CURRICULUM VITAE

Mayur Rajesh Karale Contact No.: 7387404414

204, Siddhartha Apartment,
Chandansar, behind Tandul Bazaar, Email ID: mayurkarale143@gmail.com
Virar (E). Thane – 401303

Career Objective

To learn, grow and excel through smart work and Dedication. To give my best services to the organization I
work for, with all my enthusiasm, passion, and decision-making skills.

Summary

• Bachelors’ in Banking and Insurance with 10+ years of experience

• Working as Senior Analyst with Willis Towers Watson since March 2017
• Adept in business, financial and Insurance research
• Exposure to Eclipse, AS 400, Connected Market Services, EPIC, Power BI and SQL
• Exposure to US Mortgage Market
• Strong hold on Research and analytics

Skills

• Stakeholder Management
• Strong Communicator
• Operations Development
• Data Analysis
• Collaborative Leader
• Project Coordination
• Report writing
• Conflict Resolution
• Time Management

Additional Skills:

• Well versed in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
• Basic knowledge of POWER BI AND SQL with advanced knowledge in MS Excel.
• Team Player, Positive, Optimistic, Ability to work under pressure, Competitive, Goal Oriented,
Devil’s Advocate.

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Work Experience:

Willis Towers Watson: An Insurance Broking and Research Company

ӝ Senior Analyst – FINMAR Market Services: Currently working with FINMAR Market Services,
with Willis Towers Watson as a Specialist, from March 20, 2017 to till date.

✓ Responsible for Auditing of reports on need basis to ensure quality of research reports
✓ Preparation of monthly, quarterly report packs for Insurance carriers/clients, including
written commentary to provide insight into the contents of the data within the report
✓ Responsible for research on demand to enable Client Relationship Managers
✓ Preparing SOPs for all tasks within the process
✓ Assist Client Relationship Managers in UK, US, Europe and APAC in reviewing client report
packs regularly and come up with different types of analysis slide decks.
✓ Provide input on the preparation/style/content/quality/design of the report packs to
carrier/clients
✓ Giving recommendations to the stakeholders regarding business opportunities
✓ Provide input on corrective action required to enhance data capture/data audit process
performance and on any potential improvements/enhancements to the process or team’s
performance
✓ Responsible for delivering ad- hoc projects for the betterment of the process
✓ Responsible for assisting with on-the-job training of new employees.

Ocwen Financial Solutions Pvt. Ltd, Mumbai.

ӝ Analyst – Investor Relations: Worked from June 15, 2016 to March 17, 2017.

✓ Responsible for working with internal business units with the requests of approval and
denial of loan modifications, doing timely follow-up with Investors in order to provide
suitable resolution.
✓ Providing appropriate and timely solutions to the questions & inquiries received from
Investors and all internal business units, in accordance with the departmental and company
policies and procedures.
✓ Working on weekly and monthly reports and dashboard.
✓ Assisted with on-the-job training of new employees.
✓ Responsible for miscellaneous job-related duties as assigned by departmental group leader,
supervisor or manager, including special projects.

ӝ Consumer Account Analyst – Consumer Ombudsman: Worked from February 17, 2014 to June 14,
2016.

✓ Responsible for thoroughly reviewing, analyzing and interpreting all events and actions that
did or did not occur on customers’ accounts that are in dispute, and to provide a fair and
impartial assessment of the Bank’s servicing of the loan.
✓ Worked with the Bank’s business units to fully understand their policies and procedures and
the actions taken in relation to loans in dispute.

✓ Educated customer’s, management and consumer advocacy groups as to the details of the
disputes, the resolutions and the Bank’s policies and procedures as they pertain to the
dispute.

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 ✓ Provided a potential recommendation if needed to implement a resolution.

ӝ Associate – Contract Management: Worked from January 31, 2013 to February 15, 2014.

✓ Responsible for thoroughly verifying documents received from Ocwen’s attorneys related to
foreclosure proceedings of the property.
✓ The list of documents includes Verified Complaint, Affidavit of Debt, Substitution of Trustee,
and Declaration Pursuant to Trustee etc.

Bank of America (BA Continuum India Pvt. Ltd), Mumbai.

ӝ Associate – FNMA – BFS Post Sale Initial Claims: Worked with FNMA – BFS Post Sale Initial Claims
from June 13, 2011 to January 29, 2013.

✓ Responsible for verifying the loans received from Presale, DIL & REO dept. of BFS.
✓ Responsible for verifying whether the loans have all the information for filling the claim. To
identify the correct tax coverage periods. Information need to be verified from various
screens in AS400.
✓ Documentation of book loss items is done in AS400 to ensure that these items can be verified
& claimed by the book loss dept.

Educational Qualification:

BOARD / Year of Percentile

INSTITUTE / COLLEGE Course
UNIVERSITY Passing Obtained
T.Y.
Viva Institute of Management, Virar (W) Mumbai University 2011 73%
BCom
Utkarsha Junior College of Arts, Commerce & Maharashtra State
H.S.C 2007 64%
Science, Virar (W) Board
Namdar Gopal Krishna Gokhale High school, Maharashtra State
S.S.C 2005 60%
Borivali (W) Board

Personal Details:

• Date of Birth : 16TH April 1990

• Languages Known : English, Hindi and Marathi

• Passionate about : Reading, writing, traveling, singing etc.

I hereby declare that the above-mentioned details are as on today, complete and correct to my fullest
knowledge.

DATE:
PLACE: Mayur Karale.

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