Nayomi Bogala

nayomibogala.learn@gmail.com | +91 6281441869

CAREER OBJECTIVE:

A challenging position in an organization in the field of cloud and DevOps, where I can
enhance my strength and skills in conjunction with company’s goal and objective.

PROFESSIONAL SUMMARY:

 4 years and 6 months of experience in technical support, compliance remediation with

good analytical skills and knowledge in ITIL process, Windows/Linux & Cloud
environments and devops tools.
 2 years of relevant experience in DevOps activities.
 Experience DevOps skillset such as DevOps & Linux, Git, GitHub, Maven, Jenkins, Nexus,
Sonar, Ansible, Docker and AWS.
 Experienced with SCM tool GIT along with GitHub
 Experienced in branching, tagging and version management strategies using Git.
 Experienced in build tools like Maven.
 Experienced in setting up Artifactory like Nexus.
 Experienced in setting up and generating code quality reports using SonarQube.
 Experience on continuous integration like Jenkins.
 Experienced on Jenkins by installing, configuring, and maintaining for the purpose of
Continuous integration (CI) and for End-to-End automation for all build and
deployments.
 Experienced in creating custom Docker Images using Docker file and creating Docker
Networking.
 Good knowledge on Apache - Tomcat server
 Worked on Amazon Web Services (EC2, VPC, S3, IAM, ELB, Route53, RDS, cloud watch,
SNS )

EDUCATION AND CERTIFICATIONS:

BSC statistics from Krishna chaitanya Degree college in the year 2018
MCA from Vikrama Simhapuri University in the year 2020
AWS Certified Solutions Architect – Associate
AWS Certified cloud practitioner
Google cloud certified-Cloud Digital Leader

TECHNICAL SKILLS:

Operating Systems Linux, MAC, Windows

Cloud AWS, GCP, Azure
Continuous Integration tool Jenkins
Containerization tool Docker
Tracking tool BMC Remedy Service now, JIRA
Build tool Maven
Languages known Shell scripting , Groovy
PROFESSIONAL EXPERIENCE:

Job title#2: Technical Support- July 2020 to present

 Worked for client in Life-Science domain as Devops Engineer.

 Responsible to provide highly efficient architecture to run the application with negligible
down time using Git, Maven, Nexus, Jenkins, Ansible, Docker, multiple ec2 instances with
load balancers to manage load requirements Architecture also includes RDS, VPC and other
services of AWS.
 Responsible to create branches in Git and merging branches as part of the Release
management process.
 Responsible for Build and Release management using Git and Maven.
 Set up the Nexus Repository to deploy the artifacts. Responsible for automating CI/CD.
 Responsible to write Docker files and Docker compose files to build docker images and
containers.
 Responsible to maintain docker private repository.
 Creating War / Ear files using Maven.
 Configured Jenkins Jobs, install plugins for generating Project artifacts.
 Automate the build Process Using Jenkins jobs.
 Store and retrieve files using S3.
 Worked on AWS services like SNS, S3, AMI, EC2,AWS Lambda, SQS , Route53 and VPC.

Job title#1: EUCS Compliance Support Engineer - July 2018 to June 2020

 To handle incident tickets using BMC Remedy Tool.

 Remotely troubleshoot and resolve system / application related issues.
 Maintaining 100% CSAT scores constantly.
 To coordinate with help desk team when required to address escalated issues within SLA.
 Analyse and find root cause to address repetitive issues.
 Hands on experience with Active Directory to reset password, unlock account, OU Asset
movement, DADL, Enabling policies in user level.
 Sound knowledge on SCCM client Health Management and troubleshooting.
 Deep knowledge on resolving password sync issues.
 To enrol MAC devices in JAMF and to configure with Intune / company portal.
 Provided phone and email support for technical questions related to SCCM, AD, JAMF and
other compliance software used in Cognizant.
 Troubleshooting Bit locker encryption related issues which depend on MBAM / Intune.
 Asset management (Stock validation, duplicate asset deletion).
 Documented the entire installation process for various tools and provided on-call support.

DECLARATION:

I hereby declare that the above furnished details are truth to the best of my knowledge.