CORRECTIVE ACTION No. Pant: Date: Rev.

01
Accion correctiva 11012101 Planta: CR Fecha: 11/1/2021

Customer: ACCENT WIRE PACKAGING INC. Made by: Javier A. Granados L.

Cliente: Realizo: (Quality Manager)

Issue description: How to solve?

Descripcion de defecto: Como resolverlo?

Label placement error on 1 roll of wrong wire with 1.- Production supervision 100% label placement
different diameter (0.105 ") (Responsible: Juan Merchan; date: from 1/11/2021)

Ref. Claim No.- JDV11012021 (#Bol: 80010355) 2.- Review prior to shipment, 25% random inspection of the
batch check list, calibration diameter VS diameter indicated label
(Responsible: Rodrigo Ramirez; date: continuous each shipment)

Picture non conformance: Picture right way:

Imagen de no conforme: Imagen forma correcta:

Does not exist

TEAM MEMBERS INVOLVED IN PROBLEM RESOLUTION:

Equipo involucrado en la solucion del problema.
Name Department Name Department
Juan Merchan Production
Rodrigo Ramirez Shipping
Hugo Ureta Quality
Javier Granados Quality
FP2 PRO10.2.0.01
 REPORT OF CLAIMS AND EXTERNAL NON-CONFORMIT
CUSTOMER INFORMATION

DATE: 11/1/2021

CUSTOMER # 13 CUSTOMER ACCENT PACKAGING INC

CUSTOMER CONTACT: ASHLEY WRIGHT

EMAIL ADDRESS: awright@accentwire.com

ADDRESS WHERE MATERIAL IS LOCATED: Carrollton, TX plant.

CUSTOMER PHONE NUMBER:281 255 0700 LOCAL PHONE WHERE MATERIAL IS LOCATED:

SALES EXECUTIVE

WMC REPRESENTATIVE Luis Cantu / Juan Velez

(who reports and attests to non-conformity)

CLAIM STATUS
PRODUCT DOES NOT
COMPLY WITH THE QUALITY
MATERIAL RETURN (SPECIFICATIONS)

DESCRIPTION OF PROBLEM
Material enviado como .135 y el cliente reclama que es un .105.
BOL # 80010355

DATA OF THE NON-CONFORMING PRODUCT

PDA. CODE DESCRIPTION QUANTITY UNIT

ACC28_BAW_.135_101 ACCENT28 Black Annealed Wire .135 1,462 Lb

8_LO_SW 1018_LIGHT OIL_STRETCH WRAP
Total
Marianne Locht/Juan Velez
WMC REPRESENTANT
NAME AND SIGN

COMMERCIAL VALIDATION WMC WMC VALIDATION

NAME AND SIGN NAME AND SIGN
 NON-CONFORMITIES FILE
JDV11012021

POSITION:BUYER

ERIAL IS LOCATED: 281 255 0700

COMMERCIAL AGREEMENT PREVENTIVE

UNIT INVOICE PRICE AMOUNT WIHTOUT TAXES

$/Unit ($)
Lb 90009674 $ 0.5950 $ 869.89

SUBTOTAL
$ 869.89
IVA

GRAND TOTAL
$ 869.89

XNC-215-KJ7