Marketing Strategy

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OUR PURPOSE IS TO MAKE PORTS AROUND

THE WORLD A DRIVER FOR POSITIVE AND


SUSTAINABLE GROWTH

At ICTSI, we work tirelessly to develop and operate efficient and sustainable port
facilities and deliver the highest possible benefits to our customers, partners,
people, shareholders, and to the communities we serve.

ICTSI FUNDAMENTALLY SUPPORTS THE


PRINCIPLES OF THE UNITED NATIONS GLOBAL
COMPACT

Our terminals extend across six continents and are gateways to international
trade, foundations for local economic growth, and drivers of community
development.

Throughout our history, we have always known that whether it is our global presence or our role within
a local community, the privilege of being within our host economies demands only the highest ethical
standards and a commitment to protect the welfare, safety, and human rights of our people who are at
the heart of our business.
ICTSI launches suite of digital services with
new app
INTERNATIONAL Container Terminal Services Inc. (ICTSI) is
empowering port users to make better, more timely business
decisions with the launch of the ICTSI app, a tool that gives port users
access to the company's newest digital services.

ICTSI's latest innovation grants port users real-time access to critical


logistics data across ICTSI's global operations. Using the app, port
stakeholders can monitor trucks, containers and vessels, as well as
view payment estimates from corresponding ICTSI terminals in
advance. These services enable port users to optimize their shipping
experience through ICTSI and reduce costs.

The ICTSI app eliminates conflicting and late information by providing


users with real-time visibility in the palm of their hands. Using the
Watchlist feature, users can monitor containers, trucks and vessels,
and receive updates via email or SMS for every development on the
container, truck or vessel being monitored.

The app also enables users to leverage native device-sharing


capabilities to send information directly to the users' customers.

Users can also access payment estimates for their transactions and
make online payments across a growing number of ICTSI terminals
using the app.
"We are focused on our customers' success and building a strong
foundation for these services that not only allow us to deliver these
services now but also enables us to respond to our customers and
deliver more services quickly in the future," added Hibbert.

ICTSI's newest innovation is the result of a multi-year investment in


an advanced underlying global digital platform that consolidates data
and services across the ICTSI Group. It enables the company to
deliver an advanced omni-channel experience to port users.

Leveraging a unique and global platform approach, ICTSI is fast-


tracking the rollout of these services across every ICTSI terminal
following the initial launch in the Philippines, where it is
headquartered.

The ICTSI app is available for iOS and Android and may also be
accessed via the web. User registration is required to use advanced
app features and for the company to be able to create a
personalized, digital experience.

International Container Terminal Services, Inc. (ICTSI) has been named the
Philippines’ Most Outstanding Company in the transportation sector by
Asiamoney.

ICTSI joins 11 other companies in the Philippines, and 153 companies in the region
recognized at the yearly Asia Outstanding Companies Poll for excellence in financial
performance, management team excellence, investor relations, and corporate social
responsibility initiatives.

Christian R. Gonzalez, ICTSI Global Corporate Head, thanked Asiamoney and investors
who polled. At the same time, he reiterated ICTSI’s commitment to providing efficient
port services, a key element in the seamless transport of cargo, while ensuring
sustainable operations.

In the Philippines, ICTSI operates 10 ports, including flagship Manila International


Container Terminal (MICT), that serves as the company’s benchmark in implementing
improvements in its ports worldwide. Connectivity and synergies are being
implemented in these ports to provide a more seamless and integrated mode of cargo
transport..

Known for its strategy of investing in emerging markets, ICTSI has helped
governments worldwide modernize port assets with investments in infrastructure,
equipment and technology. With 32 ports in 18 countries across the globe, ICTSI
ensures the unimpeded mobility of cargo by ensuring that gateway ports, a key
conduit in economic growth, provide the best service.

Organized by leading financial magazine Asiamoney – part of the London-based


Euromoney Institutional Investor group, over 800 fund managers, buy-side analysts,
bankers and research analysts from 12 Asian markets took part in the recent polls,
which concluded in July 2019.

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MARKETING STRATEGY :

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