I'm not interested If you can just hear us out, My I understand, most of the

manager can discuss something people that we talked to

that will be very favorable for say the same thing
you. however when they hear
what my manager is going
to discuss they find it most
beneficial.

I'm on the first page of Under what keywords? (Search
google. on Google) Okay, then just hear
me for comparison. Anyway If
you can just hear my manager
out, he/she has something that
will be very favorable for
you( Provide OPP if cx asks how
can we help his business).
I only do word of Word of mouth is a very powerful
mouth. tool, and that will continue. We
are simply complementing by
doing it online. /OR/ the reality is
being online now is the new word
of mouth.
Word of mouth is very powerful
tool, and that will continue. But
we simply complementing by
doing it online because the new
word of mouth now is world
online.
I dont want to I understand your hesitation, but
advertise. this is beneficial for your
company. Allow my manager to
discuss how we can help you
have more customers and more
money for the business.
Under what keyword?
"search on google if
customer is really on the
first page" then aside from
being on the 1st page we
will also provide you a
website which is designed
to pay for itself, pro-
marketing video and 50+
online directories so that
costumers can easily find
you.
That's great, but your circle
is tiny compared to what
we are talking about
Sir/Mam, 85% of all the
people there in your area
right now go online and
find services like yours.
That's the usual reaction of
our loyal customers until
they hear how valuable our
services are for them. So I
want you to give my
manager the time to tell
you how the services work
and then you can decide
after.
Under what keywords? You
see Mr. Customer, some
companies overpromise
but underdeliver. We are
not one of them. Allow me
to have you talk to my
manager, he will discuss to
you the benefits of what
we offer.
Well that's speaks for the
quality of service that you
provide and we won't take
that away from you, we
will just make sure that
customers ready looking
for your service online can
easily find you as well in
your area.

I already have a Even if you had the nicest website Oh thats nice, anyone can The best website ever built
website. in the world but if nobody can create a website for their is worthless for generating
find it, it won't help you with your business but what we do business if no one can find
 business, right? You need to have
it placed where your customers
look for your service.
I dont need your This is something that is
service or advertising. beneficial for your business
because 85% of the people right
now go online before they buy.
here is provide you an it, especially if your
online presence package so competitors are
that the cx will contact you dominating the online
first and see how credible market. That's where we
you are. come in to help you.
That's the usual reaction of
our customers until they
see how beneficial our
service , so i wan't you to
hear my manager how this
help your business.

I'm fully booked at the How far are you booked?(Cx
moment. answers) Not a problem because
we're not gonna ask you to take
the cx right away. I just wanna
make sure that during your slow
season you still have cx.
- after providing the rebuttal, DO
NOT FORGET to RE-CONFIRM the
TIEDOWN question.
Don't worry, We're not
gonna overwhelm your
business with a bunch of
customers that you can't
handle /// OR /// Excellent!
– But I have one question
for you: If I were to send
you a few customers who
are ready to buy right now
(need your service/s right
now), I know you wouldn’t
turn them away? Okay
(customer’s name), our
program is designed to
save your time and
increase your profits.

I am busy I understand you are busy since
we have called you in your
business hours, however my
manager asked me to find a
reliable business to work with
since we are seeing a high volume
of searches for your service.
I understand that you are
busy, however if we can
put you in front of those
people looking for your
services this something you
would like to hear about?
Right?
I understand that you are
busy, but my manager
asked me to look for a
reliable business since we
are seeing a constant flow
of new customers looking
for your type of service.
I'm in a meeting and I I understand because you are a
can't talk right now. businessman, however my
manager will discuss it to you on
how you can get a constant flow
of customers.
I need to talk to my You can actually do that
partner. ma'am/sir but just hear me and
my manager out. This is
something beneficial for the
business.
How can you Good thing that you asked me
guarantee me that that but you know what sir, i
you can give me want you to know that this is not
customers? a one night event but it is a
process.
How much is your The program is designed to pay
service? for it self by making you visible
Am I gonna pay for online, we have a lot of pricing
this? options that are very affordable
Is this something I and best of all with NO
need to pay? CONTRACT.
I'm already Wow! That's good that you
established. already established your
business, but you know what, the
nice thing about the program is
that we don't have any
CONTRACT here because we
value our work.
I understand because I
called you on your business
hours, however my
manager asked me to look
for a reliable business to
partner with and is ready
to handle more customers.
How long you've been
partners? im sure that your
partner won't be mad if
this is to make your
business more stable and
make more money.
There's no guarantee on
how many customers you
would get but its almost
impossible for you not to
get customers because
we're placing you in front
of these people that are
looking for your type of
service online.
Well about the pricing
options, I'll have you talk to
my manager right away.
That is something that you
need to discuss between
the two of you since it
includes confidential
information..
Congratulations! but this is
perfect for your business
so that you won't
encounter slow season and
this is to keep you first
among your competitors.
Just so you know, We have
help 40,000 business and
counting with NO
CONTRACT. Our clients
they stick with us because
they are making money. -
RC
That is a great question.
But I am not entirely
qualifed to answer that
question, however my
manager who asked me to
contact you is right here
now and can give you any
details if you are a good
match for these customers.
NO PAUSE XFER
You must be really good at
what you're doing! Now
not only we help you build
your business more but we
will also help you by giving
you a complete online
presence that in anytime a
customer would look for
you online, we make sure
that you will be seen.
No Thank you. I'm sorry? I know what you feel
right now because I'm a stranger
to you but you know what just
hear what my manager will tell
you because that is something
that would be very beneficial to
you.
I dont make decisions. Is the owner available to talk to
right now? If no, then let go.
This is an appointment Do you happen to know the
line. owner's phone number or email
address?.
Why does your We are using VOIP to call you so
number come of as that you will not be charged any
scam? amount from your service
provider.
You've been calling I understand your hesitation and
me so many time and this is something that is very
I’m not interested. beneficial for your business to
make your business more stable
and more money because there’s
a lot of people ready looking for
your service online within your
area and we are looking for
someone who can accommodate
I understand your
hesitation but this is very
beneficial for your business
to make your business
more stable and more
money.
Is there someone who can
make both financial and
marketing decisions for the
business? If no, then let go.
I see, what is your email
address so that I will just
send you info on your
email so that the owner
can read how this is
beneficial for your
business.
This is not a scam, i am
using VOIP so we can reach
every local area because
we are calling small to
midsize businesses all over
united states.
I know this is frustrating in
your end because you've
been receiving alot of calls
already, but I just want to
let you know that I am
calling you because I'm
choosing you as a reliable
business to work with. This
may sound not interesting
 more customers.
Where did you get my We have a dedicated marketing
number? team which provides us with
phone numbers of reliable
businesses in the area/ mention
their city.
 Are you selling I'd prefer to call this as a business
me partnership call.
something?
 Is this a sales
call?
 Is this a
solicitation
call?
 Is this a
telemarketing
call?
Do you personally No it's not for me, it's for the
need my service? customers in the local area(city)
looking for your service online
right now and we need someone
reliable who can take more
customers.
Who are the These are specific people in your
customers looking for local area there who are looking
me? for your services online
- they are interested in X Services
and they are in your local area.
Can you just give my That is not the way we do the
phone number to the business, what we do here is
customers? making sure you are visible online
so that customers will directly
contact you and not you who will
be chasing for customers.
anymore to you but this
only means that your the
best person in the local
area that we want to work
with.
When you registered your
business, your information
was stored in the national
database. That’s how our
marketing team gathered
your information.
Yes, but you know what,
this is very favorable for
the business, we will be
making sure that you can
have a constant flow of
customers.
I am not the customer
here...
I don't want to mislead you
here.. proceed to ROTC….
I can't give you specific
name of the customers
looking for you, I can only
see statistical numbers
here whose looking for
your services online.
we can place your number
on google, website and
online directories so my
manager needs to know
more about your business
first.
Send me information Only my manager can send you
through my email the information via email since
because I am busy that contains very confidential
now. information.
I want to talk to your Definitely! It was my manager
manager who asked me to give you a call
and I just need to verify some
details before i connect you to
my manager.
I dont want to talk to I do understand that but only my
your manager. manager can discuss it over the
phone to you on how we can help
your business grow and make
more money.
We dont accept This is not a solicitation call,
solicitation calls. proceed to RFTC.
I dont speak English. Habla Ingles? If - SI, Disposition as
Spanish Language Customer.
Who are you? State your name and company
name.
I understand that you are
busy but just hear what my
manager will tell you
because this is something
favorable for you.
But first before i can
connect you over to my
manager who asked me to
give you a call.
Wouldn't you be interested
in something that would
actually benefit your
business?
Of course you do! You're a
businessman/woman.
I prefer to call this a I understand that you're
business partnership call. not interested but just hear
me out, we have helped
40,000 business owners
already. Let me tell you
what we do, how we can
help you and why did we
become the #1 SEO
Company in the country.
Can you understand a little
english?" or "Do you have
someone with you that can
speak english?"
We are 411 Locals, we are
the one who monitor the
online traffic searches in
your area...
How many customers I cant give you specific number of
will you give me? customer that you will receive
until you sign up with us and my
manager will explain to you more
details.
I am seeing here (no. of
searches) looking for your
type of service online right
now, if you answer your
phone then you'll probably
get the most out of it.
There's no guarantee on
how many customers you
would get but its almost
impossible for you not to
get customers because
we're placing you in front
of these people that are
looking for your type of
service online.

Wrong number Oh okay. What type of business

are you in?
What type of business do you
provide?

Continue RFTC

WHAT are you selling? What we do is we provide our

expertise to help small to
medium size businesses like
yours, have a full brand
exposure online and connect
them to people who are
searching for your services.

What is this all We are trying to look for a

about? reliable business that we can
partner with because what we
do is study the number of
people going online and
searching for your type of
service and connect them to
businesses like yours.

Are you from No, i am not from

HOMEADVISOR? HOMEADVISOR, I AM WITH
411LOCALS.
Callback Calling you back is not a
problem but my manager
asked me to find a reliable
business who we can work
with.