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METAVERSE
METAVERSE
With a $400 pricetag to access the platform via the Quest 2 headset, the
metaverse isn't yet accessible to the casual user. Those who do get a chance
to try the tech experience baffling branded content, persistent bugs, and
empty worlds with no user interactions. Even employees appear not to enjoy
the platform, saying there is a "quality" problem.
Last month, in response to user complaints, Meta put the Horizon platform
into "lockdown" — pausing the rollout of new features while it works to
improve the user experience of existing elements in the virtual reality
world, The Wall Street Journal reported.
Users have criticized the avatars' curious lack of legs as well as having few
other users to interact with. Internal statistics, WSJ reported, indicate that
only 9% of worlds built by users are ever visited by at least 50 people, while
most never receive any visits at all.
Some female users also report sexual harassment and digital groping,
prompting Meta to institute a safety feature that creates a virtual 4-foot
buffer around avatars on the platform. WSJ reported men outnumber
women by two to one on the platform and that — while reporting — a WSJ
staff member was asked to expose herself by a user she interacted with
online.
Internal documents show Meta has fallen far short of its goals for regular
monthly users, WSJ Journal reported. The company initially had set a goal
of 500,00 monthly users by the end of 2022, but has changed that figure to
280,000. The documents show the platform has less than 200,000 current
users. Most users generally don't return to the app after the first month,
while more than half of Quest 2 headsets are out of use within six
months WSJ reported.
"An empty world is a sad world," WSJ reported one document said in its
summary of the company's efforts to attract users to worlds where they
would find others.
In light of the low user retention, feature glitches, and high cost of access,
Insider previously reported some investors have raised questions about
Meta's $15 billion investment in Reality Labs, the business segment
responsible for the metaverse.