RESEARCH AND OUTPUT

(MGMT2)
POTATO MARC PHILIP BSMT S 3-1

•what are the quality management principle of ISO standards?

The ISO 9001 quality management system also defines requirements for meeting customer
needs and overall customer satisfaction, rather than just adhering to product specifications.
That's because the quality of your products depends, ultimately, on whether and how well they
meet customer needs.

•what is ISO accreditation?

ISO stands for 'International Organisation for Standardisation'. Getting ISO accreditation means
that you've proved your services and processes are world-class in their quality, safety and
efficiency — hugely reassuring for both you and your clients.

•what is an ISO management system?

ISO is an internationally recognized quality management standard. It is a set of standards that

provides a framework for companies to manage their quality. The ISO standards ensure that
the company's products, services, and processes are consistent with the customer's and
market needs.

•what is the ISO defination of quality?

The ISM Code focuses on the safe management and operation of ships and pollution
prevention. The ISO 9001 series is designed to ensure that customer requirements for quality
are met.

ISO 9000's definition of quality is “degree to which a set of inherent characteristics fulfils
requirement”. We often take this definition for granted. This blog will raise some questions
about this definition because it restricts the meaning of the term quality and it is unclear to what
this definition applies.

•what is the ISM code and ISO 9001?