DC19932 Galaxy Service Manual 060705

GALAXY
Service Manual
DC19932
Revision Control
Revision Page Description Made By Date
2 Chapt.6 Added P/N of items B.Levi February
required for 11, 2004
assembly/dismantling
system parts and electronic
cards.
3 Chapt.2 Electrical and Mechanical Zvika May 2004
Safety, machine weight Kuperman
updated.
Chapt.4 Value provided for Testing Zvika
the Charger and HV Kuperman
Voltage
Chapt.4 Treatment Mode, Cooling Zvika

Down process elaborated. Kuperman
Chapt.5 Warning added to drain Zvika
water from Applicator and Kuperman
System before transporting
the machine.
Chapt.6 Troubleshooting flowchart Zvika
corrections. Kuperman
App. A Specifications updated. Zvika
Kuperman
App. C System Installation Report
updated.
Copyright © 2002 Syneron Medical Ltd. All rights reserved.
Print date: May 2004
Syneron Medical Ltd. reserves the right to make changes to its products or
specifications to improve performance, reliability, or manufacturability. Information
provided by Syneron Medical Ltd. is believed to be accurate and reliable. However,
Syneron Medical Ltd. assumes no responsibility for its use. No license is granted by its
implication or otherwise under any patent or patent rights of Syneron Medical Ltd.
No part of this document may be produced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of
Syneron Medical Ltd.
Data is subject to change without notification.
Syneron Medical Ltd. has patents and pending patent applications, trademarks,
copyrights, or other intellectual property rights covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents, trademarks, copyrights, or other intellectual property rights except as expressly
provided in any written agreement from Syneron Medical Ltd.
Specifications are subject to change without notice.
Syneron Inc. Tel:+1-905-886-9235

111 Granton Drive Fax: +1-905-886-7046
Unit 110
Richmond Hill, Ontario Canada L4B 1L5
Syneron GmbH Tel:+49-89-6424810
7 Ludwig Ganghofer Str. Fax:+49-89-64248170
D-82031 Grünwald,
Germany
Syneron Medical Ltd. Tel:+972-4-9096200
Industrial Zone Fax:+972-4-9096202
P. O. Box 550, Yokneam Illit
Israel 20692
Web site: www.syneron.com
E-mail: info@syneron-med.com
Table Of Contents
1. INTRODUCTION........................................................................................................ 1-1
SYSTEM OVERVIEW ............................................................................................................ 1-1
SYSTEM COMPONENTS ........................................................................................................ 1-1
EQUIPMENT CLASSIFICATION .............................................................................................. 1-3
2. SAFETY GUIDELINES.............................................................................................. 2-1
SYSTEM SAFETY FEATURES ................................................................................................ 2-1
GENERAL PRECAUTIONS ..................................................................................................... 2-1
PERSONAL SAFETY ............................................................................................................. 2-2
A SAFE ENVIRONMENT ....................................................................................................... 2-2
OPTICAL SAFETY ................................................................................................................ 2-2
ELECTRICAL AND MECHANICAL SAFETY ............................................................................ 2-3
FIRE HAZARDS .................................................................................................................... 2-3
SAFETY LABELS .................................................................................................................. 2-3
3. INSTALLING THE SYSTEM ................................................................................... 3-1
PRE-INSTALLATION CONSIDERATIONS ................................................................................ 3-1
SYSTEM INSTALLATION ...................................................................................................... 3-2
POST-INSTALLATION PROCEDURES ..................................................................................... 3-2
Moving the System ......................................................................................................... 3-3
4. SERVICING THE SYSTEM ...................................................................................... 4-1
SAFETY CONSIDERATIONS .................................................................................................. 4-1
SERVICING TOOLS ............................................................................................................... 4-1
ACTIVATING THE SYSTEM ................................................................................................... 4-3
TESTING INPUT/OUTPUT ..................................................................................................... 4-4
Testing the Pump and water cooling system.................................................................. 4-5
Testing the 50V Power Switch ....................................................................................... 4-5
Testing the 50V Power Ignition ..................................................................................... 4-5
Testing the Charger and HV Voltage............................................................................. 4-5
Testing the Thermoelectric Cooler ................................................................................ 4-6
Testing the Interlock ...................................................................................................... 4-6
VIEWING SYSTEM INFORMATION ........................................................................................ 4-6
CALIBRATING THE SYSTEM ................................................................................................. 4-7
TREATMENT MODE ........................................................................................................... 4-10
Adjusting the Treatment Parameters ........................................................................... 4-11
5. PREVENTIVE MAINTENANCE.............................................................................. 5-1
SAFETY CONSIDERATIONS .................................................................................................. 5-1
MAINTENANCE FREQUENCY ............................................................................................... 5-1
REPLACING THE APPLICATOR ............................................................................................. 5-2
CLEANING THE AIR FILTERS ............................................................................................... 5-2
REPLACING THE DEIONIZER CARTRIDGE ............................................................................ 5-3
REMOVING WATER FROM THE SYSTEM AND APPLICATOR .................................................. 5-3
DRAINING THE COOLING WATER ........................................................................................ 5-4
6. DISMANTLING THE SYSTEM................................................................................ 6-1
DC19932 i
DISMANTLING SYSTEM PANELS .......................................................................................... 6-1
Dismantling the Front Panel ......................................................................................... 6-1
Dismantling the Side Panels .......................................................................................... 6-2
Dismantling the Top Panel ............................................................................................ 6-3
DISMANTLING ELECTRONIC COMPONENTS ......................................................................... 6-4
Dismantling the 42V Power Supply Card...................................................................... 6-6
Dismantling the RF Generator Card ............................................................................. 6-7
Dismantling the Adapter Card....................................................................................... 6-8
Dismantling the Ignitor Card......................................................................................... 6-9
Dismantling the 12V Power Supply Card.................................................................... 6-10
Dismantling the Laser Power Supply Card ................................................................. 6-11
Dismantling the Charger Card .................................................................................... 6-12
Dismantling the AC Line Filter card ........................................................................... 6-13
Dismantling the CPU card........................................................................................... 6-14
7. TROUBLESHOOTING .............................................................................................. 7-1
ERRORS ............................................................................................................................... 7-2
MESSAGES .......................................................................................................................... 7-4
APPENDIX A: SPECIFICATIONS....................................................................................... I
APPENDIX B: ELECTRONIC COMPONENT LIST .......................................................II
APPENDIX C: SYSTEM INSTALLATION REPORT....................................................... I
APPENDIX D: NON-CONFORMANCE REPORT ............................................................ I
APPENDIX E: GLOSSARY................................................................................................... I
ii DC19932
1. Introduction
This chapter includes an overview of the Galaxy system, the main system components and
classification.
System Overview
The Galaxy System is a universal platform designed for the following aesthetic treatments:
• Hair removal
• Skin renewal
• Acne treatment
• Vascular lesion treatment
• Wrinkle treatment
The system technology is a combination of optical (laser or pulsed light) energy and radio
frequency current (RF). Both of these energies supplement each other to provide optimal
treatment with minimal risk of side effects.
A separate applicator is available for each of the types of treatment, so that you can determine
the optimal system configuration according to your specific needs.
The System provides independent adjustment of RF Energy and Optical Energy to achieve
maximum efficiency for each patient. System allows connecting of two applicators and user
is able to switch quickly between them.
The System also has enhanced safety and comfort while minimizing possible side effect with
contact cooling mechanism in the applicator and on-line energy monitoring to the tissue
during treatment.
System components
Applicator Carrier Applicator
System Handles Information Screen
Operator Panel
Figure 1-1: Galaxy System
DC19932 1-1
Applicator
This system can be used with 1 or 2 Applicators. Applicators that are not connected to the
system should be kept in their carriers.
Operator Panel
The operator panel is located on top of the system. This panel has 4 function buttons and
an information screen, as shown in the following diagram.
Information
Screen
Function Buttons
Figure 1-2 Control Panel
Function Buttons
Button Description
Toggle Use this button to switch between screen options.
button Pressing this button does not cause any hardware
reactions.
OK button Use this button to activate the selected function.
Down button Use this button to deactivate the selected function and
decrease the value of the selected function.
Up button Use this button to activate the selected function and
increase the value of the selected function.
In Treatment mode, the Up and Down buttons are only used to increase/decrease
values, respectively.
1-2 DC19932
Equipment Classification
The following is a list of the different equipment used and their classifications.
• Laser System Class IV
• Electric shock protection: Class I, Type BF
• Protection against ingress of liquids: Ordinary equipment
• Not suitable for use in presence of flammable substance
• Mode of operation: Continuous
Galaxy System and WR, LV, DS, SR and AC Applicators comply with the U.S. Federal
Regulations and performance standards 21CFR1041.10 and 1041.11 for medical laser
Systems. Additionally the device is classified as an IIa device defined by the Medical Device
Directive (93/42/EEC) for CE mark.
DC19932 1-3
2. Safety Guidelines
The system is designed for safe and reliable treatment when used in accordance with proper
operation and maintenance procedures. Only trained, qualified practitioners can use the
system. The operator and all other personnel operating or maintaining the system should be
familiar with the safety information provided in this chapter.
This chapter provides safety guidelines for use and maintenance of the system, with special
emphasis on optical and electrical safety.
Read this chapter to be familiar with all its safety requirements and operating procedures
prior to System operation.
Laser or RF devices can cause injury if used improperly.
High voltage is present inside the System.
Always be aware of the possible dangers and take proper safeguards as described in the
manual
System Safety Features

The Galaxy system incorporates the following safety features. All personnel operating the
system should be familiar with these features:
• You can only turn the system on using the key provided, and you can only remove this key
when the system is turned off.
• If you need to deactivate the system suddenly, you can press the Emergency Stop button,
regardless of the current state of the system.
• The power electronics cannot be activated unless the Applicator has been connected to the
system.
• An audible tone indicates the emission of laser and light radiation.
• During activation, the system performs a self-test of the hardware.
• The system hardware is tested every 50 ms to ensure proper operation of the electrical circuit.
• Skin impedance monitoring prevents accidental energy emission to the patient.
General Precautions
The following general precautions should be taken when using this system:
• Do not touch the inner parts of the system, except for the water tank (see the Maintenance
chapter for refilling instructions).
• This system should be serviced by company-authorized personnel only.
• Keep the applicator output window clean.
• Do not turn the system on if you detect water leaking from it or from the applicator. If the
system is on when a water leak is detected, turn it off immediately.
• Do not allow the applicator to come in contact with hard materials such as metal, that could
damage the RF electrodes and output window.
• Never use the System in the presence of explosive or flammable materials.
• Make sure that all treatment personnel are familiar with the system controls and know how to
shut down the system instantly in case of an emergency.
DC19932 2-1
Personal Safety
The primary consideration should be to maximize safety for both treating attendants.
The following guidelines will help to ensure personal safety:
• Personnel operating the system should be fully trained to do so.
• A patient history should be completed prior to scheduling.
• Patients should be fully informed of the treatment protocol, the likely results and any risks
associated with the treatment.
• Patients and treating attendants should wear the Syneron provided protective eyewear during
the treatment.
A Safe Environment
The following danger sign is provided with the system. It should be placed in the treatment
room where the System is being used, where it can be seen clearly.
Figure 2-1: Caution sign for Treatment Room (Europe,USA)
Optical Safety
Follow these guidelines to ensure optical safety:
• Both laser and light radiation present a potential eye hazard and a potential fire or burn
hazard. Take all necessary precautions in the area where the system is being used.
• Follow treatment guidelines – excessive energy can result in thermal damage to the treated
skin.
• Everyone present in the room must wear protective eyewear whenever the system is in use.
• Never look directly at the output window of the applicator, even when wearing protective
eyewear.
• Remove reflective objects such as jewelry or mirrors, which reflect the light of the laser.
• When the applicator is not connected to the system, keep it in its case. When it is connected,
and not in use, keep it on its carrier. During the procedure apply the applicator output window
directly to the treatment area.
2-2 DC19932
Electrical and Mechanical Safety
Follow these guidelines to ensure electrical and mechanical safety:
• Keep all covers and panels of the system closed. Removing the covers creates a safety hazard.
• Keep your hands away from the Applicator during system start-up.
• Perform maintenance procedures only when the system is shut down and the power is
disconnected.
• The system weighs approximately 35kg (77lb.). It should be moved slowly and carefully.
• The system is grounded through the grounding conductor in the power cable. This protective
grounding is essential for safe operation.
Fire Hazards
Follow these guidelines to avoid fire hazards:
• The absorption of optical energy raises the temperature of absorbing material. Do not use the
system in the presence of explosive or flammable materials.
• Keep drapes and towels moist to prevent them from igniting and burning. Use non-flammable
prepping solutions.
• Do not use flammable substances when preparing the skin for treatment.
• If alcohol is used for cleaning and disinfecting, it must be allowed to dry thoroughly before
the system is used.
Safety Labels
The following labels are glued to the back of the system.
LASER RADIATION
AVOID EYE OR SKIN EXPOSURE TO
DIRECT OR SCATTERED RADIATION
CLASS 4 LASER PRODUCT
DIODE LASER
OUTPUT POWER: 120W max
DIODE LASER WAVELENGHT: 780-980 nm
WAVELENGHT: 780-980 nm
PULSE DURATION: 350msec max
PULSE DURATION: 350msec max
CLASS IV LASER PRODUCT
Item 1 (See Note 1) Item 2 (See Note 2)
Item 3 (See Note 1) Item 4
DC19932 2-3
DANGER
RISK OF EXPLOSING IF
USED IN THE PRESENCE OF
FLAMMABLE ANESTHETICS
CAUTION CAUTION
TO REDUCE RISK OF
HIGH VOLTAGE /
ELECTRICAL SHOCK HIGH CAPACITANCE
REFER SERVICE TO QUALIFIED
SERVICE PERSONNEL UNIT CONTAINS
POTENTIALLY LETHAL
ELECTRICALCHARGE
CAUTION BEFORE MAINTAINING UNIT:

1. Switch Off Power Supply
GROUNDING RELIABILITY CAN 2. .Disconnect All Cords
3. Short Capacitors
CAN BY ACHIEVED WHEN THE (See Operating Manual)
MACHINE IS CONNECTED TO
AN RECEPTACLE MARKED: REMOTE INTERLOCK
"HOSPITAL GRADE" CONNECTOR
Item 5 Item 6 Item 7
Industrial Zone
Yokneam Illit
Medical Ltd. 20692, Israel
Industrial Zone
MODEL : Galaxy Yokneam Illit
PART NO. : AS10821 Medical Ltd. 20692, Israel
MANUFACTURED : Dec 2003 MODEL : Galaxy

SERIAL NO. : 1010 PART NO. : AS10811
POWER : 230V; 3.5A MANUFACTURED : Dec 2003
50-60Hz; SERIAL NO. : 1011
MADE IN ISRAEL POWER : 115V; 6.5A
THIS DEVICE COMPLIES WITH: 50-60Hz;
a) IEC 60601-2-22; SECOND EDITION; NOV 1995
b) 21 CFR 1040.10 AND 1040.11; APRIL 1997 MADE IN ISRAEL
c) PART 18 OF THE FCC RULES.
THIS DEVICE COMPLIES WITH:
OPERATION IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL
b) 21 CFR 1040.10 AND 1040.11; APRIL 1997
INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY
INTERFERENCE RECEIVED, INCLUDING INTERFERENCE
THAT MAY CAUSE UNDESIRED OPERATION. CONNECT ONLY
TO GROUNDED OUTLET.
TO GROUNDED OUTLET.
Item 8 Item 9 Item 10 (see Note 4)
CAUTION: Neutral 230V; 3.5A CAUTION: Neutral 115V; 6.5A

Fusing T 4A; 250V Fusing T 8A; 250V
CAUTION: For continued CAUTION: For continued

protection against risk type of protection against risk type of
fire replace only with same fire replace only with same
type and rating fuse. type and rating fuse.
Item 11 (see Note 3) Item 12 (see Note 4)
2-4 DC19932
The following label is glued to the front of the system:
LASER APERTURE AT
END OF APPLICATOR
Item 13
The following labels are glued to the connector of the Laser Applicators:
Industrial Zone Industrial Zone Industrial Zone

Yokneam Illit Yokneam Illit Yokneam Illit
Medical Ltd. 20692, Israel
Medical Ltd. 20692, Israel Medical Ltd. 20692, Israel
Polaris MODEL : WR Applicator Polaris MODEL : DS Applicator Polaris MODEL : LV Applicator

PART NO. : AS08781 PART NO. : AS08771 PART NO. : AS10621
MANUFACTURED : May 2002 MANUFACTURED : August 2002 MANUFACTURED : August 2002
SERIAL NO. : 1001 SERIAL NO. : 1001 SERIAL NO. : 1001
MADE IN ISRAEL MADE IN ISRAEL MADE IN ISRAEL
Item 14 (see Note 5) Item 15 (see Note 6) Item 16 (see Note 7)
WR DS LV
Item 17 (see Note 5) Item 18 (see Note 6) Item 19
The following labels are affixed to the connector of the Light Applicators:
Industrial Zone Industrial Zone Industrial Zone

Yokneam Illit Yokneam Illit Yokneam Illit
Medical Ltd. 20692, Israel Medical Ltd. 20692, Israel Medical Ltd. 20692, Israel
MODEL : SR Applicator MODEL : DS Applicator MODEL : AC Applicator

PART NO. : AS00087 PART NO. : AS00097 PART NO. : AS13841
MANUFACTURED : Dec 2002 MANUFACTURED : Dec 2002 MANUFACTURED : Feb 2003
: 610 SERIAL NO. : 610 SERIAL NO. : 610
SERIAL NO.
MADE IN ISRAEL MADE IN ISRAEL
MADE IN ISRAEL
SR DS AC
DC19932 2-5
The following diagrams indicate the correct positioning of the labels on the system
REMOTE INTERLOCK
CONNECTOR
ITEM 7
ITEM 2
According to CE ITEM 6
ITEM 3
According to CE
LASER RADIATION
AVOID EYE OR SKIN EXPOSURE TO
DIRECT OR SCATTERED RADIATION
ITEM 5
CLASS 4 LASER PRODUCT
DIODE LASER
WAVELENGHT: 780-980 nm
PULSE DURATION: 40%
ITEM 1 CAUTION
HIGH VOLTAGE /
HIGH CAPACITANCE
DANGER
RISK OF EXPLOSING IF
USED IN THE PRESENCE OF
FLAMMABLE ANESTHETICS
According to
UNIT CONTAINS
POTENTIALLY LETHAL
ELECTRICALCHARGE CAUTION
BEFORE MAINTAINING UNIT: TO REDUCE RISK OF
1. Switch Off Power Supply
DIODE LASER 2. .Disconnect All Cords
ELECTRICAL SHOCK
REFER SERVICE TO QUALIFIED
ITEM 8 for
3. Short Capacitors
(See Operating Manual)
WAVELENGHT: 780-980 nm SERVICE PERSONNEL
PULSE DURATION: 40%
CLASS IV LASER PRODUCT
FDA
CAUTION
GROUNDING RELIABILITY CAN
CAN BY ACHIEVED WHEN THE
MACHINE IS CONNECTED TO
AN RECEPTACLE MARKED:
230V,
"HOSPITAL GRADE"
18 Copelevich Street
Medical Ltd. Or-Aqiva, 30600 Israel
MODEL : Polaris
PART NO. : AS0735A
MANUFACTURED : May 2002
ITEM 10 for
SERIAL NO. : 610
POWER : 230V; 3.5A
50-60Hz;
MADE IN ISRAEL
THIS DEVICE COMPILES WITH:
b) 21 CFR 1040 ; APRIL 1997
115V
TO GROUNDED OUTLET.
ITEM 9
ITEM 4
CAUTION: Neutral
Fusing
CAUTION: For continued

protection against risk type of
fire replace only with same
type and rating fuse.
230V; 3.5A
T 4A; 250V
ITEM 11 for
230V
IITEM 12 for
115V
Figure 2-2 System Labeling
2-6 DC19932
Item 13
Item
17,18,19 Item 23, 24,
LASER APERTURE AT
END OF APPLICATOR
25
Item 20, 21,

Item 14, 15, 22
16
Figure 2-3 System and Applicator Labeling
DC19932 2-7
Label for USA Only (According to FDA)
Label for INTERNATIONAL (According to CE)
Label for 230V System
Label for 115V System
Label for Wrinkle removal Laser Applicator
Label for Hair removal Laser Applicator
Label for vascular lesion Laser Applicator
Label for Skin renewal Light Applicator
Label for Hair removal Light Applicator
Label for Acne Light Applicator
2-8 DC19932
3. Installing the System
This chapter provides the information needed to install the Galaxy system, including pre-
installation considerations, installation procedures and post installation procedures.
Pre-installation Considerations
Hardware Requirements
The following equipment required for installation, is supplied with the system:
• System platform
• Applicator DS (optional)
• Applicator SR (optional)
• Applicator AC (optional)
• Applicator WR (optional)
• Applicator LV (optional)
• Two pairs of laser protective goggles.
• Two pairs of flash light protective goggles.
• One pair of eye-shields.
• User Manual.
• Service Manual
• Room Caution sign
Electrical Requirements
The System is preset at the factory to accommodate the local line voltage indicated on the
customer order. Accordingly, the system will require separate line supply of at least one of
the following:
• Single phase 100 Vac; 15A; 50-60Hz, OR

• Singl phase 115 Vac; 15A; 50-60Hz, OR
• Single phase 230 Vac; 10A; 50-60Hz
For continued protection against fire, replace the fuse only with one of the same type
and rating.
Proper grounding is essential for safe operation.
DC19932 3-1
Environmental Requirements
Maintain the following environmental requirements, to protect system parts and enable
optimal operation.
Requirements Description
Non-corrosive Keep the system in an environment free of corrosive
environment materials, as these can damage electronic parts
Minimal dust Keep the system in an environment free of metallic dust
and particle dust as these can damage electrical
equipment and hot particles can affect the applicator
output window
Recommended Room If possible, keep the room temperature between 20º-
Temperature 25ºC (68º-77ºF) and keep relative humidity at less then
80%.
System Installation
If you are installing a new machine, proceed as follows:
1. Unpack the system (2 people).

2. Check the system and all its components for damage.
3. Install the de-ionizer cartridge.
4. Hold the Applicator connector in front of the connector base, lining it up so that the
guiding pins fit.
5. Slide the Applicator connector along the guiding pins.
6. Push down the latch to lock the Applicator into place.
7. Connect the power cord to the system inlet.
8. Plug the system into an appropriate electrical outlet.
Post-installation Procedures
Filling the System with Water
The water tank, filter and pump provide the system with a cooling mechanism.
To fill the system with fresh distilled water:
1. Push the slide latch of the bottle door down and remove the door from the back of
the machine.
2. Remove the bottle from the compartment and Fill ½ liter of fresh distillated water
and activate the pump for a few minutes.
3. Remount the bottle in the compartment by turning it clockwise.
4. Reassemble and lock the door.
If the system is filled with water, it should be stored at a temperature of over 2ºC (35ºF).
Otherwise the optical glass freezes over, damaging the system completely.
3-2 DC19932
Moving the System
The Galaxy system has been designed as a fully portable system.

When moving the system within the same facility:
1. Turn the system off.
2. Disconnect the power cord.
3. Place the Applicator into its carrier.
4. Release the wheel brakes.
With one hand secure the Applicator and slowly push or pull the system using the handle.
Never lift, pull or push the System using the operating panel. Always use the handles when
moving the System.
To move the system to another facility:

1. Drain water from the System and Applicator. (For complete instructions, see Chapter
7, Preventive Maintenance)
2. Turn the System off.
3. Disconnect the Power Cord.
4. Disconnect the Applicator and pack it into its storage case.
5. Disconnect the applicator carriers from the system.
6. Release the wheel brakes.
7. Slowly push or pull the System using the handle.
8. Lift the System onto the vehicle and lay it carefully on its two backside handles.
The system is heavy. Two people are needed to lift it.
To set up the system in the new location:

1. Release the wheel brakes and move the system using the handles to its new service
area.
2. Remount the applicator carriers.
3. Reconnect the Applicator.
4. Refill the tank with distilled water. (For complete instructions, see Chapter 7,
Preventive Maintenance).
5. Close the cover securely, and reconnect the power cord.
DC19932 3-3
4. Servicing the System
This chapter walks you through the basic information you need to operate and service the
system.
Safety Considerations
Before turning the system on, read and follow these safety guidelines:
The system contains dangerous voltage.

Connect the Applicator to its carrier during system start-up.
The Applicator emits intense light. Therefore, everyone present in the treatment room must
wear appropriate safety eyewear, and never look directly at the Applicator output window,
even when wearing safety eyewear.
Never direct the Applicator output window at anything other than the treatment area.
Do not apply excessive energy to the treated area. This can damage the skin, resulting in
abnormal pigmentation, atrophy or hypertrophy.
When calibrating the system, adhere to the procedures specified in this manual, otherwise
hazardous radiation exposure may occur.
In case of an emergency, press the Emergency button. This will turn off the system,
regardless of the current state of the machine.
Release the Emergency button, otherwise the System will remain shut off.
Servicing Tools
Tools Required for Repair

Tools Used to Repair
2x100 Phillips • Side and front panels,
Screwdriver • Electronic box,
• Applicator case,
• EMI filter
Screwdriver - Phillips • Connector,
1x80 • Inlet connector,
• Reflector
T-handle ball driver tool M6 screws holding top part and bottom handle to
5mm frame
T handle ball driver tool • M4 screws connecting fans to shield,
3mm • Electronic parts to PCB
T handle ball driver tool • M3 screws, of top part,
2.5mm • LCD,
DC19932 4-1
Tools Used to Repair
• Large heat-sinks from electronic modules
T handle ball driver tool • Screws #10-32UNF,
5/32 • capacitors contacts,
• high current contacts on electronic box
Ball driver hex screw • Screw cap socket NC4,
driver 3/32” • Resistors,
• Electronic parts on electronic PCB,
• 50Vmodule to plate
Ball driver hex screw • Screw cap socket #6-32NC,
driver 7/64” • PCB to shield and to electronic box,
• 50V power supply to electronic box
Combination Spanner
11mm
Combination spanner • Hex screw M6, HV contact on rod of Ignitor
10mm
Nut driver 11mm • Nut #1/4unc, capacitors module holder to shield,
• Ground nuts
Nut driver ¼” • Stand-offs on electronic box,
• Nut M4 from pump
Slotted screwdriver 3x100 • Screws from SW plug,
• Power resistors
Volt meter 0-1000V, AC, Check voltage on capacitor banks
DC
Ohm meter To check connectivity in harnesses
Tool Use
Assistance Software Plug For system diagnostics and calibration
RF and Laser power meter For Laser energy calibration
4-2 DC19932
Activating the System
Before turning the system on:

• Verify that the power cord is connected to the system, and that the system is
properly plugged in.
• Install the Service plug.
• Connect the Applicators.
Activate the system by turning the key clockwise as far as it will go, and then release the key.
Applicator carrier
Key
Emergency button
Figure 4-1 Key and Emergency button location
The System initiates a self-test of controller memory. During this test, the following screen is
displayed.
Self Test
SW Version 1.00
Please Wait…
Figure 4-2 Self-Test screen
DC19932 4-3
When the memory test is over, the following screen is displayed.
Service Menu
I/O Test
Information
Calibration
Treatment
BurnIn Light
BurnIn Laser
Figure 4-3 Service Menu screen
The Service Menu screen allows you to choose from the following options:
• I/O Test
• Information
• Calibration
• Treatment
• Burn-In Light
• Burn-In Laser
When servicing the system, you will be using the first 3 options. Use the Toggle button to
bring the cursor to the chosen option.
Testing Input/Output
The I/O test mode is used to manually test different modules of the system separately before
calibrating the system.
To activate the I/O Test mode, toggle to select the I/O Test option and click Ok. The
following screen is displayed.
I/O Test
Pump Off
50V Off
Ignite Off
Charger Off 000 V
HVCF 1.00
More…
Figure 4-4 :I/O Test screen
4-4 DC19932
Testing the Pump and water cooling system
1. Open the bottle lid at the back of the system, and verify that the bottle is full of
distilled water.
2. On the I/O test screen, toggle to Pump, and use the Up button to activate the pump.
3. Visually check the pump while the cooling water is flowing, to locate any source of
leakage.
4. Use the Down button to deactivate the pump.
5. Press the OK button to return to the I/O Test Screen.
Testing the 50V Power Switch
1. On the I/O test screen, toggle to 50V, and use the Up button to activate the ignition
2. Verify that the system is turned on.
3. Verify that you do not receive the error : Ignt=”Error” This error indicates that the
1000V voltage has malfunctioned.
Testing the 50V Power Ignition
1. On the I/O test screen, toggle to Ignite, and use the Up button to activate the ignition
lamp.
2. Verify that the system is turned on, and monitor the lamp ignition for at least 30
seconds.
3. Verify that you do not receive the error: Ignt=”Error” This error indicates that the
1000V voltage has malfunctioned.
Testing the Charger and HV Voltage
1. Toggle to select Charger, and use the Up button to activate the charger.
2. Verify that the charger is on (Chrg = “on”), and monitor the level of the HV for 10
seconds. Make a note of this value. It should read HV= 186V.
3. Connect the voltmeter to the capacitor bank.
4. Monitor the value in the HVCF parameter, make a note of this value in the test
report, and compare it with the reading on the voltmeter.
5. If necessary, adjust the HVCF value to correspond with the measurement on the
voltmeter.
6. Deactivate the charger using the Down button.
DC19932 4-5
Testing the Thermoelectric Cooler
On the I/O test screen, toggle to More…and click OK. The following screen is displayed.
I/O Test
TEC Lamp Off 25°C

TEC Laser Off 25°C
TCF Laser 5°C
Cooling Down Disable
Interlock Connect
...Back
Figure 4-5: I/O Test screen contd.
1. Toggle to TEC Lamp, and use the Up button to activate the cooling mechanism.
2. For approx. 1 minute, monitor the decrease in the temperature of the Applicatior
(Temp=xx), and verify that this stabilizes at approx. 5+/- 2°C. Record this
temperature in the test form. Deactivate this function using the Down button.
3. Toggle to TEC Laser, and use the Up button to activate the cooling mechanism.
4. For approx. 2-3 minutes, monitor the decrease in the temperature of the Applicatior
(Temp=xx), and verify that this stabilizes at approx. 5+/- 2°C. Record this
temperature in the test form. Deactivate this function using the Down button.
Testing the Interlock
1. Toggle to select Interlock, and use the Up button to activate the Interlock
mechanism.
2. Disconnect the Interlock plug from the system door, and verify that the Interlock is
“Disabled” on the LCD screen.
3. Connect the Interlock plug, and verify that the screen reads “Enabled”.
Viewing System Information

The Information screen shows the software version, Applicator types connected and the
number of pulses triggered by each Applicator.
To view system Information:
1. From the Service Menu, toggle to Information and click OK. The Information screen
appears.
4-6 DC19932
Version 1.00 Information
System Galaxy
Light App. DS
Laser App. WR (120W) 45Amp
Light #Pulse 10350
Laser #Pulse 234
NV RAM
Figure 4-6 Information Screen
2. To change applicator type, toggle to the relevant applicator and change applicator
type using the Up or Down buttons.
3. Before exiting the Information screen, you will be prompted to save the changes you
have made.
Calibrating the System

There are 3 modes of calibration:
• Calibration of Light energy
• Calibration of Laser energy
• Calibration of RF energy
To calibrate the system, you need to go back to the Service Menu, toggle to Calibration and
click OK.
The Calibration screen is displayed.
Calibration
Light Cal.
Laser Cal.
RF (Light)
RF (Laser)
Figure 4-7 Calibration screen
DC19932 4-7
Light calibration
When you toggle to Light Calibration, and click OK, the Initializing hardware screen
displays. It is followed by the Light Calibration screen.
Ready Light Calibration
Light App. DS
1.10
LICF
High Voltage 188 V
Light Energy 16.5 J/cm2
PMCC 1.40
Save & Exit
Figure 4-8 Light Calibration screen
To move from Standby mode to Ready mode, toggle to LICF and click OK.
1. Apply the applicator output window to the external power meter.
2. Shoot 3 pulses and determine the average pulse reading.
3. Compare the average pulse reading with the light energy value on the system screen.
4. Use Up and Down buttons to adjust the displayed energy value according to this
average.
5. Shoot 1 pulse in the air, and verify that the energy value does not change.
6. Toggle to Save & Exit and click OK to save the changes and return to the Calibration
screen.
Laser calibration
When you toggle to Laser Calibration, and click OK, the Initializing hardware screen
displays. It is followed by the Laser Calibration screen.
Ready Laser Calibration

Laser App. LV
1.10
LACF
High Voltage 188 V
Laser Energy 5.2 J
Save & Exit
Figure 4-9 Laser Calibration screen
4-8 DC19932
1. To move from Standby mode to Ready mode, toggle to LACF and click OK.
2. Apply the applicator output window to the external power meter.
3. Shoot 3 pulses and determine the average pulse reading.
4. Compare the average pulse reading with the laser energy value on the system screen.
5. Use Up and Down buttons to adjust the energy value according to this average.
screen.
RF Calibration
When you toggle to RF Calibration, and click OK, the Initializing hardware screen displays,
and then the RF Calibration screen is displayed.
Ready RF Calibration
Light App. DS
RFCF (Light) 1.40
V(RF) 105
I(RF) 70
RF Energy 16.5 J
Save & Exit
Figure 4-10: RF Calibration Screen
1. To move from Standby mode to Ready mode, toggle to RFCF (Light) and click OK.
2. Shoot one pulse into the air.
3. “V“should read 195 ÷ 205, otherwise calibrate POT1 (See Figure 4.9).
4. Apply the electrodes to the external power meter (~200 ÷ 220Ohm load).
5. Shoot 3 pulses into the power meter.
6. “I” should read 065 ÷ 075 and correspondingly “V” should read 80 ÷ 140) ,
otherwise calibrate POT2 (See Figure 4.9).
7. Shoot one pulse in the air, and verify that “V” is between 195 ÷ 205.
screen.
DC19932 4-9
POT2
Trimmer for I calibration
POT1
Trimmer for V calibration
Figure 4-11 RF Generator Card Layout
When you have finished RF Calibration, toggle to Save & Exit, and click OK to return to the
Calibration screen.
Treatment Mode
To activate the Treatment mode, choose Treatment and click OK. Before the Treatment
screen appears, the system performs a hardware test, and a message appears on the screen to
indicate that testing is in process. The following diagram shows the message.
Initiate
10%
Please Wait…
Figure 4-12 Initializing Hardware Process message
4-10 DC19932
When initiation is complete, the system is in Standby mode. To start treatment, you need to
click OK, to switch the system from Standby mode to Ready mode.
Standby SR
Light J/cm2 30
RF J/cm3 20
Counter 31232
ISL/ISM 30/17
Pulse Short
To LV
Figure 4-13 Treatment screen in Standby mode
The Cooling message may appear in the left-top corner of the screen indicating that the
Applicator has overheated, so the electrode cooling process has been initiated.
Cooling
Down SR
Light J/cm2 30
RF J/cm3 20
Counter 31232
ISL/ISM 30/17
Pulse Short
To LV
Figure 4-14 Treatment screen in Cooling Down mode
When this happens, stop the treatment. Wait until the Standby message reappears on the
screen, and then click OK to resume treatment.
Adjusting the Treatment Parameters
The treatment parameters appear on the Treatment screen. You can adjust the following
parameters using the buttons on the Operator panel.
DC19932 4-11
Parameter Description
Light The optical energy level applied to the treatment area. The light energy
range depends on the treatment type.
RF RF is the amount of energy level generated by the RF current inside

the tissue; its value can be varied depending on the type of treatment.
Counter Total number of pulses triggered.
ISL/ISM Impedance Safety Limits/ Impedance Safety Measurement (relative

decrease of skin impedance)
After each pulse is triggered, the system switches back to Standby mode to recharge the
system with energy. Then the system switches back to Ready mode automatically, enabling
you to trigger additional pulses.
4-12 DC19932
5. Preventive Maintenance
This chapter describes the maintenance procedures that need to be carried out when the
system is serviced, and instructions for preventive maintenance.
Safety Considerations
Before proceeding with preventive maintenance procedures, read and follow these safety
guidelines:
The Warning sign located near the power inlet indicates that the power supply cord
should be disconnected before servicing the system, to prevent electric shock.
For continued protection against fire, replace the fuse with one of the same type and
rating only.
For optimal system performance, clean the system output window using a dedicated
cleaner and non-abrasive cloth.
For optimal system performance, preventative maintenance is recommended.
Maintenance Frequency
The following table suggests how often each of the maintenance procedures should be
performed.
Procedure When Recommended

Cleaning the system You need to clean the system at least once a week.
Replacing the Applicator If the Applicator has become unusable, and
before/after each servicing.
Cleaning the Air Filters Each time the system is serviced.
Draining and Replacing the Replace the cooling water at least once a month.
Deionizer Cartridge & Cooling Replace the Deionizer Cartridge at least once a year.
Water
Removing Water from the System Before replacing the deionizer cartridge and
and Applicator cooling water, and before moving the system out
of the current facility.
DC19932 5-1
Replacing the Applicator
Each Applicator contains an ID chip with a distinctive serial number and calibration data.
If the Applicator becomes unusable, replace it as follows:
1. Drain the water from the Applicator. (See “Removing Water from the System and
Applicator” in this chapter).
3. Lift up the latch, and pull the Applicator connector out.
4. Hold the new Applicator connector in front of the system connector, lining it up so
that the guiding pins fit.
5. Slide the Applicator connector along the guiding pins.
6. Press down the latch to lock the Applicator into place.
Cleaning the Air Filters

The air filters should be cleaned at least once every three months.
Air Filters
Figure 5-1 Air Filter Location
To clean the air filters:

2. Remove the filters and carefully brush the outside surfaces with a soft brush.
5-2 DC19932
Replacing the Deionizer Cartridge
For safety, and proper system performance, replace the cooling water with fresh distilled
water only.
To remove the Deionizer Cartridge:

2. Push the slide latch of the bottle door down, and remove the door.
3. Remove the bottle from its compartment. Holding the bottle cover with one hand,
loosen the bottle by turning it clockwise.
4. Pour the cooling water out of the bottle and wash the bottle.
5. Remove the Deionizer Cartridge by pressing the release button.
To install a new Deionizer Cartridge:

1. Push in the new Deionizer Cartridge until it locks in place; insert the Deionizer
Cartridge and the tube into the bottle.
2. Fill ½ liter of fresh distilled water and activate the pump for a few minutes.
3. Add another ½ liter of fresh distillated water.
4. Hold the bottle cover with one hand and with the other hand mount the bottle and
lock it by turning the bottle counterclockwise.
5. Place the bottle in the compartment and lock the bottle door.
Removing Water from the System and Applicator

To protect the optical glass from freezing, remove the water from the applicator and/or the
system before transporting.
To remove water:
1. From the Service Menu, toggle to I/O Test.
2. Push the slide latch of the bottle door down. The latch is located at the back of the
System. Remove the door.
3. Remove the bottle from its compartment
4. Holding the bottle cover with one hand, loosen the bottle by turning it clockwise.
5. Hold the bottle cover far above the bottle so that the water can flow freely through
the water pipe.
6. Activate the Pump by clicking the Up button and wait until all the water is poured
from the System to the bottle.
8. Drain water from the bottle. See the next section, “Draining the Cooling Water”.
9. Hold the bottle cover with one hand and with the other hand mount the bottle and
lock it by turning the bottle counterclockwise.
10. Replace the bottle in the compartment and lock the bottle door.
Before transporting the machine, drain all water from the Applicator and the System,
otherwise the system will be permanently damaged.
DC19932 5-3
Draining the Cooling Water
NOT COVERED BY WARRANTY

If water is not drained from the Applicator and the System before transporting the
machine, the optical glass will freeze and crack, causing severe damage to the
machine. Such damage may not be covered by your warranty, and you may be
charged for replacing damaged parts of the system.
Read the instructions provided for “Draining the Cooling Water”.
Follow these instructions to drain the cooling water from the Applicator with a mechanical
hand pump.
1. Disconnect the Applicator from the system.
2. Mount 2 Quick Connection Valves to the Applicator adaptors.
3. Place a draining bottle under the open end of tube 2.
4. Pump the water out of the applicator with until no more water flows out.
5. Disconnect the Quick Connection Valves by pressing the metal release button on the
valves.
Mechanical
Air Pump Release
Button
Tube 1
Quick Connection
Valves
Tube 2
Bottle
Figure 5-2: Draining the cooling water
5-4 DC19932
6. Dismantling the System
This chapter provides instructions for dismantling the system panels and the electronic
components of the system. For a list of electronic components, see “Appendix B”.
To reassemble system parts and electronic components, perform the dismantling procedure,
backwards.
Disconnect the system power before dismantling/assembling electronic components.

When dismantling/assembling this system, do not use any tools that are not specified
in the “Servicing the System” section of this manual.
Do not replace any of the original screws, jumpers or connectors provided with this
system, unless Syneron supplies them for this purpose.
Dismantling System Panels

You will need to dismantle the front, side, and top panels to access the electronic parts of the
system.
Dismantling the Front Panel
Figure 6-1: Dismantling the front panel
DC19932 6-1
No. Part Number Description
1 AS13371 Front Panel Assy
2 SC05230 2 x Screws
To dismantle the front panel:

1. Loosen and remove the 2 screws securing the panel to the system.
2. Tilt the front panel slightly to avoid touching inside components.
3. Remove the front panel completely.
Dismantling the Side Panels
Dismantle the front panel before attempting to dismantle the side panels.
Disconnect the “Quick-Connect” Connector before dismantling the side panels.

1. AS13351 Left panel Assy
2. AS13361 Right Panel Assy
3. SC05230 Inside Screws
4. SC05300 Outside Screws
To dismantle each of the side panels:

1. Loosen and release the inside screws and the outside screws.
2. Tilt the side panel slightly inwards, to avoid touching inside components.
3. Remove the side panel completely.
6-2 DC19932
Dismantling the Top Panel
Figure 6-2: Dismantling the top panel

1 AS13191 Top Handle Assy
2 Screws
Dismantle the front and side panels before attempting to dismantle the top panel.
To dismantle the top panel:
1. Release the 4 screws securing the panel to the system.
2. Lift the top panel slightly, and carefully to disconnect the flat cable underneath it.
3. Remove the top panel completely.
DC19932 6-3
Dismantling Electronic Components
D
B
C
F
Figure 6-3: Right Side -Electronic Component Location
Code Component Part Number

A 42V Power Supply card AS10961
B Adapter card AS10861
C Pump AS13391
D RF Generator card AS11001
E Ignitor card AS10981
F Capacitor Banks
6-4 DC19932
J
Figure 6-4: Left Side -Electronic Component Location
Code Component Part Number

G Laser Power Supply card AS10921
H Charger card AS14331
I AC Line Filter card AS10841
J CPU card AS14301
K 12V Power Supply card AS1094
DC19932 6-5
Dismantling the 42V Power Supply Card
Figure 6-5: 42V Power Supply card

1 AS10961 42V Power Supply card
2 HR05991, HR06001 Jumper
3 HR06011, HR06021 Jumper
4 HR11381 42VPS Jumper
5 SC04060 Screws
To dismantle the 42V Power Supply card:

4. Dismantle the 3 connectors.
5. Loosen and release the 6 screws attaching the card to the system.
6. Remove the card by drawing it towards you carefully
7. Remove the 2 jumpers and put them aside.
.
To reassemble the 42V Power Supply card:
8. Connect the jumpers to the new card.
9. Remount the card on the system (steps 3 through to1).
6-6 DC19932
Dismantling the RF Generator Card
Figure 6-6: Adapter card and RF Generator card

1 AS11001 RF Generator card
AS10861 Adaptor Card
The RF Generator card is the right part of the above diagram.
To dismantle the RF Generator:

1. Dismantle the 3 connectors from this card.
2. Loosen and release the 4 screws.
3. Remove the card carefully.
After installing a new RF Generator card, you need to activate the system and perform RF
calibration. (See Chapter 4, Servicing the System).
DC19932 6-7
Dismantling the Adapter Card
Figure 6-7: Applicator connector housing

1 MP12092/MP12102 Applicator connector housing
To dismantle the Adapter:

1. Loosen and remove the 3 screws from the applicator connector housing.
2. Remove the connector housing.
3. Dismantle all the connectors from the Adapter card (see Figure 6.6)
4. Loosen and remove all 6 screws.
6-8 DC19932
Dismantling the Ignitor Card
Figure 6-8: Ignitor card
Figure 6-9: Protective covering

1 AS10981 Ignitor Card
2 SC04060 6x Screws
3 MP13421 Protective Covering
To dismantle the Ignitor card:

1. Remove the 2 connectors.
2. Disconnect the 3 cable terminals.
3. Loosen and remove the 2 screws from the protective covering of the high voltage
cables, and disconnect the white wire.
4. Loosen and release the 6 screws connecting this card to the system.
DC19932 6-9
Dismantling the 12V Power Supply Card
3 5
Figure 6-10: 12V Power Supply card

1 AS10941 12V Power Supply card
2 SC04060 6x Screws
3 HR11371 12V Psjumper
4 HR06022, Encapsulated jumper 115V
HR06021 Encapsulated jumper 230V
5 HR05991 TPS Jumper 115V
HR06001 TPS Jumper 230V
To dismantle the 12V Power Supply card:

9. Remove the 2 jumpers and put them aside.
.
To reassemble the 12V Power Supply card:
11. Remount the card on the system (steps 3 through to 1).
6-10 DC19932
Dismantling the Laser Power Supply Card
Figure 6-11: Laser Power Supply card

1 AS10921 Laser Power Supply card
To dismantle the Laser Power Supply card:

1. Remove the 2 connectors.
2. Remove the cable terminals.
3. Loosen and release the 4 screws attaching this card to the system, and carefully
remove the card.
DC19932 6-11
Dismantling the Charger Card
Figure 6-12: Charger card

1 AS14331 Charger card
To dismantle the Charger card:

1. Dismantle the 1 connector.
2. Disconnect the 2 terminal cables.
5. Remove the jumpers and put them aside.
.
To reassemble the Charger card:
2. Remount the card on the system (steps 3 through to 1).
After installing a new Charger card, you need to activate the system and perform RF and
HVCF calibration. See “Calibrating the System”.
6-12 DC19932
Dismantling the AC Line Filter card
Figure 6-13: AC Line Filter card

1 AS10841 AC Line Filter card
To dismantle the AC Line Filter card:

1. Release the 4 screws from the water pipe support.
3. Loosen and release the 4 screws, and carefully dismantle the card.
DC19932 6-13
Dismantling the CPU card
Figure 6-14: CPU card

1 AS14301 CPU card
To dismantle the CPU card, you need to remove the top system panel.
1. Release the 2 screws and remove the memory plug.
2. Dismantle all the connectors attached to the CPU card.
3. Loosen and release the 4 screws, and carefully remove the CPU card.
After installing a new CPU card, you need to activate the system and perform RF
Calibration, HVCF calibration, and define the new Galaxy CPU card.( See Chapter 4,
“Servicing the System”)
6-14 DC19932
7. Troubleshooting
If you encounter an Error message, turn off the machine and wait 30 seconds before restarting
it. If the Error message reappears, call the nearest Syneron service center. Record the contents
of the Error message for the service technician.
Several of the system faults do not require company service and you can fix them yourself,
by following the procedures in the Maintenance chapter. The following system diagram will
help you to locate the fault.
Color LCD
Control
Memory Panel
LCD Adaptor
Plug
Main CPU
Pump
12V
AC Power
Filter Fans Adaptor Applicator
Supply
Light
RF
42V
Isolator
Power RF Card
ON/ Supply
OFF Applicator
Laser
Charger Ignitor
Bank Laser P.S

Capacitators
Figure 7-1: System Block Diagram
DC19932 7-1
Errors
# Error Cause Corrective Action

1 50V PS fault Incorrect status of 50V 1. Replace Ignitor card.
power supply. 2. Replace RF card.
3. Replace 42V Power Supply.
2 Applicator No communication 1. Check applicator connection.
connection fault between CPU and 2. Replace applicator.
memory in the applicator 3. Replace CPU.
3 Applicator setup Data in applicator ID is 1. Check applicator settings.
needed out of range. 2. Replace applicator.
4 Discharge fault Capacitor was not 1. Check discharge capacitors
discharged after the relay on Adapter card.
system was turned off. 2. Check discharge capacitors
resistor on Adapter card..
5 Fan fault CPU does not receive 1. Check that nothing touches the
feedback from one of the fan propellers, preventing them
fans. from spinning
2. Check fan connection with 12V
power supply.
3. Check connection between fan
and CPU.
4. Replace fan.
5. Replace CPU.
6 Ignition fault - Ignitor does not ignite the 1. Replace applicator.
Lamp is not ignited lamp. 2. Replace Ignitor
3. Check voltage generated by 42V
power supply.
7 Ignition fault - Lamp turned off during 1. Replace applicator.
Lamp turned off operation. 2. Replace Ignitor.
8 Ignition fault - Low Ignitor does not generate 1. Check voltage generated by
voltage voltage. 42V power supply.
2. Check connection between
Ignitor and CPU.
3. Replace Ignitor.
9 Laser fault No current flowing 1. Replace applicator.

through the laser. 2. Replace laser power
supply.
7-2 DC19932
# Error Cause Corrective Action
10 Laser Overcurrent High current flowing 1. Replace applicator.
fault through laser. 2. Replace Laser PS card.
3. Replace CPU.
11 Leakage fault Current leakage from 1. Check discharge capacitors
capacitor bank. relay on distribution board.
2. Replace Ignition Card.
3. Replace capacitor banks.
12 Low voltage Voltage on capacitor 1. Check voltage calibration
banks is lower than (HVCF).
nominal. 2. Check discharge capacitors
relay on distribution board.
3. Replace the charger card.
13 MemRead fault Cannot read from the Replace applicator.
memory in the applicator
14 MemWrite fault Cannot write to the Replace applicator.
memory in the applicator
15 Over voltage fault Voltage on capacitor 1. Check voltage calibration
banks is higher than (HVCF).
nominal. 2. Replace the Charger card.
16 RF Generator Card RF does not generate the 1. Check the fuse on the RF
Fault power. generator board.
2. Check connection between RF
generator and CPU.
3. Replace RF generator.
4. Replace 42V Power Supply.
17 Software memory Checksum test indicates 1. Check connection of SW plug.
fault wrong communication 2. Replace SW plug.
between SW plug and
3. Replace CPU.
CPU
18 Sys ID mem fault Incorrect software Replace software memory plug.
version
19 System Data in system ID is out 1. Check system setting.
Configuration ID of range. 2. Replace CPU.
Fault
20 Temp Sensor fault Temperature out of range 1. Check applicator connection.
2. Replace applicator.
3. Replace CPU.
21 Wrong App Type Wrong type of applicator Replace applicator.
fault connected
DC19932 7-3
Messages
# Message Cause Corrective Action
1 Lamp/Laser Cooling testing in 1. Turn power off, and
Cooling System process. wait 30 seconds
Testing before restarting the
system.
2. Replace applicator.
2 Recurring Bad RF energy irregularities. 1. Calibrate the RF card.
Coupling 2. Replace the RF card.
3. Check connection of RF
cabling.
7-4 DC19932
Appendix A: Specifications
Environment
Operating 15° - 35° C [59° - 95° F]; Relative Humidity 80%
Storage - Water full System 2° - 55°C [35° - 131°F]; Relative Humidity 80%
Storage - Water empty System -20° - 55°C [-4° - 131°F]; Relative Humidity 80%
Input Voltage (Factory setup)
94-106 Volt AC, 50-60 Hz or
100-130 Volt AC, 50-60 Hz or
207-254 Volt AC, 50 Hz
Output Parameters
RF energy [J/cm3] DS 5-25
SR 5-25
AC 5-20
WR 10-100
LV 10-100
Light/Laser energy [J/cm2] DS 10 - 45
SR 10 - 45
AC 6 - 18
WR 10 - 50
LV 50 - 140
Light spectrum [nm] DS 680-980
SR 580-980
AC 400-980
WR 780-980
LV 780-980
Cooling temperature 5°C
Treated area [mm X mm] DS, SR, AC 25 x 12
WR, 12 x 7
LV 8x 7
Dimensions
System 46 cm W x 43 cm D x 102 cm H [18`` W x 17`` D x 40`` H]
Applicator cable 170 cm L [67`` L]
Weight
System 40 Kg [77 lbs.]
Applicator 0.5 Kg [2.2 lbs.]
DC19932 i
Appendix B: Electronic
Component List
ITEM Qty Description Syneron P/N
1 1 Electronic Box Support MP0048x
2 1 Electronic Box Insert MP0049x
3 1 Laser & 50V PS Assy AS0740x
4 1 Charger Card Assy AS0759x
5 1 Main CPU Card Assy AS0234x
6 1 RF Generator Card Assy AS1277x
7 1 Capacitor 8uF 450Vac CP04420
8 15 Male/Female Hex Standoff MH03830
9 20 Screw Cap Sock.# 6-32NCx3/8" S.S. SC04060
10 9 Washer Flat # 6 S.S. WS03930
11 9 Washer Split Lock # 6 S.S. WS03980
12 4 Screw Cap Socket #10-32NFx3/8"S.S. SC05220
13 4 Washer Flat # 10 S.S. WS03960
14 4 Washer Split Lock # 10 S.S. WS04010
Screw Flat 100Deg.PH #4-40NCx1/4"
15 2 S.S SC04120
16 16 Washer Plain # 6 Nylon WS06390
17 0.01 Loctite 242 MT04160
18 2 Fast On 6.3x0.8mm 22-18 AWG CN01290
The 'x' in Part Numbers corresponds to the Revision Number of the

part/assembly and can be updated by Syneron Medical Ltd.
ii DC19932
Appendix C: System
Installation Report
The following report is filled out every time the Galaxy system is installed, and sent to the
nearest Syneron Medical Ltd service center.
DC19932 i
System Installation Report
Clinic: :
Name: :
Address: :
Zip Code:
Site Tel. : :
Site Fax. : :
Contact Person:
Installation Date:
Galaxy S/N:
SR DS WR LV AC
Applicator Type S/N:
Software Memory Plug S.N. & Version:
Special Requirements:
Remarks:
Installed By: Signature:
System Installation Report Page ___ of ___

Appendix D: Non-Conformance
Report
Notify Syneron Medical Ltd. within 24 hours as to any problems related to the safety of the
user or patients following the use of this system.
Document each system fault in the Non-Conformance Report form (on the next page), and
send this to the manufacturer. Syneron also welcomes feedback regarding possible ways to
improve the system, user and patient complications during the treatment, maintenance or
storage of the system.
DC19932 i
Safety Related Problems Yes No
Source Non Conformance Report No:_______
1 Customer Complaint From Supplier
2 Internal Audit
3 Management Review Opening Date:

4 Internal Non-Conformance Item/Assembly
5 Corrective Action Part number Serial number
6 Preventive Action
7 Other Description
Description:
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
Cause:
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
Repair Action:
-------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
Decision: UAI Repair Rework RTV Scrap

Performed By: _______________ Date: _____________ Signature:______________
Product meets all regulatory requirements after the tests.
Corrective/Preventive Action:
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------
Performed By: _______________ Date: _____________
Verifying Corrective Action

Approved By: ________________ Date: _________________
According to: _____________________________________________
Form No. 1311, Rev. 02
Non-Conformance Reportt Page ___ of ___

Appendix E: Glossary
AC Applicator for Acne Treatment
DS Applicator for Hair Removal
Treatment
HVCF High Voltage Calibration Factor Correction factor for bank capacitor
voltage displayed on LCD.
Interlock Interlock Remote Control
ISL Impedance Safety Limit User defined
ISM Impedance Safety Measurement
LACF Laser energy Calibration Factor
LCD Liquid Crystal Display
LICF Light energy Calibration Factor
LV Applicator for Leg Vein Treatment
PMCC Power Meter Calibration Correction Parameter that measures the light
fluence.
POT Variable Resistor
SR Applicator for Skin Rejuvenation
TCF Temperature Calibration Factor Sets the temperature of the RF
Laser/Lamp electrode.
TEC Thermo Electric Cooler Cooling mechanism
Laser/Lamp
WR Applicator for Wrinkle Removal
Treatment
DC19932 i

DC19932 Galaxy Service Manual 060705

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GALAXY

Chapt.4 Treatment Mode, Cooling Zvika

Print date: May 2004

Data is subject to change without notification.

Specifications are subject to change without notice.

Syneron Inc. Tel:+1-905-886-9235

Applicator Carrier Applicator

System Handles Information Screen

Figure 1-1: Galaxy System

Figure 1-2 Control Panel

System Safety Features

Figure 2-1: Caution sign for Treatment Room (Europe,USA)

Item 1 (See Note 1) Item 2 (See Note 2)

Item 3 (See Note 1) Item 4

CAUTION BEFORE MAINTAINING UNIT:

Item 5 Item 6 Item 7

MANUFACTURED : Dec 2003 MODEL : Galaxy

Item 8 Item 9 Item 10 (see Note 4)

CAUTION: Neutral 230V; 3.5A CAUTION: Neutral 115V; 6.5A

CAUTION: For continued CAUTION: For continued

Item 11 (see Note 3) Item 12 (see Note 4)

Industrial Zone Industrial Zone Industrial Zone

Polaris MODEL : WR Applicator Polaris MODEL : DS Applicator Polaris MODEL : LV Applicator

Item 14 (see Note 5) Item 15 (see Note 6) Item 16 (see Note 7)

Industrial Zone Industrial Zone Industrial Zone

MODEL : SR Applicator MODEL : DS Applicator MODEL : AC Applicator

CAUTION: For continued

Figure 2-2 System Labeling

Item 20, 21,

Figure 2-3 System and Applicator Labeling

• Single phase 100 Vac; 15A; 50-60Hz, OR

1. Unpack the system (2 people).

Filling the System with Water

The Galaxy system has been designed as a fully portable system.

To move the system to another facility:

The system is heavy. Two people are needed to lift it.

To set up the system in the new location:

The system contains dangerous voltage.

Tools Required for Repair

Before turning the system on:

Figure 4-1 Key and Emergency button location

Figure 4-2 Self-Test screen

Figure 4-3 Service Menu screen

Figure 4-4 :I/O Test screen

Testing the 50V Power Switch

Testing the 50V Power Ignition

Testing the Charger and HV Voltage

TEC Lamp Off 25°C

Figure 4-5: I/O Test screen contd.

Testing the Interlock

Viewing System Information

Figure 4-6 Information Screen

Calibrating the System

Figure 4-7 Calibration screen

Ready Light Calibration

Light Energy 16.5 J/cm2

Save & Exit

Figure 4-8 Light Calibration screen

Ready Laser Calibration