C5400/C5200/C5150/ C3100 Color LED Page Printer: Maintenance Manual

Oki Data CONFIDENTIAL
C5400/C5200/C5150/
C3100
Color LED Page Printer
MAINTENANCE MANUAL
ODA/OEL/INT
2004-03-12 Rev.1
42615101TH Rev.1 1 / 141

Document Revision History

Corrected items Person in
Rev.No. Date
No. Page Description of change charge
1 2004-03-12 ISSUE MD11 Ogashiwa
42615101TH Rev.1 2/
PREFACE
This manual describes the procedures of the maintenance of the C5400/C5200/C5150/C3100 printers.
The document is produced for maintenance personnel use. For details on the procedures for handling the
C5400/C5200/C5150/C3100 of printers, see its user documentation.
Note! • The descriptions in this manual are subject to change without prior notice.
• In preparing the document, efforts have been made to ensure that the information in it is accurate.
However, errors may be crept into the document. Oki Data assumes no responsibility for any
damage resulting from, or claimed to be the results of, those repairs, adjustments or modifica-
tions to the printers which are made by users using the manual.
• The parts used for the printers are sensitive and, if handled improperly, may be damaged. It is
strongly recommended that the products are maintained by maintenance men registered with
Oki Data.
42615101TH Rev.1 3/
CONTENTS
1. SPECIFICATIONS ............................................................................................... 6
1.1 System Configuration ........................................................................................................... 6
1.2 Printer Configuration ............................................................................................................ 9
1.3 Option Configuration .......................................................................................................... 12
1.4 Specifications ..................................................................................................................... 13
2. PARTS REPLACEMENT ................................................................................... 15
2.1 Precautions in Replacing Parts .......................................................................................... 15
2.2 Part Replacement Procedures ........................................................................................... 17
2.2.1 Left Side Cover ..................................................................................................... 17
2.2.2 Right Side Cover .................................................................................................. 18
2.2.3 Face-Up Tray ........................................................................................................ 19
2.2.4 Rear Cover ........................................................................................................... 20
2.2.5 LED Assy / LED Assy Springs .............................................................................. 21
2.2.6 Controller PWB ..................................................................................................... 22
2.2.7 Print Engine Controller PWB ................................................................................ 24
2.2.8 Top Cover Assy .................................................................................................... 27
2.2.9 Top Cover ............................................................................................................. 28
2.2.10 Controller Panel Assy ........................................................................................... 29
2.2.11 Board PRP / Top Cover Handle ........................................................................... 30
2.2.12 Low-Voltage Power Unit / ID FAN / Low-Voltage FAN / Hopping Motor /
Fuser Motor .......................................................................................................... 31
2.2.13 Board-PRT ............................................................................................................ 32
2.2.14 Guide - Eject Assy / Color Registration Assy / Board-PRM .................................. 33
2.2.15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board /
Cover Open Switch............................................................................................... 35
2.2.16 Multipurpose Tray (MPT) Assy ............................................................................. 36
2.2.17 Feeder Unit / Board-RSF / Multipurpose Tray (MPT) Hopping Roller /
Multipurpose Tray (MPT) Frame Separator / Cover-Front ................................... 37
2.2.18 Main Motors / Solenoid / Paper-End Sensor ........................................................ 38
2.2.19 Feed Roller ........................................................................................................... 40
2.2.20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor .............................. 41
2.2.21 Fuser Unit ............................................................................................................. 42
2.2.22 Belt Unit ................................................................................................................ 43
3. ADJUSTMENTS ................................................................................................ 44
3.0.1 System Maintenance Menu .................................................................................. 44
3.0.2 Maintenance Utility ............................................................................................... 47
3.1 Maintenance Modes and Their Functions .......................................................................... 49
3.1.1 Maintenance Menu ............................................................................................... 49
3.1.2 Engine Maintenance Mode ................................................................................... 50
3.1.2.1 Operator panel ...................................................................................... 50
3.1.2.2 Normal self-diagnostic mode (level 1) ................................................... 51
3.1.2.2.1 Entering self-diagnostic mode (level 1) ................................................ 52
3.1.2.2.2 Exiting self-diagnostic mode ................................................................. 52
3.1.2.3 Switch scan test .................................................................................... 52
3.1.2.4 Motor and clutch test ............................................................................. 55
3.1.2.5 Test printing .......................................................................................... 57
3.1.2.6 Color registration adjustment test ......................................................... 62
3.1.2.7 Print density adjustment test ................................................................. 62
3.1.2.8 Consumable counter display ................................................................. 63
3.1.2.9 Counter display of numbers of prints and images ................................. 63
3.1.2.10 Switching between Factory and Shipping modes ................................. 64
3.1.2.11 Self-diagnosis function setting .............................................................. 65
3.1.2.12 Waste toner counter display .................................................................. 66
42615101TH Rev.1 4/
3.1.2.13 LED head serial number display ........................................................... 66

3.1.2.14 Operator panel display .......................................................................... 67
3.1.3 Printing on Controller-Equipped Printer on a Standalone Basis ........................... 72
3.1.4 Switch Press Functions at Printer Power-On ....................................................... 73
3.2 Adjustments after Parts Replacement ............................................................................... 74
3.2.1 Precautions in replacing engine controller board ................................................. 74
3.2.2 EEPROM Setting after ARC Board / SPA Board Replacement ........................... 75
3.2.3 Destination Setting (Check Method: Printing demo page) ................................... 75
3.3 Print Density Adjustment .................................................................................................... 77
4. REGULAR MAINTENANCE .............................................................................. 78
4.1 Parts Replaced Regularly .................................................................................................. 78
4.2 Cleaning ............................................................................................................................. 78
4.3 Cleaning the LED Lens Array ............................................................................................ 78
4.4 Cleaning the Pick-up Roller ............................................................................................... 78
5. TROUBLESHOOTING PROCEDURES ............................................................ 79
5.1 Precautions before troubleshooting ................................................................................... 79
5.2 Precautions before handling an abnormal image .............................................................. 79
5.3 Precautions upon handling an abnormal image ................................................................. 79
5.4 Preparing for Troubleshooting ........................................................................................... 80
5.5 Troubleshooting Procedure ................................................................................................ 80
5.5.1 LCD message list ................................................................................................. 81
5.5.2 Preparing for troubleshooting ............................................................................... 93
5.5.3 Image Problem Troubleshooting ........................................................................ 105
5.5.4 Actions Taken after Forced HDD/Flash Initialization .......................................... 118
5.6 Fuse Checking ................................................................................................................. 119
6. CONNECTION DIAGRAM ............................................................................... 120
6.1 Resistance Checks .......................................................................................................... 120
6.2 Program/Font ROM Layouts ............................................................................................ 124
APPENDIX A INTERFACE SPECIFICATIONS .................................................... 137
1. Parallel Interface Specifications (C5400) ......................................................................... 137
1.1 Parallel Interface ................................................................................................. 137
1.2 Parallel Interface Connector and Cable .............................................................. 137
1.3 Parallel Interface Level ....................................................................................... 137
1.4 Timing Charts ..................................................................................................... 138
1.5 Parallel I/F Signals .............................................................................................. 139
2. Universal Serial Bus (USB) Interface Specifications ........................................................ 140
2.1 USB Interface ..................................................................................................... 140
2.2 USB Interface Connector and Cable .................................................................. 140
2.3 USB Interface Signals ........................................................................................ 140
3 Network Interface Specifications ...................................................................................... 141
3.1 Network Interface ............................................................................................... 141
3.2 Network Interface Connector and Cable ............................................................ 141
3.3 Network Interface Signals ................................................................................... 141
42615101TH Rev.1 5/
42615101TH Rev.1
1.1
1.
C5400
LAN, USB, Centro I/F HDD
System Configuration
Figure 1-1-1 shows the system configuration of C5400.
SPECIFICATIONS
Duplex Board 2nd Tray Board
CU Board
LVDS
Driver
Front Sensor Board
Video
K LED HEAD Interface
(data8bit × 4,
IN1 IN2 WR
CU-FAN
fsync × 4,
Isync, wclk)
Y LED HEAD
DCON 1st
Paperfeed M M M M M
P.E
M LED HEAD Solenoid KID YID MID CID HOP
Sensor
C LED HEAD CU Area

50MHz
DCON I/F, LSYNC Command
Figure 1-1-1
Interface
Environment Temperature
Environment Operator Panel Humidity Signals
PU-Board Belt Unit
Sensor Board
M M
FLASH BELT HEAT
8M bit
Toner Sensor Board MCON CPU
K toner Y toner M toner C toner Image drum fuse SRAM
sensor sensor sensor sensor cut-out 256Kbit Color
Belt Unit Fuse Registration
Color Registration, Cut-Out Board-Right
Fuse Cut-Out, Density, Thermistor
EEPROM Exit, Signals 28MHz
Cover- Color
Fusing Belt ID Motor Control
Open Registration
FAN Thermistor FAN Board-Left
Sensor
High Voltage Interface, Fan, Heater 3.3V, 5V, 24V, Driver Relay Board
Fan Control, Cover-Open Control, etc 0VL, 0VP
Density
ID UP/ Sensor
Down
High Voltage Board Heater Frame Low Voltage Board Fuser Fuse Cut-Out/
Up & Low/
Thermistor Thermistor EXIT
Sensor

Fuser
K-ID Y-ID M-ID C-ID Low-Voltage Inlet
FAN AC-SW
6/
42615101TH Rev.1
C5200/C5150
USB I/F LAN I/F
Figure 1-1-2 shows the system configuration of C5200/C5150.

Duplex Board 2nd Tray Board
CU Board
Front Sensor Board

Video
(data8bit × 4,
IN1 IN2 WR
fsync × 4,
Isync, wclk)
Y LED HEAD CPU
ASIC 1st
(ARBOKS) Paperfeed M M M M M
P.E
Sensor
C LED HEAD 33MHz CU Area

DCON I/F, LSYNC
Figure 1-1-2
PU-Board Belt Unit
Sensor Board
M M
FLASH BELT HEAT
8M bit
sensor sensor sensor sensor cut-out 256Kbit Color
Belt Unit Fuse Registration
Color Registration, Cut-Out Board-Right
Fuse Cut-Out, Density, Thermistor
EEPROM Exit, Signals 28MHz
Cover- Color
Fusing Belt ID Motor Control
Open Registration
FAN Thermistor FAN Board-Left
Sensor
High Voltage Interface, Fan, Heater 3.3V, 5V, 24V, Driver Relay Board
Fan Control, Cover-Open Control, etc 0VL, 0VP
Density
ID UP/ Sensor
Down
High Voltage Board Heater Frame Low Voltage Board Fuser Fuse Cut-Out/
Up & Low/
Thermistor Thermistor EXIT
Sensor

Fuser
FAN AC-SW
7/
42615101TH Rev.1
C3100
USB I/F
Figure 1-1-3 shows the system configuration of C3100.

CU Board
LVDS
Driver
Front Sensor Board
LEISUS Video
(data8bit × 4,
IN1 IN2 WR
fsync × 4,
Isync, wclk)
Y LED HEAD
DCON 1st
Paperfeed M M M M M
P.E
Sensor
C LED HEAD CU Area

50/30
Figure 1-1-3
MHz LEISUS
DCON I/F, LSYNC Command
Interface
PU-Board Belt Unit
Sensor Board
M M
FLASH BELT HEAT
8M bit
sensor sensor sensor sensor cut-out 256Kbit
Belt Unit Fuse
Color Registration, Color
Cut-Out
Fuse Cut-Out, Density, Thermistor Registration
EEPROM Exit, Signals 28MHz Board
Cover- Motor Control
Fusing Open
FAN SW
Driver Relay Board Density
High Voltage Interface, Fan, Heater 3.3V, 5V, 24V,
Fan Control, Cover-Open Control, etc 0VL, 0VP Sensor
UPDown EXIT
sensor
High Voltage Board Low Voltage Board Fuser Fuse Cut-Out/
Sensor
Up & Low/
Thermistor

Heater flame thermistor
Fuser
FAN AC-SW
8/
1.2 Printer Configuration

The inside of C5400 printers is composed of the following:
• Electrophotographic Processor
• Paper Paths
• Controller Block (CU and PU)
• Operator Panel
• Power Units (High Voltage Unit and Low Voltage Unit)
Figure 1-2-1 shows the configuration of each printer.
Figure 1-2-1
42615101TH Rev.1 9/
The inside of C5200/C5150 printers is composed of the following:
• Paper Paths
• Operator Panel
Figure 1-2-2
42615101TH Rev.1 10 /
The inside of C3100 printers is composed of the following:
• Paper Paths
• Operator Panel
Figure 1-2-3
42615101TH Rev.1 11 /
1.3 Option Configuration

The following options are available for C5400/C5200/C5150.
(1) 2nd Tray (C5400/C5200/C5150)
(2) Duplex Unit (C5400/C5200/C5150)
(3) Expansion Memory (C5400) 64 MB
(4) Expansion Memory (C5200/C5150) 64/256 MB
(5) Hard Disk (C5400)
(6) Upgrade DIMM (C5400 ODA only)
42615101TH Rev.1 12 /
1.4 Specifications
(1) External Dimensions

Height: 345 mm. Width: 422 mm. Length: 561 mm.
(2) Weight
Approx. 20 kg (except consumables)
(3) Paper
Type: Plain paper, Transparencies (Recommended: MLOHP01)
Size: Postal card, Legal 13" or 14", Executive, A4, A5, B5, A6 (A6 held in and fed from
only 1st tray and front feeder)
Weight: 1st tray 55 kg to 103 kg (64 to 120 g/m2)
Front feeder 55 kg to 172 kg (64 to 203 g/ m2)
(4) Print Speed
Color: 16 pages per minute (Transparencies: 6 pages per minute)
Monochrome: 24 or 20 pages per minute (Transparencies: 10 pages per minute)
Postal Cards, Labels, Thick Paper: 7 pages per minute
(5) Resolution
600 × 1200 dots per inch
(6) Power Input
120 VAC / 230 VAC ±10%
(7) Power Consumption
Peak: 950W
Normal Operating: 420W (C3100 : 330W)
Idle: 130W
Power Save Mode: 25W or less
(8) Frequency
50 Hz ± 2 Hz, or 60 Hz ± 2 Hz
(9) Noise
Operating: 54 dB (Without duplex unit and 2nd tray)
Standby: 40 dB
Power Saving: Background noise
(10) Consumable Life
Toner Cartridges: 5,000 pages (images) (5% duty, Each of Y, M, C and K)
Image Drums: 15,000 pages (images) (5% duty, Three pages / job, Each of Y, M, C and K)
(11) Parts Replaced Periodically
Fuser Unit: Every 45,000 pages (prints)
Belt Unit: Equivalent of 50,000 pages (images) (3 pages / job)
42615101TH Rev.1 13 /
(12) Temperature and Relative Humidity

Temperatures
Temperature condition
Celsius Remarks
Operating 10 to 32 17 to 27 Celsius (Temperatures to assure full color
print quality)
Non-Operating 0 to 43 Power off
Storage (Max. One Year) -10 to 43 With drum and toner
Delivery (Max. One Month) -29 to 50 With drum and without toner
Delivery (Max. One Month) -29 to 50 With drum and toner
Humidities
Humidity condition
Relative Max. Wet-Bulb Remarks
Humidity (%) Temperature (Celsius)
Operating 20 to 80 25 50 to 70% (for assurance of full color
print quality)
Non-Operating 10 to 90 26.8 Power off
Storage 10 to 90 35
Delivery 10 to 90 40
(13) Printer Life

420,000 pages (on a A4-size basis) or five years
42615101TH Rev.1 14 /
2. PARTS REPLACEMENT
This section describes the procedure for replacing the parts, assemblies and units in the field. The
replacing procedure is given for detachment. To attach, use the reverse procedure.
2.1 Precautions in Replacing Parts

(1) Before replacing the parts, be sure to remove the AC cable and the interface cable.
(a) To remove the AC cable, always use the following procedure.
i) Flip the power switch of the printer off (to “O”).

ii) Pull the AC inlet plug of the AC cable out of the AC receptable.
iii) Remove the AC cable and the interface cable from the printer.
(b) To connect the printer again, always use the following procedure.
i) Connect the AC cable and the interface cable to the printer.

ii) Insert the AC inlet plug into the AC receptacle.
iii) Flip the power switch of the printer on (to “I”).
Disconnect
Connect
(2) Do not disassemble the printer so long as it operates properly.
(3) Minimize the disassembly. Do not detach parts other than those shown in the replacing procedure.
(4) For maintenance, use designated tools.
(5) Follow the order instructed to disassemble the printer. Incorrect order may damage the parts.
(6) Small parts such as screws and collars tend to get lost, so temporarily place and fix them in
their original positions.
(7) When handling ICs and circuit boards such as microprocessors, ROMs and RAMs, do not use
gloves that likely to have static.
(8) Do not place the printed circuit boards directly on the printer or the floor.
42615101TH Rev.1 15 /
[Maintenance Tools]
Table 2-1 lists tools necessary to replace the printed circuit boards and the units.
Table 2-1 Maintenance Tools

No. Service Tools Q' ty Place of use Remarks
1 No. 1-100 Philips 1 2~2.5 mm screws

screwdriver
2 No. 2-200 Philips 1 3~5 mm screws

screwdriver, Magnetized
3 No. 3-100 screwdriver 1
4 No. 5-200 screwdriver 1
5 Digital multimeter 1
6 Pliers 1
7 Handy cleaner 1
8 LED Head cleaner 1 Cleans LED head

P/N 4PB4083-2248P001
9 High voltage probe 1
42615101TH Rev.1 16 /
2.2 Part Replacement Procedures

This section describes the procedures for replacing the parts and assemblies shown in the
following disassembly chart:
2.2.1 Left Side Cover
(1) Open the top cover 1.

(2) Open the feeder unit 2.
(3) Remove the screw (gold) 3 to detach the left side cover 4.
2
4
Figure 2-2-1 Left Side Cover
42615101TH Rev.1 17 /
2.2.2 Right Side Cover

(2) Open the feeder unit 2.
(3) Loosen the screw 3 to detach the right side cover 4.
3 (loosen)
4
Figure 2-2-2 Right Side Cover
42615101TH Rev.1 18 /
2.2.3 Face-Up Tray
(1) Open the face-up tray 1 in the direction of the arrow, and disengage it at its two places to
detach it.
Figure 2-2-3 Face-Up Tray
42615101TH Rev.1 19 /
2.2.4 Rear Cover
(1) Slide out the face-up tray.

(2) Remove the two screws (gold) 1.
(3) Insert a flat-blade driver into the hole A to disengage the claw A, at each of the two places.
Disengage the two claws B. Pull in an arc the rear cover 2 in the direction of the allow A.
(4) Push the lower part of the rear cover 2 in the direction of the allow B to disengage the three
claws B, then detach the rear-cover 2.
Claws A
2
1
A
Hole A
Claws B
1 Claws C
Claw A
Claw B
A
Claws C
Figure 2-2-4 Rear Cover
42615101TH Rev.1 20 /
2.2.5 LED Assy / LED Assy Springs

(2) Remove the cable connection of, and disengage the two hooks of, the LED assy 2 to detach
the assy (the two springs 3 become detached together with the LED Assy 2).
Hook (each side)
Figure 2-2-5 LED Assy / LED Assy Springs
42615101TH Rev.1 21 /
2.2.6 Controller PWB
C5400
(1) Remove the Print Engine Controller PWB (see section 2.2.7).
(2) Remove the screw 1 and then the head cable 2.
(3) Remove the eight screws (gold) 3, then detach the controller PWB 4.
4
3× 8 2
K
Y
M
C
Figure 2-2-6-1 Controller PWB (C5400)
42615101TH Rev.1 22 /
C5200/C5150
(1) Open the top cover.
(2) Remove the right side cover (see section 2.2.2).
(3) Unscrew the three screws (gold) 1, disengage the claws A and remove the plate-shield assy
(GDI) 2.
(4) Remove the screw (gold) 3 and then the head cable 4.
(5) Remove the six screws (gold) 5 and the connector 6, then detach the controller PWB 7.
K
Y
M
C
4
3
7
5× 6 4
c A
6 2
Figure 2-2-6-2 Controller PWB (C5200/C5150)
42615101TH Rev.1 23 /
2.2.7 Print Engine Controller PWB
C5400
(3) Remove the connector 1, and disengage the two hooks A of to detach the FAN (CU) 2.
(4) Remove the three screws (gold) 3 disengage the claws B and remove the plate-shield assy
(PCL) 4.
(5) Remove the three screws (gold) 5 and all the connectors to detach the print engine controller
PWB 6.
4
5
Claws B
6 1
2
Claws
5 A
6 Print engine
controller PWB
Air
SSNS 3
OPE
FSNS
PE
2ND
FAN
DUP HVDLT
HOPKID HCL DRSIG POWER

COLORID DRPOW
Figure 2-2-7-1 Print Engine Controller PWB (C5400)
42615101TH Rev.1 24 /
C5200/C5150
(1) Remove the plate shield assy (GDI) [see section 2.2.6, steps (1) to (3)].
(2) Remove the three screws (gold) 1 and all the connectors to detach the print engine controller
PWB 2.
2
1 2 Print engine
controller PWB
SSNS
OPE
FSNS
PE
2ND
FAN
DUP HVDLT
HOPKID HCL DRSIG POWER

COLORID DRPOW
Figure 2-2-7-2 Print Engine Controller PWB (C5200/C5150)
42615101TH Rev.1 25 /
Toner sensor relay
Control panel
SSNS
OPE
Driver board
FSNS cable
FSNS High voltage
PE cable PE
power unit
Option (dup & 2nd) YMC ID moror HCL

2ND
FAN HVOLT DRSIG
DUP
HOPKID COLORID POWER
Paperfeed & K ID monitor

ID fan
Low voltage fan

Solenoid Low voltage power unit
Option (2nd) cable
Figure 2-2-7-3 Print Engine Controller Board Cable Route
42615101TH Rev.1 26 /
2.2.8 Top Cover Assy
(1) Remove the left side cover (see section 2.2.1).

(3) Remove the rear side cover (see section 2.2.4).
(4) Remove the plate-shield assy (GDI) [see section 2.2.6, step (2)].
(5) Remove the LED head cable.
(6) Remove the two E-shaped rings 1 and the two springs - torsion 2, then detach the top cover
Assy 3.
2 1
2
1
Figure 2-2-8 Top Cover Assy
42615101TH Rev.1 27 /
2.2.9 Top Cover
(1) Open the top cover assy.

(2) Remove the ten screws (black) 1 to remove the guide - paper eject 2.
(3) Remove the ten screws (black) 3 to detach the cable cover 4 and the top cover 5.
3
4
3
1
3 2
Figure 2-2-9 Top Cover
42615101TH Rev.1 28 /
2.2.10 Controller Panel Assy

(2) Open the feeder unit.
(4) Remove the plate-shield assy [see section 2.2.7, step (2)].
(5) Make control panel assy connector removal (see section 2.2.8).
(6) Remove the four screws (gold) 1, then detach the control panel assy 2.
C3100 1
Figure 2-2-10 Control Panel Assy
42615101TH Rev.1 29 /
2.2.11 Board PRP / Top Cover Handle
(1) Remove the control panel assy (see section 2.2.10).

(2) Disengage the two claws A of the lever-lock 2 to remove the frame OP 1, and remove the
lever-lock 2 and the spring-compression 3.
(3) Disengage the two claws B of the cover assy OP 4 to remove it, and remove the springs
torsion 5.
(4) Detach the board PRP 6 and the cable 7.
2
Claws A 1
4
7 Claws B
5 6
Figure 2-2-11-1 Board PRP (C5400/C5200/C5150) / Top Cover Handle
2
Claws A
1
7 Claws B
3
5 6
Figure 2-2-11-2 Board PRP (C3100) / Top Cover Handle
42615101TH Rev.1 30 /
2.2.12 Low-Voltage Power Unit / ID FAN / Low-Voltage FAN / Hopping Motor / Fuser Motor
(1) Remove the print controller PWB (see section 2.2.7).

(2) Remove the controller PWB (see section 2.2.6).
(3) Remove the film 1 and the frame duct 2 to demount the ID FAN 3.
(4) Remove the two screws (gold) 4 and the four connectors to demount the Low-voltage power
unit 5.
(5) Demount the Low-voltage FAN 6 by releasing claw engagement.
(6) Remove the two screws (black) 7 and the connector to detach the hopping motor 8.
(7) Remove the two screws (black) 9 and the connector to detach the fuser motor 0.
Note! When reassembling the ID FAN 3, Low-voltage FAN 6, check the attachment direction.
0
9
1
5
Air
4
8 7
6 6
2
Air
3
Claw
5 Low-voltage power supply board
AC OUT
DC OUT
FAN AC IN
Figure 2-2-12 Low-voltage Power Unit / ID FAN / Low-Voltage FAN / Hopping Motor / Fuser Motor
42615101TH Rev.1 31 /
2.2.13 Board-PRT

(2) Remove the print engine controller PWB and the controller PWB (see sections 2.2.6 and
2.2.7).
(3) Remove the film and the low voltage power unit (see section 2.2.12).
(4) Remove the four screws (gold) 1 and the two E-shaped snaps 2 to remove the plate-outer
3.
(5) Remove the gear-idle-ID - K 4, Y and C 5, each in one piece, and M 6, and the spring 7
of the solenoid.
(6) Unlatch, and remove by sliding the guide assy - side R 8, the assy and detach the board-
PRT 9 and the nine springs 0.
Note! When reassembling the board-PRD, do not forget to attach the spring of the solenoid 7.
9
0×9 8
65
4 2
Figure 2-2-13 Board-PRT
42615101TH Rev.1 32 /
2.2.14 Guide - Eject Assy / Color Registration Assy / Board-PRM
(1) Remove the left side cover, the write side cover, the rear cover and the top cover Assy (see
sections 2.2.1, 2.2.2, 2.2.4 and 2.2.8).
(2) Remove the engine controller PWB, the controller PWB and the film [see sections 2.2.6 and
2.2.7, and step (3) of section 2.2.12].
(3) Unscrew the two screws (gold) 1 to remove the plate-heat 2.
(4) Remove the two springs - torsion 3 and disengage the two claws to remove the cover-driver 4.
(5) Make screw (gold) 5 and connector removal to detach the board-PRM 6.
(6) Make two-screw (gold) 7 removal to detach the color registration assy 8.
(7) Make three-screw (gold) 9, the connector 0 and the guide cable A to detach the guide
eject assy B.
1
2
Claws
PUIF
POW
EXIT
7 BELT
HEAT
DENS FUSER
LCR
8 RCR
6 6 Board-PRM
B
5
9
A 9
Figure 2-2-14-1 Guide - Eject Assy / Color Registration Assy / Board-PRM
42615101TH Rev.1 33 /
Heater thermistor & Fuse cut-out Density sensor
EXIT sensor
Heater AC
Color registration
sensor
Flame thermistor
Belt thermistor
Belt thermistor LCR FUSER RCR
Belt motor DENS Color registration

HEAT
sensor
BELT
EXIT
Heater moter
PUIF
PUIF
Board RSN
Figure 2-2-14-2 Board-RSM Cable Route
42615101TH Rev.1 34 /
2.2.15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board / Cover Open Switch

(2) Make screw (gold) 1 and connector removal to detach the belt motor 2.
(3) Remove the two screws (gold) 3 to remove the cover-rear 4.
(4) Remove the connector and, turning the FAN (Fuser) 5, detach the FAN (Fuser) 5.
(5) Remove the connector and unlatch the cover open switch 6 to detach the switch.
(6) Remove the screws (gold 7 and black 8) and the connector, and unlatch to remove the high
voltage power supply board 9.
Air
4 5
7
2
1 6
8 8 High-voltage power supply board

7
CN4
Paper end
CN2
FAN(Fuser)
CN3
TR-C TR-M TR-Y TR-K

Flame thermistor
Belt thermistor HVPLT
CN5
Figure 2-2-15 FAN (Fuser) / Belt Motor / High Voltage Power Supply Board / Cover Open Switch
42615101TH Rev.1 35 /
2.2.16 Multipurpose Tray (MPT) Assy
(1) Open the MPT assy 1.

(2) Remove the two stoppers and the two supports to detach the MPT assy 1.
Stopper (each side)
Support (each side)
Figure 2-2-16 MPT Assy
42615101TH Rev.1 36 /
2.2.17 Feeder Unit / Board-RSF / Multipurpose Tray (MPT) Hopping Roller / Multipurpose Tray (MPT)
Frame Separator / Cover-Front

(3) Make plate-shield and connector removal (see section 2.2.6).
(4) Disengage the claws of the stay L 1 and the stay R 2, sliding the feeder unit 3, detach the
feeder unit.
(5) Remove the cover sensor 4 by releasing claw engagement.
(6) Make connector removal to detach the board-RSF 5.
(7) Remove the lever 6 by turning it until it is unlocked.
(8) Remove the two screws (black) 7 to remove the stay L 1.
(9) Remove the four screws (black) 8, disengage the front two claws A and remove the feed Assy 9.
(10) Remove the two lock shafts 0 and the two springs A and disengage the four claws to detach
the hopping roller assy B.
(11) Remove the hopping roller shaft C.
(12) Remove the two supports to detach the MPT frame separator D, and remove the spring E.
0
8 A
4 5
8
1
6
C
7
A
2
0
B
D
E
7
Claws A
Figure 2-2-17 Feeder Unit / Board-RSF / MPT Hopping Roller / MPT Frame Separator / Cover-Front
42615101TH Rev.1 37 /
2.2.18 Main Motors / Solenoid / Paper-End Sensor
(1) Remove the left side cover, the right side cover, the rear side cover, the top cover unit and the
feeder unt (see sections 2.2.1 , 2.2.2, 2.2.4, 2.2.8 and 2.2.17).
(2) Remove the print engine controller PWB, the controller PWB and the film [see sections 2.2.6,
2.2.7 and 2.2.12 (3)].
(3) Remove the fan (ID), the frame duct, the fan (Pow L) and the low voltage power unit (see
section 2.2.12).
(4) Remove the plate-heat, the eject assy, the cover-driver, the color-registration assy and the
board-PRM (see section 2.2.14).
(5) Unscrew the two screws (gold) 1 to remove the plate-driver 2.
(6) Disengage the latch to remove the cover-hopping 3.
(7) Remove the fan (fuser) (see section 2.2.15).
(8) Remove the E-ring 4, Disengage the latch to remove the gear assy - planet 5, the shaft 6
and the three rollers 7.
(9) Unscrew the two screws (gold) 8 to remove the side plate R assy 9.
(10) Remove the four screws (gold) 0 and the two E rings A, then remove the plate-outer B, the
gear-idle K C, and Y and C D, and M E.
(11) Remove the three screws (gold) F to remove the plate-lock-out-ID T and the plate-inner G.
(12) Remove the screws (gold) H (one screws each motor-ID I) and the connectors, then uninstall
the motors-ID I.
(13) Remove the screw (gold) J and the two screws (black) U to remove the gear assy - HP K.
(14) Remove the screw (gold) L to uninstall the solenoid M.
(15) Remove the spring N, disengage the claw and remove the bushing O, the hopping roller shaft
P and the frame-hopping Q.
(16) Detach the paper-end sensor R and the paper-end lever S.
42615101TH Rev.1 38 /
1
2
0
D B
A
E
9
I ×4
G 8
C
T
H ×4
M 3
F 8
6 U
7
L
45 J P
K O
1
Q
N
R
S
M ID motor
Y ID motor
C ID motor K ID motor
Position the motor and the connector to the arrows.
Figure 2-2-18 Main Motors / Solenoid / Paper-End Sensor
42615101TH Rev.1 39 /
2.2.19 Feed Roller
(1) Remove the cassette.

(2) Unlatch and detach the feed roller 1.
Figure 2-2-19 Feed Roller
42615101TH Rev.1 40 /
2.2.20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor
(1) Detach the eject assy 1 (see section 2.2.14).

(2) Disengage the latch to separate the guide-eject-lower 2 and the guide-eject-upper 3.
(3) Remove the gear-idle-eject 4 and stopper-shaft 5, then detach the shaft assy - eject (FU)
6 and the shaft assy - eject (FD) 7.
(4) Detach the lever - eject sensor 8 and then the eject sensor 9.
(5) Remove cables 0, A and B and the guide cable C.
1
7 4
5
6
B
9
0
Figure 2-2-20 Shaft Eject Assy (FU) / Shaft Eject Assy (FD) / Eject Sensor
42615101TH Rev.1 41 /
2.2.21 Fuser Unit

(2) Rise the fuser unit lock levers (two blue portions) 2 in the directions of the arrows to detach the
fuser unit 3.
2 (Blue
Figure 2-2-21 Fuser Unit
42615101TH Rev.1 42 /
2.2.22 Belt Unit

(2) Remove the image drum unit.
(3) Turn the lock levers (two blue portions) 2 in the direction of the arrow ( ) and, grasping the
lever (blue) 3, detach the belt unit 4.
5 3
(Blue)
3
(Blue)
Figure 2-2-22 Belt unit
42615101TH Rev.1 43 /
3. ADJUSTMENTS
Adjustments of C5400/C5200/C5150/C3100 printers can be made using maintenance utility
software and key input from their operator panels. In addition to a standard menu, there is a
maintenance menu in the display of their operator panels. The menu that serves the purpose of
intended adjustment is to be selected.
3.0.1 System Maintenance Menu
Turning on printer power while holding the MENU+ and MENU- keys down activates System
Maintenance menu. The menu is only displayed in English on a printer to any destination.
Note! System Maintenance menu, from which settings such as printer destinations can be
changed, is hidden from users’ view.
Table 3-0-1 Maintenance Menu Display Table

Category Item(1st Line) Value(2nd Line) DF Function
OKIUSER OKIUSER ODA Sets Brand and Destination.
OEL JPOEM1: Japan OEM
APS OEMA: Overseas OEM for A4 default
JP1 OEML: Overseas OEM for Letter
JPOEM1 default
OEMA Boots up automatically when a brand
OEML is selected.
MAINTENANCE HDD FORMAT EXECUTE Format for HDD.

MENU Process as same as connecting for
new HDD.
FLASH FORMAT EXECUTE Format for Resident FLASH.

NIC Program is elased.
MENU RESET EXECUTE Sets factory default for EEPROM of

CU board.
CONFIG MENU CODESET TYPE1 * This menu is displayed in every

TYPE2 * distribution channel.
TYPE1: Russian/Greek do not appear.
TYPE2: Russian/Greek appear.
When you select TYPE2, LANGUAGE
selections in SYS CONFIG MENU in
USER MENU display RUSSIAN and
GREEK. (The value change is
enabled after rebooting.)
TYPE2 is the default for OEL/APS/
OEMA; TYPE1 is the default for the
other distribution channel.
ENG STATUS ENG STATUS EXECUTE Selecting by the ENTER key, then
PRINT PRINT pressing the On-line switch will
prompt initialization and printing
Engine information.
TEST PRINT MENU TEST PRINT MENU ENABLE Switches ENABLE and DISABLE to
DISABLE * display the TEST PRINT MENU
category in the User Menu.
PAGE CNT PRINT PAGE CNT PRINT ENABLE Sets printing or not printing the total
DISABLE * page count in PRINT MENU MAP.
42615101TH Rev.1 44 /

FUSE KEEP MODE FUSE KEEP MODE EXECUTE When ENTER key is pressed, CU
issues a command to PU, and the
printer becomes ON LINE. With the
power on, replace the consumables
with new ones and check the printer
behavior. (At this point, fuse of new
consumables is not cut, and operation
count will not be added to the value of
old consumables.) When the power is
turned off, the printer exits check
mode, and it becomes disabled when
you turn on the power.
PERSONALITY PCL ENABLE * Changes the default PDL language for

DISABLE each brand. PDLs that are disabled in
this menu will not be displayed on User
IBM PPR III XL ENABLE *E
Menu’s or Admin Menu’s
DISABLE *J
PERSONALITY.
EPSON FX ENABLE *E When print data in the PDL language
DISABLE *J set to DISABLE is received, the printer
PS3 EMULATION ENABLE * will display INVALID DATA and discard

(C5300) DISABLE received data. (HP-GL/2 is under
development, and there is no plan to
ESC/ P ENABLE *J implement as yet in the product.)
DISABLE *E PX725: Cannot disable PS3
HP-GL/2 ENABLE (PostScript). Same as PX711/

DISABLE *JE 713.(Only menu is implemented for
future expansion.)
PCL XL ENABLE *JE
When PCL is set to DISABLE, the data
DISABLE
of HP-GL/2 or PCL XL will not be
printed even though it is set to
ENABLE. The data is processed as
invalid.
Setting ENABLE to IBM PPR III XL or
EPSON FX in Japanese brands will
not assure the normal operation.
Setting ENABLE to ESPC/ P in
overseas brands will not assure the
normal operation.
42615101TH Rev.1 45 /

ESC/ P EMULATION nSelectin DISABLE * Specifies the function of SELECT IN signal
(Not available for ENABLE for DC1, DC3 command.
overseas model) When “ENABLE” is selected, if SELECT IN
signal is high level in power on sequence,
DC1, DC3 command is effective. When
“DISABLE” is selected, DC1, DC3
command is ignored all the time (SELECT
IN signal is LOW level only).
Even if “EMULATION” setting of “SYS
CONFIG MENU”is “AUTO”, this item is
effective in ESC/ P Emulation.
NAutoFd DISABLE * Specifies the function of AUTO FEED XT
ENABLE signal.
When “ENABLE” is selected, if AUTO
FEED XT signal is low level in power on
sequence, Line feed for CR code is
performed. When “DISABLE” is selected,
line feed for CR code is not performed
(AUTO FEED XT signal is HIGH level only).
Even if “EMULATION” setting of “SYS
CONFIG MENU”is “AUTO”, this item is
effective in ESC/ P Emulation.
IMAGE REGULAR * Specifies the conversional method of
PHOTO transformation from 180dpi to 300dpi.
NETWORK This menu is for feature expansion and
No Item or Value is displayed.
ENGINE DIAG Enters engine self-diagnostic mode.
MODE
The switch operation and LCD display during an engine self-diagnostic mode, which are specified
by engine firmware, differ from controller firmware operating specifications. The engine self-
diagnostic mode is enabled in a controller board removed configuration.
* Operation in such a configuration is not assured.
Refer to the engine block specification for the further details if necessary.
42615101TH Rev.1 46 /
3.0.2 Maintenance Utility
Maintenance utility software is used to make adjustments shown in table 3-4. Refer to the following
for details on the maintenance utility software.
1) Maintenance utility operating manual : 42678801FU01 (Japanese version)
: 42678801FU02 (English version)
2) Maintenance utility software programs:
* The programs can be downloaded from ftp//.
Applicable Operating System File Name Part Number
Win9xMe (Japanese version) MuWin_JPN_Win9x.zip 42678801FW01
WinNT/2000/XP (Japanese version) MuWin_JPN_WinNT.zip 42678801FW02
Win9xMe (English version) MuWin_ENU_Win9x.zip 42678801FW03
WinNT/2000/XP (English version) MuWin_ENU_WinNT.zip 42678801FW04
Table 3-0-2 Maintenance Utility Adjustment Items (1/2)

Operation on
Item Maintenance Utility Adjustment Operator Panel
1 PU (PRN) Board PU board replacement Copying PU board EEPROM Cannot be
Replacement for board replacement performed using
operator panel
2 CU (ARC/SPA) Board PU board replacement Reprogramming settings in CU board Cannot be
Replacement for board replacement EEPROM performed using
operator panel
3 PU Serial Number PU serial number Reprogramming printer serial number Cannot be
Setting setting for board recorded on PU performed using
replacement operator panel
4 CU Serial Number CU serial number Reprogramming printer serial number Cannot be
Setting setting for board recorded on CU performed using
replacement operator panel
5 USB Software Update USB software of printer Updating USB software Cannot be
maintenance performed using
operator panel
6 NIC Software Update Network software of Updating NIC software Cannot be
printer maintenance performed using
operator panel
7 NIC Web Page Update NIC Web page of Updating NIC Web page Cannot be
operator panel
8 Mac Address Setting Mac address setting of Setting Mac address Cannot be
operator panel
9 Consumable Counter Counter maintenance Copying consumables’ counters: Drum Cannot be
Maintenance Function function of printer counters (Y, M, C and K), Fuser counter, performed using
maintenance Belt counter and Toner counters (Y, M, C operator panel
and K)
10 Print Density Adjustment Munsell color target Not used for PX725/725 Cannot be
Calibration Chip Density density value setting of performed using
Value Setting printer maintenance operator panel
42615101TH Rev.1 47 /

Operation on
Item Maintenance Utility Adjustment Operator Panel
11 Color Print Density Color print density Not used for PX725/725 Cannot be
Sensor Sensitivity sensor sensitivity performed using
Calibration Value calibration value operator panel
Setting setting of printer
maintenance
12 Switching between Factory/Shipping mode Switching the PU mode between Factory Section 3.1.2.10
Factory and Shipping of printer maintenance and Shipping
Modes
13 Self-diagnosis Function Self-diagnosis setting Enabling or disabling error detection by Section 3.1.2.11
Setting of printer maintenance each sensor
14 Destination and PnP Destination and PnP Checking printer (CU) destination, device On menu map
Data Checking data checking of printer ID and USB ID
maintenance
15 Consumable Counter Counters and Checking consumables’ counter values Section 3.1.2.8
Display remaining toner of
printer information
16 Checking of Menu Menu Settings of Displaying each menu setting set in printer On menu map
Settings printer information (CU)
17 Printer Information Printer information of Checking printer’s Mac address and On menu map
Checking printer information firmware versions
18 Contained CPU and Contained CPU and Checking information on CPU and On menu map
Memory Checking memory of printer memory contained in printer (CU)
information
19 Test Printing Test printing of test Performing local print function and printing Section 3.1.2.5
printing specified file
Note: Do not perform operations or setting for adjustment items not used for PX724/725; or an
improper operation may be result.
42615101TH Rev.1 48 /
3.1 Maintenance Modes and Their Functions

3.1.1 Maintenance Menu
Maintenance menu is contained in a standard menu category. Items that can be set from
Maintenance menu are as follows:
Maintenance Menu
Values in shaded areas are initial settings.
Operator Panel Display
Category Function
Item (Upper Display) Value (Lower Display)
Maintenance RESET MENU ENTER Initializes menu settings.

Menu
SAVE MENU ENTER Stores current menu settings.
SETTING(S)
RESTORE ENTER Changes menu settings to stored ones. Displayed only

STORED MENU when menu settings have been stored.
SETTING(S)
POWER ENABLE Sets Power Save mode enabled/disabled. Shift time to

SAVING DISABLE enable Power Save mode can be changed using
“POWER SAVE SHIFT TIME” on “SYSTEM CONFIG.
MENU”.
NORMAL 0 Corrects print nonuniformity due to temperature variation.

PAPER BLACK +1 With faded images, change the value.
SETTING +2 With scattering or snowing images in print output of high
-2 print density, decrement the value. With faded images in
-1 print output of high print density, increment the value.
NORMAL 0 Corrects print nonuniformity due to temperature variation.

PAPER CLOLR +1 With faded images, change the value.
TRANSPAR- 0 Corrects print nonuniformity due to temperature variation.

ENCY BLACK +1 With faded images on transparency sheets, change the
SETTING +2 value.
-2 With scattering or snowing images in print output of high
print output of high print density, increment the value.
TRANSPAR- 0 Corrects print nonuniformity due to temperature variation.

ENCY COLOR +1 With faded images on transparencies, change the value.
42615101TH Rev.1 49 /
3.1.2 Engine Maintenance Mode
Engine Maintenance mode includes three modes, levels 1 to 3. The level 1 is intended for
assistance in checking media transport systems and the basic operations of printing systems etc.
The level 2, which sets consumable counters and tests color registration adjustment function, does
not require relatively special knowledge. Working, including process parameter setting, with the
level 3, which contains PU individual experimental elements, takes expertise. Basically items other
than those in the level 1 must not be used.
3.1.2.1 Operator panel
Operating descriptions on self-diagnosis are premised on the following operator panel layout.
For ODA
For OEL/AOS
For China
42615101TH Rev.1 50 /
3.1.2.2 Normal self-diagnostic mode (level 1)
The following is the menu of a normal self-diagnostic mode.

Maintenance
Self-diagnosis Item Self-diagnosis Menu Description of Adjustment Utility
1 Switch Scan Testing SWITCH SCAN Checking input sensor and switches Cannot be
performed using
maintenance
utility
2 Motor and Clutch MOTOR&CLTCH Testing motor and clutch operations Cannot be
Testing TEST performed using
maintenance
utility
3 Test Printing TEST PRINT Printing internal test patterns of PU Cannot be
performed using
maintenance
utility
4 Color Registration REG ADJUST TEST Judging print registration adjustment Cannot be
Adjustment Testing mechanism (pass/fail) performed using
maintenance
utility
5 Print Density Adjustment CHIP DISPERSION Not used for PX724/725 No. 10 in table
Calibration Chip Density ADJUST 3-0-2
Value Setting
6 Density Adjustment DENSITY ADJUST Judging print density adjustment Cannot be
Testing TEST 2 mechanism (pass/fail) performed using
maintenance
utility
7 NVM Initialization NV-RAM INITIAL Not used for PX724/725 Cannot be
performed using
maintenance
utility
8 Consumable Counter CONSUMABLE Displaying consumables’ life No. 15 in table
Display STATUS 3-0-2
9 Counter Display of PRINTER STATUS Displaying number of sheets fed (prints) Cannot be
Numbers of Prints and and numbers of images impressed performed using
Images (images) maintenance
utility
10 Switching between LOCAL PARAMETER Switching PU mode between Factory and No. 12 in table
Factory and Shipping SET Shipping 3-0-2
Modes
11 Self-diagnosis Function ENGINE PARAMETER Enabling or disabling error detection by No. 13 in table
Setting SET 2 each sensor 3-0-2
12 Waste Toner Count WASTE TONER CNT Displaying M and C toner cartridges’ Cannot be
Setting waste toner counts performed using
maintenance
utility
13 LED Head Serial LED HEAD DATA Displaying LED head serial numbers of Cannot be
Number Display their data performed using
maintenance
utility
Note: Do not perform operations or setting for self-diagnosis items not used for PX724/725; or
an improper operation may be result.
42615101TH Rev.1 51 /
3.1.2.2.1 Entering self-diagnostic mode (level 1)
1. While holding the MENU+ and MENU- keys down at the same time, turn printer power on to
enter System Maintenance mode.
2. Use MENU+ or MENU- key keystrokes until “ENGINE DIAG MODE” appears (a few keystrokes),
and then press the ENTER key to display “DIAGNOSTIC MODE”.
DIAGNOSTIC MODE
XX.XX.XX FACTORY/SHIPPING
3. XX.XX.XX in the display indicates a PU FIRMWARE version. A factory working mode setting,
which is usually set to S-MODE of SHIPPING, is at the right of the lower display.
4. Go to each self-diagnosis step by using the MENU+ or MENU- key (pressing the MENU+ or
MENU- key rotates menu items).
3.1.2.2.2 Exiting self-diagnostic mode
1. Turn printer power off and, after ten seconds, on again.
3.1.2.3 Switch scan test
This self-diagnosis is used when input sensor and switch checking is made.
1. Enter the normal diagnostic mode, and press the MENU+ or MENU- key until “SWITCH SCAN”
is shown on the upper display (the MENU+ key increments a test item and the MENU- key
decrements a test item).
SWITCH SCAN
2. Table 3-1 lists SWITCH SCAN numbers. Press and the MENU+ or MENU- key until the SWITCH
SCAN number for unit(s) to be tested shows up on the upper display (the MENU+ key increments
an item and the MENU- key decrements an item).
3. In response to the press of the ENTER key, the test on the unit(s), the SWITCH SCAN number
begins blinking and, carrying the current status of the unit(s) being tested, the number(s) (1 to
4) corresponding to the unit(s) are displayed.
SWITCH SCAN 00
1=H 2=L 3=H 4=L
Operate the unit(s) (figure 3-1). Indications for each unit are provided in their portion of the
LCD display (Indicated meanings vary with units (sensors etc). See table 3-1 for details).
4. When the CANCEL key is pressed, the SWITCH SCAN number goes back to an indication
view (stops blinking).
5. Repeat steps 2 through 4 as necessary.
6. To end the test, press the BACK key (the display is restored to the view of step 1).
42615101TH Rev.1 52 /
Image drum up/down sensor Toner sensor C Toner sensor Y Cover open SW
Heater frame thermistor
Fuser thermistor
Toner sensor M
Exit sensor upper Toner sensor K
Humidity sensor
Duplex-in sensor
Duplex cover Write sensor

open sensor
Entrance sensor 2
Entrance sensor 1
Tray-1 paper-end
Duplex jam sensor
sensor
Duplex rear sensor

Tray-2 entrance
sensor
Fuser thermistor Tray-2 paper-end

lower sensor
Belt thermistor 1st-tray sensor Duplex front sensor
Color registration sensor (L)
Color registration sensor (R)
Density sensor
Figure 3-1 Switch Sensor Positions
42615101TH Rev.1 53 /
42615101TH Rev.1
Table 3-1 SWITCH SCAN Display Detail

ROW SCAN NO. 1 Display 2 Display 3 Display 4 Display
Tray-1 paper-end L: Paper present L: Paper present Entrance L: Paper present
SWITCHSCAN00 Entrance sensor 1
sensor H: Paper absent H: Paper absent sensor 2 H: Paper absent
L: Paper present L: Paper present
SWITCHSCAN01 Write sensor Exit sensor
H: Paper absent H: Paper absent
L: Light reflected L: Light reflected L: Light reflected L: Light reflected
SWITCHSCAN02 Toner sensor K Toner sensor C Toner sensor M Toner sensor Y
H: Light shielded H: Light shielded H: Light shielded H: Light shielded
L: Cover open
SWITCHSCAN03 Cover open H: Cover close
SWITCHSCAN04
SWITCHSCAN05
SWITCHSCAN06
SWITCHSCAN07
Color alignment Color alignment
SWITCHSCAN08 sensor (L) AD Value ***H sensor (R) AD Value ***H Density sensor AD Value ***H
SWITCHSCAN09 Fuser thermistor AD Value ***H Fuser thermistor AD Value ***H
upper upper
SWITCHSCAN10 AD Value ***H Temperature sensor AD Value ***H Belt thermistor AD Value ***H Heater frame AD Value ***H
Humidity sensor thermistor
L: Paper absent L: Paper absent Duplex cover open L: Cover open Duplex front L: Paper absent
SWITCHSCAN11(Option) Duplex-in sensor Duplex rear sensor sensor
H: Paper present H: Paper present H: Cover close sensor H: Paper present
L: Paper absent
SWITCHSCAN12(Option) Duplex bottom sensor H: Paper present
Tray-2 paper-end L: Paper absent 1st-tray sensor L: No tray absent
SWITCHSCAN13(Option) H: A tray present
sensor H: Paper present
SWITCHSCAN14(Option) Tray-2 entrance L: Paper absent
sensor H: Paper present
SWITCHSCAN15(Option)

SWITCHSCAN24
54 /
SWITCHSCAN25 Image drum up/down L: Down

sensor H: Up
3.1.2.4 Motor and clutch test
This self-check is used for motor and clutch testing.
1. Go into the self-diagnostic (level 1) mode, press the MENU+ or MENU- key until upper display
of “MOTOR & CLUTCH TEST” is brought up, and press the ENTER key (the MENU+ key
increments a test item and the MENU- key decrements a test item).
2. The names of units to be tested are listed in table 3-2. Use the MENU+ or MENU- key until the
name of a unit that is to be tested appears on the lower display (the MENU+ key increments an
item and the MENU- key decrements an item).
MOTOR & CLUTCH TEST
K - ID - ID MOTOR
3. Pressing the ENTER key starts the test of the unit, blinking the displayed name of the unit. The
unit is driven for 10 seconds (refer to figure 3-3).
Note! The view of step 2 is restored after the 10-second driving, and the unit is driven again
with the press of the corresponding switch.
• Clutch solenoid on-off operations are repeated in normal printing driving (solenoids
whose mechanical structures do not permit their single driving operate motors
concurrently with them).
4. Use the CANCEL key to stop the drive of the unit (the display for the unit remains the same).
5. Repeat the cycle of steps 2 through 4 as needed.
6. Pressing the BACK key ends the test (the display is restored to step 1).
42615101TH Rev.1 55 /
Fuser Motor ID Motor (C)

(Registration Shutter) (ID UP/DOWN) ID Motor (M) ID Motor (Y) ID Motor (K)
Duplex Solenoid
Duplex Clutch
Cassette 1
Hopping Motor
(Registration Motor,
Front Motor)
Hopping Solenoid
Duplex Motor
Cassette 2 Clutch
Belt Motor
Cassette 2 Motor
Figure 3-3
Table 3-2
Control for Unit
Unit Name Description of Control for Unit Driving Driving
ID Motor (K) Remove all the image drums (black, yellow, magenta and cyan) to drive. Removal of IDs
ID Motor (Y) Remove all the image drums (black, yellow, magenta and cyan) to drive. Removal of IDs
ID Motor (M) Remove all the image drums (black, yellow, magenta and cyan) to drive. Removal of IDs
ID Motor (C) Remove all the image drums (black, yellow, magenta and cyan) to drive. Removal of IDs
Belt Motor Remove all the image drums (black, yellow, magenta and cyan) to drive. Removal of IDs
Fuser Motor – –
Registration Motor (Drive only the tray 1 hopping motor.) –
Cassette 1 Hopping Motor Remove the cassette 1 to drive. (concurrently driving the hopping solenoid.) Removal of Cassette 1
Front Motor (Revolve the tray 1 hopping motor in reverse.) –
Color (Registration) Shutter (Revolve the fuser motor in reverse.) –
Duplex (Exit) Solenoid – –
Duplex Motor – –
Duplex Clutch – –
Cassette 2 Motor Remove the cassette 2 to drive. Removal of Cassette 2
Cassette 2 Clutch – –
ID Up/Down (Revolve the ID motor (C) in reverse.) –
LV Fan Test – –
Fuser Fan Test – –
ID Fan Test – –
42615101TH Rev.1 56 /
3.1.2.5 Test printing
This self-diagnostic is used when PU-inside test patterns are printed. The other test patterns are
in controller’s storage.
1. Go into the self-diagnostic (level 1) mode, press the MENU+ or MENU- key until “TEST PRINT”
comes into view in the upper display, and press the ENTER key (the MENU+ key is for test item
increment, and the MENU- key for test item decrement).
2. Items applied only to test printing are shown on the lower display. Press the MENU+ or MENU-
key until an item to be set appears, and hit the ENTER key (the MENU+ key is for item increment,
and the MENU- key for item decrement) [When items need not be set (must be left at their
defaults), go to step 5].
3. Press the MENU+ or MENU- key and, when the item that has been set in step 2 is reached,
press the Enter key. The item and its setting are displayed on the upper and lower panel,
respectively. The setting is incremented by pressing the MENU+ key, and decremented by
pressing the MENU- key (the last displayed setting is applied). Pressing the BACK key
determines the setting, restoring the view of step 2. Repeat step 3 as necessary.
TEST PATTERN
Display Set Value Function

PRINT EXECUTE — Starts printing at the press of the ENTER key, and ends the
printing at the press of the CANCEL key. (Page basis)
TEST PATTERN 0 0: Prints a blank page.
1 to 7: (Print a pattern).
8 to 15: Print a blank page.
CASSET TRAY1 Selects a unit in which paper is to be loaded.
TRAY2 When the printer is not equipped with the tray 2, TRAY2 is not
FF displayed.
PAGE 0000 Sets the number of test pages printed.
COLOR ON Selects color or monochrome printing.
OFF
DUPLEX 2 PAGES STACK Performs two-page stack duplex printing.
OFF Establishes duplex-off printing.
1PAGES STACK Performs one-page stack duplex printing.
MONO SSPEED DEFAULT Sets monochrome print speed.
LOW LOW : 20ppm
HIGH HIGH : 24ppm
DEFAULT : 20ppm (PX724L), 24ppm (PX724n)
COLOR SPEED DEFAULT Sets color print speed.
LOW LOW : 12ppm
HIGH HIGH : 16ppm
DEFAULT : 12ppm (PX724L), 16ppm (PX724n)
• Values in shaded areas are initial settings. Values established are applicable only to
this test mode (they are not written into EEPROM).
42615101TH Rev.1 57 /
Notes!
PAGE Setting ................. Should the ONLINE key be pressed after a digit is shifted by a touch of
the MENU+ or MENU- key, the setting is incremented. In the event of
the press of the CANCEL key after such a digit shift, the setting is
decremented.
COLOR Setting .............. While the COLOR setting is set to ON, pressing the ENTER key displays
the following on the panel.
Print Setting for Colors ... The press of the MENU+ or MENU- key shifts a value. The ONLINE
or CANCEL key is used for switching between ON and OFF. The
BACK key restores original display.
COLOR Y:ON M:ON

→
ON C:ON K:ON
4. With “PRINT EXECUTE” on the lower display after step 2, when the ENTER key is pressed,
test printing is executed using the values set in steps 2 and 3. Pressing the CANCEL key stops
the test printing.
Any of the alarms shown in the table of operator panel display description (see below), which
has been detected during the initiation or progression of test printing, appears on the panel
display, suspending the printing (for the description of errors, see section 3.1.2.9 Operator
Panel Display, which messages differ from those displayed in PU test printing).
Panel Display Detail

PAPER END The tray is out of paper.
SELECTED TRAY
DUPLEX UNIT IS A duplex unit is not
NOT INSTALLED installed.
SELECTED TRAY IS The selected tray is not
NOT INSTALLED installed.
REMOVE PAPER An internal error of the
OUT OF DUPLEX duplex unit occurred.
Print Patterns
Patterns 0 and 8 to 15 ... print a blank page.
Pattern 1 Pattern 2
42615101TH Rev.1 58 /
Pattern 3 Pattern 4
Pattern 5 Pattern 6
Pattern 7
42615101TH Rev.1 59 /
• The following messages are showing during printing.
P=***
W=***
P: Number of test pages printed (prints)

W: Wait time for printing (in seconds)
• Use the MENU+ key to change the display.

T=*** U=***[***]
H=***% B=***[***]
T: Environment temperature measurement (in Celsius)

U: Heater temperature measurement (in Celsius)
H: Environment humidity measurement (in percent)
B: Belt humidity measurement (in Celsius)
• With the press of the MENU+ key, the display is changed.
KTR=*.*** YTR=*.***
MTR=*.*** CTR=*.***
YTR, MTR, CTR and KTR are colors’ respective transfer voltage settings (in KV).
• Pressing the MENU+ key changes the display.
KR=**** YR=****
MR=**** CR=****
YR, MR, CR and KR are colors’ respective image drum resistance values (in megohms).
• The display is switched by pressing the MENU+ key.

ETMP=*** UTMP=***
REG=**** EXIT=****
ETMP: Environment temperature measurement (in Celsius)

UTMP: Heater temperature measurement (in Celsius)
REG: Hopping motor speed setting
EXIT: Fuser motor speed setting
• The MENU+ key switches the display.
KID=*** YID=***
MID=*** CID=***
KID, YID, MID and CID are image drum motor speed settings.
42615101TH Rev.1 60 /

BELT=****
FRM[***](***)
BELT : Belt motor speed setting

FRM : A heater frame thermistor measurement
• With the press of the MENU+ key, the display is switched.
HT:**** CH:****
DB:****
HT, CH and DB are high-voltage table IDs.

TR1:**********
TR2:********
TR1 and TR2 are high-voltage table IDs.
TROFF=**
BELT***(***)
TROFF : An off voltage table ID

BELT : A belt thermistor measurement
5. Repeat steps 2 through 4 if necessary.

6. Press the CANCEL key to end the test (the display is restored to step 1).
42615101TH Rev.1 61 /
3.1.2.6 Color registration adjustment test
This self-diagnosis (color registration adjustment test) is used to adjust and diagnose printer’s color
registration. Appropriate troubleshooting steps are to be used for recovery from errors occurred
in the color registration adjustment test.
1. Enter the self-diagnostic mode (level 1), press and hold the MENU+ and MENU- keys until
“REG ADJUST TEST” appears on the upper display, and then press the ENTER key (the
MENU+ key increments an item and the MENU- key decrements an item).
2. Press and hold the MENU+ and MENU- keys until a color registration adjustment test item to
be tested is displayed.
3. With the press of the ENTER key, the test that is showing is executed. * Pressing the CANCEL
key during the test suspends the test.
4. Upon completion of the test, the result of the test (OK or a NG error name) is provided on the
upper display, and “****RESULT” on the lower display.
5. Repeat the steps 2 to 4 when necessary.
6. Press the BACK key to end the test.
Color Registration Adjustment Items
Display Function
REG ADJ EXECUTE Performs color registration adjustment.
REG ADJ RESULT Used to see the result of color registration adjustment.
BLT REFLECT TEST Performs the OK or NG judgment of color registration adjustment belt
reflectivity.
BLT REFLECT RSLT Used to see the result of OK or NG judgment of color registration
adjustment belt reflectivity.
3.1.2.7 Print density adjustment test
This self-diagnosis is used to perform the test with respect to printer’s print density adjustment
function and to see the result of the test. The test determines whether printer’s print density
adjustment system is proper.
1. Enter the self-diagnostic mode (level 1), press and hold the MENU+ and MENU- keys until
“DENSITY ADJUST TEST 2” appears on the upper display, and then press the ENTER key
(the MENU+ key increments an item and the MENU- key decrements an item).
2. Press and hold the MENU+ and MENU- keys until a print density adjustment test item to be
tested is displayed.
3. With the press of the ENTER key, the test that is showing is executed. * Pressing the CANCEL
key during the test suspends the test.
4. Upon completion of the test, the result of the test (OK or a NG error name) is provided on the
upper display, and “****RESULT” on the lower display.
5. Repeat the steps 2 to 4 when necessary.
6. Press the BACK key to end the test.
Print Density Adjustment Test Items
Display Function
DENS ADJ EXECUTE Performs print density adjustment.
DENS ADJ RESULT Used to see the result of print density adjustment.
DENS SENSOR TEST Performs the OK or NG judgment of the print density adjustment
sensor.
42615101TH Rev.1 62 /
3.1.2.8 Consumable counter display
The self-diagnosis is used to indicate consumable consumption status.
1. After entering the normal self-diagnostic mode, press the MENU+ or MENU- key until
“CONSUMABLE STATUS” appears on the upper display, and hit the ENTER key (the MENU+
key is for test item increment, and the MENU- key for test item decrement).
2. By pressing the MENU+ or MENU- key, the consumption status of consumables comes into
view item by item (the ONLINE and CANCEL keys are invalid).
3. Pressing the BACK key ends the test (the display of step 1 is restored).
Item Top Display Bottom Display Format Unit Details

Fuser unit FUSER UNIT ******** PRINTS Decimal Print Shows the number of pages printed (prints)
after installation of a new fuser unit to date.
Belt unit TR BELT UNIT ******** IMAGES Decimal Image Converts into a count on an A4-size-page
basis at 3 pages per job, and shows, the
number of pages impressed (images) after
installation of a new belt unit to date.
ID unit - black BLACK ID UNIT ******** IMAGES Decimal Print Convert the numbers of revolutions of
ID unit - yellow YELLOW ID UNIT ******** IMAGES Decimal Print image drum units after the installation of
ID unit - magenta MAGENTA ID UNIT ******** IMAGES Decimal Print those units to date into counts on a letter-
ID unit - cyan CYAN ID UNIT ******** IMAGES Decimal Print (A4-) size-page basis at 3 pages per job
and show it.
Toner - black BLACK TONER ***% Decimal % Show the amounts of toner used.
Toner - yellow YELLOW TONER ***% Decimal % F : A 5K toner bottle.
Toner - magenta MAGENTA TONER ***% Decimal % H : A 3K toner bottle.
Toner - cyan CYAN TONER ***% Decimal %
M-WASTE TNR ***TIMES Decimal Times Displays the amount of each color s waste
CNT toner.
C-WASTE TNR ***TIMES Decimal Times * A printer becomes full of waste toner with
CNT the value 32 TIMES or more on its status
display about waste toner.
3.1.2.9 Counter display of numbers of prints and images
This self-diagnosis function is used to show printer status about the number of sheets fed (prints)
from and the numbers of images impressed from a printer.
1. Enter the normal self-diagnostic mode, press MENU+ or MENU- key until the upper display
“PRINTER STATUS” appears, and press the Enter key (the MENU+ key is for item increment,
and the MENU- key for item decrement).
2. When the MENU+ or MENU- key is pressed, the status about the number of prints or images
(the ONLINE and CANCEL keys are invalid).
3. Pressing the BACK key ends the test (flips the display back to step 1).
Item Top Display Bottom Display Format Unit Details

Total sheets fed TOTAL SHEETS FEED ******** PRINTS Decimal Print Shows the total number of sheets fed,
including blank pages.
Print - black BLACK IMPRESSIONS ******** IMAGES Decimal Print Show the numbers of pages (images)
Print - yellow YELLOW IMPRESSIONS ******** IMAGES Decimal Print impressed using image drums.
Print - magenta MAGENTA IMPRESSIONS ******** IMAGES Decimal Print
Print - cyan CYAN IMPRESSIONS ******** IMAGES Decimal Print
42615101TH Rev.1 63 /
3.1.2.10 Switching between Factory and Shipping modes
This self-diagnosis function is used to switch the PU (PRN) board mode from Factory to Shipping.
1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until LOCAL PA-
RAMETER SET appears on the upper display, and press the Enter key (the MENU+ key
increments an item, and the MENU- key decrements an item).
2. Press the MENU+ or Menu- key until FACTORY MODE is shown on the upper display.
3. Pressing the ENTER key makes a setting selectable on the lower display. Press the MENU+
or MENU- key to display the setting FACTORY MODE or SHIPPING MODE desired to be set.
4. With the desired setting on the display, concurrently pressing the CANCEL and ONLINE keys
blink all the displayed settings and then holding those keys for three seconds or more accepts
the desired setting. Press the BACK key to return to step 2.
5. Press the BACK key to end the testing (the display of step 1 is restored).
Local Parameter Setting Items
Display Setting Function

FACTORY MODE FACTORY MODE Establishes factory operation mode (a mode for disabling
fuse-cut).
SHIPPING MODE Deselects factory operation mode to enable fuse-cut function.
FUSE INTACT Notes) FUSE UNIT ****** Checks the fuse of the fuser.
****** is INTACT or BELT UNIT ****** Checks the fuse of the transfer belt unit.
BLOWN. K-ID UNIT ****** Checks the fuse of the K-image drum unit.
Y-ID UNIT ****** Checks the fuse of the Y-image drum unit.
M-ID UNIT ****** Checks the fuse of the M-image drum unit.
C-ID UNIT ****** Checks the fuse of the C-image drum unit.
42615101TH Rev.1 64 /
3.1.2.11 Self-diagnosis function setting
This self-diagnosis function setting function is used to enable or disable error detection by each
sensor. When using this, note that error detection can temporarily be disabled or enabled for
troubleshooting and enabled error detection can make settings for, among printer engine operation
items, items that require expert knowledge for the items to be handled. After error detection is used,
be sure to change the setting for the error detection back to its default.
1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until ENGINE PA-
RAMETER SET2 appears on the upper display, and press the Enter key (the MENU+ key
increments an item, and the MENU- key decrements an item).
2. Press the MENU+ or Menu- key until an item for which a setting will be made is shown on the
upper display.
3. Pressing the ENTER key enables the selection of a setting on the lower display, blinking the
item on the upper display and, on the lower display, a setting currently set for the item (the
blinking mean that they can be set by pressing MENU+ or MENU- key).
4. Press the MENU+ or MENU- key to display the setting that will be set for the item.
5. While that setting is blinking, concurrent use of the CANCEL and ONLINE keys accepts the
setting, restoring the display of step 2.
6. Repeat steps 2 to 5 if necessary.
7. Press the BACK key to end the setting (the display of step 1 is restored).
Print Density Adjustment Test Items
is default
Display Setting Description of Setting Function

TONER SENSOR ENABLE Performs detection Enables or disables toner sensor
DISABLE Does not perform detection operations.
BELT UNIT CHECK ENABLE Performs checking Enables or disables the
DISABLE Does not perform checking checking of belt installation.
ID UNIT CHECK ENABLE Performs checking Enables or disables the checking
DISABLE Does not perform checking of image drum installation.
UP/DOWN SENSOR ENABLE Performs detection Enables or disables image drum
DISABLE Does not perform detection up/down sensor operations.
REG ADJUST ERROR ENABLE Makes operation a pause Enables or disables the function
DISABLE Does not make operation a of an error pause controlled
pause. based on each color registration
value detected.
42615101TH Rev.1 65 /
3.1.2.12 Waste toner counter display
This self-diagnosis function is used to display printer status about waste toner.
1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until WASTE TONER
CNT appears on the upper display, and press the ENTER key (the MENU+ key increments an
item, and the MENU- key decrements an item).
2. Pressing the MENU+ or MENU- key displays waste toner counter values one by one.
WASTE TONER CNT display
Upper Display Lower Display Format Unit Detail

M-WASTE TNR CNT ********* TIMES DEC Times The amount of magenta waste toner.
C-WASTE TNR CNT ********* TIMES DEC Times The amount of cyan waste toner.
3.1.2.13 LED head serial number display
This self-diagnosis function is used to check whether downloaded LED head data agree with the
serial numbers appearing on LED heads, respectively.
1. Enter the self-diagnostic mode (level 1), press the MENU+ or MENU- key until LED HEAD
DATA is shown on the upper display, and press the Enter key (the MENU+ key increments an
item, and the MENU- key decrements an item).
2. Pressing the MENU+ or MENU- key displays the K, Y, M and C LED head data serial numbers
one by one.
K ID ****
xxxxxx yyyyy zz
xxxxxx: A serial number (six characters) by model series.

yyyyy: Date, month and year (five characters).
zz: A revision number.
42615101TH Rev.1 66 /
3.1.2.14 Operator panel display
Display
LCD (English) Ready Attention
Description Level
(■ means no display in upper line) LED LED
ONLINE .xxxx ON Varies Shows on-line status. Normal

ttttttt
OFFLINE .xxxx OFF Varies Shows off-line status. Normal

ttttttt
FILE ACCESSING Varies Varies Device accessing during the operation of accounting Normal
system operating.
DATA ARRIVE .xxxx Varies Varies Data receiving, process not started yet. Displayed mainly Normal
ttttttt during PJL process without text print data or during job
spooling.
PROCESSING .xxxx Blink Varies Data receiving or output processing. Normal
DATA .xxxx Varies Varies Un-printed data remains in Buffer. Waiting for data to Normal
follow.
PRINTING Varies Varies A printer is printing. Normal

ttttttt
PRINT DEMO PAGE Varies Varies Performing Demo Print. Not displayed when printing user Normal
defined demo-pages (Shows “PRINTING” in this case)
PRINT FONT Varies Varies Printing Fonts. Normal

Same as in all fonts (PCL,PSE,IBMPPR,EPSON FX)
PRINT MENU MAP Varies Varies Printing Menu Map. Normal
PRINT FILE LIST Varies Varies Printing File List. Normal
PRINT ERROR LOG Varies Varies Printing Error Logs. Normal
■ Varies Varies Collate printing. iii: The number of copy in printing. jjj: Normal
COLLATE COPY iii/jjj The total number of printing. When the total number of
printing is 1, it is a normal printing display.
■ Varies Varies Copy printing. kkk: The number of pages in printing. lll: Normal
COPY kkkk/lllll The total number of printing. When the total number of
copy is 1, it is a normal printing display.
CANCELING JOB Blink Varies Indicates that job cancellation has been instructed and Normal
data is being ignored until the job completion.
(Display for a certain period (seconds) is requested. If it
immediately disappears, cannot tell whether or not it was
cancelled.)
CANCELING JOB Job cancelled because of no permission for printing

(USER DENIED) (Related to JobAccount)
1. Job received from a user not permitted to print.
2. Color Job received from a user not permitted to print
in color.
42615101TH Rev.1 67 /

Description Level
CANCELING JOB Blink Varies Job cancelled because the log saving area in printer is Normal
(BUFFER FULL) running out and “Job cancelled when log full occurs” is
set. (Related to JobAccount)
CANCELING JOB Job cancelled and the data is being discarded till the end
(JAM) of the Job because JAM occurs when “JAM RECOVERY
” is set to OFF.
■ Varies Varies Warming up. Normal

WARMING UP
■ Varies Varies Because the drum temperature is high, printing is Normal

OPTIMIZING TEMP temporarily suspended. Or, the printer is waiting for
implementation of heat measure for media switch from
narrow paper to wide paper.
■ Varies Varies A printer is in power save mode. Displayed in a combina- Normal

POWER SAVE tion of other message in the first line.
■ Varies Varies Auto registration adjusting in progress Normal

ADJUSTING COLOR
■ Varies Varies Auto tone adjusting in progress Normal

ADJUSTING DENSITY
■ Varies Varies Auto density adjusting in progress Normal

ADJUSTING DENSITY
Downloading PU firmware (Displayed messages are Normal

output by the PU firmware.)
■ Varies ON Toner low. Displayed in a combination of other message Warn-

ORDER * TONER in the first line. ing
If ”LOW TONER=STOP” is set in menu, ATTENTION
LED blinks and the printer shifts to Off-line. When a user
presses On-line switch, ATTENTION LED (stops blinking
and) lights on and printing can continue until TONER
EMPTY.
Y
M
C
K
This message is also displayed when * waste toner box
is near full.
■ Varies ON The printer can still print. Allows printing about 50 pages Warn-
* WASTE TONER FULL.REPLACE of A4 size at 5% density, then stops with Waste Toner ing
TONER Full Error(414,415,416) again. The LCD message
indicates that the Waste Toner box is full.
Y
M
C
PRESS ONLINE SW Varies Varies Invalid data was received. Press the On-line switch and Warn-
INVALID DATA or TIMEOUT eliminate the warning. ing
Displayed when unsupported PDL command is received
or a spool command is received without HDD.
Also displayed when data reception has been
suspended for more than the period specified by WAIT
TIMEOUT in SYS CONFIG MENU. (ML5200 only)
42615101TH Rev.1 68 /

Description Level
PRESS ONLINE SW Varies Varies Invalid data was received. Press the On-line switch and Warn-
INVALID DATA eliminate the warning. ing
Displayed when unsupported PDL command is received
or a spool command is received without HDD.
■ Blink Varies Interpreter has detected an error due to the following Warn-
PS3 EMUL ERROR reason. Receive data after this is ignored until the job ing
completion. When the job is completely received, this is
automatically cleared.
- The job has a grammatical error.
- The page is complicated, and VM was used up.
■ Varies ON Drum near life. (warning) Displayed in a combination of Warn-

ORDER * IMAGE DRUM other message in the first line. ing
Y
M
C
K
■ Varies ON Fuser unit near life. (Warning) Warn-

ORDER FUSER ing
■ Varies ON Belt unit near life. (warning) Warn-

ORDER BELT ing
■ Varies ON If a fuser life error occurs and a user opens/closes the Warn-
FUSER LIFE cover or reboots the printer, this phenomenon happens. ing
When the printer printed 500 pages, the error occurs again.
■ Varies ON If a belt life error occurs and a user opens/closes the cover Warn-
BELT LIFE or reboots the printer, this phenomenon happens. When ing
the printer printed 500 pages, the error occurs again.
■ Varies ON If a toner empty occurs and a user opens/closes the Warn-

* TONER EMPTY cover or reboots the printer, this phenomenon happens. ing
When the printer printed approx. 50 pages (A4, density
5%), the error occurs again.
Y
M
C
K
■ Varies ON If a drum life error occurs and a user opens/closes the Warn-
* DRUM LIFE cover or reboots the printer, this phenomenon happens. ing
When the printer printed 500 pages, the error occurs
again.
Y
M
C
K
■ Varies ON Belt Reflex Check error. Warn-

BELT REFLEX ERROR This is not a user-level error. (If it happens, change the ing
mode to Shipping mode. See the section 3.1.2.10.)
■ This is not a user-level error. (If it happens, change the Warn-

DENSITY SHUTTER ERROR2 mode to Shipping mode. See the section 3.1.2.10.) ing
42615101TH Rev.1 69 /

Description Level

DENSITY SHUTTER ERROR1 mode to Shipping mode. See the section 3.1.2.10.) ing

DENSITY COLOR CALIBRATION mode to Shipping mode. See the section 3.1.2.10.) ing
ERROR

DENSITY COLOR SENSOR ERROR mode to Shipping mode. See the section 3.1.2.10.) ing

DENSITY BLACK CALIBRATION mode to Shipping mode. See the section 3.1.2.10.) ing
ERROR

DENSITY BLACK SENSOR ERROR mode to Shipping mode. See the section 3.1.2.10.) ing

* IMAGE DRUM SMEAR ERROR mode to Shipping mode. See the section 3.1.2.10.) ing
Y,M,C,K

* LOW DENSITY ERROR mode to Shipping mode. See the section 3.1.2.10.) ing
Y,M,C,K
■ Varies ON Registration error Warn-

REGISTRATION ERROR 1 This is not a user-level error. (If it happens, change the ing
■ Varies ON Sensor calibration error Warn-

SENSOR CALIBRATION ERROR This is not a user-level error. (If it happens, change the ing
■ Varies ON Gamma error Warn-




■ Varies ON Registration sensor error Warn-

REGISTRATION SENSOR ERROR 2 This is not a user-level error. (If it happens, change the ing


mode to Shipping mode. See the Msection 3.1.2.10.)
42615101TH Rev.1 70 /

Description Level

■ Varies ON Correction Data of LED HEAD has not been written in Warn-
* HEAD DATA ERROR PU FLASH. Displayed only when VE version LED HEAD ing
(no EEPROM) is in use.
Y
M
C
K
■ Varies Varies “tttttt” tray is empty. Treated as Warning until printing to Warn-
tttttt EMPTY the empty tray is designated. ing
MPTRAY EMPTY is displayed when paper feed from
MPTRAY is attempted, but the tray is empty. When
printing of the job is completed, this warning disappears
if a user opens/closes the cover or reboots the printer.
■ Varies ON Disk-full has occurred. Because this is a temporary Warn-

HARD DISK FULL warning, it remains until the end of the job and disappears. ing
■ Varies ON An attempt to write in a read-only file was done. Warn-

DISK WRITE DISABLED Because this is a temporary warning, it remains until the ing
end of the job and disappears.
■ Varies OFF The data of MOPY is memory-full. Warn-

COLLATE FAIL ing
■ Varies ON Job cancelled because of no permission for printing Warn-

INVALID ID. JOB REJECTED (Related to JobAccount) Cleared by pressing ON-LINE ing
switch.
1. Job received form a user not permitted to print
2. Color Job received form a user not permitted to print
in color.
■ Job cancelled because the log saving area in printer is

LOG BUFFER FULL. JOB REJECTED running out and “Job cancelled when log full occurs” is
set.
(Related to JobAccount)Cleared by pressing ON-LINE
switch.
■ Varies ON A disk error other than No.29/30 has occurred. Operation Warn-
DISK USE FAILED that does not involve a disk is available. ing
LOAD mmm IN MP TRAY ON OFF Manual paper feed is required. Manually insert the paper Warn-
AND PRESS ONLINE SWITCH shown by mmm. ing
42615101TH Rev.1 71 /
3.1.3 Printing on Controller-Equipped Printer on a Standalone Basis
Menu Map Printing

Information, including program versions, controller block configuration and network configuration,
is printed.
Operation:
1. Press the MENU+ key several times to display “INFORMATION MENU”;
2. Press the ENTER key to display “PRINT MENUMAP/EXECUTE”; and
3. Press the ENTER key, or
Alternatively press the push switch located above the network connector on the back of the printer
main body for two seconds or more.
Demo Printing
Demonstration patterns for destinations stored in ROM are printed.
Operation:
1. Press the MENU+ key several times to display “INFORMATION MENU”.
2. Press the ENTER key.
3. Press the MENU+ key several times to display “DEMO1/EXECUTE”.
42615101TH Rev.1 72 /
3.1.4 Switch Press Functions at Printer Power-On
Switch functions at printer power-on are as follows. The following switches are enabled, when
pressed and held until “RAM CHECK” appears on the upper LCD display and, on the lower LCD
display, three or four asterisks (*) appear.
1. BACK key, MENU- key and CANCEL key
Enabled only for CU-F/W G1.26/X1.26 and earlier versions. After switch press is recognized, CU
firmware activation is performed to restore CU board EEPROM to its factory shipped configuration.
2. BACK key, MENU+ key and CANCEL key

Enabled only for CU-F/W G1.26/X1.26 and earlier versions. Performs forced HDD initialization.
It should be noted that data, such as not-yet-printed data and JobAccount log data, is erased with
the initialization (see 5.5.4 “Actions Taken after Forced HDD/Flash Initialization”).
3. MENU+ key, MENU- key and CANCEL key

Enabled only for CU-F/W G1.26/X1.26 and earlier versions. Performs forced resident Flash
initialization. The initialization causes network inoperability because the initialization erases data,
such as NIC firmware and Mac addresses (see 5.5.4 “Actions Taken after Forced HDD/Flash
Initialization”).
For CU-FW *1.27 and later versions, the functions of the above (1) to (3) are replaced with those
of the system maintenance menu, MAINTENANCE MENU.
4. MENU+ key, MENU- key and ENTER key

Performs printer activation in CU program update mode. Printer activation in that mode causes
network inoperability because the activation disables DLM function.
5. BACK key, ONLINE key and CANCEL key

Performs CU program activation without activating object(s) which have been added in download
mode etc.
6. MENU+ key an MENU- key

Performs system maintenance menu activation.
7. BACK key, MENU- key and ENTER key

Performs printer activation in a mode which ignores warnings/errors and which at all times keeps
printer on-line state (a factory support function).
8. ONLINE key
Performs printer activation in an exclusive mode which downloads objects, such as networks and
USBs.
9. ENTER key
Performs Admin menu activation.
42615101TH Rev.1 73 /
3.2 Adjustments after Parts Replacement

Adjustments required after parts replacement are described below.
Replaced Part Adjustment

LED Head Not required.
Image Drum Cartridge Not required.
(Any of Y, M, C and K)
Fuser Unit Not required.
Belt Unit Not required.
PU (PRN Board) Copying of EEPROM data
CU (ARC Board / SPA Board Copying of EEPROM data
/ SPA Board)
3.2.1 Precautions in replacing engine controller board
When replacing engine control boards (PRN PWBs), use the PU board replacement function of
maintenance utility software to demount EEPROM data from old boards and copy it to new boards.
To demount EEPROM data using maintenance utility software, place printers in the forced online
mode before the EEPROM data is read out of the boards of the printers.
If a SERVICE CALL 105 (an engine EEPROM error) is displayed on the operator panel of a printer
whose engine control board is not replaced, or EEPROM data cannot be read from the old engine
control board of a printer, the following must be performed, using maintenance utility software, after
the board is replaced.
1. Setting the PU serial number of the printer.

Using the PU serial number setting function of the maintenance utility, set, in the PU serial
number of the printer, that manufacture number of the printer which is appearing at the
topmost of the serial number label of the printer. The manufacture number of the printer is
12 alphanumeric characters.
2. Switching the PU mode of the printer to Shipping
With the replacement of the engine control board to a new board, consumables version read
function (fuse cut-out) is disabled. Switch the PU mode of the printer to Shipping, using the
Factory-Shipping switching function of the maintenance utility.
Notes:1. To place printers in the forced online mode, see an appropriate maintenance utility
operating manual.
2. Refer to section 3.0.2 for the maintenance utility.
3. The PU mode of printers can be switched from their operation panels.
42615101TH Rev.1 74 /
Note! Note that, because EEPROM (engine controller board) replacement clears information
on the life of a belt unit, toner, image drum units, etc., errors are introduced in the control
of the life until they are replaced after the EEPROM replacement. Counts cleared upon
EEPROM replacement are as follows. The counts except Total Sheets Fed are cleared,
the errors being eliminated, at the point where the units for which the counts are provided
have been replaced with new ones.
Item Description Count Description

Fuser unit Fuser unit life count A value converted on a A4-size-paper basis from
number of pages printed (prints) after installation
of a new fuser unit
Belt unit Belt unit life count A value converted on a A4-size-paper basis from
number of pages impressed (images) after
installation of a new belt unit
Image drum unit - Black Respective life counts Values converted on a A4-size-paper basis from
Image drum unit - Yellow of image drum units numbers of revolutions after installation of new
Image drum unit - Magenta image drum units
Image drum unit - Cyan
Toner - Black Respective counts of Numbers of dots printed

Toner - Yellow toner amounts used
Toner - Magenta
Toner - Cyan
Total number of Printer life count Total number of sheets fed
sheets fed
Pages - Black Respective numbers Numbers of pages impressed (images) from
Pages - Yellow of pages impressed installation of new image drum units.
Pages - Magenta (images) with image
Pages - Cyan drums
3.2.2 EEPROM Setting after ARC Board / SPA Board Replacement
When ARC/SPA board replacement, data in user-used board EEPROM is to be copied onto new
boards using maintenance utility software (to allow new boards to inherit user-defined information
and font installation information). When user-used EEPROMs are unusable due to its problem,
new boards, whose destinations and must have been set, are to be used. Also new-EEPROM
destinations must have been set.
3.2.3 Destination Setting (Check Method: Printing demo page)
Destination setting is to be conducted at final setting after part installation in printers. The
destination setting for each printer, which defaults to OEL, is to be set to the destination of the
printer without exception at the time it is shipped.
Note! Destination settings are stored in ARC board / SPA board EEPROM.
1. Maintenance-use boards: Destination setting for maintenance-use boards to Japan indirect

sales, ODA, OEL and APS is not performed. They are shipped with the destination settings set
to their default.
42615101TH Rev.1 75 /
2. Setting from operator panel: Each printer is booted in Maintenance mode and its destination is
set.
• While holding the MENU+ and MENU- keys down, turn on the printer.
• After “MAINTENANCE MENU” appears, the display changes to “OKIUSER.”
• Press the MENU+ key, select destination-setting “OKIUSER” and press the ENTER key.
• “Present Destination” is shown on the lower display.
• Press the ENTER key, select a destination using the MENU+ or MENU- key, and hit the
ENTER key.
• Press the BACK key to confirm the selection.
• With the two presses of BACK key or the one press of ONLINE key, the printer is restarted
with the destination changed.
3. Model C5200ne (ODA) only:

C5200n and C5200ne share a same CU-Board. (Default C5200n)
Then, C5200n to C5200ne setting must be performed.
(1) Set Destination as ODA by above method.
(2) Connect printer to PC by USB-cable.
(3) Send below command-file by Maintenance utility software.
Command-file name: set_c5200ne.pjl
(This file is offered by ftp:// )
(4) Power off and power on the printer.
(5) Print demo page and check model name as C5200ne.
Note1 In case of setting change C5200ne to C5200n:
(1) Send below command-file by Maintenance utility software.
Command-file name: set_c5200n.pjl
(This file is offered by ftp:// )
(2) Power off and power on the printer.
(3) Print demo page and check model name as C5200n.
Note2 C5200ne setting is not changed by MENU RESET (USER MAINTENANCE MENU or
SYSTEM MAINTENANCE MENU).
4. Description
C5400/C5200/C5150/C3100 printers to Japan domestic and overseas destinations share a
ROM. Destination setting must be performed where the ROM is used in printers to other-than-
OEL destinations (destination settings default to OEL). Destination settings are stored in ARC
board / SPA board EEPROM. Program ROM version changes return destination settings to
their initial values. Destination setting for maintenance-use boards, which destinations are not
set at the time of shipment, is to be carried out when they are used.
If destination is OEL and Russian compatible panel is installed, you need to change CODESET
in CONFIG MENU in SYSTEM MAINTENANCE MENU to TYPE2 and reboot. (Refer to Section
3.0.1 System Maintenance Menu.)
42615101TH Rev.1 76 /
3.3 Print Density Adjustment

Auto Density Adjustment mode is set to [AUTO] at printer shipment, which may cause print density
to be out of its appropriate balance during printer operation. In such cases, the density is to be
adjusted.
Notes! Print density adjustment is to be performed with printers at rest. Do not adjust print
density during printer warming-up.
1. Press the MENU+ or MENU- key several times to show [COLOR MENU], and press the ENTER
key.
2. Press the MENU+ or MENU- key to display [DENSITY ADJUSTMENT/ RESET].
Auto print density adjustment starts.
42615101TH Rev.1 77 /
4. REGULAR MAINTENANCE
4.1 Parts Replaced Regularly
Users are recommended to replace parts periodically according to the table below. (Print quality
cannot be assured and damages may occur, when the parts are not replaced.)
Part Name Time of Replacement Condition for Replacement Adjustment (after replacement)
Toner cartridge When [REPLACE TONEER] is 5,000 pages are printed.

displayed. (5% duty)
ID When [REPLACE IMEGE 15,000 pages are

DRUM] is displayed. printed. (3P/J)
Fuser unit When [REPLACE FUSER] is 45,000 pages are

displayed. printed.
Belt unit When [REPLACE BELT] is 50,000 pages are

displayed. impressed. (3P/J)
Parts are replaced periodically by users.
4.2 Cleaning
Clean the internal and external sections of the printer with waste and a small vacuum cleaner as
required.
Note: Do not touch the image drum terminals, the LED lens array, and the LED head connecter.
4.3 Cleaning the LED Lens Array

Clean the LED head array while white bands or lines (white-out, faint print) appear in the vertical
direction on a printed page.
Note: Be sure to clean the LED lens array with the LED lens array cleaner. (the LED head
cleaner is packed together with the toner cartridge.)
White band, white stripe

(Void or light printing)
4.4 Cleaning the Pick-up Roller

Clean the pick-up roller if lines appear in the vertical direction on the printed page.
Note: Use a soft cloth in order to avoid scratching the roller surface.
42615101TH Rev.1 78 /
5. TROUBLESHOOTING PROCEDURES
5.1 Precautions before troubleshooting
(1) Confirm the basic inspection items described in the user manual.
(2) Obtain as much information regarding the problem from the user as possible.
(3) Check the printer in a condition close to that upon generating the problem.
5.2 Precautions before handling an abnormal image

(1) Confirm that the environment for using this printer is appropriate.
(2) Confirm that consumables (toner, drum cartridge) are replaced appropriately.
(3) Confirm that paper is accurate. Refer to paper specifications.
(4) Confirm that the drum cartridge is set appropriately.
5.3 Precautions upon handling an abnormal image

(1) Do not touch or allow foreign objects to contact the OPC drum surface.
(2) Do not expose the OPC drum to direct sunlight.
(3) Do not touch the fuser unit as it is heated significantly.
(4) Do not expose the image drum to light for longer than five minutes in room temperature.
42615101TH Rev.1 79 /
5.4 Preparing for Troubleshooting

(1) Operator panel display
Problems that occur with the printer are indicated in the LCD.
Apply proper remedies according to the message indicated in the LCD.
5.5 Troubleshooting Procedure

Confirm the problem in the following method when the printer generates a problem.
Problem generated
Problem is displayed Repair using the “LCD Repair in detail using

in LCD. message list” (see 5.5.1). troubleshooting flow
(see 5.5.2).
Abnormal image Repair in detail using

(or problems that are troubleshooting flow
not displayed in the (see 5.5.3).
LCD)
42615101TH Rev.1 80 /
5.5.1 LCD message list
When the printer detects a non-recoverable error, the following service call error is displayed in the
LCD.
Service call
nnn: error
Note: nnn is an error code.
When [Service call] is displayed, error information that corresponds to the error code appears in
the bottom line in the LCD. Be sure to make a note of, and report to related departments, the
descriptive information (such as numeric values that indicate addresses), which is used for
troubleshooting. Error codes, their definitions and remedies are described in Table 5-1-1.
Table 5-1-1 Operator Alarm (1/5)

Ready Attention Code
Display on Operator Panel Description
LED LED nnn
LOAD mmm/ppp AND PRESS ONLINE OFF Blink The media type in the tray does not match the print data.
SWITCH Load mmm/ppp paper in tttttt tray.
nnn: tttttt MEDIA MISMATCH MPTRAY (MP Tray) 460
TRAY1 (Tray 1) 461
TRAY2 (Tray 2) 462
LOAD mmm/ppp AND PRESS ONLINE OFF Blink The media size or both media size and media type in the
SWITCH tray does not match the print data. Load
nnn: tttttt SIZE MISMATCH mmmmmmmmm/ppppppp paper in tttttt tray.
MPTRAY (MP Tray) 460
TRAY1 (Tray 1) 461
TRAY2 (Tray 2) 462
NETWORK CONFIG ON ON Saving the Network configration to Flash memory when

WRITING setting item which relate to Network was changed.
NETWORK INITIAL Varies Varies Network initializing.

WAIT A MOMENT
LOAD mm OFF Blink Printing request is issued to an empty tttttt tray. Printing
nnn: tttttt EMPTY request is issued to Tray2 which is opened.. Printing
request is issued to Tray1 which is opened when Tray2
is not exist.
Load Mmmmmmmmm paper.
TRAY1 (Tray 1) 491
TRAY2 (Tray 2) 492
LOAD mmm AND PRESS ONLINE OFF Blink Paper feed from MPTRAY is attempted, but the tray is
SWITCH empty. Loading mmm paper and pressing the On-line
nnn:MP TRAY EMPTY switch will start printing.
MP TRAY (MP Tray) 490
INSTALL PAPER CASSETTE OFF Blink Tray1 cassette that is a paper path for the paper loaded 440
nnn:TRAY1 OPEN from Tray2 to be printed to is removed.
INSTALL PAPER CASSETTE OFF Blink Tray1 cassette of paper to which printing is intended is 430
nnn:TRAY1 MISSING removed, and paper cannot be fed.(When Tray2 exists)
ADD MORE MEMORY OFF Blink Memory capacity overflows. Press ON-LINE switch so 420
nnn: MEMORY OVERFLOW that printing continues. Install expansion RAM or
decrease data size.
42615101TH Rev.1 81 /

LED LED nnn
REPLACE TONER OFF Blink * waste toner will fill up the box.Toner replacement is
nnn:* WASTE TONER FULL necessary.
Y 414
M 415
C 416
HAVE YOU REPLACED * TONER? OFF Blink Displayed to confirm whether the user has replaced the *
Y=ENTER/N=CANCEL toner after Cover Open/Close. (This is because in case
of Waster Toner Full, toner replacement cannot be
automatically recognized.). The press of ENTER will
reset the toner counter while clearing WASTE TONER
FULL error. The press of CANCEL will bring the printer
to waste toner full warning status.
Y
M
C
REPLACE TONER OFF Blink ******* toner empty

nnn: * TONER EMPTY Y 410
M 411
C 412
K 413
Warning status takes effect at Cover Open/Close, while
allowing printing approx 50 pages . (A4, density 5%).
CHECK TONER CARTRIDGE OFF Blink Something is wrong with Toner Sensor. If the Engine
nnn:* TONER SENSOR ERROR setting is Factory mode, error display appears as
mentioned later.
Y 540
M 541
C 542
K 543
OPEN FRONT COVER OFF Blink Notifies inappropriate size paper was fed from a tray. 400
nnn: PAPER SIZE ERROR Normal paper is automatically ejected and the error
message appears. Cover open and close performs error
recovery. Removing remaining paper, if any, and closing
the cover perform recovery printing.
CHECK MP TRAY OFF Blink JAM has occurred.

nnn: PAPER JAM MP TRAY1 390
OPEN FRONT COVER OFF Blink JAM has occurred.

nnn: PAPER JAM TRAY1 391
TRAY2 392
FEED 380
DUPLEX 372
OPEN TOP COVER OFF Blink JAM has occurred in paper path.
nnn: PAPER JAM Transport 381
Exit 382
Duplex Entry 383
Printing Page Lost 389
42615101TH Rev.1 82 /

LED LED nnn
OPEN DUPLEX COVER OFF Blink JAM has occurred nearby DUPLEX unit.
nnn: PAPER JAM Duplex Reversal 370
Duplex Input 371
Multifeed in Duplex Unit. 373
INSTALL DUPLEX UNIT OFF Blink Displayed if jam is occurring in Duplex Unit and the 360
nnn: DUPLEX UNIT OPEN Duplex unit is removed. If a user removes the Duplex
Unit when jam is not occurring in the Duplex unit,
Service Call Error 181 occurs.
REPLACE IMAGE DRUM OFF Blink Drum life. Warning status takes effect at cover open/
nnn: * DRUM LIFE close. When the printer printed 500 pages (value of PU/
FW 00.80. PU/FW 00.79‡ 20 pages), the error occurs
again.
Y 350
M 351
C 352
K 353
REPLACE FUSER OFF Blink Fuser life. Warning status occurs at cover open/close. 354
nnn: FUSER LIFE When the printer printed 500 pages, the error occurs
again.
REPLACE BELT OFF Blink Belt life. Warning status takes effect at cover open/close. 355
nnn: BELT LIFE When the printer printed 500 pages (value of PU/FW
00.80. PU/FW 00.79‡ 20 pages), the error occurs again.
REPLACE BELT OFF Blink Water toner full. Warning status takes effect at cover 356
nnn: BELT LIF open/close. When the printer printed 500 pages, the
error occurs again.
CHECK IMAGE DRUM OFF Blink Drum is not correctly installed.

nnn: * DRUM MISSING Y 340
M 341
C 342
CHECK IMAGE DRUM & BELT LOCK OFF Blink Belt is unlocked or black drum is not correctly installed. 343
nnn: K DRUM MISSING K
CHECK BELT OFF Blink Belt unit is not correctly installed. 330
nnn: BELT MISSING
CHECK FUSER OFF Blink Fuser unit is not correctly installed. 320
nnn: FUSER MISSING
CLOSE COVER OFF Blink Cover is open.

nnn:COVER OPEN TOP (Top Cover) 310
FRONT (Front Cover) 311
(When either the upper or front cover is open, 310 and
311 appear in toggle because the sensor cannot identify
which cover is open.)
CLOSE COVER OFF Blink Cover is open. 316

nnn: DUPLEX COVER OPEN DUPLEX
42615101TH Rev.1 83 /

LED LED nnn
DOWNLOAD MODE OFF ON Download mode when download data is received in
DATA RECEIVE normal operation. Show download data is receiving.
DOWNLOAD MODE Receiving download data has finished.

DATA RECEIVED OK
DOWNLOAD MODE An error occurs when receiving download data.

REC DATA ERROR * 1 FSize error
2 Checksum error
3 Print model No. error
4 Module I/F version error
5 FAT Version error
DOWNLOAD MODE Download data is writing.

DATA WRITING
DOWNLOAD MODE Writing download data has finished.

DATA WRITTEN OK
DOWNLOAD MODE An error occurs when writing download data.

DATA WRITE ERROR 1 Memory alloc error
2 Download File error
3 Device free-space reserving error
4 Device free-space insufficient error
5 File Write error
6 CU-F/W Mismatch error
POWER OFF/ON OFF Blink A network error is occurring. 300

nnn: NETWORK ERROR
REBOOTING d OFF ON Rebooting. d: Decimal value (1 digit). Shows a cause of

the rebooting.
d = 0 Not listed below
= 1 PJL command
= 2 Changing the menu
= 3 QUIT operator in PostScript language
= 4 Changing the NIC setting (including from Web
Page)
POWER OFF/ON AND WAIT FOR A OFF Blink (See the list of Service Calls.) Fatal
WHILE
126:CONDENSING ERROR
POWER OFF/ON OFF Blink (See the list of Service Calls.) Fatal
nnn: FATAL ERROR
SERVICE CALL OFF Blink (See the list of Service Calls.) Fatal
nnn: FATAL ERROR
DOWNLOAD MODE ON OFF Download Mode after the printer was powered on with
pressing the Online switch.
The mode that the printer to ready to receive download
data.
DOWNLOAD MODE Blink OFF Receiving download data.

DATA RECEIVE
42615101TH Rev.1 84 /

LED LED nnn
DOWNLOAD MODE ON OFF Finished receiving download data.
DATA RECEIVED OK
DOWNLOAD MODE ON ON An error occurs when receiving download data

REC DATA ERROR <No.***> 001 Size error
002 ChechSUM error
003 Printer model No. error
004 Module I/F version error
005 FAT Version error
DOWNLOAD MODE Blink OFF Writing download data.

DATA WRITING
DOWNLOAD MODE ON OFF Finished writing download data.

DATA WRITTEN OK
DOWNLOAD MODE ON ON An error occurs when writing download data

DATA WRITE ERROR <No.***> 011 Memory alloc error
012 Download File error
013 Device free-space reserving error
014 Device free-space insufficient error
015 File Write error
016 CU-F/W Mismatch error
INITIALIZING OFF OFF The controller side is initializing.
RAM CHECK\ OFF OFF RAM checking.

**************** * appears after every 1/16 of the total amount has been
checked.
42615101TH Rev.1 85 /
Table 5-1-2 Service Call Error (1/7)
Message Cause Error Description Solution

Service call Machine Check Replace SPA board.
001:Error(C5400 only) Exception
Hardware fault
detected. (Board
defectiveness or
Shortage of power
supply volume)
Power off/on CPU Exception Power OFF/ON

002:Error Does error display reappear? Yes Replace ARC/SPA
~ board.
006:Error
007:Error(C5400 only)
service CU ROM Hash Power OFF/ON

020:Error Check Error Does error display reappear? Yes Replace ARC/SPA
(the case of a device which board.
program ROM is attached to
board directly.)
Service call CU Program Is program ROM DIMM set No Reset ROM DIMM
020:Error(C5400 only) ROM Hash Check properly? Yes Replace program ROM
Error DIMM.
Is error recovered by replacing No Replace SPA board.
program ROM DIMM?
(the case of a device which
program ROM is set to DIMM Slot.)
Service call CU Font ROM Power OFF/ON

023:Error(C5400 only) Hash Check Error Does error display reappear? Yes Replace SPA board.
Service call CU RAM Check Power OFF/ON

030:Error Error Does error display reappear? Yes Replace ARC/SPA
board.
Service call CU Optional RAM Is RAM DIMM set properly? No Reset RAM DIMM.
031:Error Check Error Yes Replace RAM DIMM.
Is error recovered by replacing No Replace ARC/SPA
RAM DIMM? board.
Service call CU Optional RAM Is RAM DIMM genuin? No Use genuine RAM
035:Error(C5400 only) Spec Error DIMM.
CU RAM DIMM is Is RAM DIMM set properly? No Reset RAM DIMM.
not adjust to the Yes Replace RAM DIMM.
specification. Is error recovered by replacing No Replace SPA board.
RAM DIMM?
Service call CU EEPROM Power OFF/ON

040:Error Error Does error display reappear? Yes Replace ARC/SPA
board.
Service call CU Flash Error Power OFF/ON

041:Error Flash ROM Error Does error display reappear? Yes Replace ARC/SPA
on the CU board. board.
42615101TH Rev.1 86 /

Service call Flash File System Failed access to Flash set Run forced initialization
042:Error Error directly on CU board. of Flash.(Note that NIC-
~ F/W and Mac address
044:Error is deleted. After the
initialization, it is need
to download NIC-F/W
and/or Mac address by
Maintenance utility.)
In the case of before
CU-F/W G1.26/X1.26,
Press “+”, “-”, “CAN-
CEL” to turn power ON.
And after CU-F/W
G1.27/X1.27, execute
FLASH FORMAT of
MAINTENANCE MENU
of SYSTEM MAINTE-
NANCE MENU.
Release buttons when
[FLASH FORMAT]
appears, wait until [ON-
LINE] (2min) and
Replace ARC/SPA
board if symptom does
not change.
Service call CU Fan Error Is CU Fan connector set prop- No Connect properly.
051:Error(C5400 only) Abnormal CPU erly? Yes Replace fan.
cooling fan on CU Is error recovered by replacing No Replace SPA board.
board. fan?
Service call DMA Abort Error Power OFF/ON.

051:Error(C5400 only) detected in Image Does error reoccur? Yes Replace SPA board.
processor.
Power off/on PSE firmware Power OFF/ON.

070:Error(C5400 only) fault detected. Does error reoccur? Yes Replace SPA board.
Power off/on Engine I/F Error Is CU assembly set properly? No Set properly.
072:Error xx I/F error between Yes Replace ARC/SPA
PU-CU. board.
Is error recovered by replacing No Replace PU board (PRN)
ARC/SPA board?
Power off/on Video Error [C5200/C5150]

073:Error xxxxxxxx Fault detected Is CU assembly set properly? No Set properly.
when image data Yes Replace to high-
is extended. performance PC or
drop resolution of data
and print again.
Fault again? Yes Replace ARC board
[C5400]
Is CU assembly set properly? No Set properly.
Yes Replace SPA board.
Power off/on Video Error Is CU assembly set properly? No Set properly.

074:Error xxxxxxxx Fault detected Yes Replace ARC/SPA
075:Error xxxxxxxx when image data board.
is extended.
42615101TH Rev.1 87 /

Service call Engine EEPROM Power OFF/ON
104:Error setting check is Does error reoccur? Yes Replace PU board (PRN)
OK when power
ON. Then detect
read/ write error.
Service call An error detected Power OFF/ON

105:Error by checking, at Does error reoccur? Yes Replace PU board (PRN)
printer's power-
om, EEPROM
installation.
Service call Abnormal engine Power OFF/ON

106:Error control logic. Does error reoccur? Yes Replace PU board (PRN)
Service call High-voltage Is cable between PU board and No Connect properly.

121:Error power supply I/F high-voltage power unit con- Yes Check improper connec-
error. nected properly? tions for high-voltage.
Is there no improperly connec- No Replace high-voltage
tions? power supply.
Service call Low-voltage Is fan in low-voltage power No Check connections for

122:Error power supply fan supply unit operating? connector of fan.
error. Yes Replace low-voltage
Low-voltage power supply.
power supply No Replace fan motor.
temperature error. Is fan connector connected Yes Replace low-voltage
properly? power supply.
Service call Abnormal envi- Power OFF/ON

123:Error ronment humidty / Does error reoccur? Yes Replace the operator
Not connected panel board (PRP)
humidity sensor.
Service call Abnormal envi- Power OFF/ON

124:Error ronment Does error reoccur? Yes Replace the operator
temperature. panel board (PRN)
Service call Condensation in Condensation iss likely to occur Turn on the printer
126:Error the printer was in printers carried from the again after it is left
detected. outside. Turn on the printer alone.
again after it is exposed to room
temperature for two hours to half
a day.
Does the error reoccur? Yes Replace the operator
panel board (PRP)
Service call Error detected at Is fan connector connected No Connect properly again.
127:Error the fuser unit properly? Yes Replace fan motor
cooling fan. Does error reoccur? No Replace PU board (PRN)
Service call LED head fault Is LED head properly set? No Set properly for LED
131:Error detected. (131 = head unit.
~ Y, 132 = M, 133 = Yes Turn power ON again.
134:Error C, 134 = K) Does error reoccur? Yes Replace LED head unit
Service call Error detented at Is ID unit set properly? Yes Reset ID unit.
142:Error ID position of Up/ No Turn power ON again.
Down Does error reoccur? Yes
Replace ID Up/Down
sensor.
42615101TH Rev.1 88 /

Service call ID unit fuse Is ID unit setting proper? No Reset ID unit.
150:Error cannot be discon- Yes Turn power ON again.
~ nected. (150 = Y, Does error reoccur? Yes After check connec-
153:Error 151 = M, 152 = C, tions of cable between
153 = K) PRT board and PU
board, replace PRT
board.
Is error recovered by replacing No Replace PU board
PRT board? (PRN)
Service call Belt unit fuse Is belt unit setting proper? No Reset belt unit.
154:Error cannot be discon- Yes Turn power ON again.
nected. Does error reoccur? Yes Check cable connec-
tions and, replace PU
board(PRN)
Service call Fuser unit fuse Is fuser unit set properly? No After cleaning for fuser
155:Error cannot be discon- connector, reset.
nected. Does error reoccur? Yes Turn power ON again.
Yes Check cable connec-
tions and replace PU
board (PRN)
Service call Error detected by Is toner cartridge setting? No Set toner cartridge.
160:Error toner sensor. (160 Is toner lock lever setting? No Turn a lock lever of
~ = Y, 161 = M, 162 toner to a fixed position.
163:Error = C, 163 = K) Does error reoccur? Yes Replace toner sensor
It does not occure or assembly.
in factory default
setting.
Service call Short circuit in Turn power ON again.

170:Error fuser thermistor Does error reoccur? Yes Replace fuser unit.
171:Error or open detected.
Service call Abnormal tem- Turn power ON again.

172:Error perature detected Does error reoccur? Yes Replace fuser unit.
173:Error by fuser ther-
177:Error mistor (high-temp
or low temp.)
Service call Short circuit in Turn power ON again.

174:Error back up roller Does error reoccur? Yes Replace fuser unit.
thermistor
detected (at high
temperature).
Service call Open of back up Turn power ON again.

175:Error roller thermistor Does error reoccur? Yes Replace fuser unit.
detected (at low
temperature).
42615101TH Rev.1 89 /

Service call Abnormal (high) Turn power ON again.
176:Error temperature of Does error reoccur? Yes Replace fuser unit.
back up roller
thermistor
detected.
Service call Option unit I/F Turn power ON again.

181:Error error. (181 = Does error reoccur? Yes After checking connec-
182:Error Duplex Unit, 182 tion parts of connector,
= Option Tray) replace option unit.
Power off/on System Memory Turn power ON again.

190:Error Overflow. Does error reoccur? Yes Add option RAM DIMM.
Service call PU Firmware Error occurered while writing Turn the printer OFF/
200:Error download Error. over the PU firmware. ON, and retry to
~ download the PU
202:Error firmware again. (Usu-
ally, the procedure (PU
firmware download)
which isn’t done, so
this is not occur.)
Power off/on Media Table Downloading Media Table to PU Turn the printer OFF/
209:Download Error download Error. has failure.(Related to Custom ON, and retry to
Media Type) download the PU
firmware, again.
(Usually, the procedure
isn’t done, so this is not
occur.)
Power off/on An error was Reinstall the CU board. After turn power OFF,
203:Error detected of the Is the error message displayed check connections
204:Error CU program. again? between CU board and
207:Error (203~214 is not PU board. Then turn
208:Error occure in usual power ON again.
210:Error operating.)
~
214:Error
F0C:Error
F0D:Error(C5400 only)
FFE:Error(C5400 only)
FFF:Error
Service call False setting of a Take off the HDD or replaced? Yes Reset original HDD.
220:Error record medium
detected by a
print statistics.
Power off/on Short or open in Is belt thermistor cable setting No Connect cable set
901:Error belt thermistor proper? properly again.
902:Error detected. Yes Turn power ON again.
Does error reoccur? Yes Replace belt
thermistor.
42615101TH Rev.1 90 /

Power off/on Abnormal tem- Is belt thermistor cable setting No Connect cable set
903:Error perature detected proper? properly again.
904:Error by belt thermistor Yes Turn power ON again.
(high-temp or low Does error reoccur? Yes Replace belt thermistor
temp.) and leave aside for 30
min. Then turn power
ON again.
Service call An open error of Turn power ON again.

905:Error frame thermistor Does error reoccur? Yes Replace the fuser unit.
(defective
thermistor or
improper
connection)
detected.
Service call A short circuit Turn power ON again.

906:Error error of frame Does error reoccur? Yes Replace the fuser unit.
thermistor
(defective
improper)
detected.
Service call A high Turn power ON again.

907:Error temperature error Does error reoccur? Yes Replace the fuser unit.
(over 150°C) of
frame thermistor
detected.
Service call A low temperature Turn power ON again.

908:Error error (below Does error reoccur? Yes Replace the fuser unit.
[environmental
temperature
minus 10]°C) of
frame thermistor
detected.
Loader V. xx.xx A high-voltage Is the cable between the PU No Connect the cable
PW-LSI ERROR power unit board and the high-voltage properly.
interface error at power unit connected properly? Yes Check the high-voltage
initialization. system for poor
contact.
Is there poor contact? No Replace the high-
voltage power unit.
Loader V. xx.xx A PU board Turn on the printer

S-RAM ERROR SRAM error. again.
Does error reoccur? Yes Replace the PU board
(PRN).
42615101TH Rev.1 91 /

XXXXXXXXXXXXXXXX A PU download After PU data (PU firmware, Turn on the printer
CRC CHECK ERR data CRC check custom media data and LED again and redownload
error. head adjustment data) the data (during usual
downloading, a CRC check error printer operation, the
was detected. downloading is not
performed and the
error does not occur).
XXXXXXXXXXXXXXXX A PU board flash Turn on the printer

PU DOWNLOAD MODE ROM hash check again.
error. Does error reoccur? Yes Replace the PU board
(PRN).
XXXXXXXXXXXXXXXX A PU board flash A flash ROM writing error was Turn on the printer
FLASH TOGGLE ERR ROM writing detected during the downloading again and redownload
error. of PU data. the data (during usual
printer operation, the
Does error reoccur? downloading is not
performed and the
error does not occur).
Yes Replace the PU board
(PRN).
XXXXXXXXXXXXXXXX An error in Is the CU assy installed No Reinstall the assy

ERR PU-DCON BUSY communication properly? properly.
with the ASIC on Yes Replace the ARC/SPA
the CU board. board.
Does the printer recover from No Replace the PU board
the error? (PRN).
OPECODE TRAP ERR PU firmware went Turn on the printer

haywire. again.
(PRN).
BRK INST EXECUTE PU firmware went Turn on the printer

haywire. again.
(PRN).
WDT ERROR PU firmware went Turn on the printer

haywire. again.
(PRN).
COMMUNICATION An error in a PU- Is the CU assy installed No Reinstall the assy

ERROR CU interface. properly? properly.
Yes Replace the ARC/SPA
board.
Does the printer recover from No Replace the PU board
the error by replacing the ARC/ (PRN).
SPA board.
42615101TH Rev.1 92 /
5.5.2 Preparing for troubleshooting
(1) Operator panel display

Problems that are generated in this device are indicated in the LCD.
Apply proper measures according to the message displayed in the LCD.
No. Problem Flow Chart No.
1 Improper LCD Display 1
2 Printer Malfunction after Turn-on. 2
3 Jam Errors
Paper Loading Jam (1st tray) 3-1
Paper Loading Jam (Multipurpose tray) 3-2
Paper Feed Jam 3-3
Paper Exit Jam 3-4
Duplex Print Jam 3-5
4 Paper Size Error 4
5 Image Drum Up/Down Operation Error 5
6 Fuser Unit Error 6
7 Motor Fan Error 7
Note: When replacing engine boards (PRN PWBs), read in the EEPROM chip data from the
boards and copy it onto installed new boards.
42615101TH Rev.1 93 /
1 Improper LCD display
• Does an error message appear on the LCD display?
▼
• YES Follow the error message (see section 5.5.1).
▼
• NO Does the upper LCD display remain black?
▼
• NO Does an asterisk (*) appear on the LCD display?

▼
• NO Does nothing appear on the LCD display?
▼
• YES Check that the power unit outputs 3.3 V and 5 V
properly: 3.3V to pins 4 and 5, and 5V to pins 7 and 8,
of PRN PWB CUIF connector.
▼
• NO Replace the power unit.
▼
• YES Replace the PU board (PRN PWB).
▼
• NO Make sure of the connection between the PU board (PRN PWB)
and the operator panel board (PRP PWB), and of the operator
panel cable. If the printer does not recover, replace the PU board
or the operator panel board.
▼
• YES Is the ROM DIMM A installed properly?
▼
• NO Install a program DIMM to the ROM DIMM A properly.

If this does not work, replace the CU board.
▼
• YES Make sure of the connection between the PU board (PRN PWB) and the CU
board (ARC/SPA) board. If the printer does not recover, replace the PU board
or the CU board.
▼
• YES Make sure of the connection between the PU board (PRN PWB) and the operator panel
board (PRP PWB), and of the operator panel cable. If the printer does not recover,
replace the PU board or the operator panel board.
42615101TH Rev.1 94 /
2 The printer does not operate properly after it is turned on.
• Turn the printer off and on again.

• Does appear (for only about one second directly after the printer is turned on,
and then disappear)?
▼
• NO Is the AC cable connected properly?
▼
• NO Connect the AC cable properly.
▼
• YES Is +5V being output to the OPE connector on the PU board (PRN PWB)?
Pin 4: +5V. Pin 7: 0V.
• YES Is +5V being output to the connector CN1 on the operator panel
board (PRP PWB)?
Pin 4: +5V. Pin 7: 0V.
▼
• NO Is the operator panel cable connected properly?

▼
• NO Connect the cable properly.
▼
• YES Replace the operator panel cable. Has the printer
recovered from the error?
▼
• NO Replace the OPE board.

▼
• YES End.
▼
• YES Replace the operator panel board (PRP PWB).
▼
• NO Is +5V being output to the POWER connector on the PU board (PRN PWB)?
Pins 7 to 9: +5V. Pins 1 to 3, and 13 to 15: 0V.
▼
• NO Replace the low voltage power unit after checking the connection
of the POWER connector.
▼
• YES Replace the engine board.
▼
• YES Are the following voltages being output to the CU board PUIF connector?
Pins 7 and 8: +5V. Pins 4 and 5: +3.3V. Pins 1, 2, 3 and 6: 0V.
▼
• YES Replace the CU Board.

▼
• NO Are the following voltages being output to the POWER connector on the PU board?
Pins 7 to 9: +5V. Pins 10 to 12: +3.3V.
Pins 4 to 6: +24V. Pins 1 to 3, and 13 to 15: 0V.
▼
• YES Replace the PU board.

▼
• NO Replace the low voltage power unit.
42615101TH Rev.1 95 /
3-1 Paper Loading Jam (1st tray)
• Does a paper loading jam occur immediately after the printer is turned on?
• YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2?

▼
▼
• YES Remove the jammed paper.
(A)
▼
• NO ▼Do the levers (of entrance sensor1 and the entrance sensor 2) move properly?
• NO Replace defective sensor lever(s).

▼
•YES Do the sensors operate properly? [Move the lever of each sensor to check that
the sensor operates properly on the switch scan test of engine maintenance
mode or check signals on PU board (PRN PWB) FSNS connector pins]. Pin
4: Entrance sensor 1, Pin 2: Entrance sensor 2.
▼
• NO Replace the front sensor board (RSF PWB) after checking signal
cable connection.
▼
• YES Replace the PU board after checking signal cable connection.
▼
• NO Does a paper loading jam occur moments after paper is drawn into the printer?
▼
• YES Has paper reached the entrance sensor 1 or the entrance sensor 2?
• YES Go to (A).
▼
▼
• NO Replace the feed roller or the paper cassette’s paper separation frame assy.
▼
• NO Is the 1st hopping motor running?
▼
• YES Is the solenoid operating properly?

▼
• NO Replace the solenoid.

▼
• YES Does the solenoid have a rated resistance (approx. 8.9Ω)?
▼
• NO Replace the solenoid.

▼
• YES Replace the feed roller or the paper cassette’s paper separation frame assy.
▼
• NO Does the 1st hopping motor have a rated resistance (approx. 3.5Ω)?
▼
• NO Replace the 1st hopping motor.

▼
• YES Does 24 V reach the fuse F2 of the PU board (PRN PWB)?
▼

▼
• YES Replace the PU board (PRN PWB) after checking gear engagement and cable
connection.
42615101TH Rev.1 96 /
3-2 Paper Loading Jam (Multipurpose tray)
• Does a paper loading jam occur immediately after the printer is turned on?
• YES Is paper jammed at the entrance sensor 1 or the entrance sensor 2?

▼
▼
(A)
▼
• NO ▼Does the lever of the entrance sensor 2 move properly?
• NO Replace the lever.

▼
• YES Does the entrance sensor 2 work properly? [Operate the lever to check,
through the switch scan test of System Maintenance mode, the sensor for
proper working, or to check the signal on a corresponding FSNS connector
pin of the engine board (RSN PWB).]
Pin 3: Entrance sensor 2
▼
• NO Replace the front sensor board (RSF PWB) after checking signal
cable connection.
▼
• YES Replace the engine board after checking signal cable connection.
▼
• NO Does a paper loading jam occur at the instant after paper is drawn into the printer?
▼
• YES Has paper reached the entrance sensor 2?

▼
• YES Go to (A).
▼
• NO Replace the multipurpose tray assy.
▼
• NO Is the hopping motor running?
▼
• NO Is +24V being output to the fuse F2 on the engine board?

▼

▼
• YES Replace the engine board after checking cable connection.
▼
• YES Is the MPT feed roller turning?
• NO Replace the gear assy - hopping.

▼
• YES Replace the engine board after checking cable connection.
42615101TH Rev.1 97 /
3-3 Paper Feed Jam
• Does the printer have a paperfeed jam immediately after it is turned on?
• YES Is paper jammed at the write sensor?

▼
▼
(A)
▼
• NO ▼Does the write sensor lever move properly?

▼
• YES Does the write sensor work properly? [Enter into Switch Scan mode, and
operate the sensor lever to check the signal on a corresponding FSNS
connector pin of the engine board (RSN PWB)].
Pin2: Entrance belt sensor
▼
• NO Replace the front sensor board (RSF PWB) after checking cable
connection.
▼
▼
• NO Does the printer have a paperfeed jam immediately after the printer draws paper into it?
▼
• YES Has paper reached the write sensor?

▼
• YES Go to (A).
▼
• NO Is the hopping motor running?
▼
• NO Does the hopping motor have a rated resistance (approx. 3.5Ω)?

▼
• NO Replace the hopping motor.

▼
• YES Replace the engine board after checking gear engagement and
cabling.
▼
• YES Replace the registration roller.
▼
• NO Does a paperfeed jam occur during paper loading?
▼
• YES Is the belt motor running?

▼
• NO Does the belt motor have a rated resistance (approx. 3.5Ω)?

▼
• NO Replace the belt motor.

▼
• YES Is 24V being output to the DRPOW connector pin 1 on the engine
board?
▼
• NO Replace the engine board.

▼
• YES Replace the driver connecting board (PRM PWB) after checking
gear engagement and cabling.
▼
• YES Replace the belt unit after checking gear engagement.
▼
• NO End
42615101TH Rev.1 98 /
3-4 Paper Exit Jam
• Does a paper exit jam occur immediately following the printer is turned on?
• YES Is paper jammed at the exit sensor?

▼
▼
▼
• NO Does the paper exit sensor lever move properly?
▼ • NO Replace the lever.

▼
• YES Does the paper exit sensor work properly? [Operate the paper exit sensor
lever to check, through the switch scan test of System Maintenance mode,
the sensor for proper working, or to check the signal on the DRSIG connector
pin 7 on the engine board (PRN PWB).]
▼
• NO Replace the paper exit sensor after checking signal cable

connection.
▼
▼
• NO Is the face-up stacker cover completely open or closed?
▼
• NO Completely open or close the cover.

▼
• YES Is the heat motor running?
• NO Does the heat motor have a rated resistance (approx. 6.0Ω)?

▼
• NO Replace the heat motor.

▼
• YES Is 24V being output to the DRPOW connector pin 1 on the engine board?

▼
▼
• YES Replace the driver board (PRM PWB) after checking cable connection.
▼
• YES Does the exit guide assy work properly?
▼
• NO Replace the exit guide assy.

▼
• YES End
42615101TH Rev.1 99 /
3-5 Duplex Print Jam
• Does a paperfeed jam occur at the instant following the printer is turned on?
• YES Does paper exist in the duplex unit?

▼
▼
(A)
▼
• NO ▼Do the duplex-in sensor, rear sensor and front sensor levers move properly?
• NO Replace problem sensor lever(s).

▼
• YES Do the duplex-in, rear and front sensors function properly? (Through the
switch scan test of System Maintenance mode, check the sensors are placed
at the paper absence detection level.)
▼
• NO Replace malfunctioned sensor(s) after checking cable connection.

▼
• YES Replace the duplex controller board (V7X PWB).
▼
• NO Does a paperfeed jam occur moments after paper is drawn into the printer?
▼
• YES Has paper reached the duplex rear sensor?

▼
• YES Proceed to (A).

▼
• NO Is the duplex motor running?
▼
• NO Does the duplex motor have a rated resistance (approx. 6.0Ω)?

▼
• NO Replace the duplex motor.

▼
• YES Replace the duplex board (V7X PWB) after checking gear
engagement.
▼
• YES Replace the registration roller A or B.
▼
• NO Replace the duplex unit.
42615101TH Rev.1 100 /

4 Paper Size Error
• Is proper size paper being used?
• NO Use proper size paper.

▼ ▼
• YES Is paper jammed at the entrance sensor 2?
▼

▼
• NO Does the lever of the entrance sensor 2 move properly?

▼
▼
• YES Does the entrance sensor 2 work properly? [Operate the entrance sensor lever to
check the signal on a corresponding FSNS connector pin on the PU board (PRN PWB)]
Pin 3: Entrance sensor 2
• NO Replace the sensor board (RSF PWB) after checking cable connection.
▼
▼
• YES Does the lever of the write sensor move properly?

▼
▼
• YES Does the write sensor work properly? [Move the write sensor lever to check that the
sensor operates properly on the switch scan test of engine maintenance mode or check
the signal on a corresponding PU board FSNS connector pin)
Pin 2: Entrance write sensor
▼
• NO Replace the sensor board (RSF PWB) after checking cable connection.
▼
• YES Replace the PU board after checking cable connection.
42615101TH Rev.1 101 /

5 Image Drum Unit (ID) Up/Down Operation Error
• Power the printer off and, after a few seconds, on again.
• Are all the ID drums properly revolving during printing?

▼
• NO Does the ID motor (C) have a rated resistance (approx. 3.5Ω)?
▼
• NO Replace the ID motor(C).
▼
• YES ▼Does 24 V reach the F1 of the PU board?

▼
• YES Replace the PU board after checking cable connection.
▼
• YES Is ID up-and-down operation being performed (is the operation performed by ID UP/
DOWN on motor and clutch testing)?
▼
• NO Replace the gear assys - planet L and R.

▼
• YES Does the ID up/down sensor work properly?
(Block light from the sensor on the high-voltage power unit board to check that the
sensor operates properly on the switch scan test of engine maintenance mode.)
▼
• NO Replace the high-voltage power unit.

▼
• YES Replace the PU board after checking the cable connection between the high voltage
power unit and the PU board (PRN PWB)
42615101TH Rev.1 102 /

6 Fuser Unit Error
• Does a fuser unit error occur immediately after the printer is turned on?
(A)
▼
• YES Is the heat roller thermistor broken or short-circuited (see figure 5-1)? (approx.
Upper thermistor about 590 to 5338kΩ, Lower thermistor about 190 to 980kΩ,
Flame thermistor About 23.1 to 162kΩ at room temperatures of 0 to 43˚C)
▼ • YES Replace the fuser unit.

▼
▼
• NO
▼
• NO Does a fuser unit error occur about one minute after printer is turned on?
▼
• NO Go to (A).
▼
• YES Is the heater of the fuser unit on (Is it hot)?
▼
• YES Replace the PU board. Has the problem been corrected?

▼
• YES End.
▼
• NO Replace the fuser unit.
▼
• NO Is a signal being output on pin 18 of the PU board power connector?
▼
• NO Replace the low-voltage power unit. Has the problem been corrected?
▼
• YES End.
▼
▼
• YES Replace the PU board.
Resistance between two lower-heater pins Resistance between two upper-heater pins
Heat Roller Thermistor
6 1
12 7
Resistance between two flame-thermistor pins
Figure 5.1
42615101TH Rev.1 103 /

7 Motor Fan Error
• Does the low voltage power supply fan run after the printer is turned on?
• NO Is 24V being output to the POWER connector on the PU board (PRN PWB)?
▼
24V: Pins 4, 5 and 6
▼
• NO Replace the low voltage power unit after checking cable connection.
▼
• YES Is 24V being output to F3 of the engine board?
▼
• YES Replace the low voltage power unit fan.
▼
• NO Replace the PU board (PRN PWB).
▼
• YES Does the fuser unit fan fan rotate after the printer is turned on again?
• NO Has it been repaired by PU board (PRN PWB) replacement?

▼
• YES End
▼
• NO Has it been repaired by replacement of the high voltage power supply board?
▼
• YES End
▼
• NO Replace the fuser unit fan.
▼
• YES End.
42615101TH Rev.1 104 /

5.5.3 Image Problem Troubleshooting
When printout images are not satisfactory as illustrated below, follow the troubleshooting steps
listed below.
Abnormal Image Flowchart No.

Light or faded image, or color misalignment, on whole page (Figure 5.2- A ) 1
Dirty background (Figure 5.2- B ) 2
Blank page (Figure 5.2- C ) 3
Vertical belt or line (black or color) (Figure 5.2- D ) 4
Vertical belt or line (white or uneven-color) (Figure 5.2- F ) 5
Poor fusing (ink spreads or peels when touched with fingers.) 6
Defective image of regular interval (Figure 5.2- E ) 7
Missing image 8
Color misalignment 9
Color different from original one 0
A Light or faded image B Dirty Background C Blank

on whole page
D Vertical black belt or line E Defective image of F Vertical white belt or line
regular interval
Figure 5.2
42615101TH Rev.1 105 /

1 Light or faded image, or color misalignment, on whole page (Fig 5-2 A )
• Is toner running short (Is TONER LOW displayed)?
▼
• YES Supply toner.
▼
• NO Is proper paper being used?
• NO Use proper paper.

▼
▼
• YES Are the LED head lenses dirty?
• YES Clean dirty lens(es).

▼
▼
• NO Are the LED head assys all connected to the CU board (ARC PWB / SPA PWB)
properly?
• NO Connect the cable(s) between not properly connected LED head(s) and the
▼
engine board correctly.

▼
• YES Are +5V and +3.3V being output from the CU board (ARC PWB / SPA PWB) to the LED
head assys?
+3.3V: 14
+5V: 16, 18, 29, 22 and 24
▼
• NO Replace the CU board (ARC PWB / SPA PWB).

▼
• YES Replace the LED head assys after checking cable connection. Has the problem been
corrected?
• YES End.
▼
▼
• NO Replace the high voltage power unit or the belt unit after checking cable connection.
Has the problem been corrected?
▼
• YES End.
▼
• NO Are the image drum unit pins connected to the contact assy properly (see figure 5-2)?
▼
• NO Connect not properly connected image drum unit(s) to the contact assy
correctly.
▼
• YES Replace the image drum units.
Note: When replacing the engine board (PRN PWB), extract EEPROM data from it and copy the
data onto a new engine board.
▼
42615101TH Rev.1 106 /

2 Dirty background (Fig. 5-2 B )
• Were the image drums exposed to external light for a long time?
▼
• YES Replace exposed image drum unit(s).
▼
• NO Are the rollers of the fuser unit dirty?
▼
• YES Replace the fuser unit.

▼
• NO Is MEDIA WEIGHT set correctly?
LIGHT: 64 to 74 g/m2. MEDIUM: 75 to 104 g/m2. HEAVY: 105 to 120 g/m2.
ULTRAHEAVY: 121 to 203 g/m2. TRANSPAREMCY.
▼
• NO Set the MEDIA WEIGHT correctly.

▼
• YES Are the LED head assys connected to the CU board (ARC PWB / SPA PWB) properly?
▼
• NO Connect not properly connected LED head assy(s) to the CU board (ARC
PWB / SPA PWB) correctly.
▼
• YES Are +5V and +3.3V being output to the CU board (ARC PWB / SPA PWB) K, Y, M and
C LED HEAD connector pins?
+3.3V: 14
+5V: 16, 18, 20, 22 and 24
▼

▼
corrected?
▼
• YES End.
▼
• NO Replace the PU board. Has the problem been corrected?
▼
• YES End.
▼
• NO Replace the high voltage power unit or the belt unit after checking cable connection.
Has the problem been resolved?
▼
• YES End.
▼
• NO Be sure cable connection is established. Are the pins of the image drum units
connected to the contact assy properly (see figure 5-3)?
▼
• NO Connect not properly connected pin(s) to the contact assy correctly.

▼
Note: When replacing the engine board (PRN PWB), extract EEPROM data from it and copy the
data onto a new engine board.
42615101TH Rev.1 107 /

3 Blank page (Fig 5-2 C )
• Are the LED head assys connected to the CU board (ARC PWB / SPA PWB) properly?
• NO Check the cable connection between not properly connected LED assy(s) and
▼ CU board (ARC PWB / SPA PWB), and connect them correctly.
▼
• YES Are +5V and +3.3V being output to the CU board (ARC PWB / SPA PWB) K, Y, M and
C HEAD connector pins?
+5V: Pins 16, 18, 20, 22 and 24
+3.3V: Pin 14
▼
• YES Replace the LED head assys after checking cable connection.
▼
• NO Are +5V and +3.3V being output to the PU board (PRN PWB) CUIF connector?
+5V: Pins 7, 8
+3.3V: Pins 4, 5
▼
▼
• YES Is 24V being output to the PU board (PRN PWB) HVOLT connector pin 10 ?

▼
▼
• YES Replace the high voltage power unit or the belt unit after checking cable connection.
Has the problem been corrected?
▼
• YES End.
▼
• NO Are the image drum pins connected to the contact assy properly (see figure 5-2)?
▼
• NO Connect not properly connected image drum pin(s) to the contact assy
correctly.
▼
Note: When replacing the PU board (PRN PWB), extract EEPROM data from it and copy the data
onto a new engine board.
42615101TH Rev.1 108 /

4 Vertical belt or line (black or color) (Fig. 5-2 D )
• Connect not properly connected LED head assy(s) to the CU board (ARC PWB / SPA PWB)
correctly.
▼
• NO Connect the LED head assembly to the connection board properly.
▼
• YES Is the pin connection of the image drum unit(s) to the contact assy proper (see figure 5-
3)?
▼

▼
• YES Replace the image drum unit(s). Has the problem been solved?
▼
• YES End.
▼
• Replace the LED head assys after checking cable connection. Has the problem been corrected?
▼
• YES End.
▼
• NO Replace the CU board (ARC PWB / SPA PWB) after checking cable connection. Has
the problem been resolved?
▼
• YES End.
▼
• NO Is the PU board (PRN PWB) connected to the CU board (ARC PWB / SPA PWB)
properly?
▼
• NO Connect the PU board to the connection board correctly.

▼
• YES Replace the PU board (PRN PWB) after checking cable connection. Has the problem
been corrected?
▼
• YES End.
42615101TH Rev.1 109 /

5 Vertical belt or line (white or uneven-color) (Fig. 5-2 F )
• Are the LED heads dirty?
▼
• YES Clean dirty LED head(s).
▼
• NO Are the image drum pins connected to the contact assy properly (see figure 5-3 D)?

▼
▼
• Are the LED head assys connected to the CU board (ARC PWB / SPA PWB) properly?
▼
• NO Connect not properly connected LED head assy(s) to the CU board (ARC
PWB / SPA PWB) correctly.
▼
• YES Replace LED head assys after checking cable connection. Has the problem been
corrected?
▼
• YES End.
▼
• NO Replace the high voltage belt unit. Has the problem been corrected?
▼
• YES End.
▼
▼
• YES End.
▼
• NO Is the ID terminal connected properly to the contact assembly? (See Fig. 5-3)
▼
• NO Is the PU board (PRN PWB) connected to the CU board properly?

▼
• YES Replace the PU board (PRN PWB) after checking cable connection. Has the problem
been corrected?
▼
• YES End.
42615101TH Rev.1 110 /

6 Poor fusing (Ink spreads or peels when touched lightly with fingers.)
• Is proper paper being used?
• NO Use proper paper.

▼
▼
• YES Are the contact of the fuser unit connected properly?
▼
• NO Connect the contact of the fuser unit properly.

▼
• YES Are the rollers of the fuser unit dirty?
▼

▼
• NO Is MEDIA WEIGHT (menu 1) set properly?
LIGHT: 64 to 74 g/m2. MEDIUM: 75 to 104 g/m2. HEAVY: 105 to 120 g/m2.
ULTRAHEAVY: 121 to 203 g/m2. TRANSPAREMCY.
▼
• NO Set the MEDIA WEIGHT correctly.

▼
• YES Is AC voltage being output between the CN2 connector pins 1 and 3 of the low voltage
power unit?
▼

▼
• YES Does the heat roller thermistor have a rated resistance (see figure 5-1) ? (approx. Upper
thermistor about 590 to 5338kΩ, Lower thermistor about 190 to 980kΩ, Flame
thermistor About 23.1 to 162kΩ at room temperatures of 0 to 43˚C)
▼

▼
• YES Does the fuser temperature agree with its specification? Check the fuser temperature
on the LCD display of Engine Maintenance mode.
Heat Roller: 145 to 155˚C
155 to 174˚C (when MEDIA WEIGHT is set to LIGHT)
▼

▼
42615101TH Rev.1 111 /

7 Defective image of regular interval (Figure 5.2- E )
Interval Problem Troubleshooting

94.25 mm Image Drum Replace the image drum unit.
42.16 mm Developing Roller Replace the image drum unit.
62.01 mm Toner Supply Roller Replace the image drum unit.
37.7 mm Charging Roller Replace the image drum unit.
85.45 mm Fuser Upper Roller Replace the fuser unit.
87.96mm Fuser Lower Roller Replace the fuser unit.
50.27mm Transfer Roller (K) Replace the belt unit.
43.98mm Transfer Roller (Color) Replace the belt unit.
Note: The life counts of the image drum units, fuser unit and belt unit are automatically reset at
their respective replacements.
42615101TH Rev.1 112 /

8 Missing image
• Are the LED heads dirty?
• YES Clean dirty LED head(s).

▼
▼
• NO Are the LED head assys connected to the CU board (ARC PWB / SPA PWB) properly?
▼
• NO Check the connection cables between not properly connected LED head(s)
and the CU board, and connect them correctly.
▼
• YES Are +5V and +3.3V being output to the following HEADPOW connector pins of the CU
board (ARC PWB / SPA PWB)?
+5V: Pins 16, 18, 20, 22 and 24
+3.3V: Pin 14
▼
• YES Is +5V being output from the CU board (ARC PWB / SPA PWB) to the LED
heads?
▼

▼
• YES Replace the LED head assys after checking cable connection. Has the
problem been resolved?
▼
• NO Is 24V being output to the POWER connector on the PU board (PRN PWB)?
+24V: Pins 2, 4, and 6
▼
▼
• YES Is 24V being output to the HVOLT connector pin 10 of the PU board (PRN PWB)?
▼

▼
• YES Replace the high voltage power unit or the belt unit after checking cable connection.
▼
• YES End.
▼
• NO Are the pins of the image drum units are connected to the contact assy properly (see
figure 5-3)?
▼
• NO Connect not properly connected pins to the contact assy correctly.

▼
onto a new PU board.
42615101TH Rev.1 113 /

9 Color misalignment
• “TONER LOW” is showing on the display.
• YES Supply toner. Has the problem been resolved?

▼
▼
• YES End.
▼
▼
• NO Conduct a color registration test of Engine Maintenance mode.

Procedure: Enter the self-diagnostic mode (level 1) of Engine maintenance mode.
DIAGNOSTIC MODE
XX.XX.XX
Pressing the MENU+ or MENU- key three times displays “REG ADJUST TEST.”
REG ADJUST TEST
Press the ENTER key once to show “REG ADJUST EXECUTE.”
REG ADJUST EXECUTE
Press the ENTER key to execute auto color registration adjustment (the motor starts
running and color registration adjustment is performed).
▼
• Has the symptom that the color registration adjustment operation is not performed (the motor
does not run) and “OK” is immediately displayed occurred?
▼
• YES An other-than-color-misalignment error occurred. Correct the error. Has the

color misalignment resolved?
▼
• YES End.
▼
(A) NO
42615101TH Rev.1 114 /

(A)
▼
• NO Is “NG CALIBRATION LEFT/RIGHT” displayed?
▼
• YES Is the color registration sensor cover dirty?
▼
• YES A malfunction of the sensor cover front surface cleaning operation
of the cleaning blade placed on the back of the shutter occurred.
Replace the shutter and the sensor cover to restore cleanability.
▼
• NO Make sure of color registration sensor board (PRC PWB) connector, and PU
board (PRM PWB) POW, PUIF, RCR and LCR connector connections. Has
the problem been corrected?
▼
• YES End.
▼
• NO Replace the driver board. Has the problem been resolved?
• YES End.
▼
▼
• NO Replace the PU board. Has the problem been resolved?
▼
• YES End.
▼
• NO Replace the color registration sensor board and driver board connection
cable. Has the problem been corrected?
• YES End.
▼
▼
• NO Replace the driver board and PU connection cable. Has the problem been
resolved?
▼
• YES End.
▼
• NO Is “DYNAMICRANGE (L)/(R)” displayed?
• YES Is the color registration sensor cover dirty?

▼
• YES A malfunction of the sensor cover front surface cleaning operation

▼
of the cleaning blade placed on the back of the shutter occurred.

Replace the shutter and the sensor cover to restore cleanability.
▼
• NO Are there any problems in shutter opening and closing operation?
▼
• YES Replace the shutter.

▼
• NO Replace the belt unit. Has the problem been corrected?
▼
• YES End.
▼
• NO Replace the image drum units. Has the problem been resolved?
▼
• YES End.
(B)
42615101TH Rev.1 115 /

(B)
▼
• [Is “Y/M/C-LEFT/RIGHT or Y/M/C-HORIZONTAL” displayed?
• YES Replace the belt unit. Has the problem been corrected?
▼
• YES End.
▼
• NO Replace the image drum unit. Has the problem been resolved?
• YES End.
▼
▼
• NO Are there any problems in the gear assys of the image drums, multipurpose tray, belt
unit, belt motor etc.?
▼
• YES Replace damaged gear assy(s).

▼
• NO Replace the driver relay board. Has the problem been corrected?
▼
• YES End.
▼
• NO Are the LED head units connected to the CU board (ARC PWB / SPA PWB) properly?
▼
• NO Connect not properly connected LED head unit(s) to the connection board
correctly.
▼
resolved?
▼
• YES End.
▼
the problem been corrected?
▼
• YES End.
▼
• NO Is the PU board (PRN PWB) connected to the CU board (ARC PWB / SPA PWB)
properly?
▼
• NO Connect the engine board to the connection board correctly.

▼
• NO Replace the PU board. Has the problem been resolved?
▼
• YES End.
▼
• NO Are the pins of the image drum units connected to the contact assy properly (see figure
5-3)?
▼
• NO Connect not properly connected pins to the contact assy correctly.

▼
42615101TH Rev.1 116 /

0 Color different from original one
• Are the LED head lenses dirty?
• YES Clean dirty LED head lens(es).

▼
▼
• NO Are the LED head assys connected to the connection board (ARC PWB / SPA PWB)
properly?
• NO Check the cable connection between not properly connected LED assy(s) and
▼
the connection board, and connect them correctly.

▼
• YES Are +5V and +3.3V being output to the CU board (ARC PWB / SPA PWB) HEAD
connector pins?
+5V: Pins 16, 18, 20, 22 and 24
+33.V: Pin 14
• YES Is +5V being output to the CU board (ARC PWB / SPA PWB)?
▼

▼
• YES Replace the LED head assys after checking cable connection. Has the
problem been corrected?
▼
• YES End.
▼
• NO Replace the driver board (PRM PWB) after checking cable connection. Has
▼
• YES End.
▼
• NO Is 5V being output to the PU board (PRN PWB) POWER connector?
+5V: Pins 7, 8 and 9
▼
▼
• YES Is 24V being output to the PU board (PRN PWB) HVOLT connector pin 10?

▼
▼
• YES Replace the high voltage power unit or the belt cassette assy after checking cable
connection. Has the problem been corrected?
▼
• YES End.
▼
• NO Are the pins of the image drum units connected to the contact assy properly (see figure
5-3)?

▼
▼
• YES Replace the imaged drum units.
42615101TH Rev.1 117 /

Charging Roller
Ground
Developing Roller
Toner Supply Roller
Figure 5.3
5.5.4 Actions Taken after Forced HDD/Flash Initialization
This section describes actions taken after forced HDD or Flash initialization in the event of
problems in HDDs or Flash.
1) Actions after Forced HDD Initialization

Forced HDD initialization erases the following data. There are no data recovery methods.
• Internal not-yet-printed data
• JobAccount log data (when JobAccount has been activated)
2) Actions after Forced Flash Initialization

Forced Flash initialization erases the following data, causing network inoperability.
• NIC firmware
• Mac addresses
• Web page data
• OEM-oriented demonstration page data (in printers to OEM purchasers)
Using maintenance utility software, Flash must be programmed with the above NIC-firmware, Mac
addresses and Web page data.
42615101TH Rev.1 118 /

5.6 Fuse Checking

When the following errors occur, that fuse on the high voltage power unit board which is associated
with each error is to be checked (see table 5-6).
Table 5-6 Fuse Error

Fuse Name Error Description Insert Point
F1 M or C toner sensor error M-ID and C-ID motor 24V
F2 K toner sensor error Hop and K-ID motor 24V
PU Board F3 Cover open error High voltage, fan, update Ver.
(PRN PWB) identification circuitand Y-ID 24V

F4 2nd, tray or duplex unit paper jam 2nd tray and duplex 24V
F5 Paper jam during printing Belt fuser motor 24V
F6 No operator panel display 5V sensor system
High Voltage IP102 Cover open error High voltage 24V
Board
42615101TH Rev.1 119 /

6.
6.1
Unit Circuit Diagram Illustration Resistance
Red
1
42615101TH Rev.1
Brawn
M
2 Between pins 1 and 2: 3.5Ω
Transport Belt Motor
Between pins 3 and 4: 3.5Ω
Yellow
3
Resistance Checks
Blue
4
CONNECTION DIAGRAM
M Between pins 1 and 2: 3.4Ω

2 Between pins 3 and 4: 3.4Ω
Main Motor (Y) or
Between pins 1 and 2: 5Ω
3 Between pins 3 and 4: 5Ω
1
2 or
Main Motor (M) Between pins 1 and 2: 5Ω
3
120 /
42615101TH Rev.1
Main Motor (C) 2 or

2
Main Motor (K) or

2
Fuser Motor or
121 /
42615101TH Rev.1
M
Feeder Motor 2 Between pins 1 and 2: 3.5Ω
3
M
Duplex Motor 2 Between pins 1 and 2: 3.5Ω
3
M
2nd tray Feeder 2 Between pins 1 and 2: 3.5Ω

Motor Between pins 3 and 4: 3.5Ω
3
4
122 /
1. Upper Roller Side

Pins Upper roller Heater Between pins “1” and “7” :
42615101TH Rev.1
1 Between pins “2” and “3” : About 590k~5338k Ω (0~43˚C)
Thermostat Between pins “5” and “6” : About 190k~981k Ω (0~43˚C)
Between pins “8” and “9” : About 23.1k~162k Ω (0~43˚C)
7 Between pins “11” and “12” : Open
Upper thermistor
2
3
Lower thermistor
Fuser Unit
5
6
Frame thermistor 6 1
8
9
12 7
11
12
Fuse
123 /
6.2 Program/Font ROM Layouts
(1) Print Engine Controller PWB (PRN PWB)
Component side
R53
PE FSNS BF12 OPE SSNS
1 11
CP1 1
3 1 5 1 10
R1
F2
C7
C10
C20
BF14 R97
R98
R118
R87
TR2 TR3
1
R94
R95 R109
F6
R110
HOPKID
R111
R112
R70 R72
R71 R73
R74
8
IC7 IC8 R75 R106

25 1 R107
1
R76
C16 R77 R108
26
100
R40 R78 C37
R41 C38
C39
COLORID
CPU
X1
C40
C41
C42
76
50
R64 C43
R79 C44
R65
R80 51 75
RM1
CP5 R81
12
F1 IC9 IC10
R66
1 HCL
CP3
F4 RM5 RM4RM9 RM8RM3 RM2
Q5 Q6
TR1
RM7 RM6
DUP
2ND
F5
1 DRPOW
Q1 BF15 C31 BF16
Q7
R17
R4 FM1
48
C23
Q8
1
CP4
TR5
R5
C17
R6 IC11
RAM1
8
R7 C48 R117
D2
R25
FAN
F3
24
25
D3 R42
24
BF1 BF6
C1
HVOLT
BF2 R19 C6 R43

BF3
TR2
TR3
TR4
BF7 BF9 OPAMP2 R52 C21

BF4 BF19 C8
R83
R84
R8
R26
R32
R88
R89
R96
R99
C11
R9 R45
DRSIG
R104
R10 R28 C12 R38 R48

COMP
C28
R67
R90
R29
R34
R33
R36
R39
R49 52 1
R50
BF8
208
C18
53
R22
IC3
1
Q2 R68 C49
2
1
R58 C50
R23
C51
R20
R69 C52
EEPROM
MCON
IC12
R54
OPAMP1
POWER
Q3 R60
C53
R46
CP2
R59
R47 R61
R24 R35 BF10
R13 C3
C13
R30 R31
Q4
157
R14 BF5
TR6
104
C2 C4
R119
BF11
C45
C46
R15 R18 R37 R44

20
19
C9
IC1 105 156

R51 C19 C47
BF17
BF13
BF18
C54
CP6
C5 1 CUIF 15 IC13
R105
C27
R82 C29 R86 C30
R100
R55 R91 R101
R56 R57 R85 R92 R102
C24 R93 R103
42615101TH Rev.1 124 /

C576 C583
BF519BF521 R606
BF517 BF523 R596 R602
R535 C575R613 R614
C527 BF516 BF522 C590
R534 BF518 C556 C562 R605 C589
R561 R601 C582
R572 R585 C581 C588
R554
C561 C597
R533 R584 C568 C571 C580
42615101TH Rev.1
C508
R580
C507 R595 C587
C506 R532 R583 R594
R531
R524
R553 R562
C525 R552 C554 C601
R501 C504
C553 C595 C600
C560
Q502
C540 C549
C541 R593
R511 R530 C555 C559 C605
R592 C604
TR506 R547 C548 R591 C603
C503 R590 C602
C502 C526 R589
C501 TR505 R571 C558 C574 C584 C599
C524 R570 R588 R617
R587
Q504
R541 R551 C539 C593
R519
R517 C517 R600 C573
C523
R506 R569
R505 R516 C522 R550 C543 C557 R610 R612
R504 R515 R539
D502
R513
C598
R503 R538 C521
R548
R502
BF503 TR504 C579
BF502 TR507
BF501 TR503
Q503
C505 R512
R568
R536
C535
R560 C586
C534 C566
BF515
BF513
R559
R510 TR502
C533
R567
BF514
Solder side
D501
R523
C511
Q501
BF512
C510 C528 C542
C520 C538
R507
R546 R558 R566
BF511 R545 R565 R576
C519 C537
BF508 BF510 R604
BF507 BF509 R575
R628
R629
R514 R518 C585 R624

BF506 R522 R557 C572 R623
BF505 R521 R622
BF504 C567 R621
R527 R620
C509 R544 R619
C563 C570 C592 R625
R543 C531 R616 R618
R542 R556 R564 C578
C514
R626
C530 R615
R529 R555 R609 C577
R608 C591
C513 C529 R563
R528 R597
R627 TR512
C512
Q505
TR511
BF536
R526 BF535
C606 R630
BF526 BF528 BF530

TR510
C545 BF527 R586

R579 C547 R603
TR509
TR508 BF529
C544 C546 BF520
R578 R582 R574 BF532 BF534
BF525 R581 BF524 BF533
BF531 R611 BF537
125 /
126 / 42615101TH Rev.1
C49
C50
C53
C54
C61
C62
C63
C64
C66
C69
C71
C58
R103
PUIF
1 15
BF11
C122
CP1
C88
CP9
C76
C81
C82
C84
CP18
REG4
C34
CP8 RST1 RST2

BF1
R148
R135 OSC1 C168

C85
C89
C93
C95
C169
REG2
CP12
BF4 C170
C100
R170 R89 C171

R171 R91
C107
R92 C167
C105 R97 R94
IC1
REG1 R95
C47
C108 R96
TR1
C109
C38
C39
C43
C44
REG3 C110 C123

R230
3
C111
RM1 RM2
MPU
C137
C153
CP4
C9
C35
C138
R231 C129
C16
C25
C28
C33
R47
FAN
C139
C140
1
TR2
BF12
CP2
CP5
D2
R235
C124
C163
R49 R56 R63 CP10

C4 R57 C29
C144
C17
144
143
C13 C130
R24 C131 C143
143
144
R1
D1
C146
C125
R25 C145
R26 C112
R27 RM21 RM25
R5
R28
R29
C154
C146
RM22 RM26 RM29RM30RM31

R30
RM13 RM17
R184
R31 RM27
C133
C132
R152
R32 C40 RM23

R33
R10 RM14 RM18 RM32 RM54 C141

R34 C147
R35 C18 RM24 RM36RM46
RM55
R179
RM19
R36
R13 R64 RM15

RM33
RM34
RM35
RM28 R209
R37 C148
R150
R153
R198 R210
R38 RM20 RM47 R212 C134
R39 RM16
R211
C126
R40 R213 R199

R18 R200 RM56
R19 C19 C41 R107 RM48
R20 R108 RM57
SDIMM1
R44 C20 RM49

DIMMA
R22 RM58
R41R42R43R45
RM59
C127
R46 RM50
CB1
RM60
RM63
RM51
C21 RM61
R109 RM52 C149 C150
RM62
RM53 C142
C165
R195
C5 C135
R202
C128
C6 C22
RR9
R197
R154
RM37
RM38
RM39
RM40
RM41
CC3
C155
C26 CP15
C51
CC5
RR6
2
1
R221
CC7
R163 R222
1
CP14
2
C101
R164 R205 R224
RR7
R165 R225
RM42
RM43
RM44
RM45
C74 R166 R206 R226

CLKDR
C27
CC4
CC6
CC8
C7 R167 R227
R168 C113 R208 R228
C114 RRM3 RRM5
C30 RRM2 RRM4
49 1 RRM1
BF5
CC1 RR1
C52
RR2
IDE
CP6 CP7 C106 RR3

RRM6 RRM7
50 2
C45
RM77
C48
RM3 RM4 RM5 RM6 RM7
C102
R215
DCON
C55
C59 CC2 R216
C60
C67
C77
C115
R141
R149
R151
R176
R175
R70
R181
RM64
RM65
RM66
RM67
RM68
RM69
RM70
R74
C23
RM78
C15
C31
R78
R217
RM8 RM9 RM10 RM11 RM12 R114
R71 R110 C104 RR4
C24
R111 C157 C156
R115
R112
C68 C158
C72
C103
R113 R116
R142
R156
R155
R178
R177
RM71
RM72
RM73
RM74
RM75
RM76
CP3
R117 R201
CCP1
C136
R118
CIF1
R119 R136
CC9
R120
DBF1
DBF2
DBF3
DBF4
CC10
CC11
RR10
R137 OSCLAN
R121 R138
C12
C83
R122 R139
R123 R140
R169
R180
CHEAD
R124
DBF5
DBF6
DBF7
DBF8
CC12
CC13
CC14
RR11
R80
R83
LANIC
R75
R100
CP17
R238
C65
R76
R77 R79
R81
R82
R98
R99
R158
MHEAD
C79
C90
C80C91
DBF9
CC15
CC16
CC17
RR12
R161 C96
DBF10
DBF11
DBF12
R185
OSCUSB2
R84 R186
C32 R187
C86
R85 C56
C97
BF8 BF6 C98
YHEAD
C46 R188 C99
C117
R128
R86 R129 R143
DCEN1
C121
F1
R183
R87
R218 R219
CC18
CC19
CC20
RR13
R131 R145
DBF13
DBF14
DBF15
DBF16
CP16
C87
C92
C94
R88 C75 BF9
R72 R134 R146 2 8
IC2 BF10
R54
R51
C57 1 7 C120
KHEAD
18 1 2 1 R234
3 4
BF13
36 19
USB LAN NICSW
CENT I2CEE LED3 LED2 LED1
Component side
(2)-1 Main Controller PWB (SPA-3 PWB) (For C5400)
127 / 42615101TH Rev.1
DBF525
R655 DBF524
C560
RR505
R573 R646
RRM504
R654 DBF523
R670 DBF522
R572 C750
R669 R675 C743 DBF521
DBF520
C578 C577
R668
RR504
R667 C751 DBF519

RRM503
R666 R674 R682

USB2.0
C559
DBF518
C576
C741
C730
C735
C729 DBF517
C726
RM510 C685 C706 BF502

R644 C749 DBF516
RR503
R643 C705 DBF515

RM505
C748
R567
R569
R570
R642
RRM502
C738
R664 DBF514
RM506 R640 R647 C704 R663
C733
C747 C761
R673
R681
R672
R564 C677 C703

C550 C614 R662 DBF513
RM504
C702 R661 C746 DBF512

R563 R562
R571 C563
C565
C575
R568
R721
RR502
DBF511
RM525
CC507
CC508
CC509
C549
DBF505
RM532
RM503
RRM501
DBF510
R566
C548 C574 C737

C573
RM531
RM502
C547
C727
C732
C558
C557
R671
R679
C572 DIC501
R722
R561
R549 R550
DBF504
RM501
C546 R574 DBF503 DBF509

RM524
C571 CKMD502 DBF502 DBF508

C545 C570 R582 R602 IC501 DBF501 DBF507
C508 R537 R601 DBF506
C544 R581 CKMD R600 R678
R536
CC517
R527 C522
C569 R580 R660 R677
501 R599
C551
C553
C562
C564
R526 R579
C556
R525 R535 C736

CC504
CC510
CC512
CC514
CC516
R524 R578 R592 R676

CC506
R533
C507 RM511RM513 RM515 R591
C666
C684
C602
CC521
R532
RM550
RM552
RM554
RM508 C601 RR515

RM523
R548
R544 RM509 RM514 RR514
RM548
CC503
C600 RR513
C665
C683
RM516
RM547
RM507 RM512 RR512

RM553
R645
RM542
C610 RM544
CC502
RM551
RM549
RR507
RR508
RR509
RR510
RR511
C609
C608
CC501
CC505
CC520 CC519 CC518
C607 RM541
CC513
CC515
RR501
C606 RR506
R621
C745
RM543
C740
ROM3
C744
RM530
RM535
RM537
C742
CC511
C739
DSDRAM
R620 RM539
C599
RM540
RM533
RM536 RM538
R589
R619
C579 C725
R587 C724 C661
R609
R608
R612
R615
R614
R617
R577 C723 C629 L502 C660C676 L504

C520
R618
R586
IG502
R576 C640 R616 C659 C673 R639

R585 C708 C639 C658 C672 R638
R606R598 R604
R607 R605
R575 R584 C707 C657

C759
L501 C656 C675 L503

SDRAM3
R720 R611 C655 C682
ROM4
C638 C681
C637 C654 C697
C647 C646
C636
R583 C635
C645
C649 C648
C652
C653
C664
C671 C670
C669
C674
C680
C679
C696
C698
C519
IG501
C634
C633
C632
C757
ROM1
C758
C754
C700 C722
C650
C663
C699 C721
RM522
C651
C518
C701
C668 C695
R501
C720
SDRAM1
RM546
C667 C694
C752
RM529
RM521
C719
R653
ROM2
RM520
C693 C718
RM545
RM528
RM519
R658
C692 C717
C756
R516
RM518
RM527
SDRAM4
C628 C691 C716
RM526
C627
C593
C596
C613
C619
C585
C592 C626 C690 C715
C591 C625
RM517
C590 C624
FLCS501
RM534
C589 C623
R597
C689 C714
C598
C582
C584
C588
C595
C604 C603 R596
C611
C617 C612 C616
C622
SDRAM2
C594
BF501
C688 C713
C631
C586
C620
C605
C618
C643
C597
C535 C543 C580 C642 C687 C712
C568
C542 R635
C534 C552 C567 C641
R507 R634 C686 C711 C531
R505 C630 R633 C530 C539
R632 R652
R651 C529 C538
R631
R528
R530
C528 R557
C587
C541 C555 R630 C527 R556
C615
C621
R595
R610
C533 R629
C763 C526
R628
R613
C644
C581
C764
C525
C523
C540 C554 R731
C762
R603
R730
R625
R627
C509
C514
C516
C517
C532
C783
R565
R560
C662 R623
C678 R637
R733
C782
C513 C583 C781
C512 C784 C780
R622
R624
R626
R636
C511
C510 C515
Solder side
(2)-2 Main Controller PWB (ARC-3 PWB) (For C5200), (ARC-4 PWB) (For C5150)
Component side
CH41 CH35
CH40 CH11
CH39 CH38
CH37
CH43
CH42
CH36
RM39 RM40
RM37 R145 R142 R143 R144
DBF26 DBF27 DBF28

DBF29 DBF17 DBF33
DBF30 DBF14 DBF13
DBF25 DBF32 DBF10
RM35 RM36 C104 C103 C102 C37
C126 C127 C128 C129
CH10 RM33
DBF18 DBF21
DBF31 DBF22
C82
C84
C83
C88
C87
RM32 C86
CH03 RM31 C69 C70 C71 C72
RM30
DBF12 DBF16 DBF20 DBF24
RM29 DBF11 DBF15 DBF19 DBF23
RM28
R133 R134 R135
KHEAD
C121
C123
C124
C125
BF12
C73
C74
C75
C76
R169 CP7
R170
BF13
RM47 RM50
C122
C67
RM46
RM43
R131
RM48 RM49
CHEAD MHEAD YHEAD R132
RM42
RM44 RM45
RM41
RM38
RM34
R127
R130
R116 CH32 CH34 CH04
R115 CH24 CH27 CH01
R114 CH15 CH05
R171
R172
R113 IC6
C140
R121
R123
C139
C138
1
R117
R119
R106 R110
R107 R111
R108 R150
R109 R112
CH17 CH19 CH29 CH12 CH14
C108
C105
C106
C109
C112
C47
C48
C49
C52
C53
RM24 RM25 RM26 RM27
R118
CH16 CH25 CH28 CH07

R105
CH20 CH21 CH30 CH13

MCK
C137
CH22 CH33
R104
CH26
CH09 CH06
R101
R102
C136
CN3
RM20 RM21 RM22 RM23 CN2
R100
R103
R99
RM17 RM18 RM19
R71 R81 R91
R72 R82 R92
R93
R74 R84 R94
C38
R42
C41 RM9 RM11 RM13 RM15 NICSW
C40 C133
C39
R73
C33
C36
LED3 LED2 LED1

RM10 RM12 RM14 RM16
R174
CP4
R90
R98
R173
C35
C135
IC12
R79
R80
15
R70
C134
R60
CP3
R64
REG
C31
C30
R53
R54
IC5
C29
R61
R62
R63
OSCNIC
C28
R51
C77 BF9
R48
8
C24
R47 BF8
BF2
C22
R46 IC1
IC4
LAN
R40 C130 C23

R29 CCK RM5 RM6 RM7 RM8 C21
R30 R31 R26
R28
C17 R32
R34
R35
R36
C18 R37
R38
R39
R23
C107
R24 R25
BF6
1
R5
R20 R21
C20
OSC1 R22
IC14
R17
R18
R16
C8
RM1 RM2 RM3 RM4

C13
C5
R14
C9
R9 C14 C15
C11
BF5
R19
R15 OSC2
D1
1
4
IC2
R44
R12
C10
R45
CN4
C141
R7
C12
R8
2
3
C4
BF10
BF4
R43
R3
CP2
CP1
C16
BF3
C3
BF1
R55 R65 R75 F85 R95
R76 R86 R96
R57 R67 R77 R87 R97
R58 R68 R139 R88
R69
R56
42615101TH Rev.1 128 /

42615101TH Rev.1
C561
R524 C583 C589
RM502
R586
DBF513
DBF514
R503 C543
R613
C685
C573
R501 R502
C553
C582
C680
C681
C571
R576
R575
R577
C581 IC9 C608
C552
C538 BF502 C580
DBF509
DBF510
C621
IC11
C551
R621
C537 C684 C550 C579
R618 C615 C675

RM505 C578
C669
R619 C674
C559
C668 DBF505
DBF506
RM503
RM507
C672
C673
C665 C667
C572
C577
R622
RM504 RM506 R525 C664
C511 C595 C663 C666
C670
C671
C658 C662 R546
C504 R545 R554
DBF501
DBF502
C519 R544 R552 R553

R543 R551 R550
R562
R561
R563
C507 C533 R542 R549 R548

C657
C532
R516 C531
C641
R584
R590
C646
R602
R601
C529 C530
DBF520
DBF524
C508 R515
R505 R514
C640
R583
R582
R589
C645
R593
R599
R600
C516 C548 C570 C586

DBF518
DBF523
R519
R511
BF501
C503
C639
R580
R588
C644
R598
R597
Solder side
RM501
DBF519
DBF522
C542
C547
C558
C557
C569
IC8
C528
C638
R579
R578
R587
C643
R591
R595
R596
R540 R574
R541
DBF517
DBF521
C527
R560
C568
C619
C634
C632
C633
C594
C526 R538
C515 C567 C606 R610
R537
R617
C525 C566 C605 C631 R609
C604 C630 R608
C607
C613
C612
C614
C620
C524 C565 R536 C603

IC7 C514 C629 R607
C523 R535 C602 C628 R606
C502 C564 C601 C627
C656 R534 R605
C655 C563 C600 C626
R532 C599 C625
R531 C598 C624 R573
C522
C521
C541
C546
C556
R530 R568 R572
R529 C623 R567 R571
C513 R570
R528
C597
C596
C610
C611
C609
C617
C618
C616
C622
R569
R616
R559 R566
R539 R558 R565 R615
R557 R564
R556
R547
C501 R555
C545 R604
C510
C544 IC3
C540 R523
C507 C520 C539 R522
R603
C562
C576
C575
C584
C585
129 /
(2)-3 Main Controller PWB (ARC-2 PWB) (For C3100)
Component side
CH41 CH35
CH40 CH11
CH39 CH38
CH37
CH43
CH42
CH36
RM39 RM40
RM37 R145 R142 R143 R144
DBF26 DBF27 DBF28

DBF29 DBF17 DBF33
DBF30 DBF14 DBF13
DBF25 DBF32 DBF10
RM35 RM36 C104 C103 C102 C37
C126 C127 C128 C129
CH10 RM33
DBF18 DBF21
DBF31 DBF22
C82
C84
C83
C88
C87
RM32 C86
CH03 RM31 C69 C70 C71 C72
RM30
DBF12 DBF16 DBF20 DBF24
RM29 DBF11 DBF15 DBF19 DBF23
RM28
R133 R134 R135
C121 KHEAD
C123
C124
C125
BF12
C73
C74
C75
C76
CP7
R169
R170
BF13
RM47 RM50
C122
C67
RM46
RM43
R131
RM48 RM49
CHEAD MHEAD YHEAD R132
RM42
RM44 RM45
RM41
RM38
RM34
R127
R130
R116 CH32 CH34 CH04
R115 CH24 CH27 CH01
R114 CH15 CH05
R171
R172
R113 IC6
C140
R121
R123
C139
C138
1
R117
R119
R106 R110
R107 R111
R108 R150
R109 R112
C108
C105
C106
C109
C112
C47
C48
C49
C52
C53
RM24 RM25 RM26 RM27
R118
CH16 CH25 CH28 CH07

R105
CH20 CH21 CH30 CH13

MCK
C137
CH22 CH33
CH26
CH09 CH06
R101
R102
C136
CN3
RM20 RM21 RM22 RM23 CN2

R71 R81 R91
R72 R82 R92
R93
R74 R84 R94
C41 RM9 RM11 RM13 RM15

C40
C39
R73
C33
C36
RM10 RM12 RM14 RM16

CP4
C35
C135
15
C134
CP3
R64
REG
R53
R54
IC5
R61
R62
R63
R48
C24
R47
R46 IC1
IC4 C130
R40
R29 CCK RM5 RM6 RM7 RM8 C21
R30 R31 R26
R28
C17 R32
R34
R35
R36
C18 R37
R38
R39
R23
C107
R24 R25
BF6
R5
R20 R21
C20
OSC1 R22
IC14
R17
R18
R16
C8
RM1 RM2 RM3 RM4

C13
C5
R14
C9
R9 C14 C15
C11
BF5
R19
R15 OSC2
D1
1
4
IC2
R44
R12
C10
R45
CN4
C141
R7
C12
R8
2
3
C4
BF10
BF4
R43
R3
CP2
CP1
C16
BF3
C3
BF1
R55 R65 R75 F85 R95
R76 R86 R96
R57 R67 R77 R87 R97
R58 R68 R139 R88
R69
R56
42615101TH Rev.1 130 /

42615101TH Rev.1
C583 C589
RM502
R586
DBF513
DBF514
R503 C543
R501 R502
C571
R576
R575
R577
IC9 C608
C538
DBF509
DBF510
C621
IC11
C537
R618 C615 C675

RM505
C669
C674
C668
DBF505
DBF506
RM503
RM507
C672
C673
C665 C667
RM504 RM506
C664
C511 C595 C663 C666
C670
C671
C658 C662 R546

C504 R545 R554
DBF501
DBF502
C519 R544 R552 R553

R543 R551 R550
R562
R561
R563
C507 C533 R542 R549 R548

C657
C532
R516 C531
C641
R584
R590
C646
R602
R601
C529 C530
DBF520
DBF524
C508 R515
R505 R514
C640
R583
R582
R589
C645
R593
R599
R600
C516 C548 C570 C586

DBF518
DBF523
R519
R511
BF501
C503
C639
R580
R588
C644
R598
R597
Solder side
RM501
DBF519
DBF522
C542
C547
C558
C557
C569
IC8
C528
C638
R579
R578
R587
C643
R591
R595
R596
R540 R574
R541
DBF517
DBF521
C527
R560
C568
C619
C634
C632
C633
C594
C526 R538
C515 C567 C606 R610
R537
R617
C525 C566 C605 C631 R609
C604 C630 R608
C607
C613
C612
C614
C620
C524 C565 R536 C603

IC7 C514 C629 R607
C523 R535 C602 C628 R606
C502 C564 C601 C627
C656 R534 R605
C655 C563 C600 C626
R532 C599 C625
R531 C598 C624 R573
C522
C521
C541
C546
C556
R530 R568 R572
R529 C623 R567 R571
C513 R570
R528
C597
C596
C610
C611
C609
C617
C618
C616
C622
R569
R616
R559 R566
R539 R558 R565 R615
R557 R564
R556
R547
C501 R555
C545 R604
C510
C544 IC3
C540 R523
C507 C520 C539 R522
R603
C562
C576
C575
C584
C585
131 /
(3) Driver PWB (PRM PWB)
Component side
J46
J38
1
J39
J40
J45
J42
1
J43
J36
J37
J44
J33
J35
J51
J34
R13
POW
J50
J41
PUIF
C1
J30 J32
J49
J31
J28
J48
J47
J25
8
CP3
J29
J22
CP1
24
J23 J24
EXIT
J12 J20 C4 J26
J15
J17
1
J14 J27
J8
J13
C5
J11 J21
1
C3
J16
1 4
J18
J19
C2
J7
J9
HEAT
J6
BELT J10
J2
J4
J5
J3
4
DENS 6 1
RCR
J1
4 1 5 1 FUSER 4 1
CP2 LCR
Solder side
C507
R506
C509
R510
C514
C513
R513
C512
R512
R511
R531
R514
R530
C511
C510
R508
R505
C502
R507
R501
R515
R504
R503
IC502 IC501
R502
C501
42615101TH Rev.1 132 /

(4) Duplex Controller PWB (V7X PWB)
Component side
SNS2 GDDC
6 SNS1 1
3 1 2 1
R10
R11
R12
R13
IC4
IC6
R26
C3
TR8
1
R7
C7
TR5
2
OSC1 TR7
CL1
D5
TR3 TR4
SNS0
11 1
TR6
R33
R34
6
R31
12
2 1
44
R35
R8
R1 TR2
1
CL2
IC2
IC8
22 34 TR1
1
IC15
MAIN1
23 33
R36
R37
R5
D3 CP1
IC5
IC7
4
D4
R38
MOTOR
IC3
13
R2
1
F1 IC1
R6
CP2
IC9 D1
Solder side
C527
C526
C524
R568
R567
R566
R565
R572
R571
R570
R569
C525
R573
D506
R531 R575
R564
R557
C523
R563
R560 R559
C519 C515 C514 C513 C520
D505 D504
R577
R558
C506
C507
C516 R576
R555 C518
R554
R553
R556
R540
R539
R538
R545
R548
D503 C511
TR501
R551
R550
R549
R537 R535
R543
R542
R541
R529
R528
R527
R526
D501 D502
R536
C510 R524
R534 C503
R584
R583
R582
C509 R525
R522
C508
R590 R517
R520
R519
R518
R523
R521
R515
R514
R513
C512 R530 R586

C504
R511
R510
C529
C502
R509
R508
R507
R506
R505
C501
42615101TH Rev.1 133 /

6 1
(5)
MAIN1
42615101TH Rev.1
13 1 SNS0
D505
D5
CP2
F1
D3
R558
R2
R36
D4
R551 R31
R550 R37 R33
IC8
C512
R556
IC4
OSC1
R34
22
C519
TR501
12
23
11
6
IC5
C510 R524
R591 R590
IC2
R530
SNS1
C529
R501
R555
1
R26
33
1
C509
34
44
R572
R571
R577
R570 R38 IC7
R569 R35
IC1
Second Tray Controller PWB (V7X PWB)
C525
C516
C504
Solder side
IC6
C511
IC9 R10
Component side
C508 R11
R523 R12
R529
R511 R522 R13
R528 C527
TR3
R527 R568
D1
R521
C515 C514
R520 R526 R567
R510 R519
R580 R545
R518 R566
TR4
R565
C513
R509 C526
R508 R515 R543 C524
R576
IC3
R585
IC15
R542 R563
R507 R514
R541 C506
R506 R513
R505 R540
R581
R1
R539
R538
C523
TR6
C503
R6
R525
R517
C507
R536
R537
R8
R549
D504
R560
TR7
D501 D502 R548

MOTOR
C518
C520
C501
C502
R554 1 2
R535
R553 1 4
CL1
R559
CP1
134 /
(6)-1 Control Panel PWB (PRP PWB)(C5400/C5200/C5150)
Component side
S19
S20
S1 S2
1
J10
J9
J14
S22
S24
S10
S11
TH2
J8
J12
CN
J3
J15
S6 SW2
J1
SNS1
J11
S8
9
J5
J6
D1 S5 J13
S7
J2
SW5
IC1
R6
R7
J4
SW4
J7
SW6
CP1
SW3 SW1
D2
Solder side
R512
R510
R508
R511
R504
R506
R505
C504
Q502
R502
R515
R509
R516
C503
Q501
C502
R503
R501
R514
C501
(6)-2 Control Panel PWB (PRO PWB)(C3100)
Component side
SNS1
TH2
CP1 J9
SW1
1
J8
J7
J5
J4
CN
J6
D1
D2
D3
D4
10
SW2
S1
J2
J3
J1
Solder side
C503 R503
R511
R513
R516
R508
R509
C505
C504
C502
C501
Q502
Q501
R515
R505
R504
R514
R506
C506
R507
D501
R501
R512
R502
IC501
(7) Toner Low Sensor PWB (PRT PWB)
CTNR MTNR YTNR KTNR

R4
R1
R2
R3
SSNS
42615101TH Rev.1 135 /

(8) Entrance Sensor PWB (RSF PWB)
IN2
IN1
R2
R1
WR 5 1
CN
(9) Color Sensor PWB (PRC PWB)

A
K
SNS
CN
C
E
(10) High-voltage power supply PWB

CN4
CN2
TR-K TR-Y TR-M TR-C
CN5 CN3
CN1
(11) Low-voltage power supply PWB
AC OUT
DC OUT
FAN AC IN
42615101TH Rev.1 136 /

APPENDIX A INTERFACE SPECIFICATIONS
1. Parallel Interface Specifications (C5400)
1.1 Parallel Interface
Item Description
Mode Compatibility mode, Nibble mode, ECP mode

Data bit length 8 bits: Compatibility mode, 4bits: Nibble mode,9 bits: ECP mode
1.2 Parallel Interface Connector and Cable
1) Connector
Printer side: 36-pin receptacle
Type 57LE-40360-12 (D56) (made by Daiichi Denshi) or equivalent
Cable side: 36-pin plug
Type 57FE-30360-20N (D8) (made by Daiichi Denshi) or equivalent
18 1
36 19
Connector Pin Arrangement Viewed from Cable Side
2) Cable
Cable length: 1.8 m max.
(A shielded cable composed of twisted pair wires is recommended for noise prevention.)
1.3 Parallel Interface Level
LOW: 0 V to +0.8 V
HIGH: +2.4 V to 5.0 V
42615101TH Rev.1 137 /

1.4 Timing Charts
Compatible mode
a) Data receiving timing
PARALLEL DATA
(DATA BITs 1 to 8)
0.5 µs min.
0.5 µs min. 0.5 µs min.
nStrobe
0.5 µs min.
0.5 µs max.
BUSY
0 min.
0 min.
nAck
0.5 µs to 3 µs
0 min.
b) On-line (off-line switching timing by ON-LINE SW)
ON-LINE SW
BUSY
SELECT
100 ms max.
c) Off-line (on-line switching timing by ON-LINE SW)
ON-LINE SW
BUSY
SELECT
ACKNOWLEDGE
d) nlnit timing (invalid by default)
* Menu-set
50 µs min.
INPUT. PRIME
BUSY
SELECT
5µs max.
ACKNOWLEDGE
42615101TH Rev.1 138 /

1.5 Parallel I/F Signals
Table 8-1 shows interface signal names and pin numbers.
Table 8-1 Signals

Pin No. Signal Name Signal Direction Functions
1 Nstrobe (HostClk) →PR Pulse for reading data in at trailing edge.
2 DATA 1
3 DATA 2
4 DATA 3 8-bit parallel data.
5 DATA 4 →PR Each signal is HIGH when data is logical 1 and
6 DATA 5 LOW when it is logical 0.
7 DATA 6
8 DATA 7
9 DATA 8
10 nAck (PtrClk) ←PR Indicates the completion of data reception.
11 Busy (PtrBusy) ←PR Indicates whether the printer is ready for receiving
data. Data cannot be received while the signal is
HIGH.
12 PError (AckDataReq) ←PR Indicates paper error when held HIGH.
13 Select (Xflag) ←PR HIGH without exception when the parallel
interface is enabled.
14 NAutoFd (HostBusy) →PR Used in bidirectional communication.
15 - - Unassigned.
16 GND - Signal ground.
17 FG - Chassis ground.
18 +5V ←PR Used for supplying +5V. Power cannot be
supplied to the outside of the printer.
19
~ GND - Signal ground.
30
31 Nlnit (nlnit) →PR Initializes the printer when held LOW.
32 NFault (nDataAvail) ←PR LOW during alarm.
33 GND - Signal ground.
34 - - Unassigned.
35 HILEVEL ←PR Pulled up to +5V at 3.3KΩ inside the printer.
36 Nselectin →PR Used in bidirectional communication. Low without
(IEEE 1284 active) exception in compatible mode.
Note: Parenthesized signal names are used in nibble mode.
Only functions in compatible mode are listed.
This printer supports the IEEE std 1284-1994 nibble mode. Note that, when used with
personal computers or cables that do not comply with the standards, the printers may
exhibit unpredictable behavior.
42615101TH Rev.1 139 /

2. Universal Serial Bus (USB) Interface Specifications
2.1 USB Interface
(1) Basic specifications

Conforms to USB specification, revision 1.1.
(2) Transmission mode
Full speed (max. 12 Mbps + 0.25%)
(3) Power Control
Self-power device
2.2 USB Interface Connector and Cable
(1) Connector
Printer side: Type B receptacle
Upstrem port
UBB-4R-D14T-1 (made by JST) or equivalent
Connector pin layout
2 1
3 4
Cable side: Type B plug
(2) Cable
Cable length: 5 m max. (cable compliant with USB specification, revision 1.1)
(A shielded cable must be used.)
2.3 USB Interface Signals
R1 Function
1 Vbus Power Supply (+5V) (red)
2 D- Data transmission (white)
3 D+ Data transmission (green)
4 GND Signal ground (black)
Shell Shield
42615101TH Rev.1 140 /

3 Network Interface Specifications
3.1 Network Interface
(1) Basic specifications

Network protocol
TCP/IPSpecification Network layer
ARP, RARP, IP, ICMP
Transport layer
TCP, UDP
Application layer
LPR, FTP, TELNET, HTTP, BOOTP, SMTP
3.2 Network Interface Connector and Cable
(1) Connector
100 BASE-TX / 10 BASE-T
Connector pin layout

1 8
(2) Cable
RJ-45 anti-Shield twist pair cable with connector (Category 5 recommended)
3.3 Network Interface Signals
Pin No. Signals Signal Direction Functions

1 TXD+ FROM PRINTER Send Data +
2 TXD- FROM PRINTER Send Data -
3 RXD+ TO PRINTER Received Data +
4 - - Unassigned
5 - - Unassigned
6 RXD- TO PRINTER Received Data -
7 - - Unassigned
8 - - Unassigned
42615101TH Rev.1 141 / 141

C5400/C5200/C5150/ C3100 Color LED Page Printer: Maintenance Manual

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

C5400/C5200/C5150/ C3100 Color LED Page Printer: Maintenance Manual

Uploaded by

Copyright:

Available Formats

Oki Data CONFIDENTIAL

42615101TH Rev.1 1 / 141

Document Revision History

1 2004-03-12 ISSUE MD11 Ogashiwa

3.1.2.13 LED head serial number display ........................................................... 66

C LED HEAD CU Area

Oki Data CONFIDENTIAL

Figure 1-1-2 shows the system configuration of C5200/C5150.

Front Sensor Board

C LED HEAD 33MHz CU Area

Oki Data CONFIDENTIAL

Figure 1-1-3 shows the system configuration of C3100.

C LED HEAD CU Area

Oki Data CONFIDENTIAL

1.2 Printer Configuration

Figure 1-2-1 shows the configuration of each printer.

The inside of C5200/C5150 printers is composed of the following:

Figure 1-2-2 shows the configuration of each printer.

The inside of C3100 printers is composed of the following:

Figure 1-2-3 shows the configuration of each printer.

1.3 Option Configuration

(1) 2nd Tray (C5400/C5200/C5150)

(2) Duplex Unit (C5400/C5200/C5150)

(3) Expansion Memory (C5400) 64 MB

(4) Expansion Memory (C5200/C5150) 64/256 MB

(5) Hard Disk (C5400)

(6) Upgrade DIMM (C5400 ODA only)

(1) External Dimensions

(12) Temperature and Relative Humidity

(13) Printer Life

2.1 Precautions in Replacing Parts

(a) To remove the AC cable, always use the following procedure.

i) Flip the power switch of the printer off (to “O”).

i) Connect the AC cable and the interface cable to the printer.

(2) Do not disassemble the printer so long as it operates properly.

(4) For maintenance, use designated tools.

Table 2-1 Maintenance Tools

1 No. 1-100 Philips 1 2~2.5 mm screws

2 No. 2-200 Philips 1 3~5 mm screws

3 No. 3-100 screwdriver 1

4 No. 5-200 screwdriver 1

8 LED Head cleaner 1 Cleans LED head

9 High voltage probe 1

2.2 Part Replacement Procedures

2.2.1 Left Side Cover

(1) Open the top cover 1.

Figure 2-2-1 Left Side Cover

2.2.2 Right Side Cover

(1) Open the top cover 1.

Figure 2-2-2 Right Side Cover

2.2.3 Face-Up Tray

Figure 2-2-3 Face-Up Tray

2.2.4 Rear Cover

(1) Slide out the face-up tray.

Figure 2-2-4 Rear Cover

2.2.5 LED Assy / LED Assy Springs

(1) Open the top cover 1.

Hook (each side)

Figure 2-2-5 LED Assy / LED Assy Springs

2.2.6 Controller PWB

Figure 2-2-6-1 Controller PWB (C5400)

Figure 2-2-6-2 Controller PWB (C5200/C5150)