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lic Hea

u b lt h
e p ca
th
Public
awareness
Education re
d & medication
& training

pr
an
Patient literacy Communication

ofe
engagement & teamwork
ts
ien

s
ACT ION AREA

sio
K EY S
Pat

Reporting by Capability at

nal
patients point of care

s
Involvement Incident

sitions of care
Polypharmacy

of patient reporting
organizations & learning

Leadership Product quality


& governance & safety

n
Syste

Tra

Prescribing, Naming,
ms


preparation labelling
High s & packaging
-risk situation
& dispensing
and

Administration Logistics,

es
storage
pra

& patient
& disposal
ice monitoring
Monitoring Right product
cin
i
ct

so d
Me
& evaluation at point of
care
fm
ed i
catio
n

© World Health Organization 2018. Some rights reserved. This work is available under the CC BY-NC-SA 3.0 IGO licence.

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