OSAMA BADR HASSAN

Address: Al Jubail – Eastern region – Saudi Arabia

Mobile: (+966-559343751) Saudi Arabia – (+201221552080) Egypt
E-mail: osama.badr77@gmail.com Date of birth: 22/7/1990
Nationality: Egyptian Social status: Married
Military status: Exemption

Profile:
An automotive engineer has 9+ years of experience in service advising, workshop, fleet
maintenance and operation management that seek for a challenging position in a reputable
organization by providing my sincere efforts to the best of my potential knowledge and skills that
will help the organization to achieve the long and short terms goals effectively and efficiently,
leading towards organization and personal growth and success.

Experience:
Aldrees Petroleum & Transport Service Company, Saudi Arabia
May 2014 - Present
Fleet Operation Head Asst. Eastern Region Sep 2019 - Present
• Managing PLF (Portside logistics facility) operation.
• Fleet management - Optimization and Utilization.
• Plan and monitor the day-to-day running of business to ensure smooth progress.
• Oversee customer support processes and organize them to enhance customer
satisfaction.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
• Resolve any arising problems or complaints

Acting as Fleet Operation Manager (Turaif Branch) May 2019 - Sep 2019
• Direct, optimize and coordinate full order cycle of 300 trucks and trailers fleet working
in a partnership with Maaden Waad AlShamal (MWSPC).
• Direct all operational aspects including distribution operations, customer service and
administration.
• Ensure fleet availability to meet all requests by scheduling, forecasting and surveying
user trends.
• Plan and manage transportation to meet the customer needs.
• Resolve any arising problems or complaints for the customer.
• Follow up the fleet maintenance process with the maintenance team.
Fleet Maintenance Manager (Jeddah Branch) Feb 2017 – May 2019
• Coordinate, schedule and audit 300 vehicles maintenance repairs include preventive,
mechanical and electrical repair to tractors, trucks and trailers.
• Maximizing efficiency and profitability by managing the maintenance of the vehicles.
• Prioritize and assign work to meet customer's needs.
• Control repair, inventory and labor costs.
• Manage facilities, assuring a clean and safe working environment.
• Complete performance reviews of maintenance staff and jointly determine areas of
development and training requirements.
• Coordinates staff regarding work methods, techniques and proper use and operation of
equipment.
Fleet Maintenance Engineer (Jubail Branch) May 2014 - Feb 2017
• Control several aspects for fleet maintenance such as analyzing, forecasting and
planning of 400 trucks and trailers maintenance requirements in the future.
• Ensuring that vehicle and equipment (chemical, petrochemical) tankers, flat beds, low
beds, bulkers, siloes, dumpers and hoppers maintenance is performed at the right time
while minimizing delays and failures.
• Ensuring that all assigned maintenance jobs are accomplished within the established
period as specified in the company’s preventive maintenance program.
• Ensuring that 5S are applied efficiently

Nissan Auto Egypt, Cairo, Egypt Apr 2014 – May 2014

Service Advisor Apr 2014 - May 2014
• Applying Kaizen Methodology.

EzzElarab, Cairo, Egypt Feb 2013 – Mar 2014

Workshop Engineer Aug 2013 - Mar 2014
• I was working in Kawasaki motorcycles, Jet Ski and beach buggies, Peugeot scooters and
Hero motorcycles.
• Leading a team of technicians for achieving high service quality.
• Doing a prober distribution of the jobs in order to deliver the vehicles on the scheduled
time.
Service Advisor Feb 2013 - Jul 2013
• Dealing with the customers, listening to their concerns and their requirements.
• Handling the customer complaints may have and make sure that the customer is
satisfied with the provided service.
• Coordinate with the maintenance team to make the service on time.
Training & Courses:
LinkedIn Master Microsoft Excel 2022
Udacity Data analytics 2021
LinkedIn Become a Supply Chain Manager Course 2021
Kalmar Reach stacker maintenance Saudi Arabia 2019
Feldbinder Duplex stainless steel TIG & MAG welding Germany 2017
SAF-HOLLAND Axles product knowledge Saudi Arabia 2014
ZAHID tractor VOLVO preventive maintenance and air brake Saudi Arabia 2014
System methodology
Mansour Chevrolet Service management overview Egypt 2011
ITC Automotive Transmission course Egypt 2011

Education:
BSc in Mechanical Engineering, Ain shams university
Major: Automotive Engineering
Year of graduation: 2012 Accumulative grade: pass
Project: Automotive Service Center Planning Grade: Excellent

Personal skills:
Languages:
• Arabic Mother tongue
• English Excellent (speaking, writing and reading)

Computer skills:
• Good at using Microsoft office
• Basic knowledge of AutoCad
• Good at using AS400
• Good at using ERP system

References and educational transcripts are available upon request