Annexure A Questionnaires

Dear Respondents

My name is Farrukh Hafeez. I am pursuing a Master's Degree in Human Resource

Management at the Virtual University of Pakistan. I have adopted the following questionnaire to
investigate the impact of job stress on the employee performance of Quetta district police
officers and officials. This questionnaire will assist in collecting and analyzing research data in
order to achieve the research objective. If you could fill out this questionnaire, I would greatly
appreciate it.

All your information will be confidential; it will take approximately 15-20 minutes, thank you
for your cooperation in advance.

Section-1 Demographics

1. What is your gender?

Male Female
2. What is your marital Status?
Single Married
3. What is your age?

18 to 30 years
31 to 40 years
41 to 50 years
51 to 60 year
4. What is your educational level?
SSC or less
Under graduate
Graduate
Masters
MS and PhD
5. What is your monthly salary?
Less than 25000
 25001-40000
40001-60000
60001-80000
More than 80001
6. Experience in Police Department?
05 than 10 years
11 to 15 years
16 to 20 years
21 to 25 years
More than 25 years
7. The total amount of money which you have invested in Pakistan stock market?
Less than 100000
100000 to 300000
300000 to 500000
500000 to 1000000
More than 1000000
8. For how many years have you had investments other than bank accounts?
Less than two years
From two to five years
From six to ten years
More than ten years
Section-II Research variable

Typical Police officer Activities (Job Performance)

Below is a list of items that describe some of the different aspects of doing officer work. For
each item, please indicate the number of items you have performed or been involved in the
activity in past six months

S, no Police Officers Job Number of times involved in

the past six (6) months
1. Arrests

2. Citations
 3. Self-initiated Investigations

4. Self-initiated Stops

5. Reports completed

6. Citizen complaint

7. Administrative complaints

8. Sick Hours

9. On-duty injures

10. On duty motor Vehicles accidents

11. Failure to appears in Courts

Organizational Stress
 Below is a list of items that describe different aspects of being a police officer. After each item,
please circle how much stress it has caused you over the past 6 months, using a 07-point scale
that ranges from "no stress at all" to "a lot of stress.". 

No Stress at Moderate A lot of

all Stress stress
1 2 3 4 5 6 7

1. Dealing with Co workers

1 2 3 4 5 6 7
2. The feeling that different rules apply to different
people (e,g Favoritism) 1 2 3 4 5 6 7
3. Feeling like you always have to prove yourself
1 2 3 4 5 6 7
to the organization
4. Excessive administrative duties 1 2 3 4 5 6 7
5. Constant changes in policy / legislation 1 2 3 4 5 6 7
6. Staff shortage 1 2 3 4 5 6 7

7. Bureaucratic red tap

1 2 3 4 5 6 7
8. Too much 1 2 3 4 5 6 7 computer work

9. Lack of training on new equipment 1 2 3 4 5 6 7

10. Perceived pressure to volunteer free time

1 2 3 4 5 6 7
 11. Dealing with supervisors
1 2 3 4 5 6 7
12. Inconsistent leadership style
1 2 3 4 5 6 7
13. Lack of resources
1 2 3 4 5 6 7
14. Unequal sharing of work responsibilities
1 2 3 4 5 6 7
15. If you are sick or injured , your co-worker
1 2 3 4 5 6 7
seems to look down on you

16. Leaders over-emphasize the negative 1 2 3 4 5 6 7

(e.g. Supervisor evaluations)

17. Internal investigations 1 2 3 4 5 6 7

18. Dealing the courts system 1 2 3 4 5 6 7
19. The need to be 1 2 3 4 5 6 7

accountable for doing your job

20. Inadequate equipment 1 2 3 4 5 6 7

Operational stress
 Below is a list of items that describe different aspects of being a police officer. After each item,
please circle how much stress it has caused you over the past 6 months, using a 07-point scale
that ranges from "no stress at all" to "a lot of stress.".
No Stress at Moderate A lot of
all Stress stress
1 2 3 4 5 6 7

S, N0
 1. Shift work 1 2 3 4 5 6 7
2. Working alone at night 1 2 3 4 5 6 7
3. Over-time demands 1 2 3 4 5 6 7
4. Risk of being injured on the jobs 1 2 3 4 5 6 7
5. Work related activities on days off ( e.g. Court, community, 1 2 3 4 5 6 7
events )
6. Traumatic events ( e.g. domestic issues , deaths , injury ) 1 2 3 4 5 6 7
7. Managing your social life outside of work 1 2 3 4 5 6 7
8. Not enough time available to spend with friends family 1 2 3 4 5 6 7
9. Paper work 1 2 3 4 5 6 7
10. Eating healthy at work 1 2 3 4 5 6 7
11. Finding time to stay in good physical conditions 1 2 3 4 5 6 7
12. Fatigue (e.g. shift work ,overtime ) 1 2 3 4 5 6 7
13. Occupation-related health issues (e.g Back pain) 1 2 3 4 5 6 7
14. Lack of understanding from family and friends about your 1 2 3 4 5 6 7
work
15. Making friends outside the job 1 2 3 4 5 6 7
16. Upholding a “ higher image” in Public 1 2 3 4 5 6 7
17. Negative comments from public 1 2 3 4 5 6 7
18. Limitation at your social life 1 2 3 4 5 6 7
19. Feeling like your are always on the job 1 2 3 4 5 6 7
20. Friends / family feel the effects of the stigma associated with 1 2 3 4 5 6 7
your job