Professional Documents
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Chapter 4
Chapter 4
This study aimed to identify the services offered by the fast food chains. The results show
that Accommodation of Customers is the usual customer service in fast food. This study was
conducted to identify the services offered by fast food chains and the customer experience at
these establishments. The researchers found that the main services offered by fast food chains
include taking orders, serving food, operating cash registers, and maintaining cleanliness and
hygiene standards. This suggests that while fast food chains may offer good service, they can
sometimes be crowded and difficult to navigate. Expectations are high, the campus food
services are expected to be more responsive. The workplace is a captive environment where
the overall satisfaction of consumers could be an important element of the overall eating.
In addition, the second objective of the study is Students find the services convenient. The
findings of this study argue that Eating in Fast food chains is convenient. According to this
study, eating at fast food restaurants is convenient for us. Our respondents or students said
that this is convenient because we can save time. For example, when you are in a rush
especially among busy people and don't have time to cook, you can just order quickly from
the fast food chain.
Summary
The results shows that majority of our respondents says that eating in fast food chains is
convenient and can save time. Accommodation by the staffs to the customers is seen at the
fast food chains
Conclusion
This studies objective was to determine the various food service characteristics that affect
consumers' overall satisfaction as well as students at The Great Plebeian College. The
findings point to some significant implications for students at The Great Plebeian College,
including the fact that eating at fast food chains is convenient and saves time for them.
The results implies that the food at the fast food chain is really better than others, And
because most of the customers are students who don't have their own jobs and are looking for
a living, the fast food chains going to run to is really one.
Recommendation
To future researchers who will study the same topic, the researchers suggest that make an
increase to the numbers of participants in your research. Expand the participants not only
within the school but also to other people or to other schools. Make your research clear and
understand well your topic research so that you know to do