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Spring 2023 ENG 381: Technical Communication Syllabus
Spring 2023 ENG 381: Technical Communication Syllabus
Spring 2023 ENG 381: Technical Communication Syllabus
Technical
Communication
Dr. Beardsley
Spring 2023
English 381: Technical Communication
Section 01 – Spring 2023 – Online
Table of Contents
English 381: Technical Communication ................................................................................................................................. 3
Introduction ............................................................................................................................................................................ 3
Course Description ................................................................................................................................................................. 3
Goals ....................................................................................................................................................................................... 3
Participation & Late Work...................................................................................................................................................... 3
Required Materials ................................................................................................................................................................. 3
Optional Materials ................................................................................................................................................................. 3
Assignment Overview ............................................................................................................................................................ 3
Peer Review Expectations ...................................................................................................................................................... 3
Email & Slack Policy ................................................................................................................................................................ 3
Western Online Access & Technical Requirements .............................................................................................................. 4
Technical Support ................................................................................................................................................................... 4
Brief Assignment Descriptions ............................................................................................................................................... 4
1. Participation/Homework: 15% .................................................................................................................................. 4
2. Application Packet: 25% ............................................................................................................................................. 4
3. Popular Culture Project: 60% ..................................................................................................................................... 4
a. Project Proposal: 5% .............................................................................................................................................. 4
b. Progress Memo: 10%.............................................................................................................................................. 4
c. Analysis Report: 20% .............................................................................................................................................. 4
d. Social Media Campaign: 25% ................................................................................................................................. 4
Grading Scale .......................................................................................................................................................................... 5
Student Hours ......................................................................................................................................................................... 5
University Writing Center ...................................................................................................................................................... 6
Writing Guidelines .................................................................................................................................................................. 6
Revision Policy ........................................................................................................................................................................ 6
Extension Policy...................................................................................................................................................................... 6
Feedback ................................................................................................................................................................................. 6
Course Schedule ..................................................................................................................................................................... 7
Course Introduction ............................................................................................................................................................... 7
Week 1 ................................................................................................................................................................................ 7
Week 2 ................................................................................................................................................................................ 7
Application Packet.................................................................................................................................................................. 7
Week 3 ................................................................................................................................................................................ 8
Page 1
Week 4 ................................................................................................................................................................................ 8
Week 5 ................................................................................................................................................................................ 8
Popular Culture ʹSocial Media Campaign ............................................................................................................................ 8
Week 7 ................................................................................................................................................................................ 9
Week 8 .............................................................................................................................................................................. 10
Week 9 .............................................................................................................................................................................. 10
Week 10 ............................................................................................................................................................................ 11
Week 11 ............................................................................................................................................................................ 11
Week 12 ............................................................................................................................................................................ 12
Week 13 ............................................................................................................................................................................ 12
Week 14 ............................................................................................................................................................................ 12
Week 15 ............................................................................................................................................................................ 12
Week 16 ............................................................................................................................................................................ 13
Final Exam ............................................................................................................................................................................. 13
General Course Policies ........................................................................................................................................................ 14
Professionalism and Respect
........................................................................................................................................... 14
Students’ Rights and Responsibilities .............................................................................................................................. 14
Academic Integrity ........................................................................................................................................................... 14
Incompletes...................................................................................................................................................................... 14
Accessibility Statement
.................................................................................................................................................... 14
Disability Resources Center
.............................................................................................................................................. 14
Students with Disabilities................................................................................................................................................. 15
Title IX............................................................................................................................................................................... 15
Technical Support
Technical support is available through the University Technology (uTech) Support Center
● Phone: (309) 298-8324
● Email: support@wiu.edu
● Website: http://www.wiu.edu/university_technology/
Grading Scale
Assignments will be graded and posted within 14 days after the assignment’s due date. Your grade will be determined
using the following grading scale:
Student Hours
I hold student hours in person (Simpkins 129) and virtually (Gather.Town). Student hours are dedicated to meeting with
students one-on-one or in small groups to discuss questions about the course material, unpack assignment prompts,
brainstorm ideas, strategize for keeping up with coursework, develop researching, brainstorming, and writing skills, and
working with students to get back on track. Even if you don’t have any questions, please feel free to drop by student
hours and chat.
My Spring 2023 student hours are as follows: If my student hours conflict with your class or work
M 2 – 3 PM schedule, send me a message and we can set up an
T 11 AM – 12 PM alternate meeting time.
Th 2 – 4 PM
ENG 381-01: Spring 2023 Page 5
University Writing Center
The University Writing Center (UWC) is your go-to resource at any stage of the writing process! Appointments are
available in three formats: in-person (3rd Floor, Malpass Library or QC Complex 2219), online (real-time with video or
chat and document sharing), and etutoring (asynchronous feedback on an uploaded paper).
You’ll be required to make UWC appointments throughout the semester. Please request that the UWC consultant send
me a copy of the client report after your visit (consultants will need my email, a-beardsley@wiu.edu). Your UWC
appointments contribute to your Participation/Homework grade.
UWC Hours (3rd Floor, Malpass Library) Quad Cities In-Person Hours (QC Complex 2219)
M – Th: 9 AM – 9 PM M, W, F: 9 AM – 12:30 PM
F: 9 AM – 4 PM T: 12:30 – 4 PM
Sun: 2 – 9 PM Th: 5 – 9 PM
Writing Guidelines
As you begin learning about reader-centered communication, you will see that style guidelines depend on a multitude of
factors (audience, publication, etc.). You will choose one citation style (APA, IEEE, or MLA) for formal citations, and we’ll
study how sources are cited on social media. I expect that you work to properly cite sources and learn the requirements
for a citation style. In addition to the required textbook for this course, the Purdue Owl Online Writing Lab is an
excellent resource.
Revision Policy
Because writing is a process, you'll have the opportunity to revise pieces of the Application Packet and Popular Culture
Project deliverables. Revisions are optional, and I encourage you to review my feedback on your final assignment and
choose whether you'd like to revise or not. The due dates for revisions will be announced after the deliverable is graded.
For example, if I release the final deliverable grades for the Application Packet on M 2.20, you’ll receive information
about revising and the due date at that time.
If you receive a C or below, you must meet with me to discuss the assignment before you submit the revised deliverable.
Extension Policy
Extensions aren’t always possible, but just like at a job, sometimes they’re necessary. If you need an extension on the
final deliverable for a major assignment (Application Packet, Project Proposal, Progress Memo, or Analysis Report) you
must message me at least 24 hours in advance. I will provide you with an updated due date at that time. You may not
receive extensions on discussion posts, small homework assignments, or drafts; your colleagues need time to respond to
your work, and we must respect their schedule. Additionally, you cannot receive an extension on your Social Media
Campaign because it takes the place of a final exam.
Feedback
The feedback I give varies by assignment. I read all Discussions and Homework submissions, but I will only comment on
them extensively if (1) the post directly relates to a component of a major assignment, such as topic selection or a
section draft, or (2) the post doesn't quite meet the requirements of the assignment and you need a bit of guidance to
move forward. I also provide key takeaways from homework assignments in my weekly Slack announcements.
Page 6
Given the nature of this course and the length of assignments, I don't comment on drafts. Instead, you'll peer review
each other's drafts, offering insightful feedback. If you would like to discuss a draft with me, I'm more than happy to set
up a Zoom meeting or answer questions on Slack.
For major assignments, I will use a combination of in-text comments on Western Online, a rubric, and a short,
summative paragraph to provide feedback.
Course Schedule
Subject to Change
This schedule provides an overview of readings and assignments for the entire semester. For detailed assignment
descriptions and supplemental materials (slides, videos, etc.) you must use the weekly modules under Content in
Western Online. If you only look at the homepage, you will miss due dates and directions for the week.
Course Introduction
Week 1
Th 1.19 Introduction to Our Course
x Read This First: Welcome to Technical Communication [Western Online Page]
x Then, read the following Western Online Pages in this order:
o How This Online Course Works
o Slack
o Gather.Town
o Syllabus and Course Calendar
Homework
x Discussion – “About Me” Infographic [Post Due Th 1.19; Response Due M 1.23]
x Anderson, Ch. 1, “Communication, Your Career, and This Book”
x Join Slack Workspace + Post a meme/gif to the #random channel
Week 2
M 1.23 What Is the Work of Technical Writers?
● Anderson, Ch. 6, “Organizing Reader-Centered Communications”
● Anderson, Ch. 14, “Designing Reader-Centered Pages and Documents”
Homework
● Discussion – The Work of Technical Writers Reading Response [Post Due M 1.23;
Response Due Th 1.26]
● Take Intro Quiz (closes on M 1.30)
Application Packet
Th 1.26 Searching for + Analyzing Job Ads
x Read Assignment 1: Application Packet
x Anderson, Ch. 2, “Overview of the Reader-Centered Approach: Writing for a Job”
Homework
x Discussion – Find and Analyze 1 job Ad + Make a T-Chart [Post Due Th 1.26; Response
Due M 1.30]
Homework
x Discussion – Grade Student Cover Letter Examples [Post Due M 1.30; No Response]
x Cover Letter: Introduction + First Body Paragraph
Th 2.2 Résumés
x Anderson, Ch. 9, “Persuading Your Readers”
x Anderson, Ch. 10, “Developing an Effective, Professional Style
x Review Student Résumé Examples
Homework
x Résumé Section
x Discussion – Grade Student Résumé Examples [Post Due Th 2.2; No Response]
x Review the feedback you received on the introduction and first body paragraph of your
cover letter
o Finish your cover letter draft
o Make an appointment at the UWC to receive feedback on your cover letter
Your appointment can be face-to-face, online (synchronous), or
etutoring (asynchronous)
Week 4
M 2.6 Draft Due ʹApplication Packet Draft
x Review the assignment requirements and rubric while you work
x Anderson, Ch. 15, “Revising Your Drafts”
Homework
x UWC Appointment #1: Cover Letter completed by today
o Have the consultant email the client report to a-beardsley@wiu.edu
Week 5
M 2.13 NO CLASS ʹUNIVERSITY CLOSED
Lincoln’s Birthday Observed
For the final deliverable, you’ll use the website Canva to create a social media campaign. There are resources for using
Canva posted on Western Online. I encourage you to play around and be creative while you design.
Week 6
M 2.20 Introduction to the Popular Culture Social Media Campaign Project
x Project Overview: Popular Culture – Social Media Campaign
x Listen to Dr. Buchanan’s interview with Sara Austin
x Batchelor, “What is Popular Culture?”
x Austin, “Introduction”
Homework
x Discussion – Intro to Pop Culture Reading Response [Post Due M 1.23; Response Due
Th 1.26]
Homework
x Discussion – Reader-Centered Proposals + Topic Ideas [Post Due Th 2.23; Response
Due M 2.27]
x Discussion – Comics and Graphic Novels [Post Due Th 2.23; Response Due M 2.27]
Week 7
M 2.27 Conducting Research + Citing Sources
x Anderson, Ch. 4, “Conducting Reader-Centered Research: Gathering, Analyzing, and
Thinking Critically about Information”
x Anderson, Ch. 5, “Using Six Reader-Centered Research Methods”
x Anderson, Appendix A, “Documenting Your Sources”
Homework
x Discussion – Find and Analyze a Graphic [Post Due M 2.27; Upvote Due Th 3.2]
x Discussion – Children’s Texts [Post Due M 2.27; Response Due Th 3.2]
x Citations Page Draft
x Make an appointment at the UWC to receive feedback on your Project Proposal
Homework
x Discussion – Find and Analyze a Social Media Post [Post Due Th 3.2; Upvote Due M 3.6]
x Discussion – Fiction, TV, and Movies Part I [Post Due Th 3.2; Response Due M 3.6]
Week 8
M 3.6 Magliocco Lecture: Sara Austin
Today’s class is dedicated to attending the 2023 Magliocco Lecture. An alternative assignment
will be provided on WO for those who are unable to attend in person.
Homework
x UWC Appointment #2: Project Proposal completed by today
o Have the consultant email the client report to a-beardsley@wiu.edu
Homework
x Discussion – Magliocco Response [Post Due Th 3.9; No Response]
x Discussion – Fiction, TV, and Movies Part II [Post Due Th 3.9; Response Due M 3.20]
Week 9
M 3.13 NO CLASS
Th 3.16 SPRING BREAK
The university is closed Mon., March 13 – Fri., March 17
Homework
x Discussion – The Role of Reader-Centered Correspondence [Post Due Th 3.23; Response
Due M 3.27]
Week 11
M 3.27 Designing Graphics
x Read Social Media Campaign Assignment Sheet and Rubric
x Anderson, Ch. 12, “Creating Reader-Centered Graphics”
x Anderson, Ch. 13, “Creating Eleven Types of Reader-Centered Graphics”
x Moeggenberg, “20. Inclusion,” Keywords in Design Thinking: A Lexical Primer for
Technical Communicators & Designers
Homework
x Discussion – Exploration 1: Images and Social Media [Post Due M 3.27; Response Due
Th 3.30]
x Make an appointment at the UWC to receive feedback on your Progress Memo
o Your appointment can be face-to-face, online (synchronous), or etutoring
(asynchronous)
Homework
● Best Practices + Sources Page
Homework
x Discussion – Exploration 2: Videos and Social Media [Post Due M 4.3; Response Due Th
4.6]
Th 4.6 Work Day: Progress Memos + Your Choice Pop Culture Text
x UWC Appointment #3: Progress Memo completed by today
o Have the consultant email the client report to a-beardsley@wiu.edu
Week 13
M 4.10 Final Draft Due ʹProgress Memo
x Finish your Progress Memo and submit the final draft as a single PDF.
Th 4.13 Work Day: Analysis Report + Choice Pop Culture Text
Whether you’re reading a novel, watching a TV show/movie, or engaging with some other text,
you must be finished reading/viewing/listening today.
x Finish reading, viewing, listening, and work on your Analysis Report
x Make an appointment at the UWC to receive feedback on your Analysis Report
o Your appointment can be face-to-face, online (synchronous), or etutoring
(asynchronous)
Week 14
You must schedule a 10-20-minute meeting (in-person, video chat, or live Slack chat) with Dr. B for this week to
discuss your Popular Culture Project, specifically your social media mockups. The meeting must take place before 4
PM on F 4.21 and goes toward your Homework/Participation grade.
Week 15
M 4.24 Final Draft Due ʹAnalysis Report
Finish your Analysis Report and submit the final draft as a single PDF.
x Extra Credit: Make an appointment at the UWC to receive feedback on your Social
Media Campaign
o Your appointment can be face-to-face, online (synchronous), or etutoring
(asynchronous)
ENG 381-01: Spring 2023 Page
12
Th 4.27 Draft Due ʹSocial Media Campaign
There are no readings/discussions for today. Use this time to work on your Social Media
Campaign.
x Review Social Media Campaign requirements while you work
Week 16
M 5.1 Feedback Due ʹSocial Media Campaign Peer Review
Today is dedicated to peer review. Use this time to provide feedback for your classmates.
x Review Peer Review Guidelines and Expectations (Western Online Page) while you work
x UWC Appointment #5: Social Media Campaign (Extra Credit) completed by today
o Have the consultant email the client report to a-beardsley@wiu.edu
Homework
● Course Eval
● Semester Reflection
Final Exam
The Social Media Campaign is your final for the course—there is no separate final exam.
AcademicIntegrity
Responsible academic conduct is required in this and all other WIU courses. Plagiarism and cheating are serious
infractions subject to University policy on academic integrity. Scholastic dishonesty in any portion of the work for this
course shall be grounds for awarding a grade of F for the assignment or an F for the entire course, and further
disciplinary action may be taken.
It is crucial that you turn in your own work and that you document the sources for ideas that are not your own. If you
are using material or ideas from another source, including the internet and any graphics, and have questions about how
to properly document the material, you should consult a style manual for guidelines. If you remain unsure or if you have
any questions about what constitutes plagiarism or cheating, please contact me before the assignment is due.
Please note that turning in work for this class that was prepared for another class or by another individual will be
considered cheating. The policy on plagiarism and cheating applies to all drafts, as well as final products, turned in for
this course.
For the university’s policy on academic integrity, including plagiarism and cheating, refer to
http://www.wiu.edu/policies/acintegrity.php.
Incompletes
An incomplete (“I”) grade will be given in extraordinary circumstances (i.e., prolonged illness, death in family) at my
discretion. It will not be considered unless the amount of work remaining in the course is limited and you had a passing
grade before the incomplete assignment. The assignment of an “I” requires a written agreement between me and you
specifying the time and manner in which you will complete the required assignments. Failure to adhere to the contract
could result in an F for the missing work.
Accessibility Statement
Students with disabilities: In accordance with University values and disability law, students with disabilities may request
academic accommodations where there are aspects of a course that result in barriers to inclusion or accurate
assessment of achievement. To file an official request for disability-related accommodations, please contact the
Disability Resource Center at 309-298-2512, disability@wiu.edu or in 143 Memorial Hall. Please notify the instructor as
soon as possible to ensure that this course is accessible to you in a timely manner.
Title IX
University values, Title IX, and other federal and state laws prohibit sex discrimination, including sexual
assault/misconduct, dating/domestic violence, and stalking. If you, or someone you know, has been the victim of any of
these offenses, we encourage you to report this to the Title IX Coordinator at 309-298-1977 or anonymously online at:
http://www.wiu.edu/equal_opportunity_and_access/request_form/index.php. If you disclose an incident to a faculty
member, the faculty member must notify the Title IX Coordinator. The complete Title IX policy is available at:
http://www.wiu.edu/vpas/policies/titleIX.php.