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  • Remedial Maintenance

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    van nazri
    5 views2 pages
    The document outlines the remedial maintenance process for a printer breakdown. A user lodges a service ticket via email, call or WhatsApp. An engineer will provide onsite support within 4 hours or the next business day to resolve the issue. If spare parts are required, the engineer will set up a backup printer while waiting for the new parts.

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    REMEDIAL MAINTENANCE

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    The document outlines the remedial maintenance process for a printer breakdown. A user lodges a service ticket via email, call or WhatsApp. An engineer will provide onsite support within 4 hours or the next business day to resolve the issue. If spare parts are required, the engineer will set up a backup printer while waiting for the new parts.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    5 views2 pages

    Remedial Maintenance

    Uploaded by

    van nazri
    The document outlines the remedial maintenance process for a printer breakdown. A user lodges a service ticket via email, call or WhatsApp. An engineer will provide onsite support within 4 hours or the next business day to resolve the issue. If spare parts are required, the engineer will set up a backup printer while waiting for the new parts.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    REMEDIAL MAINTENANCE

    Printer Breakdown

    Helpdesk inform engineer


    perform 4 hours or next
    business day onsite

    User lodge service ticket


    via email / call / Engineer Onsite Repair
    whatsApp

    Engineer onsite support and resolve In case require to change spare parts,
    the issue. engineer will set up back up printer
    while waiting for spare parts.

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