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GARY SMITH CLARK

Montes de Oca, San José | +506 83303499 | gary.smith.clark@gmail.com | LinkedIn

Dear Clear Source Team,

With the utmost eagerness, I want to express my interest & passion for the Customer Support
Technician role at ClearSource. As someone who is passionate about providing support to
different stakeholders with strong business acumen, I know my versatile skills and
qualifications will make me an asset to the team.

As you will find on my resume, I have had various experiences with many different roles in
Customer Support & Administrative Assistant from my time at Clicklease Costa Rica and
other roles. I am looking to make the next step in my career by leveraging my creativity,
attention to detail, analytical skills, and customer satisfaction service to increase client
engagement within your company.

As a prospective employee, I can immediately bring the following qualities to the team:

Previous Customer service and Operations Experience: In my previous experience as a

Customer Advisor and Administrative assistant at Clicklease, I collaborated with the support
team through platforms including Salesforce and Excel. Prepare complete and accurate work
including appropriately notating accounts as required. Ability to learn including strong
problem-solving skills. Understand problems that vendors and clients are facing, categorize,
document, and decide on a course of action on when and to whom to Escalate. I also participate
in activities designed to improve customer satisfaction and business performance.

Collaboration, Priority, and Adaptability Skills: Throughout my experiences, I’ve

collaborated with both internal and external stakeholders to present data regarding our business
models. By doing so, I created stronger relationships with senior level executives and
organizations including finance, retail, and sales. I’ve worked on multiple projects at once and
exceeded expectations in each of my roles.

While my resume provides a quick summary of my experiences, I hope to have the opportunity
to share how I can bring value to your company’s needs.

Sincerely,

Gary Smith Clark