Intern - Sales

About us:
Established in 2014, Swiggy is India’s leading tech-driven on-demand delivery platform engineered to
connect millions of consumers with hundreds of thousands of restaurants and stores across 500+ cities.
Our phenomenal growth has come on the back of great technology, incredible innovation and sound
decision-making. Swiggy has grand plans to be India’s most loved hyper local player, It aims to be the
most accessible platform on the network - hyperlocal, horizontal and across categories. Swiggy has
nearly doubled its food delivery business’ gross order value, and its goal is to make Swiggy the platform
that 100 million consumers can use 15 times a month. Swiggy will continue to invest in its people,
products, and partners to create a positive impact on the ecosystem and accelerate the digital
transformation in food and grocery delivery and other on-demand services.

Roles and responsibilities:

Interns will be responsible for

1. Partner/Owner app Outlet operation hygiene
2. Menu image coverage and description coverage
3. Sensitization for availability
4. Menu updation training and immediate support
5. Competitive benchmarking

1. Partner app outlet operation Hygiene:

Under this area of work, the intern is expected to visit a partner and help them download and
set up the partner and owner app as well as train them on the features of the app. Setting the
partner up includes timing updation, contact details, as well as enabling the right settings on the
app. She(he) will also need to train the partner on basic growth levers such as ads and discounts
as well as the necessary steps required to be followed so that the app can be used by the partner
as self-serve.

2. Menu image coverage and description coverage:

The intern will work with the partner and guide them towards adding images to high impact
items that will yield better conversion both for the partner as well as for Swiggy. She(he) is also
expected to work with the partner to update descriptions for items on display. This will require
more than 1 meeting with the partner, an the intern is expected to help with closure of this task
via follow-up with the partner

3. Sensitization for Availability:

Outlets that have high vendor holiday slots as well as outlets that perform poorly in RDC will be
highlighted to the partner for addressal. The intern is expected to highlight the impact of poor
 metrics on the outlet's business performance and suggest methods to keep these metrics under
control.

4. Menu updation training and other immediate support:

The intern is expected to reach out to partners and training them on how Menu updation can be
done via Swiggy owner app and also help them resolve any long pending issues by either using
existing processes for issue redressal or by highlighting to the city leadership so that the same
can be resolved for the partner in a smooth manner.

5. Competition benchmarking:
The intern is also expected to track and record competition activities in a reportable format and
share them with the city hierarchy or with relevant stakeholders in a timely manner.

This will have to be supplemented by usage of the Daily reporting application ( SalesMate )

Internship Locations

Cluster State Actual Location

East Bihar Bhagalpur
Gaya
Muzaffarpur
Patna
Chattisgarh Bhilai
Bilaspur
Raipur
Jharkhand Bokaro
Jamshedpur
Ranchi
Madhya Pradesh Bhopal
Dewas
Gwalior
Jabalpur
Ratlam
Rewa
Sagar
Ujjain
 Orissa Balasore
Cuttack
Puri
Rourkela
Tripura Agartala
West Bengal Durgapur
Siliguri
North Haryana Hisar
Karnal
Panipat
Rohtak
Sirsa
Yamuna Nagar
Jammu Jammu
Punjab Ambala
Amritsar
Bathinda
Jalandhar
Ludhiana
Patiala
Rajasthan Kota
Udaipur
Rajasthan Ajmer
Alwar
Bikaner
Jodhpur
Sri Ganganagar
Uttar Pradesh Agra
Aligarh
Bareilly
Jhansi
Mathura
Meerut
 Moradabad
Saharanpur
Uttarakhand Dehradun
Haldwani
Haridwar
Roorkee
Rudrapur
South Andhra Pradesh Anantapur
Guntur
Nellore
Rajahmundry
Tirupati
Karnataka Belgaum
Hosur
Hubli
Mangaluru
Mysore
Kerala Kottayam
Kozhikode
Palakkad
Thiruvananthapuram
Thrissur
Pondicherry Pondicherry
Tamil Nadu Dindigul
Erode
Madurai
Nagercoil
Namakkal
Salem
Thanjavur
Tirunelveli
Tirupur
Trichy
 Vellore
Telangana Nizamabad
Warangal
West Gujarat Anand
Gandhidham
Jamnagar
Mehsana
Rajkot
Surat
Vadodara
Vapi
Maharashtra Ahmednagar
Amravati
Aurangabad
Kolhapur
Latur
Nanded
Nashik
Sangli
Solapur