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BSBOPS503 Student Assessment Tasks
BSBOPS503 Student Assessment Tasks
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i Assessment information
Information about how you should complete this assessment can be found in
Appendix A of the RSB Student User Guide. Refer to the appendix for information on:
● where this task should be completed
● how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RSB
has provided you with an assessment cover sheet, please ensure that you use that.
2. System planning
Make sure you are familiar with the business you are basing this assessment on and
have read through the necessary background information, relevant policies and
procedures and that you have identified all stakeholders. It’s important at this step
that you have your business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1 of your Project Portfolio.
Once you are comfortable with what you need to do, arrange a meeting with the
system users and other stakeholders who may need to be involved during this
stage of the planning.
3. Stakeholder meeting
Meet with the system users and relevant stakeholders (at least three other
students or people). Discuss and take notes so you can complete Section 1 of your
Project Portfolio after the meeting. The meeting should last for approximately 20
mins.
At the meeting:
● Discuss the organisational requirements and policies including any legislative
requirements such as data security and privacy
● Brainstorm suitable options to meet requirements
● Ask for feedback on any systems they may have used previously and what
they believe the pros and cons are of those systems
● Discuss the budget
● Discuss how a new system can best be implemented and how they would
prefer to be trained in its usage.
During the meeting, you will need to demonstrate effective communication skills
including:
● Speaking clearly and concisely
● Using non-verbal communication to assist with understanding
When you complete Section 2, include the following activities into your
implementation strategy:
● System initial roll out – how will information about the system be
communicated to staff and how will you encourage full participation from the
outset?
● Procedure development – how will procedures be documented and which
procedures need to be developed as part of the roll out?
● Training and support – how will training and support for staff using the
system be implemented and managed immediately and for future staff training
needs?
● Monitoring – how will monitoring processes for usage, security and output
take place and during which frequencies and timeframes will these activities
take place?
● Continuous improvement – how will improvements identified be managed
and implemented?
Show your colleagues you met with in the previous activity step the training and
support plans you have developed and confirm with them that they believe these
will be suitable. Consider feedback and work this into your planning as and if
relevant. If you modify your plans then save the original copy of your Project
Portfolio as Draft and your revised copy as Modified.
Submit to your assessor.
◻ I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.