Vocabulary:

Match the words to the pictures

1. Ticket H
2. Train F D
Platform G H
3.
A
4. Ticket office J
5. Card machine A
6. One way C E
7. Return ticket I B I
8. Same day return ticket D
Train conductor E
F
9.

10. Departures board B

C J

Show Answers
G
 Vocabulary:
Question Words Review: Match the beginnings and ends of each question.

What… … is platform ten?

Which… … train do we need - the train to Bristol

or the train to London?
Where… … is a ‘return ticket’?

How… … can I get to Paris?

How much… … are you going to Scotland? For

tourism?
Why… … does the train leave?

When… … is a ticket to Leeds?

 What’s the difference between ‘which’ and ‘what’?

Examples:

What’s your favourite colour? Which do you like more, green

or yellow?

What’s your name? Which coat is yours?

What time is it? Which class are you in, class A

or class B?

Answers
We use ‘what’ when there is a large number of possible answers - e.g.
1,000 different names.We use ‘which’ when there is a small number of
possible answers - e.g. four or five.
 Practise the Conversation
Assistant: Next, please!Customer: Hello, can I get a ticket to Bath, please?
Assistant: One way or return?Customer: Return, please.Assistant: Returning
today?Customer: Returning next week.Assistant: Okay, you need an open
return. That’s £49. Customer: Thank you. Which train do I take?Assistant:
Take the train at platform seven, going to Bristol. When you get to Bristol,
take the next train to Bath.Customer: Where is platform seven?Assistant:
On your left.Customer: When does the train leave?Assistant: It leaves in 20
minutes.Customer: How do I pay?Assistant: Here’s the card machine.
Customer: Who can help me if I have a problem?Assistant: If you have
problems, look for the departures board or a train conductor. They can help
you.Customer: Thank you!Assistant: Don’t lose your ticket! 
 Can you remember the missing words?
Assistant: Next, please!Customer: Hello, can I get a ticket to Bath, please?
Assistant: One way or return?Customer: Return, please.Assistant: Returning
today?Customer: Returning next week.Assistant: Okay, you need an open
return. That’s £49. Customer: : Thank you. Which train do I take?Assistant:
Take the train at platform seven, going to Bristol. When you get to Bristol,
take the next train to Bath.Customer: Where is platform seven?Assistant:
On your left.Customer: When does the train _____?Assistant: It leaves in
20 __________.Customer: _____ do I pay?Assistant: Here’s the card
______.Customer: Who can _____ me if I have a problem?Assistant: If you
have problems, look for the departures ______ or a train conductor. They
______ help you.Customer: Thank you!Assistant: Don’t lose your _______! 
Look at the departures board and invent your own
conversation!
Cambridge: York: Brighton: Oxford:
Departs at 12.35 Departs at 12.41 Departs at 13.17
Calling at:
Calling at: Calling at: Calling at:

Potters Bar, Peterborough, Clapham Junction, Wembley Stadium,

Stevenage, Grantham, East Croydon, Gerrards Cross,

Hitchen, Doncaster, Gatwick Airport, Oxford Parkway,

Royston, and York. and Brighton. and Oxford.

Foxworth,

and Cambridge.
 Oh no! Gary the Goat made some mistakes! Can
you correct them?

Why time is the train to York? How much it cost?

What time is the train to York? How much does it

cost?

Where can help me if I have a problem?

Who can help me if I have a problem?

Why can I get to Brighton? How many is a ticket?

How can I get to Brighton? How much is a ticket?

You need a return or one way ticket?

Show Answers
Do you need a return or one way
ticket?