PART I

1. Define management

2. Identify key concepts in management

3. Explain organizational goals in management

4. Compare and contrast diversity and cultural competencies in different

organizations

5. Enumerate the different principles under management

6. Identify and differentiate managerial functions

7. Identify the different management resources

8. Explain the importance of the different management resources

PART II

1. What is the management process?

2. Define and explain the following in the context of management process:

1. PLANNING
2. ORGANIZING
3. STAFFING
4. DIRECTING
5. CONTROLLING