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Fresh Prints
Fresh Prints
an experienced person for the job. We were recruiting for a US based company and my
team arranged the meeting of the candidate with the company on different dates. So
when the candidate reached the site there was no representative present there and
he was obviously furious about what happened. I was the point of contact for the
contractor so I got the call from him. He had many things to say about the blunder
that was made and he questioned mine and my teams capabilities. I realized that we
were in the wrong here and I calmly apologized for the mistake made. I told him I
was sorry and took accountability for the blunder. The call must have lasted over
an hour and the whole team including our boss stopped work and were listening in on
our conversation. After this incident I suggested that we make a new pipeline for
the appointments arranged that is accessible by all members and also to assign one
of us to check the data weekly and update accordingly. The system was simple and
was implemented soon after and we never got any angry calls, at least for a similar
reason.