About Kamikaze

A leading conference organiser that firmly believes in delivering value through

landmark summits which offer unique opportunities for delegates to share knowledge
and learn about the latest advancements in technology and innovation. Our
extensive experience of over 15 years in producing high-level conferences and B2B
events makes us ideally suited to create and manage platforms that promote issues
of global relevance. We count professionalism, integrity, teamwork and excellence
as our core tenets. Our team of professionals is committed to ensuring both
delegates and sponsors benefit to the fullest from every opportunity that arises
through our events.

We are looking for a Community Manager to join our team.

Location- Andheri West
Company Website- www.kamikaze.co.in

Duties and Responsibilities

● Data Research for potential membership / Update / Membership / Data mining

● Regular communication with members
● Barter Partnerships with other business portals to create discounted rates for
community members
● Customer service /Member engagement / Member relations
● Establish clear client retention goals
● Process milestones for the clients and employees to work toward
● Assist customers with setting up and navigating programs or software
● Promote the value of the product
● Upsell services and products with the brand image
● Promote value through customer experience
● Assist in creating training courses and educational materials
● Review customer complaints and concerns and seek to improve the customer
experience

Education & Required Skills/Abilities:

- Bachelor's degree is a must, MBA preferred.

- 0-2 years of experience.
- Additional – Business development experience preferred
- Exceptional ability to communicate and foster positive business relationships
- Excellent organisational skills and attention to detail.
- Superior research and analytical skills.
- Ability to translate complex concepts and methodologies into easily
understood language.
- Proficient with Microsoft Office Suite or related software.