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AIS Lecture 2
AIS Lecture 2
Fifteenth Edition
Chapter 2
Overview of Transaction
Processing and Enterprise
Resource Planning Systems
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Learning Objectives
• Describe the data processing cycle used to process
transactions, including how data is input, stored, and
processed and how information is output.
• Discuss how organizations use enterprise resource
planning (ERP) systems to process transactions and
provide information.
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Figure 2.1 The Data Processing Cycle
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Data Input
Steps in Processing Input are:
3. Ensure company
2. Make sure
policies are
captured data are
followed (e.g.,
accurate and
approval of
complete.
transaction).
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Data Capture
• Information collected for an activity includes:
– Activity of interest (e.g., sale)
– Resources affected (e.g., inventory and cash)
– People who participated in the activity (e.g., customer
and employee)
• Information comes from source documents.
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Source Documents
• Captures data at the source when the transaction takes
place
– Paper source documents
– Turnaround documents
– Source data automation (captured data from machines,
e.g., point-of-sale scanners at grocery store, ATMs)
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Data Storage
• Important to understand how data is organized. An
organization must have ready & easy access to its data.
– Chart of accounts
▪ Coding schemas that are well thought out to anticipate
management needs are most efficient and effective
– Transaction journals (e.g., Sales)
– General ledger contains a summary level for each asset,
liability, revenue, expense, & equity (e.g. A/R ledger)
– Subsidiary ledgers contain detailed data for any general
ledger (e.g., detailed information for each customer;
name, address, credit limit,….ect)
Note: With the above, one can trace the path of the
transaction (audit trail)
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Coding Techniques
• Sequence codes—items numbered consecutively to
account for all items (i.e., prenumbered forms)
• Block code—blocks of numbers reserved for specific
categories of data (i.e., product numbers that start with a 2
are refrigerators)
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Data Storage Elements
• An entity is something about which information is stored,
such as employees, inventory items, and customers.
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Data Processing
Once business activity data have been entered into the
system, they must be processed to keep the databases
current. Four types of processing (CRUD):
• Creating new records (e.g., adding a customer)
• Reading existing data
• Updating previous record or data
• Deleting data
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Enterprise Resource Planning (ERP)
Systems
• Traditionally, the AIS has been referred to as a transaction
processing system because its only concern was financial
data and accounting transactions. Other potentially useful
nonfinancial information would be collected and processed
outside the AIS.
• Consequently, many organizations developed additional
information systems to collect, process, store, and report
information not contained in the AIS. (This causes
redundancy across systems & lead to discrepancies if data
are changed in one system but not in others).
• ERP overcome these problems & Integrates activities from
the entire organization
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Typical (ERP) Modules include
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Advantages of E R P System
• Integrated enterprise-wide single view of the
organization’s data which streamlines the flow of
information
• Data captured once (i.e., no longer need sales to enter
data about a customer and then accounting to enter same
customer data for invoicing)
• Greater visibility and monitoring capabilities for
management
• Improve access of control of the data through security
settings
• Standardization of procedures and reports
• Improves customer service
• Increases productivity through automation
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Disadvantages of E R P System
• Costly (ERP hardware, software, and consulting costs range from
$50 to $500 million for large companies & $10 to $20 million for
medium sized companies.
• Significant amount of time to implement (It can take years to select
and fully implement an ERP system, depending on business size,
number of modules to be implemented, degree of customization, the
scope of the change, and how well the customer takes ownership of
the project)
• Customizing or standardizing a business process (failure to map
current business processes to existing ERP software is a main cause
of ERP project failures.
• Complexity
• User resistance (It is not easy to convince employees to change how
they do their jobs, train them in new procedures, master the new
system, and persuade them to share sensitive information)
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Key Terms
• Data processing cycle • Entity
• Source documents • Attributes
• Turnaround documents • Field
• Source data automation • Record
• General ledger • Data value
• Subsidiary ledger • File
• Control account • Master file
• Coding • Transaction file
• Sequence code • Database
• Block code • Batch processing
• Group code • Online, real-time processing
• Mnemonic code • Document
• Chart of accounts • Report
• Specialized journal • Query
• Audit trail • Enterprise resource planning (E R P)
system
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