INTRODUCTION TO

COMPUTER SYSTEMS
SERVICING
WHAT WILL YOU LEARN TODAY:
1. Explain what is Computer
Systems Servicing.
2. Discuss the competencies of the
Computer Systems Servicing.
3. Explore career opportunities in
Computer Hardware Servicing.
WHAT IS COMPUTER
SYSTEMS SERVICING?
COMPUTER SYSTEMS SERVICING
This course is designed to develop
knowledge, skills and attitudes
accordance with industry standards
set by TESDA (Technical Education
and Skills Development Authority).
COMPUTER SYSTEMS SERVICING
Learning CSS will help develop your
computer related skills such as
installing, maintaining, configuring,
and diagnosing computer systems
and networks.
GRADING SYSTEM
WRITTEN WORKS ..................... 20%
PERFORMANCE TASKS ........... 60%
QUARTERLY EXAM ................... 20%
TOTAL ... 100%
COMPUTER SYSTEMS
SERVICING COMPETENCIES
CSS COMPETENCIES
A person who has achieved the following
competencies has the qualification to be
competent computer service and repair
technician and can receive Computer
Systems Servicing National Certificate
Level II (NC II) after TESDA Assessemnt.
CSS COMPETENCIES
BASIC COMPETENCIES (18 HRS)
Participating in workplace
communication
Working in a team environment
Practicing career
professionalism
Practicing occupational health
and safety procedure
CSS COMPETENCIES
COMMON COMPETENCIES (54 HOURS)
Applying quality standards
Performing computer operations
Performing mensuration and calculation
Preparing and interpreting technical
drawing
Using hand tools
Terminating and connect electrical wiring
and electronics circuit
CSS COMPETENCIES
CORE COMPETENCIES (320 HOURS)
Installing computer systems and
networks
Diagnosing and troubleshooting
computer systems
Configuring computer systems and
networks
Maintaining computer systems and
networks
CAREER OPPUTUNITIES IN
COMPUTER SYSTEMS
SERVICING
CAREER OPPORTUNITIES IN CSS
—In a world where almost every activity
is assisted by technology, it’s no wonder
that most business ventures are
somewhat related to information
technology.
CAREER OPPORTUNITIES IN CSS
—The demand for computer
service and repair technician is
growing in every organization
and industry.
CAREER OPPORTUNITIES IN CSS
——For many, this is the entry point for a
career in the computer/information
field. The responsibilities of a computer
service and repair technician include a
variety of duties.
CAREER OPPORTUNITIES IN CSS
—Most companies that employ someone
with this title expect the technician to
have basic across-the-board knowledge
of concepts in the computer electronics
field.
CAREER OPPORTUNITIES IN CSS
—Some of the tasks are hardware
repair and installation; software
installation, upgrade and
configuration; and troubleshooting
client and/or server problems.
CAREER OPPORTUNITIES IN CSS
—Today’s technicians are
capable of viewing desktop and
sharing control of mouse and
keyboard through remote
assistance.
CAREER OPPORTUNITIES IN CSS
—Because the computer field is
changing rapidly, technicians must
work to remain abreast of current
technology and become aware of
future developments.