Mohammad Husain “Hafizy”

Kabul-Afghanistan, | +93730999982 | husainhafizy1998@gmail.com

Education:

 Graduate Year: 2018 (Kunduz University)

 Bachelor of Computer Science (Software Engineering Department)
 GPA: 78%
 Graduate in top 3 of class

Professional Summary:

 Intelligent network technician with experience setting up, maintaining, and repairing computer and network
systems. Highly skilled at troubleshooting, ticket management, and installations. Confidently resolved service
requests or escalated complex issues while recording actions taken to correct.
 Talented, knowledgeable and highly experienced network technician effective in diagnosing and resolving
problems facing with internal networks. Focused on protecting organization's assets and maintaining
infrastructure with skilled support. Excellent troubleshooting and diagnostic abilities.
 Skilled team player with strong background in team working environments. Works well independently to
handle assignments and always ready to go beyond basics assignments. Quick learner with good computer
abilities.
 Coding languages
 Database Knowledge
 Source Control

Skills:
 Development lifecycle management  Ticket management
 Best practices implementation  Network troubleshooting
 Program coding  Documentation maintenance
 Technical consulting  Troubleshoot connectivity
 Code debugging  Install software
 Switch installation  Maintain infrastructure
 Cable termination  Motivation
 Switching optimization  Planning
 Coordination

Experience:

 MAY 2020 – Current

Network Technician | RTDMS-ATRA | Kabul, Afghanistan

  Resolved 45% of tickets and smoothly escalated advanced issues with detailed information about findings
and corrective attempts.
 Responded promptly to technical support questions submitted by telephone, email, and online system.
 Terminated and interconnected cables to complete networks.
 Installed network switches and UPSs in floor racks and access points on walls and ceilings.
 Worked at heights, in attics, and under homes via crawl spaces to manage networking needs.
 Patched cables into switches and APs with orderly and aesthetically pleasing methods.
 Interpreted customer service orders, repair tickets, and technical to complete accurate repairs.
 Troubleshot network problems, infrastructure, and individual workstation connections to trace and diagnose
faults.

 JANUARY 2019 – JANUARY 2020

DATABASE MANAGER | RAWNAQ SHARQ (RSCLS) | TAKHAR, Afghanistan

 Led database management, development, and analysis to meet organizational goals for information integrity.
 Allocated data resources to meet capacity needs.
 Provided informational resources regarding data-related access, storage, and security issues.
 Compiled source documents, protocol materials, and allotment reports to illustrate organizational info
allocation.
 Conducted quality assurance, quality control, and protocol validations to maintain efficiency.
 Participated in selecting and acquiring local and cloud-based storage assets.
 Performed troubleshooting and query response services to alleviate user concern.
 Trained users and answered questions.

Relevant Courses:

 CCNA Routing and Switching (Zoom Byte)

 RDBMS “MY SQL, SQL SERVER” (Synapse Technology)
 Programming Languages: (JAVA, C#, PHP, ASP, PYTHON) (Synapse Technology)

Languages:

No Language Reading Writing Speaking

1 Dari Excellent Excellent Excellent
2 Pashto Excellent Excellent Very Good
3 English Excellent Excellent Excellent