HP2-061 - HP Certified Professional - HP ProLiant Server Maintenance

1.) Which statements are true regarding PCI-X technology? Select TWO.
A. In a PCI-X system the speed is determined by the fastest device.
B. Conventional PCI adapters can operate in PCI-X systems and vice versa.
C. A PCI-X adapter placed on a conventional PCI bus is not limited to conventional PCI speeds.
D. PCI-X is forward and backward compatible with PCI 2.2 systems at the system, device driver
and adapter levels.

2.) What are features of HP Systems Insight Manager? Select FOUR.

A. device discovery
B. extended integration
C. fundamental integration
D. easy and rapid installation
E. secure remote management
F. web browser and command-line interface

3.) Which processor currently uses 64-bit x86-based architecture?

A. Itanium
B. Pentium IV
C. AMD Opteron
D. Pentium III Xeon

4.) What is the minimum number of drives needed in RAID ADG?

A. 2
B. 3
C. 4
D. 8

5.) What are special requirements for Online Spare Memory? Select TWO.
A. The second populated bank is used as the spare memory bank.
B. Online spare memory must be configured in the ROM-Based Setup Utility (RBSU).
C. The DIMMs in the spare bank must be the same size or larger than those in the other banks.
D. When online spare memory is present, the spare memory bank is counted during the power-on
self-test (POST) and is added to the system memory count reported to the operating system.

6.) What is the maximum number of P-class Blade Server Enclosures supported by one Scalable
Bus Bar?
A. 2
B. 3
C. 5
D. 6

7.) What are properties of Advanced Data Guarding? Select TWO.

A. It is recommended for up to 14 drives.
B. It protects against a ROM failure or corruption.
C. It protects against two simultaneous drive failures.
D. It allocates two sets of parity data across the drives and allows simultaneous write operations.
E.It allocates half of the drive to data and the other half to mirrored data, providing two copies of
every file.

8.) Which item is required to troubleshoot a single p-Class blade server that has been removed
from its enclosure?
A. network interconnect adapter
B. diagnostic adapter and station
C. server blade management module
D. Integrated Lights-Out remote console

9.)What are the two essential building blocks of modular PDUs? Select TWO.
A. control unit
B. extension bars
C. SNMP/serial card
D. extended runtime module
E. 1U/0U mounting brackets

10.)Which key benefits does the UPS provide to a computing infrastructure? Select TWO.
A. consistent input voltage levels
B. reduction in the number of power cables
C. protection from damaging power spikes
D. protection through circuit breakers

11.)Which Remote Management offering allows graphic and text virtual console?
A. iLO 2
B. RILOE II
C. iLO Advanced
D. Lights-Out 100

12.)Which iLO capabilities are enabled with the iLO Advanced Pack? Select THREE.
A. Virtual Media
B. Virtual Power
C. Active Directory Integration
D. iLO Online Firmware Update
E. Terminal Services Pass-through
F. Virtual Graphical Remote Console
G. HP Systems Insight Manager Integration

13.)What are benefits of Serial ATA (SATA) drives? Select TWO.

A. highest reliability
B. highest capacity
C. lowest price per GB
D. highest performance
E. medium to heavy read/write operations
14.)Which HP ProLiant Server feature communicates regularly with the HP Server Health Driver
to provide automatic restarting after a processor failure?
A. Embedded HP Diagnostic Utility
B. RBSU - Rom Based Server Utility
C. ASR - Automatic Server Recovery
D. HP Systems Management Homepage

15.)Which HP reference tool is available for each ProLiant product and includes information on
features, standard parts and options, models, service offerings, storage capacity, component
layout (high level), memory upgrade information, and specifications?
A. Quickspecs
B. Illustrated Parts Catalog
C. Setup and Installation Guide
D. ProLiant Servers Troubleshooting Guide

16.)Match the Management package with its definition

17.)Which capabilities are available in all Lights-Out products? Select TWO.

A. virtual power button
B. ROM-based Setup Utility
C. directory service integration
D. support for HP SIM integration

18.)Before installing a new processor in your HP ProLiant DL580 server, how do you update the
system ROM to ensure that the processor will be supported after installation?
A. Boot the system using the latest HP ProLiant SmartStart CD.
B. Boot the system using the latest HP ProLiant Systems Management CD.
C. Boot the system to RBSU and use the latest HP ProLiant SmartStart CD.
D. Boot the system using the latest HP ProLiant Firmware Maintenance CD.

19.)A customer would like to move four 73GB universal SCSI drives from their DL380 to their
MSA1500. Which drive shelf must be used to support the four 73GB drives on the MSA1500?
A. MSA20
B. MSA30
C. MSA50
D. MSA500

20.)On a DL380 G4, what must you do to enable the graphical console in iLO?
A. Upgrade the iLO firmware to the latest revision.
B. Enter the license key for the iLO Advanced Pack.
C. Enable the option in the iLO Administration panel.
D. Make sure you are using a current version of Java server.

21.)Which HP CD/DVD set provides HP service and technical support information and includes
advisories, release notes, as well as, product documentation?
A. HP Services Media Library
B. HP Part Surfer Reference Set
C. HP Maintenance and Service Guide
D. Onsite Agent's Reference Set (OARS)

22.)You are troubleshooting data corruption issues on two HP ProLiant servers connected to the
same MSA1500. You suspect it is because both servers are trying to mount and use the same
LUNS (logical units). In the MSA1500, which feature can you enable and use to ensure each
server gets only the storage intended for it?
A. Secure Path Manager (SPM)
B. Advanced Data Guarding (ADG)
C. Selective Storage Presentation (SSP)
D. Option ROM Configuration for Arrays (ORCA )

23.)How do you migrate a four disk RAID 0+1 volume on a SmartArray controller to RAID 5?
A. Use the Windows Disk Management applet.
B. In Windows, run the Array Configuration Utility (ACU).
C. Boot the system and press F9 to access the ROM Based Setup Utility (RBSU).
D. Boot the system and press F8 to access the Online ROM Configuration for Arrays (ORCA)
utility.

24.)Your customer reports that the HP uninterruptible power supply (UPS) repeatedly makes a
clicking sound. What is happening?
A. The clicking sound is a warning that the batteries are about to fail.
B. The batteries in the UPS have failed and are disconnecting themselves.
C. The UPS is regulating the power through the 'buck/double boost' feature.
D. The batteries have entered the 'intelligent charging' state and the sound will stop once the
batteries have rapid charged to 90%.

25.)What is the purpose of an Extended Runtime Module (ERM)?

A. It shuts down non-critical servers to keep the UPS running longer.
B. It caps the server load at 80% to preserve power as long as possible.
C. It provides greater UPS available uptime by adding an additional battery.
D. It links to a second uninterruptible power supply (UPS) to provide additional uptime.

26.)In direct attached mode, what is the maximum number of servers that can be connected to the
MSA500?
A. 1
B. 2
C. 4
D. 6
E. 8

27.)Why are blanking kits in an HP rack important?

A. to improve cooling
B. to improve rack stability
C. to improve appearances
D. to improve bottom-to-top airflow

28.)A customer would like to move four 146GB drives from a DL380 to an MSA1000 based
SAN. Which technology enables the customer to do this quickly and without losing data?
A. DAS to SAN migration (DtS)
B. Server Migration Pack (SMP)
C. Rapid Deployment Pack (RDP)
D. Virtual Machine Management Pack (VMM)

29.)While servicing an HP ProLiant rack mounted server, you notice the rack moves noticeably
when you slide a server in and out. What should be done?
A. Add a ballast kit to slow the movement.
B. Lower the leveling feet until the castors are off the floor.
C. Lock the castors to prevent the rack from rolling around.
D. Lower the leveling feet to share the load with the castors.

30.)What is the only RAID level that can sustain two simultaneous drive failures?
A. RAID 0
B. RAID 0+1
C. RAID 4
D. RAID 6

31.)On which server family is the iLO Advanced Pack enabled by default?
A. BL servers
B. CL servers
C. DL servers
D. ML servers

32.)How can you change the IP address of the iLO? Select TWO.
A. Press F9 when prompted on startup and alter the settings in the RBSU configuration utility.
B. Press F8 when prompted on system startup and alter the settings in the iLO configuration
utility.
C. Access the iLO through the web interface; bring up the remote console, and change the
settings there.
D. Access the iLO through the web interface; go to the Administration panel, and change the
settings there
E. Press F8 when prompted on system startup and alter the settings in the ORCA configuration
utility.

33.)The MSA1500 supports both MSA20 and MSA30 drive shelves at the same time in different
combinations. What is a valid configuration?
A. 0 MSA 20 shelves, 8 MSA 30 shelves
B. 2 MSA 20 shelves, 4 MSA 30 shelves
C. 4 MSA 20 shelves, 4 MSA 30 shelves
D. 4 MSA 20 shelves, 2 MSA 30 shelves
34.)Which graphical user interface (GUI) utility can be used to diagnose system bottlenecks and
is easily integrated with HP Systems Insight Manager?
A. HP ProLiant Essentials Rapid Deployment Pack (RDP)
B. HP ProLiant Essentials Workload Management Pack (WMP)
C. HP ProLiant Essentials Performance Management Pack (PMP)
D. HP ProLiant Essentials Vulnerability and Patch Management Pack (VPM)

35.)Which HP utility is used to set cache read/write ratios for tuning performance?
A. Array Diagnostics Utility
B. Array Configuration Utility
C. HP Systems Insight Manager
D. Option ROM Configuration for Arrays

36.)What are three components of the "Execute the plan" step of the HP Troubleshooting
Methodology? Select THREE.
A. Apply only one solution or change only one variable at a time.
B. Execute each step completely, as agreed on by your customer.
C. Determine and use the most appropriate tools for each situation.
D. Evaluate the information gathered from the implementation of the action plan.
E. Gather failure information such as critical error log messages from the Integrated
Management Log
F. Carefully observe and record the results of each step including any error messages or changes
in functionality.

37.)During which portion of the HP Troubleshooting Methodology would you carefully observe
and record the results of each step including any error messages or changes in functionality?
A. Step 1 - Collect data.
B. Step 4 - Execute the action plan.
C. Step 5 - Determine if the problem is solved.
D. Step 6 - Implement preventative measures.

38.)Which step of the HP Troubleshooting Methodology is complete when you have identified
excessive processor utilization on a SuSe Linux server, using GNOME?
A. Collect data.
B. Execute the action plan.
C. Develop an optimized action plan.
D. Determine if the problem is solved.
E. Implement preventative measures.
F. Evaluate the data to determine potential subsystems causing the issue.

39.)Both your HP ProLiant BL20p and its iLO are inoperable. What should you do first?
A. Replace the blade with a spare.
B. View the iLO on an adjacent blade.
C. Reset the out of service iLO and blade.
D. Remove the blade for testing in the diagnostic station.
40.)Which utility is delivered in all HP ProLiant BL kits that enables unattended installations?
A. Virtual Install Disk
B. Rapid Deployment Pack (RDP)
C. ROM-Based Setup Utility (RBSU)
D. HP Systems Insight Manager (HP SIM)

41.)What is a component of Step 3 of the HP Troubleshooting Methodology?

A. Identify possible solutions for each root cause.
B. Determine which components could cause what happened.
C. Apply only one solution or change only one variable at a time.
D. Evaluate the information gathered from the implementation of the action plan

42.)What troubleshooting information is provided by both HP Insight Diagnostics Offline

Edition and Online Edition?
A. Compare processor statistics.
B. Diagnose the utilization of a volume.
C. Display hardware configuration and firmware revisions.
D. Diagnose the health of a hard disk attached to a Smart Array Controller.

44.)The Intelligent Platform Management Interface (IPMI) event log can be used as a
troubleshooting tool for which components? Select TWO.
A. fan
B. NIC
C. HBA
D. hard disk
E. temperature

45.)When executing the action plan, what must you do to keep your customers involved?
A. Inform the customer of the requirement for additional management.
B. Notify the customer of the requirement to update the server baseline.
C. Ensure that they are informed of the steps taken and the actions planned.
D. Repeat the steps as additional information is gathered until the resolution is reached.

46.)The Watchdog timer is a device that can be enabled or disabled. What is the Watchdog time
similar to?
A. I2C Management Bus Interface
B. Automatic Server Recovery (ASR)
C. Non-Maskable Interrupt (NMI) switch
D. Server Board Management Controller (BMC)

47.)Which resources are available for obtaining updates on an HP ProLiant Server? Select TWO.
A. Subscribers Choice
B. the SmartStart CD
C. the HP Software and Drivers website
D. automatic updates in HP Systems Insight Manager (HP SIM)
48.)During which step of the HP Troubleshooting Methodology would you develop another
optimized action plan?
A. Step 4 - execute the action plan
B. Step 5 - determine if the problem is solved
C. Step 6 - implement preventative measures
D. Step 2 - evaluate the data to determine subsystems causing the issue

49.)If you suspected the source of a problem was a hard drive, which tools would help you
isolate the problem? Select TWO.
A. Array Diagnostics Utility (ADU)
B. Array Configuration Utility (ACU)
C. ROM-Based Setup Utility (RBSU)
D. Insight Diagnostics Online Edition
E. Option ROM Configuration for Arrays (ORCA)

50.)You've just repaired an HP ProLiant Server using the HP Troubleshooting Methodology.

What are three things that you should do after the problem has been resolved? Select THREE.
A. Identify possible solutions for each possible root cause.
B. Determine which components could cause what happened.
C. Add fault-tolerant elements to critical subsystems, where applicable.
D. Determine proactive steps that can prevent the problem from recurring.
E. Evaluate the information gathered from the implementation of the action plan.
F. Devise a system test to verify changes and procedures before implementing them.

51.)Where can you find information on LEDs and switches specific to the server blade?
A. QuickSpecs
B. the SmartStart CD
C. HP ProLiant Servers Troubleshooting Guide
D. setup and installation guide for the server blade

52.)How can you access the Intelligent Platform Management Interface (IPMI) event log?
A. through Insight Diagnostics
B. through the BIOS setup utility
C. using HP Systems Insight Manager
D. under System Tools - Event Viewer

53.)What is a purpose of using the HP Troubleshooting Methodology?

A. to reduce or eliminate system down-time
B. to minimize escalation calls to HP Support
C. to systematically get to the core of a problem
D. to ensure that only Certified HP components are in use

54.)You install a 32 bit/33 MHz PCI adapter into a 64 bit/133 MHz PCI-X slot. What is the
result?
A. The adapter will not work and the system will not boot until it is removed.
B. All PCI-X adapters installed in the same bus will now operate at 32 bit/33 MHz.
C. The adapter operates normally with no impact on other adapters on the same bus.
D. The system will not boot unless the 32 bit adapter's firmware is updated to support PCI-X
usage

55.)You have added memory to banks C and D of a ProLiant DL385 server with one processor.
However, when booting you notice the new memory is not seen. What must be done to use the
new memory?
A. The hypertransport switch must be activated to extend the bus.
B. A processor must be added to activate the 4 DIMM slots attached to it.
C. The memory must be activated in the ROM Based Setup Utility (RBSU).
D. You must use the same size and type of memory used in slots A and B.

56.)The HP Pre-Failure Warranty covers the repair or replacement of defective parts identified
by the HP Insight Manager software as prefailure. Which items are included in the Pre-Failure
Warranty? Select THREE.
A. memory
B. hard drives
C. processors
D. SCSI cards
E. network interface cards
F. Smart Array Controllers

57.)HP ProLiant servers in the BL server lineup as well as the DL300 and higher server lineup
manufactured after August 15, 2004, have what typical warranty?
A. 3 years parts, 3 years labor, next business day limited warranty
B. 3 years parts, 1 years labor, next business day limited warranty
C. 3 years parts, 1 years labor, 2 day turnaround limited warranty
D. 3 years parts, 3 years labor, 2 day turnaround limited warranty

58.)Which service offering proactively monitors servers and delivers improved efficiency of
operations - eliminating manual intervention by IT staff through automated data collection,
analysis, and call logging processes?
A. HP Insight Diagnostics
B. Integrated Management Log (IML)
C. Open Services Event Manager (OSEM)
D. HP Instant Support Enterprise Edition (ISEE)

59.)What is HP pre-failure warranty?

A. The warranty that covers HP disk drives when they start blinking red.
B. The portion of the HP warranty that covers repair or replacement of defective parts identified
by the RBSU or ORCA as prefailure.
C. The warranty that covers the repair or replacement of parts the customer suspects may be
defective or is making an odd or unexpected noise.
D. The portion of the HP warranty that covers repair or replacement of defective parts identified
by HP Insight Manager software or the Integrated Management Display as prefailure.
60.)If a technician needs to look up a part but does not have network connectivity, which tool is
available to help find parts by searching for description or product name?
A. HP ProLiant SmartStart CD
B. HP Version Control Repository
C. HP Systems Insight Manager CD
D. HP Parts Reference Guide DVD

61.)Which statement describes the ProLiant BL series servers?

A. ultra-dense and power-efficient
B. offers maximum internal expansion
C. self-contained, ready-to-go clustering solution
D. density optimized for rack-mounting environments

62.)You have an HP ProLiant Server with 4MB system ROM. Which utility can provide
configuration details and can save those details to a diskette?
A. ROM-Based Setup Utility
B. ROM-Based Inspect Utility
C. System Configuration Utility
D. Embedded Diagnostic Utility

63.)You install a second processor in your DL380G4 but then the system does not power on self
test (POST) as expected. What is the first thing you should do?
A. Boot to the RBSU and run the server diagnostics to determine the issue.
B. Remove the second processor and upgrade the system ROM to the latest version.
C. Create a ROM diskette from ROM Based Setup Utility (RBSU) and flash the system ROM.
D. Put the new processor into the primary socket and flash the system ROM to the latest version.

64.)Where can you find the latest ProLiant Support Pack (PSP)? Select TWO.
A. the latest SmartStart CD
B. the latest Firmware Maintenance CD
C. from www.hp.com drivers and updates
D. the latest HP ProLiant Systems Management CD

65.)Which HP web offering provides an easy way to get the most up to date parts information
without detailed instructions?
A. HP Part Surfer
B. HP SIM Homepage
C. HP Parts Exchange
D. HP Onsite Agent's Reference (OARS)

66.)While performing Step 2 of the HP Troubleshooting Methodology which task would you
accomplish?
A. Identify possible solutions for each possible root cause.
B. Identify the steps necessary to implement each solution.
C. Determine which subsystem could cause what happened.
D. Determine and use the most appropriate tools for each situation.

67.)You have added memory to banks C and D of a ProLiant DL385 server with one processor.
However, when booting you notice the new memory is not seen. What must be done to use the
new memory?
A. The hypertransport switch must be activated to extend the bus.
B. A processor must be added to activate the 4 DIMM slots attached to it.
C. The memory must be activated in the ROM Based Setup Utility (RBSU).
D. You must use the same size and type of memory used in slots A and B.

68.)What advantage does Direct Attached Storage (DAS) have over a Storage Area Network
(SAN)?
A. easy deployment
B. sufficient use of resources
C. server based management model
D. easily shared resources across multiple servers