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The Tromsø Social Intelligence Scale, a self-report measure of social


intelligence

Article  in  Scandinavian Journal of Psychology · October 2001


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Scandinavian Journal of Psychology, 2001, 42, 313± 319

The Troms÷ Social Intelligence Scale, a self-report measure of social


intelligence
DAVID H. SILVERA1, MONICA MARTINUSSEN1 and TOVE I. DAHL1
1
Department of Psychology, University of Tromsù, Norway

Silvera, D. H., Martinussen, M. & Dahl, T. I. (2001). The Tromsù Social Intelligence Scale, a self-report measure of social intelligence.
Scandinavian Journal of Psychology, 42, 313±319
Social intelligence is a construct that not only appeals to laymen as a relevant individual difference but also has shown promising practical
applications. Nevertheless, the use of social intelligence in research and applied settings has been limited by definitional problems, difficulties
in empirically differentiating social intelligence from related constructs, and the complexity of most existing measures of social intelligence.
The goal of the present research was to address some of these obstacles by designing a multi-faceted social intelligence measure that is short
and easy to administer. Three studies were conducted to develop and validate the Tromsù Social Intelligence Scale (TSIS). Study 1 examined
professional psychologists' interpretations of social intelligence to derive a consensually agreed-upon definition of the construct. In Study 2, a
large pool of social intelligence items were tested, and a 3-factor, 21-item scale was identified. In Study 3, the stability of this measure was
confirmed.
David Silvera, University of Tromsù, Department of Psychology, 9037 Tromsù, Norway. E-mail: davids@psyk.uit.no

Most individuals have no difficulty thinking of a person they distinct constructs) and verbal ability (e.g., Ford & Tisak,
know who seems to prosper in social situations. This type of 1983; Heidrich & Denny, 1994; Wong, Day, Maxwell &
person is well-liked by everyone, never seems uncomfortable Meara, 1995).
under even the most awkward social conditions, and always The second difficulty in defining social intelligence is the
seems to be alert to even the most subtle conversational fact that different researchers have defined this construct in
cues. In many cases it is even easier to think of someone who distinctly different ways over the years (e.g., Thorndike,
really suffers in social situations Ða person who is basically 1920; Guilford, 1967; Ford & Tisak, 1983; Kosmitzki &
a good, competent individual, who nevertheless always John, 1993). Some definitions emphasize the cognitive
seems to get the worst of social interactions. component, or ``the ability to understand other people''
People like these serve as the basis of our understanding (e.g., Barnes & Sternberg, 1989). Others take a more
that there is some underlying individual difference that behavioral emphasis, such as ``the ability to interact
causes different people to have different degrees of success in successfully with other people'' (e.g., Ford & Tisak, 1983),
social situations, an individual difference that is often and still others rely on a more psychometric foundation and
referred to in the psychological literature as social intelli- define social intelligence along the lines of ``the ability to
gence. Despite our subjective feelings that social intelligence perform well on tests that measure social skills'' (e.g.,
is a real and influential individual difference, however, Keating, 1978).
research has often failed to demonstrate the validity of the The third difficulty, which is closely related to the second,
social intelligence construct (e.g., Sternberg & Smith, 1985; is that social intelligence is undoubtedly a multifaceted
Walker & Foley, 1973). It is likely that these failures are in construct. For example, Kosmitzki and John (1993)
part due to difficulties in defining social intelligence. identified several components of social intelligence: (a)
perceptiveness of others' internal states and moods; (b)
general ability to deal with other people; (c) knowledge
Defining social intelligence about social rules and social life; (d) insight and sensitivity in
The first problem in defining social intelligence is the complex social situations; (e) use of social techniques to
question of whether the social intelligence construct exists at manipulate others; (f) perspective taking; and (g) social
all. Specifically, many researchers have questioned whether adaptation.
social intelligence is a distinct and psychologically useful Theoretically at least, the third difficulty allows us to
construct, a perspective supported by difficulties in empiri- solve the first. It seems clear that some of the components of
cally separating social intelligence from related constructs social intelligence (i.e., those based on knowledge and
such as academic intelligence (e.g., Keating, 1978; Riggio, reasoning skills) should be expected to relate closely to
Messamer & Throckmorton, 1991; however, see Barnes & general intelligence but not so closely to personality traits
Sternberg, 1989; Sternberg, Conway, Ketron & Bernstein, such as extraversion. Conversely, other components (i.e.,
1981 for evidence that social and academic intelligence are those based on performance in social settings) might be

# 2001 The Scandinavian Psychological Associations. Published by Blackwell Publishers, 108 Cowley Road, Oxford OX4 1JF, UK and
350 Main Street, Malden, MA 02148, USA. ISSN 0036-5564.
314 David H. Silvera, Monica Martinussen and Tove I. Dahl Scand J Psychol 42 (2001)

more closely related to extraversion but less closely related paper-and-pencil format, designed for use in both experi-
to general intelligence. With this in mind, it is possible that mental and survey research in both basic and applied
treating social intelligence as a multi-faceted construct might settings.
help to clarify the relationship between social intelligence
and related psychological constructs.
STUDY 1
Because there seems to be little consensus about a precise
Current tests and issues in measuring social intelligence
definition of social intelligence, a pilot study was conducted
A large number of tests measuring general intelligence have using a procedure similar to that used by Kosmitzki and
been constructed and validated throughout this century. John (1993) to explore experts' implicit theories about social
These tests have been used in clinical settings as well as for intelligence.
selection purposes and research. When it comes to measur-
ing social intelligence, however, few tests are commercially
available, and as far as we know there are no tests of social METHOD
intelligence in the Norwegian language (see Taylor, 1990, for
an overview). Participants
Furthermore, there are a number of problems with Participants were 14 members of the psychology faculty at the
existing measures of social intelligence. First, many of them University of Tromsù who participated on a voluntary basis.
are time consuming and difficult to administer. Second, and
most importantly, different types of social intelligence
measures (i.e., self-report, behavioral, assessment by ob- Procedure
servers, etc.) are often not highly correlated with one Participants were given a short questionnaire assessing their
another (Wong, Day, Maxwell & Meara, 1995). Among definition of social intelligence. The first item was an open-ended
the likely explanations for these inconsistencies are (a) question: ``How would you define the construct social intelligence?''
The remainder of the questionnaire consisted of a list of 27 abilities
disagreements in the definition of social intelligence, (b) low
that might be related to social intelligence (e.g., ``Understanding
reliability among many nonverbal methods for measuring social contexts''). For each of these abilities, participants were asked
social intelligence, and (c) possible biases in self-reported the degree to which that ability was relevant to the social intelligence
results (e.g., self-serving bias; see Miller & Ross, 1975). construct on a scale from 0 (not relevant) to 4 (very relevant).

The present research RESULTS AND DISCUSSION


Most of the problems in previous attempts to measure social A qualitative evaluation of responses to the open-ended
intelligence can be resolved by using a simple, self-report response measure suggested the following as a working
format. First, this format is very simple and allows for rapid definition for social intelligence: ``the ability to understand
administration, avoiding the complications and time de- other people and how they will react to different social
mands associated with many existing social intelligence situations''. The ability to understand others was by far the
measures. Second, definitional problems can be minimized most frequently mentioned aspect of social intelligence
by (a) obtaining expert opinions from professional psychol- (mentioned by 73% of responding participants) on this
ogists about how social intelligence should be defined and measure.
combining these opinions to form a consensual definition; Among the quantitative questions, the abilities most
and (b) including items in a preliminary version of a social strongly identified with social intelligence were understand-
intelligence measure that tap a variety of potential sub- ing others (M = 3.92, SD = 0.28), understanding social
domains of social intelligence, then using factor analysis to contexts (M = 3.85, SD = 0.38), taking others' perspectives
determine which of these sub-domains empirically identify (M = 3.77, SD = 0.60), and predicting others' reactions
themselves as distinct from the others. Finally, avoiding (M = 3.69, SD = 0.63). Among the items that were not
nonverbal measures should avoid the reliability problems regarded as closely related to social intelligence, perhaps the
associated with such measures. The only significant draw- most surprising were getting along well in social gatherings
back of a self-report measure is the potential of biased (M = 1.85, SD = 1.46), creating a good first impression,
responses, and this problem can be largely addressed by (M = 2.00, SD = 1.00), intelligence (M = 1.85, SD = 1.14),
including a measure of social desirability response bias in the and being well-liked (M = 1.69, SD = 1.32).
validation process. Based on these ratings, it seems clear that these experts
With these considerations in mind, the objective of the viewed social intelligence as primarily based on cognitive
present research was to develop and provide preliminary skills like perspective-taking and judging other people. Most
validation for the Tromsù Social Intelligence Scale (TSIS), a behavioral skills, such as getting along well with others, were
Norwegian measure of social intelligence in a self-report, rated as much less central to the social intelligence construct.

# 2001 The Scandinavian Psychological Associations.


Scand J Psychol 42 (2001) Social Intelligence Scale 315

STUDY 2 were selected according to the following criteria: (a) a


Based on the results from Study 1, a preliminary version of minimum factor loading of 0.45 on one of the three factors;
the TSIS was developed. This version contained a total of (b) a maximum cross-loading of 0.35 on other factors; and
103 items asking respondents to rate themselves on various (c) a maximum correlation of 0.30 with the MCSD. In
abilities associated with social intelligence. The majority of addition, it was agreed that an equal number of items would
these items were designed to correspond with the expert be selected to represent each factor. This resulted in the
evaluations of social intelligence from Study 1. However, it selection of 21 items, seven of which represented each of the
is also possible that the procedure in Study 1 resulted in an three factors in the EFA solution (see Table 1; a preliminary
``expert bias'' that emphasized cognitive over behavioral English translation of these items is also shown in the
aspects of social intelligence. Because of this possibility and Appendix). Based on the content of the items loading on
because of the prevalence of behavioral measures in previous each factor, the subscales of items representing the three
social intelligence research, several behavioral items were factors were labeled Social information Processing (SP),
included in the preliminary version of the TSIS. The purpose Social Skills (SS), and Social Awareness (SA).
of Study 2 was to identify a psychometrically sound subset The 21 items were then submitted to another EFA using
of these items through factor analysis. principle components analysis and varimax rotation. The
results of this analysis are shown in Table 1. Overall, the 3-
factor solution explained 51% of the variance in the 21
METHOD items. Each of the items has a loading of 0.55 or higher on
its primary factor, and only one item had a cross-loading of
Participants more than 0.30 on other factors.1
Participants were 202 students at the University of Tromsù who
participated on a voluntary basis.

Reliability and social desirability


Materials
Social Desirability. The tendency to respond in a socially desirable Internal reliability for each of the three factors was
fashion was measured using the Norwegian short form of the evaluated using Cronbach's alpha coefficient. Based on this
Marlowe-Crowne Social Desirability Scale (MCSD; Crowne & measure, the SP ( ˆ 0:81), SS ( ˆ 0:86), and SA ( ˆ 0:79)
Marlowe, 1960) developed by Rudmin (1999). This scale consists of subscales of the TSIS all showed acceptable internal
10 true-false items, half of which are reverse coded, and measures
the tendency to respond in an unrealistically self-flattering fashion.
reliability.
Social Intelligence. Social intelligence was measured using a Another important criterion for evaluating psychological
preliminary 103-item version of the TSIS. Each of the items was a measurement instruments is their susceptibility to response
statement concerning an ability related to the social intelligence bias. One particularly problematic bias is the social
concept (e.g., ``I can predict other peoples' behavior''). Respondents desirability response set, which can be measured by the
were asked the degree to which each statement described them on a
scale from 1 (``Describes me extremely poorly'') to 7 (``Describes me
MCSD. To measure this response set, each item in the final
extremely well''). Only the endpoints of the scale had semantic 21-item version of the TSIS was correlated with scores on
labels. the Norwegian version of the MCSD. These correlations
ranged from 0.01 to 0.22 (see the last column of Table 1).
None of the items in the SP subscale were significantly
Procedure correlated with the MCSD. Several of the SS and SA items
Participants were given the experimental materials during their were significantly correlated with MCSD scores, but the low
classes and asked to return them during the next class session. magnitude of these correlations indicates very little shared
variance with the MCSD (i.e., every item had less than 5%
shared variance with the MCSD).
RESULTS AND DISCUSSION
In addition, the TSIS subscales were correlated with each
other and with the MCSD (see Table 2). Similar to the
Exploratory factor analysis item-level analysis, the SP subscale of the TSIS was not
After recoding items that were negatively worded, an correlated with MCSD scores, but both the SS and SA
Exploratory Factor Analysis (EFA) using principle compo- subscales were significantly correlated with MCSD scores.
nents analysis and varimax rotation was conducted on the Again, however, the magnitude of these correlations
103 preliminary TSIS items. This analysis revealed a total of indicates that none of the TSIS subscales had more than
28 factors with eigenvalues above 1.00, but examination of 5% shared variance with the MCSD. The 3 TSIS subscales
the scree plot indicated that a 3-factor solution was most were also moderately intercorrelated (0.25 to 0.30), which is
appropriate. This solution explained a total of 30% of the to be expected given that they measure three facets of the
variance in the original item set. Based on this result, items same construct.

# 2001 The Scandinavian Psychological Associations.


316 David H. Silvera, Monica Martinussen and Tove I. Dahl Scand J Psychol 42 (2001)

Table 1. Factor loadings and correlations with MCSD for TSIS items in Study 2a

Social
information Social Social
TSIS item processing skills awareness MCSD

SP subscale:
1. Jeg kan forutsi andre menneskers oppfùrsel. 0.72 0.02
3. Jeg vet hvordan mine handlinger vil faÊ andre til aÊ fùle seg. 0.70 0.02
6. Jeg forstaÊr andre menneskers fùlelser. 0.59 0.04
9. Jeg forstaÊr andres ùnsker. 0.57 0.01
14. Ofte kan jeg skjùnne hva andre prùver aÊ formidle, uten at det behùves aÊ si noe. 0.69 0.01
17. Jeg kan forutsi hvordan andre vil reagere paÊ hvordan jeg oppfùrer meg. 0.62 0.02
19. Ofte kan jeg forstaÊ hva andre egentlig mener gjennom deres blikk, kroppsspraÊk, o.l. 0.76 0.00
SS subscale:
4. Jeg fùler meg ofte usikker sammen med nye mennesker jeg ikke kjenner. 0.71 0.18 *
7. Jeg glir lett inn i sosiale situasjoner. 0.83 0.19 * *
10. Jeg er flink til aÊ gaÊ inn i nye situasjoner og treffe folk for fùrste gang. 0.77 0.17 *
12. Jeg har vanskelig for aÊ komme overens med andre mennesker. 0.69 0.18 *
15. Det tar lang tid fùr jeg lúrer aÊ kjenne andre godt. 0.61 0.15 *
18. Jeg er flink til aÊ finne meg til rette sammen med nye mennesker. 0.84 0.14
20. Jeg har ofte problemer med aÊ finne paÊ gode samtaleemner. 0.63 0.11

SA subscale:
2. Jeg synes ofte det er vanskelig aÊ forstaÊ andres valg. 0.58 0.22 * *
5. Folk overrasker meg ofte med ting de gjùr. 0.60 0.07
8. Andre mennesker blir sint paÊ meg uten at jeg kan forklare hvorfor. 0.40 0.61 0.12
11. Det virker som folk ofte blir sint eller irritert paÊ meg naÊr jeg sier hva jeg mener. 0.70 0.18 * *
13. Jeg finner folk uforutsigbare. 0.57 0.12
16. Jeg har ofte saÊret andre uten aÊ vñre klar over det. 0.74 0.20 * *
21. Jeg blir ofte overrasket av andres reaksjoner paÊ det jeg gjùr. 0.70 0.06

a
The numbers preceding each item indicate the sequence of presentation of items in the final version of the TSIS. Items 2, 4, 5, 8, 11, 12, 13,
15, 16 and 21 are negatively worded and should be reverse scored. Factor loadings below 0.30 are not reported.
* * p < 0:01, * p < 0:05 (two-tailed).

Table 2. Subscale correlations in Study 2 fit, the Comparative Fit Index (CFI) and the Root Mean
Square Error of Approximation (RMSEA; Browne &
Social
Cudek, 1993) were used as measures of relative model fit.
information Social
MCSD processing skills Even for models with poor absolute fit, recent research
suggests that CFI values of 0.95 or higher (Hu & Bentler,
Social Information Processing 0.01 1999; Carlson & Mulaik, 1993) and RMSEA values of 0.08
Social Skills 0.20 * * 0.30 * * * or lower indicate reasonably good overall model fit (Steiger,
Social Awareness 0.22 * * 0.25 * * * 0.30 * * *
1989; Browne & Mels, 1990; Browne & Cudek, 1993). Based
* * * p < 0:001, * * p < 0:01 (two-tailed). on these values, the present model showed acceptable
relative fit, CFI = 0.99, RMSEA = 0.07, but poor absolute
fit,  2 (175) ˆ 360:48, p < 0:001.2
Confirmatory factor analysis

Finally, the 21-item solution was submitted to a Confirma- STUDY 3


tory Factor Analysis (CFA) using AMOS 4.0 (Arbuckle &
Wothke, 1999). The structural model included three content- The 21-item version of the TSIS identified in Study 2 was
based factors (SP, SS, and SA) responsible for seven items given to a new sample in order to verify its psychometric
each, and an additional method factor that was responsible properties. The purpose of Study 3 was to confirm the factor
for the 11 items with negative wording. Thus, each positively structure obtained in Study 2. Also, because gender fairness
worded item was accounted for only by its primary content- (Pace, Stamler & Yarris, 1992) and age fairness (Popkin,
based factor (see Table 1 for a mapping of items onto Schaie & Krauss, 1983) are important issues in the
factors) and each negatively worded item was accounted for assessment literature, Study 3 examined the relationships
both by its primary content-based factor and the method between the TSIS subscales and these demographic vari-
factor. In addition to the Chi-squared measure of absolute ables.

# 2001 The Scandinavian Psychological Associations.


Scand J Psychol 42 (2001) Social Intelligence Scale 317

Table 4. Gender norms for TSIS subscales


METHOD
Female Male F-valuea
Participants
Participants were 290 students (182 female, 108 male) at the Mean SD Mean SD
University of Tromsù who were compensated with an instant win
lottery ticket worth 20 Norwegian kroner (approximately $2.50). Social Information 33.09 5.49 32.29 6.88 1.19
The mean age of participants was 24.73 years (SD = 5.83 years). Processing
Social Skills 33.20 7.23 32.79 7.71 0.21
Social Awareness 37.52 4.82 36.35 5.96 3.33
Procedure a
The degrees of freedom for the F-values are (1,286) for Social
The TSIS was given to participants in small groups in addition to a Information Processing and Social Awareness, and F(1,287) for
short demographic questionnaire asking for participants' age and Social Skills.
gender. Participants completed these materials in the presence of the
experimenter and returned them prior to leaving the experimental
room. was responsible for the 11 items with negative wording. The
results were essentially identical to those in Study 2,
confirming the original factor structure in an independent
RESULTS AND DISCUSSION sample. Again, the model showed acceptable relative fit,
CFI = 0.99, RMSEA = 0.07, but poor absolute fit,
Preliminary analyses  2 (175) ˆ 424:42, p < 0:001 2 .
Internal reliability for each of the three factors was
evaluated using Cronbach's alpha coefficient. Based on this
measure, the SP ( ˆ 0:79), SS ( ˆ 0:85), and SA ( ˆ 0:72) GENERAL DISCUSSION
subscales all showed acceptable internal reliability. The
The present studies provide a preliminary validation of the
three TSIS subscales were significantly correlated with each
TSIS, a self-report measure of social intelligence. Factor
other, but as in Study 2 these correlations were moderate to
analyses identified a 3-factor structure underlying social
low in magnitude (0.16 to 0.39; see Table 3).
intelligence: (a) social information processing; (b) social
Gender norms for the three TSIS subscales are shown in
skills; and (c) social awareness. This factor structure was
Table 4. A series of t-tests were conducted to identify gender
shown to be consistent across two independent samples. In
differences on the TSIS subscales. None of these analyses
addition, Study 2 showed that the TSIS items and subscales
indicated a significant association between gender and
were reasonably free of social desirability response bias and
scores on the TSIS subscales, although there was a margin-
Study 3 showed that the TSIS subscales were relatively
ally significant tendency for women to report higher scores
unbiased in terms of both gender and age.
than men on the SA subscale, F(1,286) = 3.33, p < 0:10. In
addition, correlations were computed between age and
scores on the three TSIS subscales. Age was not significantly
correlated with scores on any of the TSIS subscales, Limitations of the present research
although there was a marginally significant correlation Although we believe the present research represents a
between age and scores on the SP subscale, r(287) = 0.11, significant step toward the development of a psychometri-
p < 0:10. These results suggest that the TSIS is unbiased with cally sound social intelligence measure, some important
regard to both age and gender. issues remain to be addressed. First and foremost, research
is required to validate the TSIS against related ability
measures such as academic intelligence, related individual
Confirmatory factor analysis
difference measures such as empathy and EQ, and general
The 21 TSIS items were submitted to a CFA using AMOS personality measures such as the Five Factor Model.
4.0 (Arbuckle & Wothke, 1999). As in Study 2, the specified Second, the present research relies on responses from
model included the three content-based factors responsible samples of college students. Because college students differ
for seven items each, and an additional method factor that from the general population in terms of variables that are
likely to be associated with social intelligence, including
Table 3. TSIS subscale correlations in Study 3 general intelligence (Plant & Richardson, 1958) and age (and
therefore experience in social situations), the structure of the
Social information processing Social skills TSIS should be confirmed using a more general adult
population. Finally, the purpose of the present research was
Social Skills 0.22 * * *
Social Awareness 0.39 * * * 0.16 * * to develop a Norwegian social intelligence measure. As such,
translations of the TSIS should be carefully validated before
* * * p < 0:001, * * p < 0:01 (two-tailed). use in other cultures, particularly those cultures in which

# 2001 The Scandinavian Psychological Associations.


318 David H. Silvera, Monica Martinussen and Tove I. Dahl Scand J Psychol 42 (2001)

social intelligence is defined differently from the classic designed to tap a multi-faceted definition of social intelli-
``Western'' definition (see, e.g., Kagitcibasi, 1996). gence, it can be an important step in this direction.

We thank Stein-Kjetil Moe, and PaÊl Iversen for their assistance in


Practical and theoretical contributions of the TSIS collecting data for this research.
The creation of the TSIS addresses a significant deficiency in
the measurement tools available to researchers in general
NOTES
and to Scandinavian researchers in particular. Social
1
Item 9 had a cross-loading of 0.31 in the EFA on the 103-item
intelligence measures have been shown to have useful
version of the TSIS. Consequently, although the cross-loading of
applications in both clinical settings (e.g., Marx, Williams 0.40 on the 21-item version of the TSIS exceeded our original
& Claridge, 1994; Searight, Dunn, Grisso & Margolis, 1989) criterion value, we elected to retain this item.
2
and personnel selection settings (e.g., Osipow & Walsh, For comparative purposes, CFAs were also run in Study 2 and
1973). Unfortunately, social intelligence measures have Study 3 with the same model excluding the method factor (i.e., with
only the 3 content-based factors). In Study 2, this resulted in the
probably not been used as frequently as their utility justifies
following fit indices: CFI = 0.98, RMSEA = 0.09,  2 (186) ˆ
because few social intelligence measures are available 457:07, p < 0:001. In Study 3, the CFA results were CFI = 0.98,
(particularly in Scandinavia), and because existing social RMSEA = 0.08,  2 (186) ˆ 535:58, p < 0:001. Based on these
intelligence measures are both complicated and time- results, the method factor was added because (a) MacCallum,
consuming. These limitations are particularly critical in Browne and Sugawara (1996) suggest that RMSEA values between
0.08 and 0.10 indicate only mediocre model fit, and (b) the addition
population surveys where measures must be easy to
of the method factor led to a substantial reduction in the Chi-
administer and the cost of adding items is very high, and squared values relative to the number of degrees of freedom added
in personnel selection settings where several useful measure- to the model ( 2 =df ˆ 8:78 in Study 2 and 10.11 in Study 3).
ment instruments are competing for precious time with each
job candidate. Because the TSIS is easy to administer and
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# 2001 The Scandinavian Psychological Associations.


Scand J Psychol 42 (2001) Social Intelligence Scale 319

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This translation is taken from Silvera, Martinussen & Dahl
Received 24 March 2000, accepted 30 August 2000 (2000), which provides preliminary validation of the English
version of the TSIS.

# 2001 The Scandinavian Psychological Associations.

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