Super Eight Deliverables

Alignment to Trak, creating appointment slots & Triggering Content

Reinforce the scripts
OP & IP
Triggers Compliance Audits
Daily Patient Feedback
Video Inductions for Planned Admissions
Discharge Preparedness - D-1, payor-wise counselling, DS readiness
Hand holding high ARPP patients
Discharge
Experience Fond farewells in ultra deluxe wards
Doctor specific data analysis
Targeting TPAs with highest TATs
Exclusive service & clinical pathways
Patient & attendee induction
Case Manager to handhold as SPOC
Segmented
Care NPS & Comprehensive Google Reviews
Fond farewells
Customised PD Calling
Post Discharge & At Home Care
Sending / doing home visits with branded gifts - Round 1
Sending / doing home visits with branded gifts - Round 2
Sending e-greetings on special occasions
High tea meet 1
High tea meet 2
MPP Partner /invite speakers for important branding events / inaugurations / flag off races etc
MPP speakers from OP
MPP speakers from IP
MPP speakers from HC
MPP speakers from Unidentified Unicorns
Sharing organizational / health e-updates
Sending e-greetings on special occasions
Partner /invite patients for important branding events / inaugurations / flag off races etc
PD Calls
Sharing organizational / health e-updates
Land line recording facility
Ensure a mix of virtual and physical home visits
Home Visits Sending e-greetings on special occasions
Sharing organizational / health e-updates
Partner /invite promoters for important branding events / inaugurations / flag off races etc
NPS Sharing organizational / health e-updates
Quarterly themes with specific departmental focus
Comprehensive reviews - 5%*
Google Sending e-greetings on special occasions
Reviews Thank You Letters
Unidentified unicorn reviews - 5%
Coffee Table Book of MPP & Home Visit Cross Learnings - 1
Coffee Table Book of MPP & Home Visit Cross Learnings - 2

Regional
Mandate
 Audit PD Calls
Audit Home Visits
Regional Launch of ER Campaign
Mandate
(Devyani) Launch of Home Care Campaign
Launch of Physiotherapy Campaign
Launch of Interim Feedback Campaign
Google Reviews Coffee table book with testimonials
Rebranding PDF & Video Content
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WIP
Mar-23
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