Scribd Logo
Upload

Welcome to Scribd!

  • Reservasi Melalui Via Telepon 1

    Uploaded by

    Putra Wicaksana
    109 views2 pages
    The guest, Radin Efendi from America, calls an ABC Hotel to make a reservation for two nights from December 20th to the 22nd. The hotel representative checks availability and provides two room options - a suite for 4.5 million rupiah per night or a standard room for 1.5 million rupiah per night, both including breakfast for two. Radin chooses the standard room for two people. The total for two nights is confirmed to be 3 million rupiah. Radin provides his phone number and email for the reservation confirmation to be sent to.

    Original Description:

    a

    Original Title

    Reservasi melalui via telepon 1

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The guest, Radin Efendi from America, calls an ABC Hotel to make a reservation for two nights from December 20th to the 22nd. The hotel representative checks availability and provides two room options - a suite for 4.5 million rupiah per night or a standard room for 1.5 million rupiah per night, both including breakfast for two. Radin chooses the standard room for two people. The total for two nights is confirmed to be 3 million rupiah. Radin provides his phone number and email for the reservation confirmation to be sent to.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    109 views2 pages

    Reservasi Melalui Via Telepon 1

    Uploaded by

    Putra Wicaksana
    The guest, Radin Efendi from America, calls an ABC Hotel to make a reservation for two nights from December 20th to the 22nd. The hotel representative checks availability and provides two room options - a suite for 4.5 million rupiah per night or a standard room for 1.5 million rupiah per night, both including breakfast for two. Radin chooses the standard room for two people. The total for two nights is confirmed to be 3 million rupiah. Radin provides his phone number and email for the reservation confirmation to be sent to.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    CONTOH ROOM RESERVATION BY PHONE

    Reserv : Good morning, ABC Hotel, Putra speaking, How may I assist you?
    Guest : Good morning, I would like to make a reservation
    Reserv : Yes. May I know your name, sir?
    Guest : My name is Radin Efendi from America
    Reserv : Well, Mr. Efendi may I know about your stay, the arrival and departure date?
    Guest : For 2 nights start from 20 of December 2022
    Reserv : For 2 nights start from 20 of December 2022 and check out at 22 of December 2022,
    wait
    a moment please, I would like to confirm in our room chart. (after check)--- Thank you
    for waiting Mr. Efendi, we have two type of rooms available for this period.
    o The first one is suite room with facility king size bed, living room with sofa bed and
    ocean view, kitchen set with dining table and the rate is 4.500.000/room/night.
    o The last one we have standard room with facility such as double bed, inside view
    (pool
    and garden) and the rate is 1.500.000/room/night
    The all of room price are including with breakfast for two person. Which one do you
    like
    Mr. Efendi?
    Guest : Thank you so much for your explanation, I choose one of standard room.
    Reserv : For how many person Mr. Efendi?
    Guest : 2 person, me and my wife
    Reserv : Do you have any special request?
    Guest : No, thank you.
    Reserv : Well, Mr. Efendi may I have your phone number?
    Guest : It’s 081234567890
    Reserv : Thank you, I would like to repeat your reservation, you have reservation for one of
    standard room for 2 nights start from 20 until 22 of December 2022, with the rate is
    1.500.000/room/night. So the total is 3.000.000 for 2 night. Is that correct sir?
    Guest : Yes. That’s correct
    Reserv : If possible I will sent to your email, may I get your email address?
    Guest : Yes. My email is radinefendi@hotmail.com
    Reserv : I would like to repeat with spelling, r-a-d-i-n-e-f-e-n-d-i@hotmail.com. Is it correct?
    Guest : That's correct
    Reserv : For your information. The check in time is 2 PM and the check out time around 11 AM
    Guest : Alright
    Reserv : Well, Mr. Efendi and thank you so much for calling our hotel, we will sent your
    confirmation of reservation to your email. We're looking forward to your stay here.
    Have
    a nice day.

    You might also like