These Maintenance Activities give good knowledge about problems that

occur the hardware and software and root reason for them. These
Activities help to investigate and and maintain the hardware and
software.
Information Gathering methods are very easy and helpful to
troubleshoot problems. When store all data and information about
issues like domain failure or duplicate IP address with root cause and
solution for issues, it helps and make easy to troubleshoot future
problems. Gathered information are used to investigate the problems.
When categorize problem under Computer hardware, software and
network or in any ways it makes easy to search solution for hardware
and software issues by review them all.

Issues might appear by different reasons and backgrounds. Before start

the troubleshooting process have to identify what the problem is, how
long for it and how it arise. By knowing all of these easy to troubleshoot
the issue quickly without wasting time by trying unnecessary things.