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Productivity Losses
Productivity Losses
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Term Project Claims for Productivity Losses
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require contractor to remove/dismantled (old) work already in place, and will require him
to replan and re-sequence work the entire work.
Learning Curve Consideration [7]: Learning curve corresponds to learning pattern of the
labor crews involved with the construction work as they tend to become familiar with the
project, its requirements, its pace, the applicable standards quality, locations, etc. initially
at the start of works. Generally, as the time progresses, they attain increased level of
productivities in respective trades. This incongruity between productivities on account of
learning curve formation is deemed to be included in bid costs and forms part of
contractor’s risk in pure form. However, for a project which is subject to suspension and
work stoppages for reasons not forming contractor’s risks, labor crew may be laid off and
then re-brought to site upon resumption. Such circumstances results in dual or multiple
learning curves which are unanticipated impact to labor productivities and affect them in
adverse manner.
Project Characteristics [8][9]: Project characteristics includes but are not limited to
project’s magnitude, its complex nature, the construction schedule, the delivery method,
the payment schemes the local labor availability, the location, and other contemporary
opportunities available to labor/other resources in shape of other ongoing projects. It is
again worth mentioning that most of these are apparent at the time of bidding and are
deemed to be reflected in project estimates thereby forming contractor’s risk. However, if
these characteristics are altered and varied substantially during performance there is a
likelihood of planned scheme of things falling apart and due to altered working conditions
shortage or redundancy of construction equipment or labor is experienced, thereby
effecting productivities as different mix and matches of labor crews may fell prey to
decreased productivity because crews may not be able to work as efficiently as they would
otherwise do.
Weather Issues [10]: Weather conditions inherently have adverse impact on labor
productivity. The severity of an exceptional weather condition or high frequency of
relatively mild weather condition both when experienced expectedly or unexpectedly can
hamper the rate of progress. Extreme heat, thwarting cold, inclement weather, heavy winds
and snowfall are typically considered as extreme weather situations. Provision of force
majeure typically present in standard contract forms can preempt productivity losses under
such circumstances thereby compensating contractor on other basis other than the same but
where owner changes work or compels Contractor to perform, the productivity losses occur
as a consequence.
Apart from the aforementioned causes which may be referred to as primary or prominent causes
of productivity losses, literature available and perused for this study substantiated several
secondary causes which have tendency to culminate in such losses as consequence upon their
manifestation. These included [11]:
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Measuring Productivity:
Measuring construction productivities in first place can be equally complicated as establishing
entitlement and consequent losses since all factors effecting the same as discussed in previous
sections are all of due consideration while theoretically calculating the same. However, collecting
and analyzing physical data in real time during course of performance is an established best
practice. It is noteworthy that productivity inherently is dynamic in nature in perspective of
discussion pertaining evolving learning curve that a deployed resource have to go through, also
covered in detail in previous section. The three phases as identified by Gerald [10] are relatable in
this context, it comprises of learning, production, and closing. According to him, the initial
subphase of learning, during the first 10 to 20% of an activity, corresponds to low productivity but
steady growth. The production subphase is subsequently is the period of highest output
corresponding to a minimum of 20 to 80% of physical progress, depending on the degree of
learning potential and complexity of work. The closing subphase, contributes merely to 10 to 20%
of physical progress of an activity, reflects the usual slowdown in production accounting for
corrective work and remedial works.
This section shall now elaborate on the use of calibration curves and a standard manual namely:
Manual of Construction Productivity Measurement and Performance Evaluation, a May 1988
report to the Construction Industry Institute [12] which provides basic guidelines for analyzing and
evaluating the productivities.
Calibration Curves:
Calibration curve may be developed from well-documented and logged records of actual data of
work of similar nature. This statistical exercise requires actual data from projects historically
performed by the contractor organization sorted in sufficient details of their respective trades and
categories. The efficacy of the developed curves is heavily dependent on quantum of actual data
feed in for the development of same and conditions applicable with reasonable degree of
consistency. The developed curves can then be used to evaluate productivity performance. An
example of a developed Calibration curve is illustrated in figure1 below:
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Illustrated in the figure, an allocated budget for particular work is 114,000 work hours. Thus every
1% of work equates to 1140 work hours. The dotted line represents an average or pro-rata of
budgeted work hour equally divided from 0% to 100% (the idealist theoretical assumption).
The solid line calibration curve shows a trend of increase work-hour in the start, optimal at the mid
and ending on the higher side as discussed before. The actual workhour plotted till 50% physical
progress shows how the cumulative performance would differ during the execution of the work.
The calibration curve at 100% physical completion must equate to the budgeted work hours. Thus
a comparison could be posed while evaluating planned vs. actual budgeted hours. The trend of
actual cumulative productivity performance can be calculated as actual work hours divided by
actual physical progress (physical progress percent complete multiplied by actual total quantity of
work). This enables a comparison between planned and actual productivity at any half way mark
between 0 to 100 % and can be very imperative when attempting to recover productivity losses
costs or defend against such claims.
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9 65.5 Increased Incurrence of any cost as a consequence of any event which may
Cost arising be attributable to special risks as set forth in the previous
from Special subclause, Contractor may be entitled to time extension and
risks additional costs after determination by the engineer and subject
to fulfillment of other procedural requirements under relevant
clauses. Here scope of ‘additional costs’ so-referred can be
extended to entail cost incurrence due to productivity losses
American Institute of Architects AIA Document 2701 -2017 General Conditions of Contract for Construction:
AIA Document A201–2017, General Conditions of the Contract for Construction, is considered a prominent standard document within
United States for construction contracts under which the Owner, Contractor, and Architect works in collaboration for building
construction process. Through its terms and drafted clauses, it streamlines stakeholder’s relationships within context of medium to large
size or complex construction project. Regarding claims pertaining to productivity losses, AIA standard form like Fidic standard
conditions does not entail express provision on the said matter. Nevertheless, it incorporates scenarios and circumstances on account of
which contractor can assert claims to owner for risk events attributable to owner. The following table summarizes relevant clauses from
the general conditions:
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3 4.21(ii)
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According to Geralds [10], in order to recover additional compensation for project inefficiencies
due to productivity losses, the contractor must prove:
a) liability, i.e., the owner was contractually responsible for the impact;
b) causation, i.e., the impact caused the contractor resources overruns; and
c) Resultant cost increase, i.e., the impact actually caused a compensable loss
It could simplistically be inferred that in order to be compensated for lost productivity, the
contractor has an onus to prove that a work activity was subjected to impairment or containment
due to actions or omissions of owner who bears responsibility of the same within a contractual
arrangement. This would be tantamount to demonstrating that for typical sequence carrying out
work and/or construction activities, owner actions or omission disturbed, impaired or effected the
expected level of performance of Contractor resources calculated/estimated in view of known
circumstances and/or consideration at time of bidding or procurement of Contractor entity.
It is noteworthy, that productivity losses costs are not limited to labor inefficiencies, the
phenomena could also be extended to account for equipment and even material inefficiencies. In
matter relevant to manner of claiming for equipment and material, however, very much in lines of
the formerly discussed, is the same where the contractor has to demonstrate that its use of
equipment was impacted by owner-caused disruptions to be able to recover the resulting
inefficiency costs.
The section shall now bring into light caselaw pertaining to subject matter wherein, decisions from
U.S. federal boards of contract of appeals, which gave guidance into the proof required to recover
construction inefficiency costs, shall be discussed as follow:
Veterans Administration Board which is an administrative appeals board of the U.S. Department
of Veterans' Affairs in United State gave detailed opinions on the subject with respect to lost
productivity arising from the cumulative impact of multiple changes.
In matter of Centex Bateson [14] for contractual claims arising out of contract for hospital
construction project by contractor who claimed compensation for direct and indirect costs against
constant works suspensions, construction changes, rework etc., the Board, inter alia other claims
upheld the inefficiency claim by the Contractor. It formulated a ‘fundamental traid of Proof’ that
are necessary to recover productivity losses cost. These included Liability, Causation and resultant
injury.
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The board while applying the triad of proof held that the contractor fulfilled the first ingredient of
liability since on assessment of cumulative of events attributable to owner, government(owner)
was responsible of changes. This was well-substantiated through record of relevant notices,
instructions and letter correspondences addressed to contractor by government. While applying
second element of causation, contractor had burden of proof that government directed changes
were ‘unreasonable’ in purview of a defined or prescribed limit as inferred from or allowed within
the contractual framework and such changes have a proximate relation or a causal linkage to labor
(or resources) overruns and hence to productivity losses. The board contemplated that Contractor
could carry the burden by proving that the resources’ inefficiencies would not have been
experienced otherwise, had the government not instructed changes. But in absence of
contemporaneous, detailed, objective logs and other records relating to the performance of
labor(resources) in as-bid conditions compared to impacted conditions in ascertaining productivity
lost, Board held that the contractor has failed to show that the directed changes in their entirety
and consequent events (attributable to government) actually caused the disruption in labor
productivity and thus failed to establish its entitlement.
In Clark Construction Group, Inc [15], the Veterans Administration Board applied the established
‘triad of proof’ established in previous case and evaluated a matter of claim by subcontractor in
another large hospital project for compensation against productivity losses on merits of the
established rule. The subcontractor’s contentions in advancing his said claim included:
1) temporary suspension by client which caused disruption in work sequence and
subcontractor was compelled to work only after preparation of coordination drawings
2) changed site conditions on account of wet conditions which materially differs from As-bid
conditions and was due to actions by owner and his representatives
3) late responses to contractor queries and requests for information resulting in slow progress
of works and hence losses due to productivity
Applying the established rule, on matter of proving liability, the Board evaluated each assertion
sequentially. As such, pertaining to the alleged out-of-sequence work, Board found that it was
inevitable to work otherwise had the work sequence not been re-sequence in view of the
circumstances all of which could not be attributable to government therefore the government could
not be solely held liable for productivity loss in its entirely.
With respect to the subcontractor’s lost productivity claim on account of untimely responses to
RFIs, Board analyzed that since the contract did not expressly stipulates a particular timeline for
the government to response to RFIs, the government was merely under compulsion to respond it
within reasonable time and since subcontractor could not show that the response time was
unreasonable, the assertion was hence inadmissible.
Applying rule to establish causation, Board found that the subcontractor could not substantiate late
responses to RFIs caused or accounted for labor disruption merely by presenting expert testimony
on subject matter. Conversely the Board urged to the review and perusal of daily logs, CPM
fragments, correspondence and other contemporaneous documents to proof that working
conditions were change and varied and those changed working conditions disrupted the
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subcontractors labor and manifested into productivity loses. It is pertinent to note here that Board
held, that although late RFI responses did not disrupt installation nevertheless the same did disrupt
and delay the preparation of coordination drawing for which the government was found partially
responsible of.
Another resolution Boards namely: Engineering Board of Contract Appeals, in matter of Lamb
Eng. & Constr. Co [16]. have allowed the contractor to recover for lost productivity due to
additional site work since actual site conditions differed from As-Bid conditions. The contention
by the Contractor was based and built upon on solid footings of relevant contemporaneous record
in form of video recordings and documented evidences supported by neutral expert opinion which
was made available on record. Video records as well as other documents used by the contractor
proved imperative while establishing the causation or causal linkage between the differing site
condition and the alleged lost productivity. The decision by the Board in favor of the contractor
who having demonstrated the detailed analysis of his claim and establishing causation of his
experienced inefficiencies for reasons within owner’s control, claimed and was subsequently
entitled to compensation.
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While the method is widely accepted, the measured mile analysis can be complicated and have
certain limitation to its use. These are documented in AACE International Recommended Practice
and summarized as follow:
1) Possible inconsistencies in comparison between impacted vs un-impacted period of works
in consideration of learning curve requirements. For example, it would erroneous to
compare work carried out in initial lower productivity part of learning curve of a project
with work executed after that period.
2) The benchmark period for establishment of baseline productivity period selected must be
sufficiently long to serve as a representative and credible sample of non-impacted
performance.
3) Where there is no completely unimpacted period or area of the same or a similar work
activity to act as the baseline with which to compare the impacted work activity, the
analysis is ineffective;
4) In case when the impacted work activity in respect of which the loss of productivity is
being measured was also impacted by matters not giving rise to entitlement to
compensation, this requires the need to calculate productivity adjustments during analysis
Nevertheless, several federal court cases in context of US Construction industry have upheld use
of the measured mile technique. The subsequent section will briefly discuss prominent one of them
with key facts, findings and court’s decision.
of steel fixing labor to execute 25 Tons of reinforcement at site, when 7 man-hours have been
expended, those man-hours have been ‘earned’ and, notwithstanding any flawed or over-optimistic
Contractor’s bid assumptions and disruption events, the Contractor must have achieved 50% of
the steel fixing work activities.
However, if in actual execution the Contractor utilized 24 man-hours to execute 25 Tons of steel
reinforcement, again, notwithstanding any flawed or over-optimistic Contractor’s Bid assumptions
and disruption events which are the Contractor’s responsibility, the additional 10 man-hours
beyond the assumed 14 man-hours is the consequence of the productivity loss.
The analysis can also assess the man-hours expended in particular periods of time. Where details
of planned and actual manhours are not available, an earned value analysis might focus upon cost.
See paragraph 18.9 above against automatically applying original tender assumptions.Productivity
measurement is sometimes difficult when there is insufficient information concerning the physical
units of work installed on the project. In these situations, a simplistic form31 of the earned value
analysis method can be utilized to calculate estimated labor hours.32 The contractor’s estimate or
alternatively the dollar value of payment applications, contract amounts or unit prices can be used
to determine labor hours, when they were expended and, possibly, on what activities.33 Physical
units of work completed multiplied by budget unit rates can be used to determine earned hours.
The earned hours are then compared to the actual hours expended for the period of the impact and
the difference between the two may be used to calculate the productivity loss experienced. Earned
value measurement of contemporaneous project documentation, such as percentages complete
from schedule updates or payment applications can assist with calculating labor productivity.34
Additionally, the claimant may calculate the actual revenue per hour of labor versus the planned
revenue per hour, as an alternative.35 Earned value analysis may also be utilized to calculate
estimated labor hours.36 When using the earned value analysis technique, it is cautioned that the
budget used to generate the earned value metrics be carefully reviewed and verified for
reasonableness. Any earned value analysis based upon an unreasonable budget is highly suspect.
Finally, it is noted that a fully resource loaded (labor and quantities) CPM schedule is a good
source for obtaining earned value metrics and allows for like-time causation analysis.
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Where the Contractor is considering implementing acceleration measures to avoid the risk of
liquidated damages as a result of not receiving an EOT that it considers is due to it, and then
pursuing a constructive acceleration claim, the Contractor should first take steps to have the
dispute or difference about entitlement to EOT resolved in accordance with the contract dispute
resolution provisions. Otherwise, there is the risk that it will not be entitled to compensation for
those acceleration measures. In any event, before pursuing any such acceleration measures, the
Contractor should provide notice with particulars of the intended acceleration measures to the CA.
The Contractor should then include such measures in a revised programme. Just because the
Contractor implements measures to recover Employer Delay does not necessarily mean that the
full costs of those measures were caused by the Employer Delay. For example, the addition of a
second labour gang may permit the relevant work activities to be completed in a shorter period of
time but, overall, the Contractor may have incurred the costs of the same number of man-hours
as it planned to do. Of course, the Contractor may incur higher rates in engaging the two labour
gangs later in time because of the Employer Delay. Any such incremental costs therefore should
be compared with prolongation costs that would otherwise have arisen to identify whether those
incremental costs are reasonable. Further, any resulting crowding of labour may lead to loss of
productivity which could then form the basis of a disruption claim
Among myriad other factors which can culminate in productivity losses, some notable of them
includes: Project environment, working conditions at site, project execution management, labor
availability and market conditions, time management and weather issues.
For the term paper, therefore, available literature on construction productivity losses is reviewed
and shall be documented as part of the final report. The established factors for productivity losses
discussed hereinabove are studied and standard methods for calculations of productivity losses are
perused including “Manual of Construction Productivity Measurement and Performance
Evaluation, a May 1988 report to Construction Industry” and “AACE International Recommended
Practice No.25R-03 ESTIMATING LOST LABOR PRODUCTIVITY CONSTRUCTION CLAIMS”.
In parallel, Society of Construction Law Delay and Disruption protocol 2 nd Edition is also reviewed
and its alignment with the aforementioned methods is studied subsequently.
In continuation thereof, literature relating to established, tried and tested mechanisms or
approaches of productivity loss estimations are examined. These shall include:
total cost/modified total cost approach;
measured mile approach (differential studies);
established industry studies
jury verdict
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In subsequent manner, Standard form of Contracts including FIDIC, AIA and JCT standard forms
of Building Contracts are studied in prevalence of productivity losses with extra focus given on
expressed or implied rights to claim under contract and procedure describe therein to claim
pursuant to the relevant clauses.
Additionally few judicial decisions in international context pertaining to subject matter shall be
made part of the final report with all necessary findings of Veterans Administration Board which
is an administrative appeals board of the U.S. Department of Veterans' Affairs in United State.
Finally the term report shall conclude its findings in a conclusion and contemplate on possibility
of applicability of the loss of productivity claim entitlement and its resultant valuation in local
context with future recommendations.
References:
[1] Construction Industry Institute, CII Research Summary RS 6-7, Concepts and Methods of
Schedule Compression, Austin, Texas, November 1988
[2] Jensen, Donald A. and Albert Pedulla, Construction Acceleration: Recognizing the Necessary
Legal Elements for a successful Claim by the Contractor, ASC Proceedings of the 31st Annual
Conference, Arizona State University, April, 1995
[3] Singh, Amarjit, Claim Evaluation for Combined Effect of Multiple Claim Factors, Cost
Engineering, Vol. 43, No. 12, pp 19 – 31, December 2001.
[4] Borcherding, John D. and L.F. Alarcon, Quantitative Effects on Productivity, The Construction
Lawyer, Vol. 11, No. 1, 1991.
[5] Committee on Construction Change Orders, Construction Contract Modifications: Comparing
the Experience of Federal Agencies with Other Owners, Building Research Board National
Research Council, Washington, D.C., 1986.
[6] Hanna, Awad S., Jeffrey S. Russell, Joel Detwiler and Pehr Peterson, Quantifying the
Cumulative Impact of Change Orders, Preliminary Report, July 6, 1999.
[7] Emir, Zey, Learning Curve in Construction, Revay Reports, Vol. 18, No. 3, October 1999.
[8] Construction Industry Institute, Engineering Productivity Measurement, CII Research
Summary
RS156-11, Austin, Texas, December 2001.
[9] Daytner, A.D. and H. Randolph Thomas, Jr., An Analysis of the Interaction Between the Effect
of
Learning and Efficiency Losses Caused by Weather, Construction Management Research Series,
Report No. 21, 1985.
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[10] Gerald P. Klanac and Eric L. Nelson, Trends in Construction Lost Productivity Claims, J.
Prof. Issues Eng. Educ. Pract., 2004, 130(3): 226-236
[11] AACE International Recommended Practice No. 25R-03 ESTIMATING LOST LABOR
PRODUCTIVITY IN CONSTRUCTION CLAIMS TCM Framework: 6.4 – Forensic Performance
Assessment
[12] Thomas H. R., and Kramer, D. F., ‘‘The Manual of Construction Productivity Measurement
and Performance Evaluation, a Report to the Construction Industry Institute,’’ Univ. of Texas at
Austin, May 1988.
[13] Society of Construction Law Delay and Disruption Protocol 2 nd Edition February 2017
[14] Centex-Bateson Construction Co., Inc., VABCA Nos. 4,613, 5,162 through 5,165, 99-1
[15] Clark Construction Group, VABCA No. 5674, 00-1 BCA
[16] Lamb Engineering & Construction Co. Eng. BCA No. C-9304172, 97-2 BCA
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