CHAPTER 2 : ANALYSIS OF THE PROBLEM

2.1 Current System

Researcher found out that STM Property Consult SDN. BHD. information system uses an
out-dated database system which cause they need to received registration manually and pile
information. This system will be stored into the computer using a spread sheet, word
processor or written in a ledger. The environment of the existing system is shown below in
figure 2.0.

Receive
Tenants Registrations Registrations
manually

Create a STM Property

STM Property Consult SDN.
Monthly Report
Consult SDN. BHD.
For tenants
BHD. Centre Management
Amount
Management File
Manually

Figure 2.1: Environment of the existing system

2.2 Collection of Information

The entire collection of information for the new information system was done by filling in the
information needed for the tenants registration, the registration fee and the type of rental such
as food and beverage, kiosk, and so on. Existing user record documents are also referenced
and reviewed.
2.3 New System Requirements 1.0
Tenants
The user registration process in making reservations involving
Registration
registration fee and the type of rental can be re-modeled using the
flow chart diagram shown in Figure 2.2:-

This system is made up of four processes:

1. Customer information form
2. Update information
3. Information search
4. Generation of report

I.
Tenants Fully
Tenants Information 1 Tenants
Data
Tenants

Reservation 2.0
Tenants Fully
Information
Information
Shop
3 Reservation Shop
Reservation
Process Information
2 Shop

Reservation
Information
3.0 Demand
Research
Amount Administor
Charged
Information
Research
Information
Research

4.0
Shop
Most required Information
Shop
 Reservation Tenant
Information Information
Report
Information

Centre
Management

Figure 2.2 Flowchart of New System Requirements in Property Rental Information System.