COURSEWARE

ICAO ENGLISH
LANGUAGE
PROFICIENCY
FOR PILOT
 TABLE CONTENT

CHAPTER 1 - INTRODUCTION

1.1 AUTHORIZATION AND APPROVAL

1.2 TRAINING ORGANIZATION

1.3 AUTHORIZED PERSONNEL

1.4 DUTIES AND RESPONSIBILITIES

CHAPTER 2 - TESTING TEAM QUALIFICATION

2.1 GENERAL

2.2 FAMILIARITY WITH DGCA AND ICAO DOCUMENTATION

2.3 IAS APPOINTS TEST DESIGN AND DEVELOPMENT TEAM

2.4 TEST ADMINISTRATION

2.5 RATER TEAMS

CHAPTER 3 - TESTING PROCEDURE

3.1 REGISTRATION

3.2 TEST TIME TABLE

3.3 TEST EXECUTION

3.4 IELP TEST BRIEFING

3.5 SAMPLE OF INTERVIEW QUESTION

3.6 PROCESS OF INTERVIEW

3.7 RATING

3.8 SCORING

3.9 LIMITATION AMOUNT OF TEST TAKERS

CHAPTER 4 - TEST DESIGN

4.1 METHOD OF TESTING

4.2 TEST DESIGN AND CONSTRUCT

4.3 TEST LIMITATION

CHAPTER 5 – FACILITIES, EQUIPMENT AND RECORD KEEPING

5.1 TEST LOCATION

5.2 TESTING ROOM FACILITY AND EQUIPMENT

5.3 RECORD KEEPING

APPENDIX - LIST OF APPENDIX

FOREWORD
In the name of Allah SWT, the beneficent and merciful. All praise is merely to The Mightiest
Allah SWT, the lord of the worlds, for the gracious mercy and tremendous blessing that enable
us to finish this courseware.

This courseware is issued along with TPM in conjunction with the purpose of getting approval
from the Directorate General of Civil Aviation (DGCA) which hopefully it will be able to be
accredited by International Civil Aviation Organization (ICAO)

We are aware that due to the lack of experience in composing such kind of manual, but as far
as we have prepared, we hope this courseware will be useful for either lecturer or manager in
conducting ATC Training.

Should any comments and suggestions for the improvement of this manual be forwarded to:
Indonesia Aviation School, Gedung Granadi Lt. 3 Tipikal Utara Jl HR. Rasuna Said Blok X 1 Kav. 8-
9, Jakarta Selatan 12950, e-mail: ias@indonesiaaviationschool.com

We appreciate your co-operation. INDONESIA AVIATION SCHOOL

Jakarta, November 2022 Headmaster,

Budi Hendro Setiyono, S.SIT

 CHAPTER I

INTRODUCTION
1.1 AUTHORIZATION AND APPROVAL

This Courseware (ICAO English Language Proficiency) provides policies and procedures for IAS.
The details, procedures and responsibilities laid down in this courseware are designed to meet
the requirements of the Directorate General of Civil Aviation (DGCA).

Headmaster of IAS, Quality Control Personnel, and Instructors who are responsible to provide
guidance, procedures and policies to be followed in this courseware are adhered to all persons
employed in IAS for the performance of all work carried out by the departments within the IAS

This courseware is reviewed and approved by The Headmaster of IAS.

INDONESIA AVIATION SCHOOL

Headmaster,

Budi Hendro Setiyono, S.SIT

 1.2 TRAINING ORGANIZATION

COMMISSIONERS
Efdjuno Tando

QUALITY CONTROL DIRECTORS FINANCE

Onne Y. Leatemia
H. Drs. Zulkoflie Kathleen
Sherley Pasribu

QC. STAFF HEADMASTER GENERAL MANAGER

Aryo Dibya Pratomo M. Furqon
Budi Hendro Setiyono

TRAINNING TRAINNING TRAINNING TRAINNING

COORDINATOR COORDINATOR COORDINATOR COORDINATOR
ATC GIS IELP ATC IELP PILOT
Aris Samsidi Irkam Hartoyo Masrian Capt. Hanafi

FT INSTURCTORS
Budi Hendro FT INSTURCTORS FT INSTURCTORS FT INSTURCTORS
Setiyono Irkham Hartoyo Budi Setiyono Onne Y Leatemia
Onne Y Leatimia Nurwiyoso Resmiwandi Josua
Wahyudi Resmiwandi M.Ridha
Aris Samsidi
Setia Wibowo
Wahyu Rahardjo

TECHNICIAN MARKETING ADMINISTRATION

Aswan Veronika Fifit

1.3 AUTHORIZED PERSONEL

No Name Jabatan Keeping Document

Softcopy Hardcopy
1 Masrian Ichsan ATC Coordinator V
2 Budi Hendro.S Headmaster / Rater V V
3 Resmi Wandi Rater Linguistik V
4 M.Ridha Rater Linguistik V
5 Hanny Rater Linguistik V
5 Capt. Hanafi Pilot Coordinator/Rater V
6 Capt. Onne Y Leatemia Quality Control/ Rater V V
7 Joshua Rater Pilot V

1.4 DUTIES AND RESPONSIBILITIES

1. Duties of IELP Test Coordinator

a. To direct, manage, and coordinate all IELP test activities so that they can run
effectively, efficiently, and appropriately in accordance with IAS IELP test TPM,
CASR, DGCA references including SI, and ICAO standard.
b. To ensure the quality of IAS IELP Test in relation with customer satisfaction.
c. To Observe IAS rater performance, and to propose refreshing rater training when
necessary.
d. To conduct internal assessment to new IAS Rater Candidates.
e. To schedule IAS Raters to execute the IELP test.
f. To ensure that there must be two raters available to assess IELP Test Takers on
every IELP test.
g. To report to the general manager any important thing related to IELP.
2. Duties of Rater
a. To give briefing to test takers.
b. To perform interviews with test takers.
c. To Record the interview.
d. To assess test taker English proficiency.
e. To complete the form of IELP test result.
f. To determine test taker level.
g. To sign the test taker level reporting form.
h. To sign test taker IELP level on license (if necessary).
i. To stamp the test taker IELP level on license (if necessary).
j. To deliver all IELP forms and records to the administrator.
3. Duties of Administrators
a. To check the test taker on registration.
b. To check test taker test payment.
c. To inform raters the date of the IELP test.
d. To prepare test forms, rooms, facilities, etc.
e. To help test takers complete the attendant list and check the candidate ID or
License.
f. To receive the final result of the test from raters (form and audio recording).
g. To collect test takers' licenses to be stamped(if necessary).
h. To help raters to stamp the test taker license(if necessary).
i. To return the license to test takers.
j. To report the final result of the test to the GM of IELP test for further process.
k. To write a test taker level reporting form.
l. To ask raters to sign test taker level reporting forms.
m. To classify IELP test documents based on test taker level.
n. To keep all IELP test documents in the designated record keeping room.
o. To create a database of IELP tests.
p. To keep the record of Initial and Recurrent training of the Raters
 CHAPTER 2
TESTING TEAM
QUALIFICATION
2. TESTING TEAM QUALIFICATION

2.1 GENERAL
Headmaster of IAS may appoint the IELP testing team. Guidance on the required
qualifications for test development, design, and administration team that conduct IELP test
is provided below. Within a testing team, the same person may possess several areas of
expertise or play several roles. The testing team should include test designers, developers,
administrators, interlocutors, and raters.
2.2 FAMILIARITY WITH DGCA AND ICAO DOCUMENTATION
All members of the testing team should be familiar with the regulation regarding ICAO
English Language Proficiency and following ICAO publications:
a. The Relevant Standards and Recommended PRactices of ICAO Annex 1;
b. Holistic descriptors stated on Appendix 1 from ICAO annex 1;
c. ICAO Rating Scale (Appendix A from ICAO Annex 1);
d. ICAO Doc 9835 Manual on the Implementation of ICAO Language Proficiency
Requirements;
e. ICAO DOC 9432 Manual of Radiotelephony; and
f. DGCA SI 8900 5.14( KP 049 Tahun 2018) and future publications that extend to the
current IELP testing standard.
2.3 IAS APPOINTS TEST DESIGN AND DEVELOPMENT TEAM

IAS appoints test design and development team which includes individuals with the

operational experience, language test development, and linguistic expertise describe

below:
 1. Operational Expertise:
a. Radiotelephony experience as a Pilot, Air Traffic Controller or Aeronautical
Station Operator;
b. Experience in aeronautical operations, procedures and working knowledge of
current practices.

2. Language test development expertise:

a. Specialization in language test development through training, education or
work experience;
b. Working knowledge of the principles of best practice in language test
development.
3. Linguistic Expertise:

a. Working knowledge of principles of theoretical and applied linguistics;

b. Working Knowledge of the principles of language learning;

c. Experience in aviation language teaching.

2.4 TEST ADMINISTRATION

IAS employs administrators to supervise and manage the IELP Test. Those
persons are appointed based on their knowledge and familiarity to the process
and requirements of IELP Test. IAS has not employed interlocutors because so
far, in conducting tests, raters still handle double position, whether raters or
interlocutors based on the scenarios played in the interview
 or test. Even though raters have double positions, it doesn’t cause a problem
because IAS Raters comply with all the requirements needed.

2.5 RATERS TEAMS

2.5.1 RATER TEAM QUALIFICATION
IAS has several raters to conduct the IELP test. Their background consists of certain
requirements determined by ICAO/DGCA/IAS.
1. Operational Expertise
Qualification of Raters from operational expertise:
a. Possess aviation (ATC or Pilot) background.
b. Minimum of 2 year experience in aviation work.
c. Own good aviation language knowledge.
d. Have minimum IELP level 5 .
e. Have rater designation from DGCA.
f. Have a rater certificate issued by a rater training provider that is
approved/recommended by DGCA/ICAO.
g. Familiar with the documentation of ICAO and DGCA for IELP.(Ch 2.2)

2. Language Specialist Expertise

Qualification of Raters from Language Specialist Expertise:

 a. Have a formal English Language major from University.

b. Own good aviation english.

c. Minimum 2 years experience in aviation English training and testing Center.

d. Have rater designation issued by DGCA.

e. Have a rater certificate issued by a rater training provider that is

approved/recommended by DGCA/ICAO.

f. Familiar with the documentation of ICAO and DGCA for IELP.(Ch 2.2)

3. Process of IAS Rater Pilot Recruitment

In recruiting new candidates of raters pilot, IAS does several phases:

a. Offer interested candidates of rater to join IELP Test if they have never taken the

test.

b. Ask candidates who got level 5 in the IELP test to join a rater training.

c. Complete an application to be a rater with the required document.

d. Join Internal IAS rater assessment by IAS IELP Coordinator.

e. Propose the qualified candidates to DGCA to get a rater designation status.

CHAPTER 3
TESTING
PROCEDURE
3. TESTING PROCEDURE

3.1 REGISTRATION

1. IELP test takers can register via IAS admin or email.

2. Test taker can choose the date of examination he/she wants.

3. Test takers must pay the cost of the IELP Test.

4. Test takers can send the payment receipt via IAS admin or email.

5. Test Takers will receive confirmation of his/her registration.

6. Test Takers must do the test at IAS IELP test room according to the requested date.

3.2 TEST TIME TABLE

Test schedule normally conducted start and finish as follows:

a. 08.30 - 09.00 : Completed the attendance list

b. 09.00 - 09.15 : Opening and Briefing about IELP test

c. 09.15 - 12.30: Interview Test

d. 12.30 - 13.00 : Lunch Break

e. 13.00 - 14.00 : Evaluation and Rating Session

3.3 TEST EXECUTION

1. Administrators ask test takers to enter and sit down in the waiting room.

2. Administrators ask test takers to complete the attendance list.

3. Administrators collect the completed attendance list.

4. Administrators ask test takers to hand in his/her license (ATC/Pilot).

5. Administrators give the attendance list, scoring sheets and a recorder to raters.

6. Raters start the test by briefing test takers.

7. Raters determine test taker sequence.

8. Raters and first test taker enter the test room.

9. Raters start the interview test.

10. Raters record the interview.

11. Raters rate the test taker and complete the scoring sheets and the recorder.

12. Raters determine the test taker IELP level and sign the scoring sheet.

13. Raters give all the scoring sheets and the recorder to administrators when the test is

done.

14. Raters give all the scoring sheets and the recorder to administrators when the test is

done.

15. Raters sign test taker license and stamp(helped by administrators).

16. Administrators inform the test result and return the licenses to test takers and give the

certificate that is published by IAS.

3.4 IELP TEST BRIEFING

Good morning everybody, welcome to Indonesia Aviation School for your IELP Test. As

usual, before we start, I always give a short briefing. For your information that IAS right

now only use one model of the test. That’s interview only or OPI. Oral Proficiency

Interview. Each of you will be interviewed for max 15 minutes by 2 raters. The questions

that are given to you will be about your job, whether as a pilot, ATC, or ACO. This test is

designed to check your English level related to your aviation job and not an operational

or technical knowledge test. When responding to our questions, try to speak English

properly and well. There are 6 aspects to be assessed. They are pronunciation, structure,

vocabularies, fluency, comprehension, and interaction. Each aspect will have a score

between 1 and 6. The lowest score from these aspects will be your final test score.

In assessing you, raters will always do on the track and properly. Raters will not assess

you by feeling, but will always refer to holistics descriptors, ICAO rating scale, and other

ICAO and DGCA documents. The interview will also be recorded for surveillance and

other purposes.
We are authorized raters and have been certified by DGCA. But we also have limitations,

so when we assess you improperly, our certificate and authority can also be terminated

by the DGCA. For your information that our rater’s certificate validity is not permanent

but instead it is only valid for 2 years.

Furthermore, when you are not satisfied with the result of your test, you can make a

complaint via an official letter to IAS. We would be glad to accept it, and give a detailed

explanation about the result of your test.

Finally, I would like to say thanks to all of you for trusting IAS as your chosen testing

center and good luck.

3.5 SAMPLE OF INTERVIEW QUESTION

1. Please state your name and birth of date?

2. Where do you live?

3. Can you tell us about your job?

4. Where did you take your training?

5. Why did you choose this job?

6. In your opinion, what will be the riskiest thing when you do your job?

7. Can you share more info about why your job is the riskiest?

8. What are the steps/procedures when you want to start your job?

9. How do you feel about your routines?

10. Suppose when you are at FL 250 and you hear an explosion in the passengers

cabin, what will you do?

11. What will you inform the ATC and how will you inform the situation?

12. In your opinion, what will happen to the passengers and the crews if you keep

flying at FL 250 with that kind of problem?

13. In your opinion, what will be the best action to save everyone on board?

14. In your opinion, what assistance will you need during your arrival?

15. As a pilot, what are the essential things that must a pilot have to be able to solve

the situation?

16. Have you ever been in an abnormal situation?

17. Can you share your experience about your training?

18. How can you improve as a pilot?

3.6 PROCESS OF INTERVIEW

The process of interviewing is conducted with the following phase:

1. Warm-up phase: Three minutes warm up period where the raters ask a few

simple questions regarding the test taker’s background.

2. Level check phase: Rater asks a series of operationally - based questions which

establish the test taker’s base level proficiency. This phase will approximately

take 5 - 7 minutes.

3. Probe phase: Rater probes with additional questions in order to see how

much language the test taker can produce and how the test taker responds to

the unexpected. This phase will approximately take 5 - 7 minutes.

4. Wrap - up phase: This section of the interview is the closing. It usually lasts

only 1-3 minutes. The rater generally asks one or two questions and thanks

the test taker for his/her time.

3.7 RATING

As mentioned before, IAS uses a direct testing method which is OPI. It stands for

Oral Proficiency Interview. The interview is documented by recording the Interview

( Conversation between test takers and raters).

 Rating is done when the interview takes place and it is conducted by 2 raters( 1

Operational Expert and 1 Linguistic Expert). 2 raters are used to ensure a

comprehensive evaluation of each test taker.

To determine the final result of test taker level, both raters must have the same

decision. When there's a different opinion, it will be consulted by a third rater. Rater

with a linguistic expert will be the one who takes full responsibility for the final

result of the IELP test. That’s why he/she acts as a first rater.

3.7.1 ICAO ENGLISH LANGUAGE PROFICIENCY STANDARDS

The following ICAO English Language Proficiency standards must be met by the test

taker and evaluated by the designated Rater when determining if the test taker

meets the English language eligibility requirements:

1. PRONUNCIATION. Assumes that English is not the test taker’s first language and

that the test taker has a dialect or accent that is intelligible to the aeronautical

community. Pronunciation, stress, rhythm, and intonation are influenced by the

 test taker’s first language, but only sometimes interfere with ease of

understanding.

2. STRUCTURE. Relevant grammatical structures and sentence patterns are

determined by language functions appropriate to the task. Basic grammatical

structures and sentence patterns are used creatively and are usually well

controlled by the test taker. Errors may occur, particularly in unusual or

unexpected circumstances, but rarely interfere with meaning.

3. VOCABULARY. The test taker’s vocabulary range and accuracy are usually sufficient

to communicate effectively on common, concrete, and work-related topics. The test

taker can often paraphrase successfully when lacking vocabulary in unusual or

unexpected circumstances.

4. FLUENCY. The test taker produces stretches of language at an appropriate tempo.

There may be occasional loss of fluency on transition from rehearsed or formulaic

speech to spontaneous interaction, but this does not prevent effective

communication. The Test taker can make limited use of discourse markers or

connectors. Fillers are not distracting.

5. 5. COMPREHENSION. Comprehension by the test taker is mostly accurate on

common, concrete, and work-related topics when the dialect, accent, or variety
 used is sufficiently intelligible. When the test taker is confronted with a linguistic or

situational complication or an unexpected turn of events, comprehension may be

slower or require clarification strategies.

6. INTERACTIONS. Responses by the test taker are usually immediate, appropriate,

and informative. The test taker initiates and maintains exchanges even when

dealing with an unexpected turn of events. The test taker deals adequately with

apparent misunderstandings by checking, confirming, or clarifying

3.8 SCORING

The final score for each test-taker will not be the average or aggregate of the ratings

in each of the six ICAO English Language Proficiency skills but the lowest of these six

ratings.

LEVEL 6 - EXPERT | WILL NOT BE REQUIRED FOR ANOTHER TEST

LEVEL 5 - EXTENDED | WILL NEED TO BE RETEST EVERY 6 YEARS

LEVEL 4 - OPERATIONAL | WILL NEED TO BE RETEST EVERY 3 YEARS

LEVEL 3 - PREOPERATIONAL | NEED TRAINING IN ORDER TO PASS THE TEST

LEVEL 2 - ELEMENTARY | NEED TRAINING IN ORDER TO PASS THE TEST

LEVEL 1 - PRE ELEMENTARY | NEED TRAINING IN ORDER TO PASS THE TEST

 3.8.1 SCORING LIMITATION

In order to credibly and effectively evaluate test-takers' language proficiency,

raters should at least demonstrate the highest level of proficiency that test takers

can achieve during assessment. It means that Raters should demonstrate language

proficiency of at least ICAO Extended Level 5 in the language to be tested. If the

test is designed to assess ICAO Level 6 proficiency, raters should demonstrate

language proficiency at ICAO Expert Level 6.

Raters should demonstrate language proficiency of at least ICAO Extended Level 5

in the language to be tested and proficiency at Expert Level 6 if the test is designed

to assess ICAO Level 6 proficiency.

3.9 RETEST PROCEDURE

The test taker has one chance for a retest. If the test taker has not achieved

operational level 4 in retest the test taker will get a recommendation letter for the

corrective course. The test taker can take the IELP test as many times as they want

without any limitation.

3.10 LIMITATION AMOUNT OF TEST TAKERS

One rater team could only examine a maximum of 15 test takers per day.
 CHAPTER 4

TESTING PROCESS
4 TESTING PROCESS

4.1 DELIVERY METHOD

The English Language Proficiency test in Indonesia Aviation School is using Direct Testing

procedures. Raters give a set of questions to the test takers. This will be face to face

interactions. The main purpose of the test is the direct assessment of an individual’s

speaking and interactive abilities.

4.2 TEST DESIGN AND CONSTRUCT

4.2.1 TEST DESIGN

The test is designed to assess speaking and listening proficiency in accordance with

each component of the ICAO English Language Proficiency rating scale and holistic

descriptors state on Appendix C if CASR 61 and CASR 69. The IELP test is being used to

see the proficiency of the plain english language of the test taker. The test is an

evaluation of overall ability against the holistic descriptors. This test is part of the

licensing requirement in fulfillment of ICAO annex 1 requirements. The test is not

designed to evaluate the technical knowledge of operation. This test will be only used

to evaluate the proficiency of the English with aviation context. Radiotelephony

communications lack the facial cues, body language and listening cues found in usual

face-to-face situations. Communications without such cues are considered to be more

 difficult and challenging, requiring a higher degree of language proficiency than face-

to-face interactions. In addition, other features of radiotelephony communications

make it a unique kind of communicative event. Due to the nature of voice only

interaction, some questions will be made in role play where a pilot will talk to the atc.

These role play will induce the voice only by separating the candidate and the

interlocutor with a removeable curtain.

4.2.1.1 TEST PURPOSE AIMS

In every start of the test, the rater will ask the candidate about their job and their

level of experience. We have set a question bank that is determined by the level of

experience of the test taker. We will give the proper level of questions to the test

taker. An AB Initio will not be asked questions about airlines operations. And Captain

in Airlines won’t be asked about student pilot level questions. The test avoids items

that are designed to elicit highly technical or very context-specific language because

the test is designed to assess someone's English and not their aviation knowledge.

4.2.1.2 TEST CONSTRUCT

1. Warm-up phase: Warm up period where the raters ask a few simple questions

regarding the test taker’s background. In this phase the rater can assess their

plain language and assess their experience level for the level check phase.
 Level check phase: Rater asks a series of operationally - based questions which

establish the test taker’s base level proficiency. In this phase, we will check the

specific aviation operation english related. In this phase, sometimes the Rater

and the test taker will do voice-only to simulate conditions as part of the test.

2. Probe phase: Rater probes with additional questions in order to see how much

language the test taker can produce and how the test taker responds to the

unexpected. By asking the unexpected, hopefully we can assess more of the

spontaneous English skill.

3. Wrap - up phase: This section of the interview is the closing. The rater generally

asks one or two questions and thanks the test taker for his/her time. In this wrap

up phase we will ask questions that generally still have aviation related questions

but not as detailed as level check. But not as plain as the warm up phase. This

will be assessing plain language proficiency in an aviation context.

The IELP test doesn’t focus on discrete-points items. All phases will allow us to assess

the test taker according to the 6 profiles from the ICAO Descriptors. In order to avoid

the washback effect for test takers, we try our best to keep the test questions as open -

ended questions.
4.2.1.3 CODE OF ETHICS OF IELP TEST

IAS follow the code of ethics from chapter 6 of ICAO DOC 9835 which is ILTA Code of

ethics.

There are 9 Principles which are:

Principle 1

Language testers shall have respect for the humanity and dignity of each of their test

takers. They shall provide them with the best possible professional consideration and

shall respect all persons’ needs, values and cultures in the provision of their language

testing service.

Principle 2

Language testers shall hold all information obtained in their professional capacity about

their test takers in confidence and they shall use professional judgment in sharing such

information.

Principle 3

Language testers should adhere to all relevant ethical principles embodied in national and

international guidelines when undertaking any trial, experiment, treatment or other

research activity.
Principle 4

Language testers shall not allow the misuse of their professional knowledge or skills, in so

far as they are able.

Principle 5

Language testers shall continue to develop their professional knowledge, sharing this

knowledge with colleagues and other language professionals.

Principle 6

Language testers shall share the responsibility of upholding the integrity of the language

testing profession.

Principle 7

Language testers in their societal roles shall strive to improve the quality of language

testing, assessment and teaching services, promote the just allocation of those services

and contribute to the education of society regarding language learning and language

proficiency.

Principle 8

Language testers shall be mindful of their obligations to the society within which they
 work, while recognising that those obligations may on occasion conflict with their

responsibilities to their test takers and to other stakeholders.

Principle 9

Language testers shall regularly consider the potential effects, both short and long term

on all stakeholders of their projects, reserving the right to withhold their professional

services on the grounds of conscience.

4.3 TEST Limitation

IAS can conduct both pilot(142) and ATC(143) IELP test. Because the nature of different field,

only a rater who has a pilot license can be the expert rater and for atc, only rater with atc

license can check atc.

 CHAPTER 5

FACILITIES AND

RECORD KEEPING
FACILITIES AND RECORD KEEPING

5.1 TEST LOCATION

Testing location is at Gedung Granadi Lt.3 Tipikal Utara - Jl H. R. Rasuna Said Blok X 1 no

Kav 8-9, East Kuningan, Setiabudi, South Jakarta

City, Jakarta, 12950

5.2 TESTING ROOM FACILITIES

To support the process of the test, IAS has 2 sets of classrooms that can be converted as a

waiting room and an interview room. The waiting room is spacious and comfortable for a
 maximum of 15 test takers per day. It is furnished with 2 AC’s, several sets of desks and

chairs, administration desks.

The interview room is equipped with an AC, a table, and 3 chairs for 2 raters and 1 test

taker. Its size is about 3 meter X 5 meter . The Interview room situation is also very

conducive as it is separated from the waiting room. It is located in a quiet area of the

facility.

Interview Room Waiting Room

5.3 RECORD KEEPING

Records are important in the case of appeals, for internal analysis related to auditing, for

establishing an individual training plan and for establishing recurrent testing schedules. All

IELP tests that are conducted in Indonesia Aviation School will be recorded. All those IELP

documents are classified in accordance with test taker level.

a. Documents of level 4 test takers are kept for 3 years.

b. Documents of level 5 test takers will be kept for 6 years.

c. Documents of level 3, 2, and 1 test takers are also kept for recheck or training/coaching

reasons with duration max for 1 month.

All IAS test takers documents are kept in a computed and locked filing cabinets which

can only be accessed by administrator, IELP coordinator, and raters of IAS. The

computer and filing cabinets are located in a locked room which is secured enough. No

one can see and take documents except administrators, IELP coordinators or raters.

The documents that will be stored are:

a. The name of the test taker

b. Initial and recurrent rater training record

c. Test rating process including the instructions to the test-taker, test administration

team, and test raters.

d. Maintain either video or audio recording of all speaking tests as the duration above.

e. The test-taker score sheet and certificates.

5.4 RELEASE OF DOCUMENTS FROM IAS

Result of Testing will be held in strict confidence and released only to the test-takers, their

sponsors or employers, and the DGCA, unless the test-takers provide written permission to

release the result to another person or organization