PROFESSIONAL SUMMARY

 Over 15 years of experience in Information Technologies with expertise in QA including but not limited to
acceptance testing, system testing, and regression testing
 Experience include planning and execution phase for the maintenance items and enhancement to
application systems.
 Very good understanding of SDLC and testing methodologies. Multiple years of testing in both Agile and
Waterfall environments

TECHNICAL SKILLS
 Testing Tools: JIRA, ALM, TFS, VersionOne, QTP/UFT, GitHub
 Database Software: AWS, Microsoft SQL Server, PL/SQL, TOAD, Rational ClearQuest, Oracle, Oracle
SQL Developer.
 Programming Languages: C++, UNIX, Java
 Web development: HTML, XML
 Management: MS Project, Office, Excel, Access, Power Point, Visio

EDUCATION
 M.S., Computer Science Jackson State University, Jackson, MS
 B.S., Computer Science, Jackson State University, Jackson, MS

CERTIFICATIONS
 CompTIA Project + Certification for IT projects

TRAINING
 Java Training Course (5 weeks), Accenture, Lansing, MI - 2005

PROFESSIONAL EXPERIENCE

MemberSuite – Dunwoody, GA
May 2019 – Present
QA Engineer
 Work on Mobile Responsive Portal application, a new member portal experience to replace the legacy
one.  Assess software quality through manual testing and automating of regression test cases
 Contribute to requirement analysis by participating in backlog grooming sessions
 Perform browser and mobile Testing
 Test case creation and execution
 Other duties include defect logging, regression testing and production post-release testing
 Worked in an Agile environment

General Motors – Roswell, GA

Feb 2013 – Apr 2019
IT Test Analyst
 Member of the Global Corporate Functions team that worked on PeopleSoft, Taleo and RedCarpet
applications.
 Evaluated test requirements for projects
 Managed testing for large development projects with highly technical resources
 Developed Software test plans, create test estimates and execute testing of software application using
various technologies
 Implement GM software testing practices
 Worked with multiple platforms. – Java, Mainframe and COTS
 Utilized both ALM / Quality Center and TFS for writing test cases and logging defects
 Used UFT to automate regression tests
 Worked in a hybrid Agile/SCRUM and Waterfall environment.
Autotrader.com - Dunwoody, GA
Apr 2011 – Dec 2012
QA Analyst
 Work as tester on HomeNet IOL application. The application receives feeds from dealers and lists
automobile advertisements on the AutoTrader.com websites
 Work with BI – Mobile consolidation team. Test on mobile devices (iPhone, Android and Blackberry
phones) and mobile websites to ensure that the system is capturing the right tags, displaying the correct
parameters and verifying that the data is accurate
 Perform testing on mobile app and mobile website to make sure they have same functionalities as the
browser site
 Estimate testing tasks
 Utilize user stories and created use cases for development of test cases and writing test scripts
 Load testing documents into SharePoint and loaded test cases and scripts into Quality Center / ALM
 Use SQL Server to upload data, verify data, and join tables in the databases
 Use Microsoft SQL Server 2008 and PL/SQL as database management tools
 Participate in daily calls and chats with remote developers, using Skype, Office Communicator, and Go
To Meeting
 Use UNIX commands to add files, update files and other file management purposes

Automatic Data processing (ADP) - Alpharetta, GA

Feb 2010 – Apr 2011
QA Analyst
 Worked as tester on the company’s HR and Payroll application. Execute system tests, regression tests
and smoke tests
 Part of dynamic team responsible for ensuring that ADP new product mirrors the functionality of the
legacy application.
 Wrote defects using Lotus Notes and ClearQuest
 Used Oracle SQL Developer to query database and perform backend testing
 Document and disseminate test results
 This was a contract position

SAGE SOFTWARE, St. Petersburg, FL

Jan 2008 – Oct 2009
QA/Test Engineer
 Worked as a tester on the various HR and Payroll Services products. Establish test scripts and manually
evaluate and test new or modified software programs to verify that programs function according to user
requirements and conform to established guidelines.
 Provided estimates for creating test plans and testing specific features.
 Wrote test cases that closely matched functional requirements.
 Performed smoke testing, functional testing, backend testing, black box testing and integration testing.
 Entered defects that are accurate, clearly stated and submitted in a timely fashion in DevTrak.
 Created and tested test data.
 Provided input for program schedules and was responsible for creation and development of use cases
 Performed backend testing by writing SQL queries directly to the database. Used both Microsoft Server
and TOAD
 Compared Quality Center and Borland SilkTest in order to recommend testing tool for automated
regression and functional testing
 Participated in web testing of system before going live to assure web application’s ability to work properly
 Worked in an Agile method testing environment

State of Michigan, Lansing, MI

Sep 2005 – Nov 2007
QA Analyst
 Employed as a Deloitte consultant on the new state of Michigan welfare application. Worked as a tester
on the batch/interface testing team
 Planned for testing by writing test conditions and expected results (test cases)
 Prepared for testing by writing test scripts and executed tests in Quality Center
 Checked whether the data displayed in the GUI front-end matches with the particular data in the backend
 Managed the testing effort of web-based applications
  Worked with SQL Queries and UNIX scripts
 Assigned the defects to the developers and tracked status using ClearQuest.
 Performed the regression test with new builds
 Wrote SQL queries for backend testing using TOAD to verify that data received populated correctly in the
database and that the information was displayed in the application
 Worked with the state employees in UAT to ensure that the application met the user requirements.

QA Analyst/Tester
 Employed as an Accenture consultant to the State of Michigan working on the Michigan Child Support
Enforcement System (MiCSES). Passed the company intense Java training course in order to be
considered for employment
 Planned for User Acceptance and System Test
 Attended and contributed to all JADs/requirements/functional design sessions as assigned
 Identified test conditions for units of work
 Associated test conditions to scripts
 Wrote test cases and test scripts
 Performed web-based testing by performing user interface testing for validation and user friendliness
 Perform test execution
 Used SQL to find test data
 Executed system test scripts
 Identified discrepancies between expected and actual results

LUCENT TECHNOLOGIES, Naperville, IL

Jun 1999 – Dec 2003
Project Manager
 Determined technical feasibility and impacted subsystems of features to be developed
 Worked with system engineers and architects to determine technical requirements and architectural
impact on the company’s existing cellular system
 Ensure that feature had the necessary resources to begin actual development
 Estimated the software/hardware development testing effort
 Used Visio to develop call flow diagrams or workflow diagrams to determine which manner the work will
be done
 Developed metrics to measure estimates
 Authored estimation process document and related papers

Tester
 Ensured that related components of Lucent’s Executive Cellular Processor function properly when
assembled together, and that the data can be passed correctly between components without breaking.
 Execute Test Scripts
 Identify discrepancies between expected and actual results