ANAND BALACHANDRAN NAIR

JELAJA
• Overall 11+ years of experience, 7+ years hands on experience as
Consultant in SAP SD and 4+ years of experience in sales and
marketing.
• Part of global Rollout, Support and Enhancement Projects as SAP
SD Functional Consultant.
• Experience in Order to Cash (OTC), Third Party, Return and
Consignment processes.
• Requirement gathering, translating them into detailed Functional
Specifications.
• Enhancement in pricing procedure for TCS (Tax Collected on
Source) for country India specific.
• Excellent Communication skills, Conflict Resolution and
Interpersonal skills.
• White Paper on Back-Back PO (Purchase Order) Process.
PROFILE EDUCATION
Address Post Graduate Diploma in Business Administration: Marketing, 2008
K C College of Management Studies – Mumbai, Maharashtra, India.
4856, Bridge Lane, Apt # 5
Mason, Ohio, 45040 Bachelor of Engineering: Electronics & Communication, 2004
Hirasugar Institute of Technology, Visveswaraiah Technological
CONTACT University- Belgaum, Karnataka, India.
PHONE:
513-823-1524 Pre-Degree (12th), 1998 M. G. College, Kerala University,
Trivandrum, Kerala
EMAIL:
anand_bj@yahoo.com
SSLC (10th), 1996 Christ Nagar English Medium School, Kerala
Board, Trivandrum, Kerala.

CERTIFICATIONS
SAP SD Certification.
SAP certified Application Associate - SAP S/4Hana Sales 2020
upskilling
Certified ScrumMaster – Scrum Alliance
AMFI- Mutual Fund (Advisors) Module.

WORK EXPERIENCE
Anand PAG INC, Software Engineer
Sep 2021 – Present
Mason, Ohio
 Part of Support and Enhancement Project for SAP ECC.
 Experience in various sales process such as standard OTC,
Third Party, Consignment and Returns.
 Configured Pricing Procedure for sales process.
 Creation of User specific reports
 Credit management, Routines and pricing requirements
 Constant Interaction with end users for requirement gathering
and issue resolution.
 Handling issues from different areas of sales processing.
 Preparing Functional specification for new Business
requirements.

Ernst & Young, Consultant

Aug 2019 – Oct 2020
Mumbai, India
Client: Piramal Group

 Part of Support and Enhancement Project for SAP ECC and

SAP S4 Hana.
 Involved in day-to-day analysis of tickets in SD.
 Experience in various sales process such as standard OTC,
Third Party, Consignment and Returns.
 Credit management, Routines and pricing requirements.
 Constant Interaction with end users for requirement gathering
and issue resolution.
  Handling issues from different areas of sales processing.
 Assisting technical team in Root Cause Analysis.
 Preparing Functional specification for new Business
requirements.
 Preparing the documents for the GXP Compliance as part of
the process in Pharma to initiate the changes required as part
of the SD process.
 Implementation of TCS (Tax Collected on Source) for country
India specific.

Bharat Bijlee, Manager Systems

Mumbai, India
May 2018 – Jun 2019

 Was single handled responsible for Supporting and

Maintaining for the SD Module in the company.
 Single point of contact (SPOC) for handling issues from
different areas of sales processing.
 Meeting with business process owners and departmental heads
to identify the business requirement.
 Analysis and timely resolution of tickets in SD.
 Customized OTC process control elements such as document
types, item category, and schedule line category.
 Configured pricing procedure, condition types, access
sequences, and tables.
 Responsible for configuring billing documents and
maintained copy controls.
 Worked with technical team to generate customized reports.
 Designed output layout and changing from preprinted format
to PDF format.
 Incident management through Service Now ticketing tool.
 Facilitating Root Cause Analysis with the technical team.
 Preparing Functional specification for new requirements.
 User Test Template creation and facilitate end user
training.

Tata Consultancy Services, Assistant Consultant

May 2016 – Apr 2018
Mumbai, India
Client: ABB Finland
Jan 2018 – Apr 2018

 As part of the Support Project, responsible for Analysis and

timely resolution of tickets in SD.
 Configured pricing procedure, condition types, access
sequences, and tables.
 Help the technical team with Root Cause Analysis.
 Incident management through client specific ticketing tool.
 Preparing Functional specification for new requirements.
 Preparing Test Cases for internal testing, preparing user test
templates and facilitating end user training.
 Responsible for performing unit, integration testing in SD
module.
Client: HP Inc
Feb 2017 – Oct 2017

 Part of the Roll out project team.

 Coordinated work between different teams at geographically
dispersed locations throughout the development and testing
process.
 Meeting with business process owners and departmental heads
to identify the business requirement.
 Responsible for the Design and Construction phases.
 Responsible for configuring the item category
determination, schedule line determination.
 Worked on automatic determination of shipping points, and
routes.
 Involved in unit, integration testing in SD module.
 User Test Template creation and facilitate end user training

Client: United Biscuits

Sep 2016 – Dec 2016

 Part of the Roll out project team.

 Configured components related to Sales Orders: Sales
document types, Item categories, Schedule Line Categories.
 Maintained Copy control rule to ensure proper flow of data
and information in sales, Delivery and billing document types.
 Worked on automatic credit limit checks.
 SD/FI Integration: Revenue account determination, G/L
accounts, accounts keys.
 Involved in unit, integration, and functional testing in SD
module.
 Scheduled batch job program for customized MIS reports.

IGATE Global Solutions Pvt. Ltd, Associate Consultant

Feb 2014 to May 2016
Mumbai, India
Client: General Electric (OIL & GAS) Lufkin
Apr 2016 – May 2016

 Part of the Roll out project team.

 Worked on pricing procedures (condition types, access
sequence, condition exclusion and pricing procedure
determination).
 Worked on the data migration through LSMW.
 Close interaction with the users.
 Active participation in workshops and group meeting.
 Involved in unit, integration, and functional testing in SD
module.

Client: General Electric (Power Management Systems)

Oct 2015 – Feb 2016

 Part of Support and maintenance team.

 Responsible for Unit testing, test case preparation for the end
 users and facilitate end user testing.
 Preparation and maintenance of Functional Specification
documents.
 Used Panaya test tool for recording the test results.
 Involved in unit, integration testing in SD module.

Client: Motorola Solutions Inc.

Mar 2015 – Sep 2015

 Participated in requirements gathering workshops and

prepared documents.
 Preparation of CR’S (Change Request) Functional
Specification to extract the data from SAP system based on
various business needs.
 Worked as a Support consultant.
 CAT (Customer acceptance test) - functional validation /
scenario testing.

Client: Church & Dwight Co. Inc.

May 2014 – Feb 2015

 As part of the Support Project, involved in day-to-day analysis

of tickets in SD.
 Configured pricing procedure, condition types, access
sequence, and pricing tables.
 Configured account determination, and identified account
keys to post to the related G/L.
 Contributed to Known Error Database (KEDB) to organize
& maintain the documents for repeating tickets to guide new
project joiners.
 Functional testing in different test environment.
 Worked on Root Cause Analysis, preparation of end user
manuals and test cases.
 Involved in unit, integration, regression testing in SD module.

Sundaram Asset Management Company Limited, Assistant

Manager
Feb 2012 to Feb 2013
Mumbai, India

 Responsible for developing new accounts and supporting

existing customers, formulating strategies to promote
products, research on competitor's rates and company
industry.
 Manage all literature requests and sales leads, Formulation of
Proposals as per client needs and Negotiation.
 Participated in sales promotion activities customer
conversions and providing solutions to customer queries,
Sales planning, and forecasting.

IDFC Asset Management Company Limited, Relationship

Manager
Jul 2008 to Jan 2012
Mumbai, India
  Responsible for developing new accounts, supporting existing
customers, monitoring day-to-day sales activities, assisting
IFA’s on sales issues, formulating strategies to promote
products, Sales planning and forecasting, research on
competitor's rates and company industry.
 Formulation of Proposals as per user requirement and
Negotiation.
 Participated in sales promotion activities customer
conversions and providing solutions to customer queries.
 Regular update on regulatory changes, investment climate and
regular analysis and status check of existing investments of
their investors.

UGAM Solutions, Software Engineer

Aug 2005 to Mar 2006
Mumbai, India

 Creating programs for the online survey for research of new

product positioning or for existing product with QUANCEPT
tool for CATI.
 Support for the ongoing projects.

Aptech Ltd, Faculty/ Facilitator

Jun 2005 to Jul 2005
Mumbai, India

 Involved in teaching ‘C’ Language, MS Excel, Word.