SR Number BIN Aging Actual RepBefore log Product Alternate ContaRSU DSL Tag Engineer DSL

62323264 DSL -1 0 #N/A #N/A 8527050372 NFH U21601 Ajeet

62309310 DSL 0 0 #N/A #N/A 8860044121 NFH A10406 Ajeet
62318430 VOICE -1 0 #N/A #N/A 9711188712 N58 U11205 Balbeer
62319792 VOICE -1 0 #N/A #N/A 9953156026 N57 E10810 Balbeer
62317708 VOICE -1 0 #N/A #N/A 8467005744 NTF #N/A Devid
62321430 VOICE -1 1 5-Nov VOICE 8860651727 NTF #N/A Devid
62321378 VOICE -1 0 #N/A #N/A 8377004006 NSD E11806 Devid
62322398 DSL -1 0 #N/A #N/A 9910316402 N06 #N/A Gyanendra
62319264 DSL -1 0 #N/A #N/A 9871953899 N07 A10104 Gyanendra
62309170 DSL 0 0 #N/A #N/A 8506802536 N07 #N/A Gyanendra
62321696 DSL -1 1 6-Nov DSL 9811307962 N15 B10346 KG Dixit
62318266 VOICE -1 1 13-Nov VOICE 9873565844 N18 #N/A Krishna
62320560 VOICE -1 0 #N/A #N/A 9810667528 N18 U30516 Krishna
62158370 DSL 5 0 #N/A #N/A 9910495166 NTD E12110 Ompal
62315074 DSL -1 0 #N/A #N/A 9891177449 NTD B10338 Ompal
62320450 DSL -1 1 22-Nov VOICE 9810111878 N65 U10424 Ompal
62302918 VOICE 0 0 #N/A #N/A 9958095100 N65 #N/A Ompal
62320126 VOICE -1 0 #N/A #N/A 9899508755 N27 U30202 OP+Sujeet
62320108 VOICE -1 0 #N/A #N/A 9810543540 N19 U20218 OP+Sujeet
62321148 VOICE -1 0 #N/A #N/A 9811475759 N19 #N/A OP+Sujeet
61875028 DSL 13 0 #N/A #N/A 9971011551 N08 #N/A Pramod+Sati
62279186 DSL 1 0 #N/A #N/A 8800892802 N08 U10903 Pramod+Sati
62317016 DSL -1 0 #N/A #N/A 9210984698 N08 U20820 Pramod+Sati
62322604 DSL -1 0 #N/A #N/A 9810044771 N08 E11501 Pramod+Sati
62322814 VOICE -1 0 #N/A #N/A 9899521479 N08 U30211 Pramod+Sati
62320080 DSL -1 0 #N/A #N/A 9350846448 N08 E12109 Pramod+Sati
62322238 VOICE -1 0 #N/A #N/A 9891012825 N08 U10222 Pramod+Sati
62316074 DSL -1 1 27-Nov DSL 9871462770 N08 E21510 Pramod+Sati
62317516 DSL -1 0 #N/A #N/A 9990482305 N08 U20104 Pramod+Sati
62320538 DSL -1 2 4-Nov DSL 9999585669 N08 E10708 Pramod+Sati
62307516 DSL 0 1 24-Nov DSL 9871691352 N08 #N/A Pramod+Sati
62233954 DSL 3 1 20-Nov DSL 9811846048 N08 U30409 Pramod+Sati
62306596 DSL 0 2 26-Nov DSL 9650333814 NTC A10714 Rajeev
62307908 DSL 0 0 #N/A #N/A 9811076500 N19 E12209 Rakesh
62321576 VOICE -1 0 #N/A #N/A 9555540381 N04 #N/A Rakesh Y
62164894 VOICE 5 0 #N/A #N/A 9818641939 N25 E20307 Ram Kumar
62305718 VOICE 0 0 #N/A #N/A 9891980910 N25 U20118 Ram Kumar
62314164 VOICE 0 0 #N/A #N/A 9810307306 N62 #N/A Rampal+Vijay
62321110 VOICE -1 0 #N/A #N/A 7065002728 NS2 #N/A Sandeep Pun
62319818 DSL -1 1 26-Nov DSL 9910960009 N12 #N/A Satish
62301782 DSL 0 0 #N/A #N/A 9711184111 N12 A10364 Satish
62274494 VOICE 1 0 #N/A #N/A 9871206010 N15 B10833 Saurav
62319868 VOICE -1 0 #N/A #N/A 9811135140 N14 #N/A Saurav
62273344 DSL 1 0 #N/A #N/A 9810447033 N14 U10902 Saurav
62318722 VOICE -1 0 #N/A #N/A 7827354362 N23 U20124 Sheesh Ram+
62322828 VOICE -1 0 #N/A #N/A 9811224782 N23 U11003 Sheesh Ram+
62245594 VOICE 2 1 22-Nov DSL 9958679689 N22 #N/A Sheesh Ram+
62283302 DSL 1 2 5-Nov DSL 9899410100 NTB B10934 Zeeshan
62322944 DSL -1 0 #N/A #N/A 9716027252 NTB B10726 Zeeshan
62322874 DSL -1 1 2-Nov VOICE 9971104427 N64 #N/A Zeeshan
Backend TL SR Date SR Sub TypeCase Type SI Number Account NumbProduct
Dhananjay Pankaj 12/8/2015 14:46 Fault Repai Request 012026477267_ds7022089297 Digital Subs
Dhananjay Pankaj 12/8/2015 0:18 Fault Repai Request 012024504528_ds7020223434 Digital Subs
Dhananjay Sanjeev 12/8/2015 13:15 Disruption iComplaint 1204575108 14798786 Voice
Dhananjay Sanjeev 12/8/2015 13:39 Connection Complaint 1204257529 7013283895 Voice
Dhananjay Pankaj 12/8/2015 13:02 Disruption iComplaint 1204995126 7024426588 Voice
Dhananjay Pankaj 12/8/2015 14:11 Connection Complaint 1204288021 7023349577 Voice
Dhananjay Pankaj 12/8/2015 14:10 CPE accessorRequest 1204223898 7021426428 Voice
Amit Sanjay 12/8/2015 14:29 No BrowsingRequest 1205333369 13660998 Digital Subs
Amit Sanjay 12/8/2015 13:30 Frequent di Complaint 01204243738_dsl15615331 Digital Subs
Amit Sanjay 12/7/2015 23:45 No BrowsingRequest 012028881774_ds7024306697 Digital Subs
Amit Sanjeev 12/8/2015 14:16 CPE or HardRequest 10120112199 16445490 IPTV
Amit Sachin 12/8/2015 13:12 Connection Complaint 1204209325 15660699 Voice
Amit Sachin 12/8/2015 13:55 Connection Complaint 1204262212 11978222 Voice
Dhananjay Pankaj 12/2/2015 18:05 Slow BrowsiRequest 01204573675_dsl16152463 Digital Subs
Dhananjay Pankaj 12/8/2015 12:14 Connection Complaint 012018373706_ds7015709845 Digital Subs
Dhananjay Pankaj 12/8/2015 13:53 Connection Complaint 1205327385 11090713 Digital Subs
Dhananjay Pankaj 12/7/2015 18:04 Connection Complaint 1204205737 13502068 ISDN BRA
Amit Sachin 12/8/2015 13:46 Connection Complaint 1204227115 7006024239 Voice
Amit Sachin 12/8/2015 13:45 Disruption iComplaint 1204246535 7005726008 Voice
Amit Sachin 12/8/2015 14:06 Disruption iComplaint 1204573953 14726691 Voice
Amit Sanjay 11/24/2015 15:35 Static IP Re Request 012028822777_ds7024096329 Digital Subs
Amit Sanjay 12/7/2015 10:37 Fault Repai Request 1205335912 11006509 Digital Subs
Amit Sanjay 12/8/2015 12:49 Frequent di Complaint 1204338815 11541143 Digital Subs
Amit Sanjay 12/8/2015 14:33 Frequent di Complaint 01206258785_dsl7005661712 Digital Subs
Amit Sanjay 12/8/2015 14:37 Connection Complaint 1204258798 12456305 Voice
Amit Sanjay 12/8/2015 13:45 Fault Repai Request 012010404928_ds7009008213 Digital Subs
Amit Sanjay 12/8/2015 14:26 Connection Complaint 1204542568 7016203763 Voice
Amit Sanjay 12/8/2015 12:32 Connection Complaint 01204260475_dsl15462853 Digital Subs
Amit Sanjay 12/8/2015 12:59 Fault Repai Request 01204214237_dsl13320572 Digital Subs
Amit Sanjay 12/8/2015 13:55 Fault Repai Request 1205318141 11165637 Digital Subs
Amit Sanjay 12/7/2015 21:04 No BrowsingRequest 01204255360_dsl12714894 Digital Subs
Amit Sanjay 12/5/2015 11:19 Connection Complaint 1204313570 11313327 Digital Subs
Dhananjay Pankaj 12/7/2015 20:11 Frequent di Complaint 01209780912_dsl7008788439 Digital Subs
Amit Sachin 12/7/2015 21:31 Fault RepairRequest 1204323597 11203467 Digital Subs
Amit Sanjay 12/8/2015 14:14 Connection Complaint 1204152135 7023705066 Voice
Amit Sachin 12/3/2015 6:49 Call ConnectComplaint 1204158066 7021443646 Voice
Amit Sachin 12/7/2015 19:33 Disruption iComplaint 1204345152 7022522848 Voice
Dhananjay Pankaj 12/8/2015 11:51 Disruption iComplaint 1204349922 7024252039 Voice
Amit Sanjay 12/8/2015 14:05 Connection Complaint 1204347169 7024481750 Voice
Dhananjay Sanjeev 12/8/2015 13:40 Connection Complaint 1204346103 7006606947 Digital Subs
Dhananjay Sanjeev 12/7/2015 17:34 Connection Complaint 10120101204 11559070 IPTV
Amit Sanjeev 12/6/2015 22:48 Disruption iComplaint 1204558611 7018522303 Voice
Amit Sanjeev 12/8/2015 13:41 Call ConnectComplaint 1204310685 7022657642 Voice
Amit Sanjeev 12/6/2015 20:10 Additional Request 1204346555 7005556730 Voice
Dhananjay Sanjay 12/8/2015 13:20 Connection Complaint 1204545966 14322385 Voice
Dhananjay Sanjay 12/8/2015 14:38 Connection Complaint 1204276944 14101368 Voice
Dhananjay Sanjay 12/5/2015 15:08 Connection Complaint 1204208502 7023818801 Voice
Dhananjay Pankaj 12/7/2015 11:41 Frequent di Complaint 01209779001_dsl7008784645 Digital Subs
Dhananjay Pankaj 12/8/2015 14:40 Fault Repai Request 01206438182_dsl7006025147 Digital Subs
Dhananjay Pankaj 12/8/2015 14:38 Fault Repai Request 012028535714_ds7023915420 Digital Subs
Product ActivSR Summary SR Status Customer Name Customer ClCustomer V
8-Aug-15 Fault Repair-R Open NARENDRA KUMAHome GoldNew
10-May-15 Permises closeOpen AMANDEEP SING Home GoldNew
29-Apr-09 Disruption in S Open Shivalik BuildtechCommercialPlatinum
5-Jun-14 mr ramesh calleOpen RAMESH CommercialGoldNew
30-Nov-15 Disruption in S Open FURQUAN SALMAHome GoldNew
6-Oct-15 Connection NoOpen SATISH KUMAR CommercialGoldNew
28-Nov-15 1204902049 mrOpenc ZRESTIN TECHNOLCommercialGoldNew
24-Mar-08 called as the i Open R P Printers CommercialPlatinum
11-Feb-14 Frequent discoOpen Iris Computers Lt Medium EntPlatinum
24-Nov-15 Customer dela Open JAGJEET SINGH P Home GoldNew
25-Mar-11 vk jain called Open Vijay Kumar Jain Home Platinum
24-Mar-10 Connection NoOpen Icici Lombard Ge Corporate Platinum
26-Jul-10 Connection NoOpen Rameshwar Pal Home Gold
25-Nov-10 VTA mismatch iRe-Open D S Hosiery & WoolSmall EnterpGold
25-Sep-14 Connection NoOpen PROPLARITY INFRCommercialGoldNew
23-Apr-05 Connection NoOpen Ritika Systems PvtCommercialPlatinum
28-Jan-08 permises lockeOpen Alstom T&D IndiaCorporate Platinum
22-Dec-12 dead phone Open TANUJ GARG & ASCommercialPlatinum
22-Jun-12 Mr. garg calledOpen SPECIALIZED ENGICommercialPlatinum
18-May-10 Disruption in S Open Azeem Khan Home Gold
18-Nov-15 182.77.63.144 Open PARTH SARTHI G CommercialGoldNew
19-Feb-05 Fault Repair-R Re-Open Natco Exports PvtMedium EntPlatinum
22-Dec-05 Mr Anil CALL Open Jaipur Golden Tr CommercialPlatinum
15-May-12 mr RAJAN ARORA Open RAJAN ARORA Home Platinum
24-Nov-10 mr lalit called Open Anand Reddiplex CommercialPlatinum
4-Oct-13 sudhir ort Open M/S PDH COLLEC CommercialGoldNew
15-Oct-14 mr tripathi cal Open AVDHESH KUMARHome GoldNew
8-Jan-10 abbas ort Open Alliance Web SoluCommercialPlatinum
16-Nov-07 Fault Repair-R Open Neeraj Tyagi CommercialPlatinum
15-Jun-05 Fault Repair-R Open Devendra Kumar Home Platinum
27-Feb-07 Under observaitOpen Prabhat Zarda FacSmall EnterpPlatinum
9-Jun-06 concern personOpen Anup Hitech IndusCommercialPlatinum
14-Sep-13 Permises CloseOpen NANOSEMI TECHNCommercialPlatinum
28-Jun-06 cx wants wifi p Open Meenakshi SaxenHome Platinum
16-Oct-15 Connection NoOpen SANDEEP KUMARHome GoldNew
17-Jul-15 Refert o above Open NANTHA KUMAR Home GoldNew
29-Aug-15 Disruption in S Open VINEET KUMAR Home GoldNew
21-Nov-15 disturbence in Open DIGITAL DIRECTI CommercialGoldNew
28-Nov-15 Dead phone Open ACTIVE MOTORS CommercialGoldNew
4-Apr-06 Mr achin calledOpen ACHIN CHAWLA Home Gold
9-Oct-09 Kindly applied Open Raj Kumar Gupta Home Platinum
11-Feb-15 customer conneRe-Open GYAN PRATAP SI Home GoldNew
29-Sep-10 Call Connectivi Open Amar Jain Home Platinum
14-Mar-12 ms.nishat call Open NISHAT RAZA Home Platinum
22-Nov-08 dead phone Open Rab Foods & FruitCommercialGold
3-Sep-08 MS SONAL CLDOpen Sangeet Bhatt Home Gold
28-Oct-15 Customer usingOpen VIKUL KAKRAN Home GoldNew
14-Sep-13 Frequent discoRe-Open X-CIEL CONSULTI Micro GoldNew
23-Dec-12 Modem Check Open VISAGE BEAUTY ACommercialSolitaire
31-Oct-15 Fault Repair-R Open VIKAS SINGH Home GoldNew
Address Source RepeatSR SLA
301 PLOT B-9/17 BHA MILENIUM TOWER SEC-62,,,N Voice Call 0 12/9/2015 10:45
B 412 TELECOM CITY APPT SEC 62,,,NR PARK,NOIDA Voice Call 0 12/9/2015 12:00
Shivalik Buildtech Pvt Ltd,C-46,,Sector -58,,,,NOIDA Voice Call 0 12/8/2015 17:15
C-22/4 Sector -57 Opp. Airtel Ground Floor Noida,Ut Voice Call 0 12/8/2015 18:39
G-80SEC-63,,,NR PARK,NOIDA Voice Call 0 12/8/2015 18:01
F-425 SEC-63,,,NR PARK,NOIDA Voice Call 0 12/8/2015 19:10
C91/92, Sector 2 , Noida, Uttar Pradesh 201301,,,,NOVoice Call 0 12/9/2015 10:10
G-68,Sector-6,,,NOIDA Voice Call 0 12/8/2015 18:29
B-15, Sector-7,,,,NOIDA Voice Call 0 12/8/2015 18:29
D-156 3RD FLOOR SEC-7,,,,NOIDA Voice Call 0 12/9/2015 13:30
B-3,Sector 15,,,NOIDA Voice Call 0 12/8/2015 18:16
K-04 Second Floor,Ocean Height,Sector-18,,NOIDA Voice Call 1 12/8/2015 17:11
Basant Art Dharma Market Atta,Sector 27,,,NOIDA Voice Call 0 12/8/2015 18:53
B-4 /5,Sec-63,,,NOIDA Email 0 12/3/2015 11:05
A-26 SEC 63,,,NEAR GOPAL JI DAIRY,NOIDA Voice Call 1 12/8/2015 17:13
C-25 SECTOR 65 NOIDA,,,,NOIDA Voice Call 0 12/9/2015 9:51
A-7,Sector-65,,,NOIDA Email 0 12/9/2015 13:00
A 12 SECTOR 27 DHARMPALI PALACE BHOJA MARKET,Voice Call 1 12/8/2015 17:42
B-501 BASEMENT,SEC-19,,NR PARK,NOIDA Voice Call 0 12/8/2015 17:45
B-3,Sector-19,,,NOIDA Voice Call 0 12/8/2015 19:06
C-234 FIRST FLOOR SEC-10,,,NR PARK,NOIDA Out Call 0 11/25/2015 14:35
A-106,Sector-5,,,NOIDA Voice Call 0 12/7/2015 18:34
D-395,SECTOR - 10,,,NOIDA Voice Call 0 12/8/2015 16:49
D-32 SEC-10,NOIDA,,NR TUS SHOW ROOM,NOIDA Voice Call 0 12/8/2015 18:33
B 75,Sector 5,,,NOIDA Voice Call 0 12/8/2015 18:37
C-238 SEC-10 NOIDA G B NAGAR,,,NR PARK,NOIDA Voice Call 0 12/8/2015 18:44
B 30 FIRST FLOOR SEC 10,,,NEAR PARK,NOIDA Voice Call 0 12/8/2015 19:26
D-190,Sector-10,,,NOIDA Voice Call 1 12/9/2015 8:31
F-36,First Floor,Noida,,NOIDA Voice Call 0 12/9/2015 8:58
D-343 Second Floor,Sector-10,,,NOIDA Voice Call 0 12/9/2015 9:54
F-42,Sec 8,,,NOIDA Solitaire in 0 12/9/2015 15:00
A-9,Sector-5,,,NOIDA Email 2 12/9/2015 16:00
C-23 Office No. 5 Basement Sector 63 Noida 201301, Solitaire in 1 12/9/2015 12:30
A-597, Sector-19, Greater Noida, Uttar Pradesh, 2013Voice Call 0 12/9/2015 12:30
A-88 3RD FLOOR SEC-4 NOIDA,,,NR PARK,NOIDA Voice Call 0 12/8/2015 19:13
P -465 JALVAYU VIHAR,SECTOR 21 NOIDA,,NR PARK, Voice Call 0 12/4/2015 12:00
N-20 TIO FLOOR SEC-25,,,NEAR PRAK,NOIDA Voice Call 0 12/9/2015 9:00
C-56 A/21 SECTOR-62,,,NEAR PARK,NOIDA Voice Call 0 12/8/2015 16:51
A-79 SEC-2,,,NR PARK,NOIDA Voice Call 0 12/8/2015 19:05
J 55,Sector 12,,,NOIDA Voice Call 1 12/8/2015 18:38
J 49,Sector 12,,,NOIDA Voice Call 0 12/9/2015 12:30
D13 Sec 15 Near Alka Cinema Noida 201301,,,,NOIDAVoice Call 0 12/7/2015 13:30
A-75,,,,Sector -14,,NOIDA Voice Call 0 12/8/2015 17:40
B-103 S/F,SECTOR-14,,NEAR PARK,NOIDA Voice Call 0
Shop No 301 Second Floor Spice,World Plot No 1 2,S Voice Call 0 12/8/2015 18:19
A-91,Top Floor,Sector 23,,NOIDA Voice Call 0 12/8/2015 19:37
HNO-1 GF GALI NO-9 CHAURA RAGHUNATHPUR SEC-2Voice Call 1 12/9/2015 13:30
C-4, SECTOR-63,,,NEAR PARK,NOIDA Voice Call 1 12/7/2015 16:40
B-45 SECTOR 63,,,NEAR PARK,NOIDA Solitaire in 0 12/8/2015 18:40
B-6 SECOND FLOOR SECTOR-64,,,NR PARK,NOIDA Voice Call 0 12/8/2015 19:38