2023 - 2024
Two Streams of Action Points
A. Management Expectations B. Development Initiatives
1. ERP implementation Urgent
2. Automation of repetitive tasks 1. Standardize IT team
3. OSS/BSS next phase
structure
4. Analytical Tools (BI, KPI Dashboard)
2. Data Center server refresh
3. Cyber / Information security
audit
4. Business critical system
backup management
5. IMS (upgrade or new
system)
CAPEX needed Additional HR needed
Important
1. IT network refresh
2. Continue ongoing
automation initiatives
(Symphony, Phoneix,
Looking Glass etc.)
3. Corporate website hosting
4. OPUS Next
5. Various Tools (Task
Management, Field Force
etc.)
Best Practice
1. Implemenet SDLC
and other policies
2. Mobile 1st Approach
(OneSummit app)
3. Single Sign On (SSO)
for all internal tools
 Budget Summary
Total Need: 3.7 cr (BDT) + 8 New HR

A. Management Expectations

1. ERP implementation 2 cr (BDT) including HW, SW, Consultation and Unlimited user license
2. Analytical Tools (BI, KPI Dashboard) new skill set required

B. Development Initiatives

Urgent Important Best Practice

1. Data Center server refresh 55 lac (BDT) 1. IT network refresh 50 1. Mobile 1st Approach
lac (BDT) (OneSummit app)
2. Cyber / Information security audit 10 lac (BDT) 2. OSS Tools (UNMS, Reports)
3. OPUS, Symphony Develoment
3. Business critical system backup management 10 lac 4. Standard IT team
(BDT) 8 new HR

CAPEX needed Additional HR needed

 Roadmap
4
Confidential

ERP
Modules: HRMS, SCM (IMS, Procurement, Warehouse), Finance, Fixed Asset, Dashboard

Initiation & Scoping Development Monitoring

Cyber Security Audit BI / Dashboard

Data Center Refresh OSS / BSS / OPUS Next
• Perform an external audit • Dashboard System for
• Replace end-of-life servers • Propose OSS evolution
to find out the Finance and other
• Genuine License • Evolution of OPUS to
vulnerabilities in our office departments
• Standard Backup System support future business
network • Data warehousing
• Standard Storage (NAS) need
• Ensure best practices

2023 Q-1 Q-2 Q-3 Q-4

Strengthen ITOSS Team UNMS upgrade Network Refresh OneSummit App

• New Organogram • Upgrade the UNMS • Maintain redundancy • Employee
• Maintain SDLC system to monitor in critical points engagement and
(documentation, best 7000+ nodes in the • Replace end-of-life productivity mobile
practice etc.) network switches, routers app
• Recruit new skill sets (UI/UX, • Smooth user
Mobile App) experience in regional
offices