Carli G.

Mitges 8103 Buckley Rd, LeRoy, NY 14482

Cell Phone: 585 813 8100

Professional Summary

I am seeking employment which provides me the opportunity to use my excellent skill set, as
outlined below, in an environment that will benefit from my knowledge of office practices and
technical expertise. I am a recent university graduate with a Bachelor’s of Science degree in
Business Management.

Core Qualifications

 Excellent Work Ethic  Skillful Multi-Tasker

 Computer Proficient  Client Focused
 Exceptional Interpersonal  Quick Learner
Communication Skills
 Excel in Customer Service

Employment Experience
February 2010 to Current
ADT Security Services-West Henrietta, NY
Emergency Dispatch Operator

 Dispatch on Client Alarms

 Provide Basic Troubleshooting for Client Concerns
 Answer Billing Questions and Aid Clients with Bill Payment
 Assist Clients with Website Navigation
 Provide Hands-on Training to New Employees

June 2009 to July 2010

Rite Aid – LeRoy, NY
Pharmacy Technician

 Filled Prescriptions
 Completed Data Entry
 Responsible for Calling Insurance Companies, Doctor’s Offices and Customers
 Cashed Out Customers
 Took Inventory, Entered Information into System and Ordered as Needed
June 2009 – November 2009
Wilson Farms – LeRoy, NY
Sales Associate

 Opened and Closed the Store

 Cashiered
 Took Inventory
 Completed Detailed Job Related Paperwork
 Completed Data Entry

February 2006 to August 2008

Fortino’s Grocery Store - Burlington, ON, Canada
Cashier

 Cashed Out Customers

 Counted Till
 Assisted in the Floral and Photo Hut Departments

Education
Bachelors of Science Degree
SUNY Brockport – Brockport, NY
Graduated May 2014
Majored in Business Management with strong emphasis in finance, statistics, information
systems and strategic management.

Sheridan College – Oakville, ON

Graduated May 2009
Associates of Science

Majored in Business Administration with emphasis in web design, economics, project

management, marketing and accounting.

Achievements

 Top Team Performer for Twelve Consecutive Months at ADT

 Chosen to be a training leader at ADT due to strong interpersonal skills and job
knowledge

References Are Available Upon Request