‘.MEPL-MKT-007, Issues / Rev. 01°01, Issue Date: - 15.08 2010. MEENA ELASTOMERS PVT.LTD. 4-37. MIDC,. MALEGAON, SINNAR,NASHIK-422103 Supplier Gade= DNIOE2. Datei 02.05.2022 CUSTOMER SATISFACTION SURVEY INDEX Customer Name ‘Customer Representative: Satish Injecto- Plast Pvt. Led Name:- Batya ® Andhod e_ Designation Ac none purcher a | Purpose :- . 1) To learn from customers, the relative importance of various factors of business relations| 2) To learn from customer, how we perform against standards of supplier performance. 3) To help us the monitor our processes to improve our performance. Evaluation By Customer Performance Dereription (Pls. Tick [> lat appropriate box & Specify the index) Factor Excellent | Above | Average | Below ‘Not @1 0100) | Average | (610.75) | Average | Satisfactory s (76 +0 90) (46 to 60) | Below 46) 1. Broduse mast carat Product requirement & Qu: expectations T Brodact: mest Re packaging Requirement, | \~ ae T, Comparstivensss of Price the price / Premium Freight T, Delivers performance. Delivery 4 Ow pede y Service development. 2 Existing product range a a ae wea Any Other ‘Remarks Gf any):‘MEPL-Ni 07, Tastes / Rev 01/02, Issue Date: - 15.082030. MEENA ELASTOMERS PVT.LTD. A-37,MIDC, MALEGAON, SINNAR,NASHIK-$22103 Supplier Gade = DMOS2A Date: 16.11.2022 CUSTOMER SATISFACTION SURVEY INDEX Customer Name Satish Injecta- Plast Bxt. Ltd ‘Customer Pees Name:- poy! Designation :-Peas ers Purmchose_ Ba B. Ardhote Purpose = 1) To learn from customers, the relative importance of various factors of business relations! 2) To learn from customer, how we perform against standar 3) To help us the monitor our processes to improve our performance. s of supplier performance. ‘Evaluation By Customer Performance Description (Pls, Tick [~ lat appropriate box & Specify the index) Factor Excellent | Above | Average | Below ‘Nor (1 to 100) | Average | (61 to 75) | Average | Satisfactory (76 0 90) (46 to 60) |_ Below 46) T, Products meat current requirement & a expectations, Products meat packaging Requirement ee T, Comparativeness of the price / Premium Freight > 28 T Delivery performance T New product development Ehisting product range 3) Reiponse to Customer Complaints | Comcems Field Return F, Technical Service Supper ne Sa A At Any Other Remarks Gf any): (Stamp & Sign)