InterExchange

Host Profile

Canoe Place Inn

-
2023 Summer


Canoe Place Inn
Hotel Mid-Atlantic

Last Logged In: Dec 03 2022

239 E Montauk Hwy, Hampton Bays, NY
11946

View Website

New York’s iconic “first stop out East,” Canoe Place in Hampton Bays is a beautifully restored boutique hotel.
The refreshed destination is home to an inn and cottages, restaurants and bars, a full-service spa and
inspiring historic event spaces with countless job opportunities.

Preferred Dates
Start
May 01 2023 - Jul 01 2023

Finish
Oct 01 2023 - Oct 16 2023

Business
Bonuses Available
N/A
Uniform or Dress Code Requirements
Dress code varies by department.
Food & Beverage / Kitchen: Shirts and aprons are provided. Employee are responsible for pants, shoes and
accessories.
Front Desk: Uniforms are provided, including jeans, sneakers, button down shirt, and jacket.
Housekeeping: Uniforms are provided, including work pants, polo, and sneakers.

Work Schedule Details

Schedules are sent out via 7shifts, employees will be notified with schedule changes through this platform.
Hours are not subject to change due to weather.

Meals Included
Staff meals are provided at 11:00 AM and 4:00 PM
Paycheck Deductions (in addition to taxes)
Housing Deduction

Drug Testing Requirements

No

Housing
Housing Type
Provided
Description
Multi-bedroom apartments with shared rooms and bathrooms - within biking distance of the property.
Rent
$150.00/week
Housing Deposit
$300.00

Housing Deposit Refund

Upon the end of student employment, living quarters will be inspected by a manager and students notified
of any damages that deposit will be put toward addressing. Any remaining deposit will be issued to the
student via check before departure.
Rent deducted from wages
Yes

Furniture in Housing
Bed, Chairs, Couch, Dishes, Linens/Bedding, Pots & Pans, Silverware, Table

Utilities included at no additional cost

Electric, Gas, Internet, Trash, Water
Utilities available for additional cost
No

Everyday goods and services near housing

Bank, Entertainment, Grocery, Laundry, Town Center
Distance from work
Under 2.5 Kilometers
Available Transportation
Public Bus runs from the town center to hotel - passing by the apartment complex.

Estimated Transportation Cost

$25.00/week

Cultural Opportunities
In the area
The Hamptons are rich in cultural and outdoor activities. From hiking, boating and days at the beach to
concerts, theatre and art galleries and museums, there are endless opportunities to experience the
quintessential American Summer in the Hamptons. Additionally, New York City is only 2 hours by train - an
easy day trip or overnight adventure.

Provided by Host
There is a semi-annual team event where the CEO provides a training and information session on the culture
and goals of the company.

Job Listings

Server

9 Positions $10.00
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
Servers are responsible for waiting on customers, answering questions, writing down lunch and dinner
orders, serving food and drinks, refilling water, dealing with U.S. currency, and setting and clearing
tables. Your employer may ask you to perform other duties related to your job type. If you have
questions or concerns about this, please contact InterExchange.

Additional Description
Responsible for managing the guest’s overall dining experience by providing prompt, attentive table
service. The server must be knowledgeable about the cuisine, techniques, and ingredients utilized in
menu preparation in order to guide the guest appropriately; works with strong attention to detail and
direct the activities of their support staff to ensure a friendly and casual dining experience.
Responsibilities & Duties
• Understand and perform to the company's Mission Statement and Core
values
• Maintain a clean and sanitary work environment - keep all areas clean and organized at all
times
• Be part of a team - work together and be attentive to each other’s needs before, after, and
during the course of the shift
• Graciously greet guests upon their arrival, act as their main contact
throughout the guests’ experience
• Responsible for guiding guests through the menu and dining
experience; in conjunction with the kitchen finding solutions for guests with dietary restrictions and or
food allergies
• Strives for effective communication with chefs, managers, and sommeliers to enrich
each guests’ satisfaction
• Works with a sense of urgency to properly manage time and resources-
balance the guest experience with the needs of the restaurant
• Demonstrates a passion for details
and a willingness to learn
• Responsible for comprehensive menu knowledge and including
ingredients, preparation and can accurately describe dishes to guests
• Displays a strong knowledge
of wine, spirits, and craft beer - can correctly explain grape varietals, styles of wine beers, and
 p y p g p y
cocktails and can make educated beverage suggestions to guests to elevate their dining experience
•
Accurately input all orders into the point of sales
• Deliver all food and beverage items from kitchen
and bar per stated quality standards
• Oversees fellow service team members to ensure steps of
service, dining room maintenance, and guest satisfaction
• Presents correct guest check in a timely
manner and can receive payment and can quickly complete the transaction • Provide all appropriate
paperwork such as signed guest receipts, manager voids, guest’s notes, etc. at the end of each shift
•
Handles complaints with genuine concern and immediately notifies the manager on duty of any
dissatisfied guest
• Complete all opening, mid, and closing procedures; complete daily checklist and
side-work assignments
• Welcomes each guest with warm, graceful, friendly, and caring nature - gives
a thoughtful and thankful farewell
• Maintains a gracious, pleasant, and friendly attitude while being a
contributor to a teamwork-based work environment
• Responsible for designing an experience and
environment to create lasting guest relationships.
• Attend all meetings required
• Displays pride in
appearance, grooming and upholds stated uniform standards
• Work in a safe manner and abide by
Workplace Health & Safety standards and Food and Safety Hygiene standards • Adhere to the
company policies regarding accident and incident reporting procedures
• Perform all other duties
assigned and requested by management

Guest Services

3 Positions $18.00
/hour

40 hours /week
Maybe Overtime

Position Description
Guests Services are responsible for assisting with guest inquiries, providing help and information as
needed. This position can be at a stationary booth or within a hotel, resort or park where you will be
expected to accommodate guest requests as needed. Your employer may ask you to perform other
duties related to your job type. If you have questions or concerns about this, please contact
InterExchange.
Additional Description
Shuttle Driver
• Candidate must have clean driving record and a valid driver’s license
• The driver is
required to follow the New York State driving guidelines (speed limits, seatbelt policies, road signage
etc.)
• The driver is responsible for transporting guests to and from various destinations in a safe and
efficient manner, including the beach, town areas and any other destinations required by
management
• The driver is responsible to assist with loading and unloading guests’ belongings
• The
driver is responsible for assisting with setting up guests’ belongings at a beach destination
• The
driver should keep a timely route and advise guests of time of arrival/departure
• The driver should
be kind, courteous and aware of the guests on board
• The driver should be familiar with the local
area to make recommendations and converse with guests
• The driver is responsible to communicate
with department heads on shuttle services, any car issues/malfunctions, and any guest
requests/complaints

Bus Person

5 Positions $12.50
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
Bus Persons are responsible for assisting the wait staff, bringing water to the tables, clearing tables,
taking out the garbage, helping to set the tables in the dining area, bringing dishes back and forth
from the kitchen and generally keeping the dining room clean. Your employer may ask you to
perform other duties related to your job type. If you have questions or concerns about this, please
contact InterExchange.

Additional Description
Ensures that the table is properly set for each course, that the food is properly delivered to the table,
and that the needs of the guests are promptly and courteously met. Fills water glasses, places cutlery
and assists the Servers in providing exceptional service. Can answer guests’ questions regarding
cuisine and preparation of dishes and ingredients.
Responsibilities & Duties:
• Understand and
perform to the company's Mission Statement and Core values
• Maintain a clean and sanitary work
environment - keep all areas clean and organized at all times
• Be part of a team - work together and
be attentive to each other’s needs before and during the course of the shift
• Perform side work at the
start and end of each shift in accordance with station assignments
• Welcome and greet all guests -
make all our guest feel comfortable and let them know that you’re there to personally take care of
them
• Graciously clear and precisely mark tables according to courses
• Assist Captains and Kitchen
Servers in service of food
• Observe the guest’s dining experience throughout the duration of the
meal and ensure guest satisfaction with cuisine and service
• Respond promptly and courteously to
any requests • Responsible for knowing ingredients preparation dishes and beverages • Ensure that
any requests
• Responsible for knowing ingredients, preparation, dishes, and beverages • Ensure that
each table is clean and reset in a timely fashion
• Attend all meetings required
• Display pride in

appearance, grooming and adhere to stated uniform standards

• Work in a safe manner and abide by
Workplace Health & Safety standards and Food and Safety Hygiene standards
• Adhere to the
company policies regarding accident and incident reporting procedures
• All other duties assigned

Maintenance

2 Positions $18.00
/hour

40 hours /week
Maybe Overtime

Position Description
Maintenance workers are responsible for painting, grounds keeping, mowing the lawn, minor repairs,
general cleaning, outdoor cleaning, doing laundry, and moving furniture. You may be asked to lift
heavy objects and the use of chemical cleaning products may be required. Your employer may ask
you to perform other duties related to your job type. If you have questions or concerns about this,
please contact InterExchange.
Additional Description
A hotel maintenance person must be able to perform various tasks like general, preventive and
emergency maintenance to ensure hotel maintenance quality standards are achieved and maintained.
Generally, hotel maintenance is done at the front desk, rooms, public areas, and outdoor areas of a
hotel. Maintain a professional appearance and manner at all times. Can communicate well with
guests. Must be willing to "pitch in" and help co-workers with their job duties and be a team player.
Skill Requirements:
• Operational skills: High amount of operational skills are required to know all
types of maintenance jobs like repairing, working of equipment, engineering work, etc.
• Customer
Service: Hotel maintenance is about providing courteous and professional service quality to
customers.
• Interpersonal skills: A hotel maintenance person should have good interpersonal skills as
he/she deals with superiors, colleagues, and different types of customers.
• Scheduling and planning
skills: A maintenance person must perform a number of jobs at a time thus planning and scheduling
are a must.
Main Duties:
• The Main task of a hotel maintenance person is to perform general,
preventive, and emergency maintenance. • Must perform tasks like minor plumbing, electrical repairs,
wall and ceiling repairs, painting, caulking, minor woodworking, changing light bulbs.
• Maintenance
of heating & cooling (HVAC), minor repairs to laundry equipment
• To test emergency lights and
equipment for inspections.
• Refurbishing of chairs, tables, etc (sanding, staining/painting).
• Maintain
the building exterior and "curb appeal" (e.g.., cleaning porches and furniture, parking lots,
landscaping, trash removal, snow removal, splitting and stacking firewood, holiday decorating, etc.)
•
Service the hotel's pool, including adjusting chemicals and cleaning filters, and record logs.
• At times,
exposure to extreme temperatures may be required.
• Comply with attendance rules, no cell phone
policy, and be available to work on a regular basis.
• Respond in a courteous manner to all guests
questions, complaints, and/or requests to ensure strong guest satisfaction
• Climbing, standing,
walking, and lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate the
progress of work assignments with all departments.
• Complete daily checklist • Learning HVAC
computer system
• Replace/repair broken window shades, door locks
• Good skills in the use of hand
and power tools.
• Prioritize work orders and organize oneself to carry them out efficiently
•
Troubleshoot problems and find solutions
• Working well with other team members/Duty
managers/vendors

Front Desk

3 Positions $17.00
/hour

40 hours /week
Maybe Overtime

Position Description
Front Desk positions are responsible for displaying a professional, pleasant attitude to all customers.
Job duties include greeting guests, taking reservations, checking people in and out, helping guest
with problems, answering phones, handling U.S. currency, and general office help. This position
requires excellent skills in English. This position will provide the opportunity to work directly with the
public and gain skills in American customer service. Your employer may ask you to perform other
duties related to your job type. If you have questions or concerns about this, please contact
InterExchange.

Additional Description
The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our
guests have a smooth arrival and departure experience. As the first and last impression of the Hotel,
this high profile department carries a special responsibility. The Front Office is also the natural place
where guests direct comments, questions, suggestions, and concerns.
We are looking for candidates
with excellent personal presentation and interpersonal skills Good problem solving ability and
with excellent personal presentation and interpersonal skills. Good problem-solving ability and
proficiency in Hotel property management systems. Fluency in reading, writing, and spoken English is

also required.
Duties include but are not limited to:
• Manage online, phone, and in-person room
reservations
• Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
• Take payment from customers
• Respond to guests’ issues and complaints in a friendly, courteous,
and timely manner
• Explain local amenities and attractions to guests
• Work with other staff
members to ensure that all guest rooms meet hotel standards and accommodate any special client
needs
• Assist customers with the planning of special events such as weddings and business
conferences
• Arrange specialized services for VIP customers
• Efficiently perform guest check-outs
and actively offer assistance with departure services
• Provide clear communication of any guest
concerns to the MOD for further follow up

Food and Beverage Assistant

1 Position $10.00
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
Food and Beverage Assistants are responsible for waiting on customers, answering customer
questions, setting up and clearing tables, and assisting servers. Your employer may ask you to
perform other duties related to your job type. If you have questions or concerns about this, please
contact InterExchange.

SWT Regulations prohibit employment In positions declared hazardous to youth by the

Secretary of Labor at Subpart E of 29 CFR part 570. This includes the operation of deli slicers,
including setting-up, adjusting, repairing, or oiling such machines or the cleaning of such
machines or the individual parts or attachments of such machines, regardless of the product
being processed by these machines (including, for example, the slicing in a retail delicatessen of
meat, poultry, seafood, bread, vegetables, or cheese, etc.).
Additional Description
Summary of Position
Assist the Bartenders in prepping the station for service and maintaining
cleanliness before during and after. If needed, assist the bar team in preparing drink orders given by
guests at the bar or by servers who take dining room guests’ orders. Barbacks are expected to know
basic bar setup & breakdown, drink garnishes as well as quickly mix drinks accurately and efficiently.
Responsible for assisting the bartenders in proper set-up and inventory of supplies as well as the
cleanliness of the bar area.
Responsibilities & Duties:
• Understand and perform to the company's
Mission Statement and Core values
• Maintain a clean and sanitary work environment. Keep all areas
clean and organized at all times
• Be part of a team - work together and be attentive to each other’s
needs before and during the course of the shift
• Perform side work at the start and end of each shift
in accordance with bar set-up
• Welcome and greet all guests - make all our guests feel comfortable
and let them know that you’re there to personally take care of them
• Monitor stock levels of liquor,
wine, drinks, and supplies - replenish as necessary. • Communicate with Chef/Kitchen concerning
necessary perishable products for upcoming service
• Responsible for knowing ingredients,
preparation, dishes, and beverages • Ensure proper handling of all supplies to prevent breakage, and
help reduce waste
• Communicate pertinent service information to a Manager in a prompt fashion to
allow the team members to respond as necessary
• Ensure equipment is kept clean and in excellent
working condition through personal inspection and by following the restaurant’s preventative
maintenance program
• Fully understand and comply with all federal, state, county, and municipal
regulations that pertain to health and safety requirements of the restaurant, employees, and guests
•
Presents correct guest check in a timely manner and can receive payment and can quickly complete
the transaction
• Attend all meetings required
• Display pride in appearance grooming and adhere to
stated uniform standards
• Work in a safe manner and abide by Workplace Health & Safety standards
and Food and Safety Hygiene standards
• Adhere to the company policies regarding accident and
incident reporting procedures.
• All other duties assigned

Bartender

5 Positions $10.00
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
Bartenders are responsible for all bar liquor sales for both patrons sitting at the bar requiring service
as well as servicing the waitress/waiter staff needing liquor/wine service for the lunch and dinner
patrons. Individual will be responsible for all drink computer entries, balancing cash, credit card, and
checks. Individual will be responsible for cleaning the bar area before leaving shift ensuring that
everything is wiped down, washed and put away in its proper place as well as dusting, sweeping, and
washing floor behind the bar area. Your employer may ask you to perform other duties related to
your job type. If you have questions or concerns about this, please contact InterExchange.
Additional Description
Prepares drink orders given by guests at the bar or by servers who take dining room guests’ orders.
Bartenders are expected to know drink recipes as well as be able to quickly mix drinks accurately and
efficiently. Responsible for the proper set-up and inventory of supplies as well as the cleanliness of
the bar area.
Responsibilities & Duties:
• Understand and perform to the company's Mission
Statement and Core values
• Maintain a clean and sanitary work environment. Keep all areas clean
and organized at all times
• Be part of a team. Work together and be attentive to each other’s needs
before and during the course of the shift
• Perform side work at the start and end of each shift in
accordance to bar set-up
• Welcome and greet all guests - make all our guests feel comfortable and
let them know that you’re there to personally take care of them
• Engage in conversation and help
build loyal guest clientele
• Prepare all drinks for the Dining Room and Bar according to specific
recipes and standards
• Monitor stock levels of liquor, wine, drinks, and supplies. • Replenish stock as
necessary and communicate with Chef/Kitchen concerning necessary perishable products for
upcoming service
• Correctly enter all orders into the point of sales system
• Responsible for knowing
ingredients, preparation, dishes, and beverages • Ensure proper handling of all supplies to prevent
breakage, and help reduce waste
• Communicate pertinent service information to a Manager in a
prompt fashion which will allow the team members to respond as necessary
• Ensure equipment is
kept clean and in excellent working condition through personal inspection and by following the
restaurant’s preventative maintenance program
• Fully understand and comply with all federal, state,
county, and municipal regulations that pertain to health and safety requirements of the restaurant,
employees, and guests • Presents correct guest check in a timely manner and can receive payment
and can quickly complete the transaction. • Attend all meetings required
• Display pride in
appearance grooming and adhere to stated uniform standards
• Work in a safe manner and abide by
Workplace Health & Safety standards and Food and Safety Hygiene standards
• Adhere to the
company policies regarding accident and incident reporting procedures
• All other duties assigned

Housekeeping

5 Positions $16.50
/hour

40 hours /week
Maybe Overtime

Position Description
Housekeepers are responsible for cleaning rooms, vacuuming, changing linens and towels, making
beds, cleaning bathrooms, and doing laundry. This position can be physically demanding and you
may be required to use chemical cleaning products that could contain allergens. Your employer may
ask you to perform other duties related to your job type. If you have questions or concerns about this,
please contact InterExchange.

Additional Description
Guest Room Attendants are responsible for the cleanliness of guest rooms, cottages (including
fixtures and equipment) or private residences (Boat Houses) and the comfort as set by the hotel
procedures and standards.
In addition to ensuring that the guestrooms, private residences and
cottages at Canoe Place are immaculately cleaned per Canoe Place cleaning standards, the Guest
Room Attendants are also responsible for stocking linen rooms and storage areas with clean linens,
retrieving and delivering guest request items as needed to arriving guests, and replenishing of guest
supplies. Duties include:
• Keeps all guest rooms or private residences, vacuumed and dusted. Makes
sure mirrors, furniture, floors, bathroom fixtures, etc… are clean, mark-free, and ensures equipment in
all guest rooms are in working order
• Has a set number of rooms to clean during a shift and/or
specifically assigned a set number of room(s) to detail clean in accordance with our Perfect Room
Program (PRP).
• Removes dirty towels and sheets and replaces them with clean ones from the linen
storage closets.
• Cleans, dust, and sanitizes all areas of the Guest Room (bedroom, living room,
dining room and bathroom, kitchen areas) according to procedure
• Makes bed
• Removes Rooms
service trays, dishes, and carts to service landings
• Stocking of guest linen to the appropriate storage
areas and guest rooms
• Retrieving and delivering guest requests as needed, replenishing guest
amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…)
• Replenishing of coffee/tea
supplies, its accompaniments, and mini-bar items
• Placing rooms in turndown status when being
cleaned.
• Inspects and releases own rooms (but not limited), ensuring all standards are met to
standard and any deficiencies corrected

Server Assistant

5 Positions $10.00
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
 p
Server Assistants are responsible for helping to set tables, deliver food/drink orders, and additional
kitchen/busser duties as needed. Your employer may ask you to perform other duties related to your
job type. If you have questions or concerns about this, please contact InterExchange.

Additional Description
Summary of Position
Delivers and clears to/from the dining room, per Expeditor’s instructions.
Supports the Expeditor in procuring china for services, according to menu needs. Responsible for
knowing all menu items and detailed preparations. Communicates clearly with the Expeditor of the
guest’s pace for proper timing
Responsibilities & Duties:
• Understand and perform to the company's
Mission Statement and Core values
• Maintain a clean and sanitary work environment. Keep all areas
clean and organized at all times.
• Be part of a team - work together and be attentive to each other’s
needs before and during the course of the shift
• Perform side work at the start and end of each shift
in accordance with assignments
• Assist Expeditor in setting stations and having all mise en place
ready for service
• Under the Expeditor’s guidance, deliver plates from the kitchen to the Dining Room
or Bar and be able to explain all items served • Assist captain and back servers when clearing if
necessary
• Observe the guest’s dining experience throughout the duration of the meal
• Ensure
guest satisfaction with cuisine and service
• Respond promptly and courteously to any requests
•
Responsible for knowing ingredients, preparation, dishes, and beverages
• Be ready and willing to
assist fellow staff members as situations arise
• Attend all meetings required
• Display pride in
appearance grooming and adhere to stated uniform standards
• Work in a safe manner and abide by
Workplace Health & Safety standards and Food and Safety Hygiene standards
• Adhere to the
company policies regarding accident and incident reporting procedures
• All other duties assigned

Bell/Door Person

5 Positions $16.00
+ tips /hour

40 hours /week
Tipped Maybe Overtime

Position Description
Bell/Door Persons are responsible for greeting guests/residents at the door, assisting with packages
and taxi cabs, tracking and directing visitors, and maintaining a neat area. Your employer may ask you
to perform other duties related to your job type. If you have questions or concerns about this, please
contact InterExchange.

Cook

2 Positions $25.00
/hour

40 hours /week
Maybe Overtime

Position Description
Cooks are responsible for preparing and cooking food orders per recipe guidelines. Cooks prepare
batters, meat dishes and vegetables. Cooks provide back up to the line during busy hours, including
restocking and maintaining workstations to assure plenty of product is always available. Cooks clean
all workstations at the end of the day, sweeping and mopping of floors. Your employer may ask you
to perform other duties related to your job type. If you have questions or concerns about this, please
contact InterExchange.

SWT Regulations prohibit employment In positions declared hazardous to youth by the

Secretary of Labor at Subpart E of 29 CFR part 570. This includes the operation of deli slicers,
including setting-up, adjusting, repairing, or oiling such machines or the cleaning of such
machines or the individual parts or attachments of such machines, regardless of the product
being processed by these machines (including, for example, the slicing in a retail delicatessen of
meat, poultry, seafood, bread, vegetables, or cheese, etc.).

Additional Description
LINE COOK:
We are looking for a professional Line Cook to prepare food to the exact chef’s
specifications and to set up stations for menu. Line Cook duties will consist of assisting the executive
and sous chef with their daily tasks. The successful candidate will play a key role in contributing to our
customer satisfaction and acquisition goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up and
stocking stations with all necessary supplies
Prepare food for service (e.g. chopping vegetables,
butchering meat, or preparing sauces)
Cook menu items in cooperation with the rest of the kitchen
staff
Answer, report and follow executive or sous chef’s instructions
Clean up station and take care of
leftover food
Stock inventory appropriately
Ensure that food comes out simultaneously, in high
quality and in a timely fashion
Comply with nutrition and sanitation regulations and safety standards
Maintain a positive and professional approach with coworkers and customers
REQUIRMENTs:
Proven
cooking experience, including experience as a Line Chef, Restaurant Cook or Prep Cook
Excellent
understanding of various cooking methods, ingredients, equipment and procedures
Accuracy and
speed in executing assigned tasks
Familiar with industry’s best practices
Culinary school diploma
speed e ecut g ass g ed tas s a a t dust y s best p act ces Cu a y sc oo d p o a
PERSONAL CHARACTERISTICS
Warm and engaging personality with good communication and

interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
Very
self-confident and mature; able to manage systems, employees, and demanding guests
Extremely
self-sufficient with good analytical, administrative, and problem-solving skills
Good discretion and
independent judgement in evaluating data and determining courses of action
Ability to interpret, and
implement management policies or operating practices
Good self-discipline with an ability to
complete tasks independently
Ability to manage multiple tasks, issues, co-workers, and guests in
stressful situations and take responsibility in a professional manner

Host/Hostess

4 Positions $20.00
/hour

40 hours /week
Maybe Overtime

Position Description
Hosts/hostesses are responsible for helping customers, seating them, taking their orders, using a cash
register, and keeping the host station clean. You should also be prepared to help out where needed
and in general help keep the restaurant clean and running smoothly. Your employer may ask you to
perform other duties related to your job type. If you have questions or concerns about this, please
contact InterExchange.
Additional Description
Summary of Position
Working under the overall direction of the Lead Host and /or Maître D’, the host
is attentive to the overall first impression that a guest receives, greeting all guests with warmth and
hospitality. Hosts communicate guest specifications and requirements to the Manager to provide an
unparalleled dining experience and ensure the cleanliness and organization of the assigned guest
service areas, such as the coat check, bathrooms, and salon/foyer.
Duties and Responsibilities
•
Understand and perform to the company's Mission Statement and Core values
• Maintain a clean and
sanitary work environment - keep all areas clean and organized at all times
• Be part of a team - work
together and be attentive to each other’s needs before and during the course of the shift
• Complete
all opening, mid, and closing procedures; complete daily checklist and side-work assignments
•
Welcome all guests and ensure they are given warm, responsive, professional, and gracious service
•
Seat guests in accordance with their preferences and under the direction of the Manager on duty. •
Work to balance out the guest flow and maximize covers in the dining room
• Accommodate special
seating requests whenever possible. • Understand how to accommodate guests with disabilities
within the dining room and bar to ensure they have a pleasurable experience
• Be able to properly
manage time and resources and work efficiently with minimal supervision
• Preform walk-through
quality checks in the bar and lounge area frequently during service through personal inspection
•
Collaborate with the Chef and Managers in any menu changes and menu distribution
• Update the
floor plan regarding cancellation, no-shows, and table requests
• Assist guests in taking reservations
when needed
• Update guests’ notes in the reservation system at the end of every shift
• Remain
knowledgeable of all the restaurants, hotel, and building activities that take place in the local market
and surrounding areas to benefit the guests' experience. • Competently utilize reservation system for
appropriately facilitation reservations and guest placement for assigned properties
• Communicate
with managers to ensure the most pleasurable dining experience possible - alert management to any
guest dissatisfactions or areas of potential conflict
• Use appropriate language and stated verbiage
when speaking and or writing guests
• Maintain and establish comprehensive and confidential files
•
Demonstrate a passion for details and a willingness to learn
• Attend all meetings required
• Display
pride in appearance, grooming and adherence to stated uniform standards
• Work in a safe manner
and abide by Workplace Health & Safety standards and Food and Safety Hygiene standards
• Adhere
to the company policies regarding accident and incident reporting procedures
• All other duties
assigned