioning at Kyambogo
University

I currently reside in Mubende town and if I am given a chance, I will be in position to serve
according to the expectation of the bank. I
will be grateful if my request is put into consideration

CC; file

ENC; academic document

Yours faithfully

KYALISIIMA PONSIANO
 vi) Quotation letter.

UION BAKERY LIMITED

P.O.BOX 124, KAKUMIRO

TELL; 0705955170

QUOTATION

Quotation no; 008 Date; 05/12/2022

TO; KANSIIME GROCERY

P.O.BOX 502, KAKUMIRO

Dear sir/madam

The following is the information you requested for in the letter of inquiry you sent

Item no quantity Description Unit price Total price

1 50 pieces 1kg bread 4000 200000
2 200 pieces Dough nuts 500 100000
3 500 pieces cakes 1000 500000
TATAL
800000
Mode of delivery; factory van
Terms of payment; cash after delivery
Place of delivery; business premises
Discount given; 15%
Prepared by
KYALISIIMA PONSIANO

MARKETING DIRECTOR

iii) Letter of claim.

 STAY HOME COMPANY

P.O.BOX 200, MUBENDE

Tel; 0778529942

DATE; 04/12/2022

TO HARRY BROWN

GENERAL MANAGER SOUTHERN RAILWAY

Dear sir,

The letter is in regard to the claim made by our organization on 21 of November for delivery of
one thousand readymade garments. We had received eight hundred pieces of readymade
garments in southern company sent by you on 2 nd December 2022,so we would like you to adjust
remaining two hundred garments in the next delivery.

We have already paid in advance for the claim made by us for one thousand readymade garments
we have paid you 500,000shs but as there where less number of garments sent in this assignment
we would be paying 200,000sh less in the next assignment.

I would request you to look into the matter and make adjustment.

Yours faithfully

KYALISIIMA PONSIANO

MANAGING DIRECTOR

v) Letter of advertisement.
 RYAN POSH BAKERY LTD

P.O.BOX 502 KAKUMIRO

TELL; 0778529942

JOB ADVERTISEMENT

Ryan posh bakery is medium manufacturing business located in kakumiro town dealing in
manufacture of products like; bread, cakes, cookies, party cakes, etc
It has been in operation for 12 years .it is in the process of expanding human resource structure
and thus need to recruit a general manger.
1. JOB; general manager
2. DUTIES AND RESPONSIBILITIES; ensure proper distribution of products
3. REPORT TO; the managing director
4. QUALIFICATION; degree in marketing from a recognized university.
5. AGE; 25 and above years.
6. EXPERIENCE; at least two years in the field of marketing.
7. DUTY STATION; Kakumiro town.
8. RENUMINATION; negoship and attractive
9. OTHER COMPETENCES; preferably a man , single and having computer knowledge
10. SUBMISSION OF APPLICATION; certified and interested applicants should submit their
application letter, CV and certified copies of academic document on the following address;
RYAN POSH BAKERY, P.O.BOX 502 KAKUMIRO at director’s office.
11. DEADLINE FOR SUBMISSION; all applicants should submit before the end of January
2023.
Prepared by

KYALISIIMA PONSIANO

RECRUITMENT MANAGER