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BPMN & Root Cause Analysis Activities
BPMN & Root Cause Analysis Activities
BPMN & Root Cause Analysis Activities
CAUSE ANALYSIS
ACTIVITIES
Fundamentals of BPO 102
PRESENTED BY GROUP 1
BPMN Activity
Jasper Ramos
Presentor
Savant Cinema
ROOT CAUSE ANALYSIS
Root Cause Analysis #1
|I
| A ou T on ake
Ill
| M nt ter
e
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od nn ra
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Materials
|G
| W ad |M
ir ge
in ts ai
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Methods
| P nte
ay na
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en ce
t
|S
| W ign
| g ea al
eo th |M
gr er
Environment
BP
ap C S
hi on
ca di
l L tio
oc n
at
io
n
Measurement
PROBLEM:
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re xi di
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na ns g
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Da
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ct
w ibi
of
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PROBLEM:
te
C
in
se
en y
lle
es
de
r
s
You purchased a
fe
ct
Magnum ice cream that
was spoiled and your
gi nts
child/ sibling sick.
r
tio s
ka ie
ze
up ng
ng
ac ed
ry
| F ree
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to
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n
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Machine
Materials
Environment
Root Cause Analysis #3
|C r at
People
| F om |D on ien
g t
| V ue pu el
iv in
eh l ta te er fo
y rm
ic nk r
le dr
iv
at
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er on
Materials
|D |B
| M efe ur
is ct |L ea
pl iv os u
Methods
ac e i ti
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of
ed te
m
tr cu
s
st
ite an
m si om
t s
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|W
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| T cci th | Q eig
ra de er ht
ff
| S uan
nt co
ic iz
Environment
tit
pr nd e y
on iti
ce on
s
Measurement
PROBLEM:
The package you
sent hasn't arrived yet.
Do you
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