Professional Documents
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Client and General Ledger SBS Testing Findings - Response 2022-11-07 Reviewed07112022
Client and General Ledger SBS Testing Findings - Response 2022-11-07 Reviewed07112022
Client and General Ledger SBS Testing Findings - Response 2022-11-07 Reviewed07112022
CLIENT ONBOARDING
Individual
1. The following should not be required fields;
ID Type 2 – Only one form of ID is required to open an a/c
Permanent Residential 3 – Not all addresses can fill three lines
Postal Codes – Not all clients have postal codes
2. Upon completion, client mailing address maps across to employer address fields – Data populated
on the Client details Tab is populating the Employer & Financial Tab instead - DONE
3. Employer Business type should be a required field to assist in compliance risk rating
4. When entering salary amount, this field should automatically amend to an accounting format
Client
1. Individual client information is not mapping across; as the associate individual field is grayed out
until the required fields are filled DONE
2. “Custom fee” is a required field, with no * to indicate. If we select Yes, it will add *
3. The trading product is not being added to the client account Already there – Not functioning as it
should as we need to go back to the client list and select the edit button in order to add the trading
products. Need to be able to flow through the respective tabs when creating the client. DONE
4. Bank details can only be viewed in the “edit” field; it can be viewed on the individual profile,
however, in the instances of companies and joint accounts it should be viewed on the client profile.
We should be able to view the details without having to select the Edit button under managing
Client function.
5. If you select to view an individual/client profile, the option to edit is only available when you go back
to the list. When you go back to the list, you do not return to the respective client, a search for the
client has to be done again. We cannot store the filter, instead we can edit client in new tab if
needed – Please explain DONE
Payment entry
Error message: The total debits must equal the total credits
Receipt entry
Error message: The total debits must equal the total credits
It is same as in old system. We must have to select add account to add bank account
Cheque printing
There are no reports in the application therefore I’m unable to verify the entries made. Working on
reports and need clarifications on reports.
LEGACY SYSTEM > JOURNAL ENTRY
1ST SCREEN
Journals require both debit and credit entries to balance. Change button from “Save payment” To “Post”
Account name is reflecting the account number in both fields – Account number and account name.
Still obtaining error message: The total Debits must Equal the total Credits even though both figures
agree/equal each other.
PAYMENT ENTRY
Payment entries on the other hand only require the debit entries and the system would automatically
credit the amount to the bank account selected.