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CHRA Reviewer >Not later than dec 24 every year

>1/12 of the basic salary of an employee within the calendar


Labor Standard - Refer to the Philippine Law that provides the year (multiply your basic salary by the no. of months you have
minimum requirements regarding work conditions, work hours, worked for the entire year then divide it by 12)
wages, benefits, and other employment conditions that are
being implemented by the management. Service Leave, Maternity Leave and Magna Carte for
women PD 442, Art 95. Service Incentive Leave.
Labor Relations - The goal of labor relations is to strike a >Every employee who has rendered at least 1 year id service
proper balance between the protection of worker rights versus shall be entitled to a yearly service incentive leave of 5 days with
the exercise of management prerogatives. By the employer in pay.
accordance with law and to achieve industrial peace.
R. A No. 9710, Sec. 18. Special Leave Benefits for Woman
Section 3. Art. 13 - The state shall promote the full protection > A woman employee who rendered at least 6 months for the
of labor, local and overseas, organized, and unorganized and last 12 months should be entitled
promote full employment and equality of employment to a special leave benefit for 2 months with full pay based on her
opportunities for all. (Guarantee the right of all workers to self- gross monthly compensation
organization, they shall be entitled to security of tenure.) following surgery caused by gynecological disorders.

Presidential Decree 442 Labor Code Paternity, Solo parent, VAWC Leave RA 8972: Solo parents
Article 3. Declaration of Basic Policy - The state shall afford welfare act of 1996 Section 8. Parental Leave. 7 days leave
protection of labor, promote full employment, ensure equal work every year for the solo parent who has rendered service of at
opportunities regardless of sex, race, or creed. least 1 year

Article. 4 Construction in favor of labor - All doubts in the RA No. 8187 Paternity Leave Act of 1996. Sec. 2. 7 days with
implementation and interpretation of the provisions of this Code, full pay for the first four deliveries of a legitimate spouse.
including its implementing rules and regulations, shall be
resolved in favor of labor. RA 9262 Anti - violence against women and their children
act 0f 2004. Sec. 43 Entitled to leave - paid leave absence up
The four-fold test: to 10 days in addition to other paid leaves under Labor Code
- Selection and engagement of the employee and Civil Service Rules
- Payment of wages,
- Power of dismissal RA No. 11210 Expanded Maternity Leave
- Control test (most important element) if all of these are >105 paid leave for live birth
present, there is an employer and employee relationship. >7 days leave transferable to the father (bukod pa to sa paternity
leave)
Min wage - Lowest amount of wage that an employer will pay >15 days additional paid leave for Solo parent under RA 9972
to an employee. (Floor by the employer and employee can >30 days add. Leave without pay
negotiate to a much higher wage) >60 days paid leave by miscarriage, abortion
>Exempted from paying min wages-distress establishment, new
business enterprises, retail and service-not more than 10 Retirement Pay Art. 287. Any employee may be retired upon
employees, establishment affected by natural calamity. reaching the retirement age established in the collective
bargaining agreement or another applicable employment
Overtime, Holiday, Premium, Night Shift, Differential pay - at contract.
least 25% for overtime work rendered on a holiday or rest day > Retirement entitled to ½ month salary for every year of service,
> If it is holiday and at the same time rest day of an a fraction of 6 months could
employee it will be 50% be considered as one whole year.
> Overtime is not presumed. > 60 y/o or 65y/o
> Art. 93 COMPENSATION FOR REST DAY, SUNDAY, OR
HOLIDAY Separation Pay Art 283. Closure of establishment and
> Art. 86 Night Shift Differential, not less than 10% if u work reduction of personnel.
between 10am to 6am >Written Notice to the department of labor and employment for
> Art. 94 Right to holiday pay - Double pay or 200% if the at least 1 month.
employee work on a holiday, 100% if not. >Separation pays to at least 1 month pay for every yr. of service,
- Every worker shall be paid regular wage during regular holiday whichever is higher.
except establishment with less than 10 employees >Exceptions: When the establishment is closed due to serious
financial causes, or the company cannot recover.
13th Month pay and Bonus PD No. 851
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SSS, Pag ibig, Philhealth.
R.A No. 11199 Social Security Act of 2018.Section 2. Continuous Process - Features of HR Management; It must be
Declaration Policy. Policy of the state to establish, develop, performed continuously if the organizational objectives are to be
promote, and perfect a sound and viable tax-exempt social achieved smoothly.
security system suitable to the needs of the people throughout
the Philippines. Planning - Managerial Functions; steps taken in determining in
PD N0. 1752 as amended, home development mutual fund law advance personnel requirements, personnel programs, policies,
of 1980 etc. After determining how many and what type of people are
> Sec. 2 - Policy of the RA of the Ph to motivate the employed required, a personnel manager has to devise ways and means
and other earning groups to to motivate them.
better plan and provide for their housing needs
R.A 10606 National health insurance Act of 2013 Organizing - Managerial Functions; organizing the operative
> Sec. 2 Declaration of Principles and Policies - functions by designing structure of relationship among jobs,
to make essential goods, health, and other social services personnel, and physical factors.
available to all people Personnel manager performs
(a) preparation of task force,
Human Resource Management (HRM) – A relatively new (b) allocation of work to individuals,
approach to managing people in any (c) integration of the efforts of the task force,
organization. (d) coordination of work of individuals with that of the
department.
4 Main Activities of HRM:
1. Acquisition Directing - Managerial Functions; concerned with initiation of
2. Development organized action and stimulating the people to work.
3. Motivation - The personnel manager directs the activities of people
4. Maintenance of Human Resources of the organization to get its function performed
properly.
Inherent Part of Management - Features of HR Management;
If a manager is to get the best of his people, he must undertake Controlling - Managerial Functions; provides basic data for
the basic responsibility of selecting people who will work under establishing standards, makes job analysis and performance
him. appraisal.

Pervasive Function - Features of HR Management; HR Procurement of Personnel - Operative Functions; concerned


Management is not a responsibility that a manager can leave with the obtaining of the proper kind and number of personnel
completely to someone else. However, he may secure advice necessary to accomplish organizational goals.
and help in managing people.
Development of Personnel - Operative Functions; this has to
Basic to all Functional Areas - Features of HR Management; do with the increasing skills of the employees necessary for
Every manager from top to bottom, working in any department proper job performance through training.
must perform the personnel functions.
Compensation to Personnel - Operative Functions;
People Centered - Features of HR Management; It is determination of adequate and equitable remuneration of
concerned with all categories of personnel from top to the personnel for their contribution to organization's objectives.
bottom of the
organization. Maintaining Good Industrial Relation - Operative Functions;
>Blue-collar workers (Working on machines and engaged in intended to reduce strife, promote industrial peace, provide fair
loading, unloading, etc.) deal to workers, and establish industrial democracy.
>White-collar workers (Clerical Employees, Managerial and
Non-managerial personnel, professionals) Record Keeping - Operative Functions; evaluation of
performance, personnel policy of an organization and its
Personnel Activities or Functions - Features of HR practices, personnel audit, morale, survey, and performance
Management; Includes manpower planning, employment, appraisal.
placement, training, appraisal, and compensation of employees
Human Resource Planning - can be defined as the process of
Based on Human Relations - Features of HR Management; determining manpower requirements and the means for
HR Management is concerned with the motivation of human meeting those requirements to carry out the integrated plan of
resources. The managers should give attention to the different the organization.
needs, perceptions, and expectations of employees.
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Forecasting - Human Resource Planning Activities; projecting Matching Demand and Supply - Steps in Human Resource
future manpower requirements Planning; t is one of the objectives of human resource planning
to assess the demand for and supply of human resources and
Inventory of Present Manpower Resources - Human match both to know shortages and surpluses on both the side in
Resource Planning Activities; assessing the extent to which kind and in number. This will enable the human resource
these resources are employed optimally department to know about overstaffing or understaffing.

Anticipating Manpower Problems - Human Resource The short-range or immediate future - HR Planning Three
Planning Activities; projecting present resources into the future Periods; may refer to current situation and experiences and may
and comparing them with the forecast of requirements to even concern issues such as overtime and replacements. If
determine their adequacy, both quantitatively and qualitatively. there has been previous planning for human resource such
plans can serve as a guide in the immediate future. If not, a
Planning - Human Resource Planning Activities; preparation of beginning should be made at once.
the necessary programs of requirements, selection, training,
development, utilization, transfer, promotion, motivation, and The long-range future - HR Planning Three Periods; could be
compensation to ensure that future manpower requirements are five years, while 10 to 15 years span could be used for a
properly met. perspective plan. Long-range plans must be made based on
various trends in the economy and in the labor market, and on
Forecasting Demand for Human Resources - Steps in long-term trends of production in the company.
Human Resource Planning; Human resource planning starts
with the estimation of the number and type of personnel required The mid-range - HR Planning Three Periods; has a different
at different levels and in different departments. time span in various companies. It can be as short as a few
months or if several years. Most would agree upon a 2–3-year
Analysis of Organizational Plans and Objectives - Steps in period as a mid-range.
Human Resource Planning; Human resource planning is a part
of the plan of an organization. Plans concerning technology, HR Information System - system that maintains, collect, and
production, marketing, finance, analyzes data relating to human resources of the organization.
expansion and diversification give an idea about the volume of HRIS includes the information relating to employees, their
future work activity. Each plan can further be analyzed into sub- abilities, qualifications, potentialities, creative instincts, age, pay
plans and detailed programs. It is also necessary to decide the scales, various jobs in the
time horizon for which human resource plans are to be organization, their required skills, and qualifications to do them,
prepared. The future organization structure and job design the number of employees and executives manning various
should be made clear and changes in the organization structure positions, organizational objectives, policies, and procedures,
should be examined to anticipate its manpower requirements. etc.

Estimating Manpower Gaps - Steps in Human Resource Recruitment - Means search of the prospective employee to
Planning; Net human resource requirements or manpower gaps suit the job requirements as
can be identified by comparing demand and supply forecasts. represented by job specification- a technique of job analysis. It
Such a comparison will reveal either deficit or surplus of human is the first stage in selection, which makes the vacancies known
resources in future. Deficits suggest the number of persons to to many people and the opportunities that the organization
be recruited from outside whereas surplus implies redundant to offers. In response to this knowledge, potential applicants would
be redeployed or terminated. Similarly, gaps may occur in terms write to the organization. The process of attracting people to
of knowledge, skills, and aptitudes. Employees deficient in apply in called recruitment.
qualifications can be trained whereas employees with higher
skills may be given more enriched jobs. Internal Sources - Sources of Recruitment; Refers to the
recruitment from within the company. The various internal
Forecasting Supply of Human Resources - Steps in Human sources are promotion, transfer, past employees, and internal
Resource Planning; to deal with allocation of persons to different advertisements.
departments depending upon the workload and requirements of
the departments. While allocating manpower to different External Sources - Sources of Recruitment; Refers to the
departments, care must be taken to consider appointments practice of getting suitable persons from outside.
based on promotions and transfers. Allocation of human
resources should be so planned that available manpower is put Casual Caller or Unsolicited Applications - external sources
to full use to ensure smooth functioning of all departments. of recruitment; Can be claimed when the organizations, which
are regarded as good employers, draw a steady stream of
unsolicited applications in their offices
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Media Advertisement - external sources of recruitment; When frustration among existing employees. They may feel that their
advertisement in newspapers or trade and professional journals chances of promotion are reduced.
is generally used when qualified and experienced personnel are
not available from other sources Lengthy Process - Demerits of External Sources; Recruitment
from outside takes a long time. The business must notify the
Employment Agencies - external sources of recruitment; vacancies and wait for applications to initiate the selection
Employment exchanges run by the Government are regarded process.
as a good source of recruitment for unskilled, semi-skilled and
skilled operative jobs. Costly Process - Demerits of External Sources; It is very costly
to recruit staff from external sources. A lot of money must be
Management Consultants - external sources of recruitment; spent on advertisement and processing of applications.
They maintain a data bank of persons with different
qualifications and skills and even advertise the jobs on behalf Uncertain Response - Demerits of External Sources; The
their clients to recruit the right type of personnel. candidates from outside may not be suitable for the enterprise.
There is no guarantee that the enterprise will be able to attract
Educational Institutions or Campus Recruitment - external right kinds of people from external sources.
sources of recruitment; Big organizations maintain a close
liaison with the universities, vocational institutes, and Interview - Is an oral examination of candidates for
management institutes for recruitment to various jobs employment. No selection process is complete without one or
more interviews. Interview is the most common and core method
Recommendation - external sources of recruitment; Applicants of both obtaining information from jobseekers, and decision-
introduced by friends and relatives may prove to be a good making on their suitability or otherwise.
source of recruitment.
Background Investigation - may include
Labor Contractors - external sources of recruitment; Workers verification of reference from past teachers, employers, or public
are recruited through labor contractors who are they employees men; public men; police verification; and medical examination
of the organization
Screening - Is the process of choosing a qualified person for
Telecasting - external sources of recruitment; The detailed specific role who can successfully deliver valuable contributions
requirements of the job and the qualities required to do it are to the organization.
publicized along with the profile of the organization where
vacancy exists. The use of T.V. as a source of recruitment is Multistage Selection Strategy - Screening Strategies for HR;
less as compared to other sources. This combines several assessment tools as part of the process.
The human resources department is responsible for validating
Qualified Personnel - Merit of External Sources; By using each assessment tool and ensuring that it is legitimately related
external sources of recruitment the management can make to the requirements of the open position. This strategy is paired
qualified and trained people to apply for vacant Jobs in the with either a conjunctive or compensatory strategy
organization.
Compensatory Selection Strategy - Screening Strategies for
Wider Choices - Merit of External Sources; When vacancies HR; This method administers all assessment tools to applicants
are advertised widely many applicants from outside the at the same time, or at least all of them are administered before
organization apply. The management has a wider choice while a candidate is eliminated or selected.
selecting the people for employment.
Human Resources Development (HRD) -
Fresh Talent - Merit of External Sources; The insiders may Focuses on both training employees for their current jobs and
have limited talents. External sources facilitate infusion of fresh developing skills for their future roles and responsibilities. HRD
blood with new ideas into the enterprise. This will improve the activities include training for managers, supervisors, and teams;
overall working of the enterprise. tuition reimbursement programs; customer service training;
performance management; harassment prevention training;
Competitive Spirit - Merit of External Sources; If a company 360-degree reviews (multi-rater feedback
can tap external sources, the existing staff will have to compete system); career coaching.
with the outsiders. They will work harder to show better
performance Employee Development - Is a key contributor to a company's
competitive advantage by helping employees understand their
Dissatisfaction among Existing Staff - Demerits of External strength, weaknesses, and interests and by showing them how
Sources; External recruitment may lead to dissatisfaction and new jobs and expanded job responsibilities are available to them
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to meet their personal growth needs. This helps retain valuable On-The-Job Training Methods - This type of training is
managers who might otherwise leave to join clients or imparted on the job and at the workplace where the employee
competitors. It is also important for all employees, not just is expected to perform his duties. It enables the worker to get
managers. training under the same working conditions and environment
and with the same materials, machines, and equipment's that
Development - Refers to formal education, job experiences, he will be using ultimately after completing the training. This
relationships, and assessment of follows the most effective methods of training the operative
personality and abilities that help employees prepare for the personnel and generally used in most of the individual
future. undertaking.

Increasing Productivity: - NEED FOR AND IMPORTANCE OF Job Experience - On-The-Job Training Methods; This is the
TRAINING; Instruction can help employees increase their level oldest method of on-the-job training. Learning by experience
of performance on their present job assignment. cannot and should not be eliminated as a method of
development, though as a sole approach; it is a wasteful, time
Improving Quality - NEED FOR AND IMPORTANCE OF consuming and inefficient. In some cases, this method bas
TRAINING; Better-informed workers are less likely to make proved to be very efficient though it should be followed by other
operational mistakes. Quality increases may be in relationship training methods to make it more meaningful.
to a company product or service, or in reference to the intangible
organizational employment atmosphere. Coaching - On-The-Job Training Methods; On-the-Job
coaching by the superior is an important and potentially effective
Helping a Company Fulfill its Future Personnel Needs - approach is superior. The technique involves direct personnel
NEED FOR AND IMPORTANCE OF TRAINING; Organizations instruction and guidance, usually with extensive demonstration.
that have a good internal educational programmed will have to
make less drastic manpower changes and adjustments in the Job Rotation - On-The-Job Training Methods; The major
event of sudden personnel alternations. objective of job rotation training is the broadening of the
background of trainees in the organization. If a trainee is rotated
Improving Organizational Climate - NEED FOR AND periodically from one job to another job, he acquires a general
IMPORTANCE OF TRAINING; An endless chain of positive background. The main advantages are it provides a general
reactions results from a well-planned training programmed. background to the trainee, training takes place in actual
Production and product quality may improve; financial situation, competition can be stimulated among the rotating
incentives may then be increased, internal promotions become trainees, and it stimulates a more cooperative attitude by
stressed, less supervisory pressures ensue and base pay rate exposing a man to other fellow problem and viewpoints.
increases result.
Special Projects - On-The-Job Training Methods; This is a very
Improving Health and Safety - NEED FOR AND flexible training device. The trainee may be asked to perform
IMPORTANCE OF TRAINING; Proper training can help prevent special assignment; thereby he learns the work procedure.
industrial accidents. A safer work Sometime a task force is created
environment leads, to more stable mental attitudes on the part consisting of several trainees representing different functions in
of employees. Managerial mental state would also improve if the organization.
supervisors now that they can better themselves through
company-designed development programs. Apprenticeship - On-The-Job Training Methods; Under this
method, the trainee is placed under a qualified supervisor or
Obsolescence Prevention - NEED FOR AND IMPORTANCE instructor for a long period of time depending upon the job and
OF TRAINING; Training and development programmed foster skill required. Wages paid to the trainee is much less than those
the initiative and creativity of employees and help to prevent paid to qualified workers. This type of training is suitable in
manpower obsolescence, which may be due to age, profession, trades, crafts and technical areas like fitter, turner,
temperament or motivation, or the inability of a person to adapt electrician, welders, carpenters etc.
him to technological changes.
Vestibule Training - On-The-Job Training Methods; Under this
Personal Growth - NEED FOR AND IMPORTANCE OF method, actual work conditions are created in a classroom or a
TRAINING; Employees on a personal basis gain individually workshop. The machines, materials and tools under this method
from their exposure to educational experiences. Again, is same as those used in actual performance in the factory. This
Management development programs seem to give participants method gives more importance to learning process rather than
a wider awareness, an enlarged skin, an enlightened altruistic production.
philosophy, and make enhanced personal growth possible.

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Multiple Management - Emphasizes the use of committees to
increase the flow of ideas from less experience managers and Benefits and Services - Basic Components of Compensation
to train them for positions of greater responsibility. The Program; Include paid time off, health insurance, deferred
McCormick & Company of Baltimore, U.S.A. developed the income such as pension and profit-sharing programs, company
program. The company claims that the plan has increased cars, fitness club memberships, childcare services, and tuition
employee efficiency, reduced labor turnover and absenteeism, reimbursement.
and enabled the company to pay higher wages than those
prevailing in the area and industry. In this method, a junior board Social Security Workers' Compensation Unemployment
authorized to discuss any problem that the senior board may Compensation - Three Legally required benefits
discuss, and its members are encouraged to put their mind to
work on the business a whole, rather than to concentrate to their Defined-benefit plans - the employer promises a fixed pension
specialized areas. level, either in terms of a dollar amount or a percentage of
earnings scaled to seniority.
Compensation Plan (CP) - Under RA No. 6758 is an orderly
scheme for determining rates of compensation of government Defined-contribution plans - specify the amount an employer
personnel. It was crafted to attract, motivate, and retain good will set aside in an investment fund for the benefit of each
and qualified people to accomplish the Philippine Government's employee.
mission, and mandates to encourage personal and career
growth, and to reward good performance and length of service. Factors Affecting Wage and Salary Administration; Demand
and Supply of labor and its availability will have a great
Compensation Plan Components - Basic Pay / Salaries, influence on the determination of wages rates. If there is a
Fringe Benefits, Incentives, Non-financial Rewards shortage of labor, the wages demanded will be high. If, on the
other hand labor is plentiful, workers will be too willing to work
Compensation Administration - Is a segment of management at low rates of wages.
or human resource management focusing on planning,
organizing, and controlling the direct and indirect payments Organization's Ability to Pay - Factors Affecting Wage and
employees receive for the work they perform. Salary Administration; This is a major affecting factor in
determining wage and salary structure of an organization.
Base Pay - Basic Components of Compensation Program; Financial position and soundness of an organization can put it
Refers to the cash that an employer pays for the work performed in a position to offer attractive compensation package.
Generally, wages in most of the organization decide through
Wage and Salary Add-ons - Basic Components of collective bargaining and organization's ability and capacity to
Compensation Program; Include cost-of-living adjustments pay attractive wages depends upon over all financial soundness
(COLAs), overtime, holiday and other premium wages, travel and economic condition of an organization.
and apparel/ clothing allowances, and a host of related forms of
premiums and reimbursements. Wage and salary add-ons are Organization's Ability to Pay - Factors Affecting Wage and
used to compensate employees for work above and beyond Salary Administration; This is a major affecting factor in
their normal work schedules or to reimburse them for expenses determining wage and salary structure of an organization.
related to their jobs. Financial position and soundness of an organization can put it
in a position to offer attractive compensation package.
Incentive Payments - Basic Components of Compensation Generally, wages in most of the organization decide through
Program; Refer to fund's employees receive for meeting collective bargaining and organization's ability and capacity to
performance or output goals as well as to seniority and merit pay attractive wages depends upon over all financial soundness
pay. Companies provide these forms of compensation to and economic condition of an organization.
influence employee behavior, improve productivity, and reward
employees for their years of service or their strong job Prevailing Market Rate or "Going Wage Rate" - Factors
performance. Affecting Wage and Salary Administration; This is practically the
major factor that induces any organization to take it as a base
Wages - are hourly rates of pay regulated by the Labor while determining wage and salary structure for it. Prevailing
Standards of the Department of Labor and Employment together market rate is also known as 'most comparable rate of wage',
with the National Wages and Productivity Committee and most popular method for wage rate determination,
(NWPC). especially for lower cadre positions.

Salaries - which are usually paid to managers and Productivity - Factors Affecting Wage and Salary
professionals, are annual or monthly calculations of pay that Administration; it is measured in terms of output per man hour.
usually have less relation to hours worked. It is a result of several
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factors such as technology, labor efforts, method of doing work, 1. Time rate wage system; and
management contribution and support and so on. Productivity 2. Piece rate wage system.
has always remained as base for wage differences since it is a
base which is apparently justifiable and acceptable to all in the Wage plan should contain following ingredients:
organization. 1. It should be simple and understandable
2. It should be capable of easy computation
Cost of Living - Factors Affecting Wage and Salary 3. It should be capable of motivating the employees
Administration; t is always expected that there must be 4. It should be attractive enough for new talent in the
adjustment in pay rates in accordance with prevailing cost of organization.
living. The changes in the cost-of-living affect purchasing power 5. It should be fair, just, and stable to all the employees.
of the person. Trade union also considers this as a base for
collective bargaining on wage issues. The Labor Code of the Philippines - otherwise known as
Presidential Decree No. 442, governs all employee-employer
Trade Union's Bargaining Power - Factors Affecting Wage relations, their rights, and obligations. Payroll Salary
and Salary Administration; Generally, the mechanism for fixing Compensation and Benefits in the Philippines as provided under
of wages for majority of worker is collective bargaining or the Labor Code of the Philippines and other relevant laws.
negotiation, and collective bargaining and negotiations depends
upon the trade union's strength, it may dictate its terms on wage Payroll Salary Compensation, Benefits, Wage and Wage-
fixation and revision over a period of Related Benefits Overview
time and vice versa. - At least the minimum wage per region and/or sector (RA 6727
or Wage Rationalization Act).
Job Requirements - Factors Affecting Wage and Salary - Holiday wage and overtime pay for work during holidays or rest
Administration; From the organizational perspective appropriate days
job analysis and job evaluation exercise is a base for the wage - Overtime pay when working more than 8 hours
determination and revision. It is obvious also that wages to be - Service Incentive Leave: 5 days of vacation per year of service
paid to the workers should be in accordance with the duties, - Parental leaves (Maternity, Paternity and Solo parent leaves)
responsibilities, and the efforts likely to be put for job - Other Leaves
performance. - 13-th month pay
- Separation pays
Management Attitude - Factors Affecting Wage and Salary
Administration; Attitude of employer or management towers the Performance appraisal - Is the systematic evaluation of the
working community of the organization does influence in wage individual with respect to his performance on the job and his
determination and revision at an appropriate time. Some potential for development. Performance appraised is concerned
reputed and professional organization does prefer to pay wage with determining the differences among the employees working
in accordance with their reputation or prestige of an organization in the organization.
in the market.
Establishing Performance Standard - Steps in Appraising
Legislative Considerations - Factors Affecting Wage and Performance; While designing a job and formulating a job
Salary Administration; it does provide protection to the working description, performance standards are usually developed for
community by fixing bottom line for wage payments. The state the position. This standard should be very clear and not vague,
legislative framework regulates wages and provides for certain and objective enough to be understood and measured. This
benefits to the workers. Legislation like Minimum Wages Act standard should be discussed with the supervisors to find out
of 1936 provides for statutory minimum wages to be prevails in which different factors are to be incorporated. Weights and
the industrial organization. points to be given to each factor and these then should be
indicated on the Appraisal Form, and later used for appraising
Psychological and Social Factors - Factors Affecting Wage the performance of the employees.
and Salary Administration; Psychologically person perceives
wages and compensation package as sole parameter for Communicating Performance Expectations to Employees -
success or failure in the life. Compensation package plays Steps in Appraising Performance; Their jobs and jobs-related
significant role in the employees' pride, moral, motivation and behavior should be clearly explained to them. It should be noted
psychological engagement and involvement in the work. that job related behaviors are those critical behavior that
Socially and ethically also people feel that "equal work should constitute job success. The employee should not be presumed
carry equal pay" i.e., wage should be in accordance with efforts to guess what is expected of him. It should be noted that here
and workers should not be felt like being cheated. communication means that the standards have been
transmitted to the employee and he has received and
Methods of Wage Payments understood them a two-way communication, i.e., transference
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of information from the manager to the subordinate regarding employees and then the employees are placed in these grades.
expectations, and feedback from the subordinate to the These grades may be as follows: (i)Excellent; (ii) very good; (iii)
manager that this information has been received and Good; (iv) Average; (v) Bad; (vi)Worst.
understood in same context and contents.
Manning Comparison Method - Traditional Methods of
Measuring Actual Performance - Steps in Appraising Performance Appraisal; This method was first used in USA army
Performance; to determine what actual performance is, it is during the 1st World War. Under this method, few factors are
necessary to acquire information about it we should be selected for analysis purposes. These factors are leadership,
concerned with how we measure and what we measure. Four dependability, and initiative. After that, a scale is designed by
sources of information are frequently used to measure actual the rate for each factor. A scale of person is also developed for
performance: personal observation, statistical reports, oral each selected factor. Each person to be rated is compared with
reports and written the person in the scale, and certain scores for each factor are
reports. awarded to him/her. In other words, instead of comparing a
whole man to a whole man personnel are compared to the key
Comparing Actual Performance with Standards - Steps in man in respect of one factor at a time. We can use this method
Appraising Performance; By doing so the potentiality for growth in job evaluation. This method is also known as the Factor
and advancement of an employee can be appraised and judged. Comparison Method. In performance appraisal, it is not of much
Efforts are made to find out deviations between standard use because the designing of scale is a very difficult task.
performance and actual performance.
Graphic Rating Scale Method of Performance Appraisal -
Discussing the Appraisal with the Employee - Steps in Traditional Methods of Performance Appraisal: This is the very
Appraising Performance; Under these discussion good points, popular, traditional method of performance appraisal. Under this
weak points, and difficulties are indicated and discussed so that method, scales are established for several specific factors. A
performance is improved. The information that the subordinate printed form is supplied to the rater. The form contains several
receives about his performance assessment has a great impact factors to be rated. Employee characteristics and contributions
of his self-esteem and on his subsequent performance. include qualities like quality of work, dependability, creative
Conveying good news is considerably less difficult for both the ability and so on. These traits are then evaluated on a
manager and the subordinate than when performance has been continuous scale, where the rater places a mark somewhere
below expectations. along the scale. The scores are tabulated and a comparison of
scores among the different individuals is made. These scores
Initiating Corrective Action - Steps in Appraising indicate the work of every individual.
Performance; Immediate corrective action can be of two types.
One is immediate and deals predominantly with symptoms. The Human Asset Accounting Method - Modern Method of
other is basic and delves into causes. Immediate corrective Appraisal and Career Development; This technique refers to
action is often described as putting out fires whereas basic money estimates to the value of a firms’ internal human
corrective action gets to the source of deviation and seeks to organization and its external customer goodwill. If well-trained
adjust the difference permanently. Coaching and counseling employees leave a firm, the human organization is worthless; if
may be done, or special assignments and projects may be set. they join it, its human assets are increased. if distrust and
Persons may be deputed for formal training courses, and conflict prevail, the human enterprise is devalued. If teamwork
decision-making responsibilities and authority may be delegated and high morale prevail, the human organization is a very
to the subordinates. Attempts may also be made to recommend valuable asset.
for salary increases or promotions if these decisions become
plausible in the light of appraisals. It should be noted that the Behaviorally Anchored Rating Scales (BARS) - Modern
above details may vary from organization to organization, but Method of Appraisal and Career Development; This method is
these steps usually form the principal steps/features of a sound also called behavioral expectation scales. These are the rating
evaluation program. scales whose scale points are determined by statements of
effective and ineffective behavior. They are said to be
Ranking Method - Traditional Methods of Performance behaviorally anchored in that the scales represent a range of
Appraisal: it is the oldest and simplest method of rating. Here, descriptive statements of behavior varying from the least to the
each employee is compared with all others performing the same most effective. A rater must indicate which behavior on each
job and then he is given a particular rank scale best described an employee performance.
i.e., First Rank, Second Rank etc.
Management by Objective (MBO) - Modern Method of
Grading Method - Traditional Methods of Performance Appraisal and Career Development; It was Peter F. Drucker who
Appraisal: Under this method of performance appraisal, different first gave the concept of MBO to the world in 1954 when his
grades are developed for evaluating the ability of different book The Practice of Management was first published.
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Management by objective can be described as, a process Stereotyping - Limitations of Performance Appraisal; This
whereby the superior and subordinate managers of an implies forming a mental picture of a person based on his age,
organization jointly identify its common goals, define everyone’s sex, caste, or religion. It results in an over-simplified view and
major areas of responsibility in terms of results expected of him blurs the assessment of job performance.
and use these measures as guides for operating the unit and
assessing the contribution of each of its members. Negative Approach - Limitations of Performance Appraisal;
Performance appraisal loses most of its value when the focus of
Time Consuming - Limitations of Performance Appraisal; management is on punishment rather than on development of
Performance appraisal is a time taking affair. It is a very lengthy employees.
process under which different forms are to be filled in and
various observations are required to be noted in a careful Individual Differences - Limitations of Performance Appraisal;
manner. Some people are more distinct while some are very liberal in
assigning the factors, points, or number to the employees. They
Lack of Reliability - Limitations of Performance Appraisal; are unable to maintain a fair distinction between two individuals.
Reliability implies stability and consistency in the measurement. It also nullifies the utility.
Lack of consistency over time and among different raters may
reduce the reliability of performance appraisal. Job Analysis - Is a systematic study of how a job discovers its
specifications, skill requirements, etc. for wage-setting,
Incompetence - Limitations of Performance Appraisal; Raters recruitment, training, or job simplification purposes.
may fail to evaluate performance accurately due to lack of
knowledge and experience. Post appraisal interview is often Job Description - It is a list of job's duties responsibilities,
handled ineffectively. reporting relationships, working conditions, and supervisory
responsibilities.
No Uniform Standards - Limitations of Performance Appraisal;
The standards used for appraisal purpose are not uniform within Job Specification - It is a list of human requirements that is the
the same organization. This makes the rating unscientific. requisite education, skills, personality, and so on and another
Similarly, the rating is done based on an overall impression, product of a job analysis.
which is not proper.
Work Activities - types of information via the job analysis; The
Absence of Effective Participation of Employees - specialist collects information about the job's actual work
Limitations of Performance Appraisal; In performance appraisal activities, example: cleaning, selling, teaching and may also
effective participation of concerned employee is essential. In include the how, why, and when the worker performs each
many methods of appraisal, he is given a passive role. He is activity.
evaluated but his participation or self-evaluation is rather
absent.

Resistance of Employees to Appraisal - Limitations of


Performance Appraisal; Employees oppose the system as they
feel that the system is only for showing their defects and for
punishing them. The managers resist the system as they are not
willing to criticize their subordinates or have no capacity to guide
them for self-improvement or self-development.

Paperwork - Limitations of Performance Appraisal; Some


supervisors feel that performance appraisal is paperwork. They
make such complaints because many a times, performance
appraisal reports are found only in the files rather than rendering
any practical use.

Fear of Spoiling Relations - Limitations of Performance


Appraisal; Performance appraisals may also affect superior-
subordinate relations. As appraisal makes the superior more of
a judge rather than a coach, the subordinate may look upon the
superior with a feeling of a suspicion and mistrust.

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